Mercedes-Benz GLK-Class Complaints

950 consumer complaints on file.

#11041292October 30, 2017
AIR BAGS
TAKATA RECALL THIS HAS BEEN GOING ON FOR OVER A YEAR & DEALER HAS NOT INPLEMENTED REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041382October 30, 2017
AIR BAGS
TAKATA RECALL. THIS HAS BEEN GOING ON FOR YEARS NOW AND I FEAR RISKS TO VEHICLE OCCUPANTS MIGHT BE INCREASING. EITHER TK HOLDINGS SHOULD PROVIDE THE REPAIR PART OR MERCEDES SHOULD AS THEY HAVE AN OBLIGATION TO DO WHAT THEY CAN TO ENSURE THE SAFETY OF THEIR CUSTOMERS.I THEREFORE WANT A RESOLUTION VERY SOON, THERE HAS BEEN TOO MUCH DELAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041369October 30, 2017
AIR BAGS
I HAVE CONTACTED THE DEALER MERCEDES BENZ OF ANNAPOLIS NUMEROUS TIMES. THEY STATE THEY DO NOT HAVE ANY REPLACEMENTS AND DO NOT KNOW WHEN THEY WILL GET THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040950October 29, 2017
AIR BAGS
TAKATA RECALL. THE RECALLED AIRBAGS HAVE NOT BEEN REPLACED YET IN OVER A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040504October 27, 2017
AIR BAGS
RECALL CAMPAIGN 2016020003 HAS BEEN NEARLY TWO YEARS WITH NO REMEDY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040529October 27, 2017
AIR BAGS
TAKATA RECALL. MBUSA CLAIMS IT CANNOT PROCURE PARTS TO COMPLETE THE RECALL WORK. MBUSA WILL NOT TELL ME WHEN IT MIGHT SCHEDULE THE RECALL WORK. I LIVE IN HOUSTON AND IT'S HOT DOWN HERE. I THOUGHT HOT PARTS OF THE COUNTRY WERE TO RECEIVE PRIORITY ATTENTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040620October 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FRIENDLY MOTORCARS, 134 OLD POST RD, WAPPINGERS FALLS, NY 12590 (845) 298-0600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040635October 27, 2017
AIR BAGS
I HAVE NOT GOTTEN THE FREE REPLACEMENT AIRBAGS FROM ANY OF THE DEALERSHIPS NEAR ME. SO FAR NOTHING HAS HAPPENED TO THE AIRBAGS AS OF NOW. I USE MY CAR VERY OFTEN AND I DO NOT WANT TO BECOME PART OF THE STATISTICS. I JUST WANT THE AIRBAGS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039960October 26, 2017
AIR BAGS
TAKATA RECALL - PLEASE BE ADVISE IT HAS BEEN SINCE 2014 SINCE YOU'VE HAD THIS RECALL AND I HAVE YET TO GET THE VEHICLE SERVICED I'VE BEEN TOLD FOR THE PAST YEAR THAT THE PART IS NOT IN AT ALL OF THE DALLAS LOCAL DEALERSHIPS. I'VE BEEN SEEKING TO HAVE MY VEHICLE SERVICE FOR THE AIRBAG LONG ENOUGH AND I WOULD LIKE TO HAVE THIS TAKEN CARE OF BEFORE SEEKING LEGAL COUNSEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040234October 26, 2017
AIR BAGS
TAKATA RECALL: I'VE NOTIFIED THE FACILITY SINCE RECEIVING THE RECALL LETTER BUT HAS NOT RECEIVED A CALL OR NOTICE TO BRING THE VEHICLE IN FOR REPAIR. AFTER RECEIVING THIS NOTICE I CALLED AGAIN AND WAS TOLD THAT THE PARTS WERE STILL NOT AVAILABLE AND THEY WERE UNSURE WHEN THEY WOULD BE AVAILABLE BUT WHEN THEY WERE AVAILABLE I WOULD BE NOTIFIED. NO CURRENT ACCIDENTS TO REPORT BUT I WOULD RATHER PREVENT ONE THAN HAVE ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039566October 25, 2017
AIR BAGS
TAKATA RECALL ....AS OF 10/25/2017 THERE IS NO RESOLUTION, YET MY VEHICLE WAS RECALLED TWO TIMES, ONCE ON 2/11/2016 AND THE OTHER TIME 5/25/2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039597October 25, 2017
AIR BAGS
