Mercedes-Benz GLK-Class Complaints

950 consumer complaints on file.

#11043731November 6, 2017
AIR BAGS
TAKATA INFLATORS. MERCEDES BENZ IN PORTLAND OREGON (AUTHORIZED DEALER) CANNOT REPLACE THE AIR BAGS AS THEY HAVE NOT RECEIVED REPLACEMENT AIR BAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043865November 6, 2017
AIR BAGS
HAVE NOT HEARD ANYTHING BACK ABOUT THE RECALL REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043480November 5, 2017
AIR BAGS
TAKATA RECALL - AIRBAG REPLACEMENT EQUIPMENT REMAINS IN AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043187November 4, 2017
AIR BAGS
TAKATA RECALL - REPLACEMENT PARTS ARE TAKING ENTIRELY TOO LONG TO BECOME AVAILABLE. RECEIVED RECALL LETTER IN MAY 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043218November 4, 2017
AIR BAGS
TAKAYUKI RECALL DEALERSHIP STATES THEY HAVE NOT RECEIVED REPLACEMENT AIRBAGS AND WILL NOT REPLACE AIRGAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042840November 3, 2017
AIR BAGS, STEERING, EXTERIOR LIGHTING
TAKATA RECALL HAS STILL NOT CAME UP WITH A SOLUTION TO FIX THE AIRBAGS WHICH I FEEL IS A HAZARD WHILE DRIVING. THIS IS MY ONLY MEANS OF TRANSPORTATO AND I DON'T FEEL MY FAMILY AND I ARE SAFE IN THIS VEHICLE. AFTER TRAVELING TO A DOCTORS APPOINTMENT, WHEN PUT THE KEY IN THE POSUTION TO CRANK VEHICLE THE STEERING WHEEL WOULD NO LONGER LET FOWN. STEERING WHEEL IS NOW STUCK IN THE UP POSITION. CAN'T LOWER THE STEERING COLUMN. WHICH MAKES IT NOW DIFFICULT THE STIR. ELECTRIC CONTROL LEVER WILL NOT WORK. BRAKE LIGHTS, SIGNAL LIGHTS LAMPS CONTINUALLY BURNS OUT BULBS WHILE IN MOTION , STATIONARY ACTUALLY AT ANYIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042876November 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (SUN MOTORS, MECHANICSBURG, PA, 717-691-3333) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043069November 3, 2017
AIR BAGS
TAKATA RECALL.....THE ORIGINAL NOTICE WAS IN APRIL 2016. ITS A YEAR AND A HALF LATER AND NO REMEDY FOR THE RECALL OF THE DRIVERS SIDE AIRBAGS. CHECKING THE AIRBAG RECALL WEBSITE, IT STATES THAT THE REMEDY IS STILL NOT AVAILABLE. SERIOUSLY?????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043097November 3, 2017
AIR BAGS
TAKATA RECALL - NO PARTS AVAILABLE, NOT ABLE TO GET REPAIR FOR THIS DANGEROUS RECALLED ITEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043133November 3, 2017
AIR BAGS
TAKATA RECALL - I RECEIVED THE RECALL NOTICE FROM MB USA ABOUT ONE YEAR AGO THAT MY VEHICLE IS UNDER A RECALL. STILL ONE YEAR LATER I HAVE NOT BEEN PROVIDED THE REPLACEMENT PART. CONSIDERING THE AMOUNT OF TIME THAT HAS PASSED, I BELIEVE THE MANUFACTURER HAS FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042627November 2, 2017
AIR BAGS
LOCAL DEALERS HAVE BEEN UNABLE TO REPAIR AS THEY CLAIM THERE ISN'T A REPLACEMENT AS OF NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042615November 2, 2017
AIR BAGS
TAKADA AIRBAG ALSO NEW ISSUE SRS LIGHT CAME ON. WORRIED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042727November 2, 2017
AIR BAGS
"TAKATA RECALL" STILL HAVE NO REPAIR/REPLACEMENT FOR MY CAR. DEALER SAYS THEY DON'T HAVE THE REPLACEMENT PARTS. DATA SHOWS THE AGE OF THE CAR MAKES IT MORE PRONE TO A PROBLEM. I'M IN ZONE 1 WHICH WAS SUPPOSE TO HAVE PRIORITY FOR REPLACEMENT. NO INCIDENTS TO REPORT YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042801November 2, 2017
AIR BAGS
TAKATA RECALL , NHTSA RECALL NUMBER 17V017, MANUFACTURER RECALL NUMBER 2017010002, THIS AIRBAG IS DANGEROUS AND NOT BEING REPLACED IN TIMELY MANNER BY MERCEDES DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042179November 1, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042208November 1, 2017
AIR BAGS
TWO RECALLS REGARDING DRIVER AND PASSENGER SIDE AIRBAGS. DEALER DOES NOT HAVE PARTS TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041733October 31, 2017
AIR BAGS
TAKATA RECALL - I HAVE BEEN WAITING SINCE EARLY 2016 TO GET THE TAKATA AIRBAGS REPLACE IN MY VEHICLE. A CALL TODAY TO MERCEDES BENZ CUSTOMER SERVICE REVEALED THAT THE NHTSA DIRECTED THAT OTHER MODELS BE REPAIRED FIRST AND THEY HAVE NO IDEA WHEN I WILL GET REPLACEMENT AIRBAGS. I ALSO RECEIVED A NOTICE TODAY OF THE TAKATA COMPANY FILING FOR BANKRUPTCY. I AM CONCERNED THAT I MAY NEVER GET THESE AIRBAGS REPLACED AND DO NOT UNDERSTAND WHY MY LIFE IS NOT AS IMPORTANT AS SOMEONE WITH A MORE EXPENSIVE AUTOMOBILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041799October 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER'S CUSTOMER CARE REPRESENTATIVE INDICATED THAT THE PARTS MAY BECOME AVAILABLE IN MID DECEMBER 2018. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041008October 30, 2017
AIR BAGS
IT IS NOT ACCEPTABLE THE COMPANY RESPONSIBLE FOR THESE FAULTY AIRBAGS HAS YET TO REPLACE THEM. RATHER WE (CONSUMER'S) HAVE TO DRIVE AT RISK OR SALE OUR VEHICLE IN ORDER TO ENSURE SAFETY. I UNDERSTAND IT IS A FINANCIAL ISSUE WITH A SUIT, HOWEVER I AM REGISTERING MY OFFICIAL COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041133October 30, 2017
AIR BAGS
TAKATA RECALL - AIRBAG NHTSA RECALL #'S 16V-081 AND 16V-363. HAVE CALLED THE MFG AND HAVE NOT RECEIVED ANY RESOLUTION. THEY KEEP PUTTING US OFF BY SAYING PARTS NOT AVAILABLE YET. HAVE BEEN WAITING OVER A YEAR. WIFE AND I ARE AFRAID TO DRIVE VEHICLE AND IS CAUSING CONSIDERABLE STRESS (SHE IS 67 YRS AND I AM 74) WE DON'T NEED. WHAT ARE OUR OPTIONS FOR RESOLUTION. WE NEED A SAFE VEHICLE FOR OUR DAILY NEEDS. THANK YOU FOR YOUR HELP WITH THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercedes-Benz GLK-Class