TAKATA RECALL - MERCEDES JUST STONEWALLS. ONE OF THE TWO RECALLS ( BOTH DRIVER AND PASSENGER ARE RECALLED) IS GOING ON TWO YEARS YET I HAVE RECEIVED NO ADDITIONAL INFO. ALL I AM TOLD WHEN I CALL IS THAT THEY ARE WAITING ON PARTS AND WILL GET TO IT "AS SOON A POSSIBLE". I LIVE IN DALLAS, TX. HIGH TEMPERATURES AND HIGH HUMIDITY. MY RESEARCH SHOWS THAT MERCEDES HAS ONLY REPLACED LESS THAN 2% OF THE RECALLED AIRBAGS: THE LOWEST % OF ANY MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039635October 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE CONTACT CONTACTED THE CARLTON MERCEDES BENZ LOCATED AT 2446 LAURENS RD, GREENVILLE, SC 29607; 864-213-8000 WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. VIN TOOL CONFIRMS REMEDIES NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039674October 25, 2017
AIR BAGS
TAKATA RECALL I AM STILL WAITING FOR THE AIR BAG REPLACEMENTS TO BE PUT IN MY CAR. THIS IS SINCE FEBRUARY 2016. I CALLED THE DEALERSHIP IN HUNTINGTON NEWYORK TODAY & WAS TOLD THAT THEY STILL DO NOT HAVE THE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039755October 25, 2017
AIR BAGS:FRONTAL, AIR BAGS, AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
2012 MERCEDES BENZ SW ; VIN#:[XXX] RECALLED ABOUT 2 YEARS AGO FOR TAKATA AIR BAG KIT REPLACEMENT. CALLED THE DEALER (CONTEMPORARY MOTORCAR - ERIE, PA.) SEVERAL TIMES AND THE ANSWER I GOT WAS, THE KIT IS NOT AVAILABLE. CALLED TODAY AND TALKED WITH [XXX]. HE INFORMED ME THAT THEIR IS NOTHING THEY CAN DO BECAUSE IT IS NOT AN OFFICIAL RECALL. HE FURTHER STATED THAT NO MERCEDES HAS EVER HAD A PROBLEM WITH THE AIR BAGS. WHAT ARE MY OPTIONS? NO INCIDENT YET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039801October 25, 2017
AIR BAGS
SAFTEY HAZARD I'M AFRAID TO DRIVE MY CAR I'M STILL PAYING FOR IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039843October 25, 2017
AIR BAGS
TAMARA RECALL - REMEDY NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039410October 24, 2017
AIR BAGS
TAKATA RECALL. THE DEALERSHIP FOR TWO YEARS KEEPS TELLING US THEIR IS NO REPLACEMENT AIR BAG AVAILABLE FOR OUR CAR. THIS IS TOO LONG OF A TIME PERIOD. MERCEDES BENZ NEEDS TO STEP UP AND GET THIS RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11036079October 24, 2017
AIR BAGS
TAKATA RECALL: YEARS AGO I WAS CONTACTED BY MAIL TO NOTIFY MY DEALERSHIP TO REPLACE MY AIR BAGS AS SOON AS POSSIBLE. WHEN I CALLED THEY SAID YOUR PARTS HAVE BEEN ORDERED WE WILL CALL YOU WHEN THEY ARRIVE. NO CALL. A YEAR LATER SAME THING. CALL THE DEALERSHIP IMMEDIATELY TO REPLACE YOUR AIR BAGS IT IS VERY DANGEROUS TO NOT HAVE THEM REPLACED. CALLED ONLY TO BE TOLD.... THE PART HAS NOT ARRIVED YET. NOW IT HAS BEEN OVER 3 YEARS AND THEY SAY..... THE PART IS ON BACK ORDER!!! MERCEDES OF ORLANDO (MAITLAND) SPOKE WITH LYNN. I RECEIVED A NOTICE FROM AN ATTORNEY STATING THERE IS A LAW SUIT STARTING UP REGARDING THIS SITUATION. I WILL PERSONALLY BE CONTACTING HIM. ALSO IF I OR MY FAMILY IS SERIOUSLY INJURED I AM HOLDING MERCEDES OF ORLANDO RESPONSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11036086October 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE LOCAL DEALER (MERCEDES-BENZ OF COLUMBUS, 7470 VETERANS PKWY, COLUMBUS, GA 31909) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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