Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#11240408July 29, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ E330. WHILE DRIVING APPROXIMATELY 10 MPH, THE "VEHICLE INOPERATIVE, SEE OWNER'S MANUAL" WARNING MESSAGE ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, AFTER DRIVING A SHORT DISTANCE, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF WILMINGTON (LOCATED AT 3801 LANCASTER PIKE, WILMINGTON, DE 19805, (302) 995-2211) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO PROVIDE A DEFINITE CAUSE FOR THE FAILURE. THE CONTACT WAS INFORMED THAT A SOFTWARE UPDATE MAY BE NECESSARY TO PREVENT THE FAILURE FROM RECURRING. THE VEHICLE WAS NOT REPAIRED AND THE SOFTWARE UPDATE STILL HAD NOT BEEN PERFORMED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235255July 27, 2019
SEAT BELTS
THE CAR DOES NOT DETECT A PROPERLY FASTENED SEATBELT SOMETIMES AND THE SEATBELT WILL NOT ADJUST AUTOMATICALLY EVEN WHEN PROPERLY FASTENED. BOTH DRIVER AND PASSENGER SIDE SEATBELTS ARE AFFECTED. TOOK THE CAR TO THE DEALERSHIP TWICE FOR THE SAME PROBLEM AND THE SEAT BELT MALFUNCTION CONTINUES. IN MY OPINION, THIS IS A MAJOR SAFETY ISSUE FOR DRIVERS SINCE THE AIRBAGS DO NOT ACTIVATE WHEN THE CAR IS UNABLE TO DETECT THAT SEAT BELT HAS BEEN FASTENED. PLEASE INVESTIGATE. SEE REPAIR INVOICE FROM DEALERSHIP THAT INCLUDES THE DESCRIPTION OF THE PROBLEM AND WHAT WAS DONE TO FIX IT. UNFORTUNATELY, THE SEATBELT MALFUNCTION STILL CONTINUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235302July 27, 2019
ENGINE
MERCEDES DEALERSHIP INFORMED ME THAT THE REAR MAIN SEAL OF MY AUTOMOBILE IS LEAKING AND COULD BE EXTREMELY DANGEROUS. THEY HAVE REFUSED TO CORRECT THIS SAFETY VIOLATION. THEY HAVE TO PULL THE ENGINE TO CORRECT IT. THIS LEAKAGE COULD CAUSE A FIRE CAUSING LOSS OF LIFE. I WAS INFORMED THE DEALER WOULD REPAIR THIS FOR ANYONE DRIVING A 2014 DIESEL AUTO. SINCE LESS THEN 3% OF CARS ARE DIESEL POWERED THIS IS OBVIOUSLY A WAY FOR MERCEDES TO AVOID REPAIRS. THEY STARTED REPAIRING THIS PROBLEM IN DIESEL CARS BEFORE MY WARRANTY EXPIRED. I HAVE BROUGHT MY MERCEDES IN FOR REGULAR MAINTENANCE CHECKS. IT IS OBVIOUS THAT THE COMPANY IS TRYING TO AVOID LOSSES RATHER THAN REPAIRING SAFETY PROBLEMS. MY AUTO WAS PURCHASED BRAND NEW. I AM WORRIED ABOUT MY LIFE AND MY CHILDREN. THIS IS GROSS NEGLIGENCE AND COULD LEAD TO LOSS OF LIFE IF NOT CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235084July 26, 2019
FUEL/PROPULSION SYSTEM
I DROVE IN AND PARKED BEHIND A CHILD CARE CENTER. I WAS STOPPED AND SUDDENLY THE CAR LURCHED FORWARD CRASHING THROUGH A WOOD FENCE AND WAS ONLY STOPPED BY SOME PLAYGROUND EQUIPMENT. BREAKING DID NOT STOP IT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11234414July 25, 2019
ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID, SUSPENSION, TIRES, STRUCTURE
2008 MERCEDES BENZ E350W. CONSUMER WRITES IN REGARDS TO WIRING HARNESS ON CAMSHAFT ADJUSTER SOLENOID SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE HAD MULTIPLE FAILURES INCLUDING THE SUSPENSION, TIRES, UNDERCARRIAGE, AND THE VEHICLE'S FRAME. THE CONSUMER STATED THE VEHICLE LEANS FROM ONE SIDE TO THE OTHER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234726July 25, 2019
SEAT BELTS
AT TIMES WHEN SEATBELT IS FASTENED IT IS DETECTED AS NOT HOOKED UP. RECALL IS IN EFFECT FOR SOME MODELS BUT NOT E300, 18V839000, THIS MODEL SHOULD BE LISTED ALSO. HAPPENS RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234826July 25, 2019
TIRES, WHEELS
I HAVE HAD 6 BLOW OUTS OR BUMPS IN MY TIMES IN 2.5 YEARS WITH THESE CONTIPROCONTACT 245/40 R 18 97V TIRES IN NORMAL, URBAN DRIVING. THE REP AT THE DEALERSHIP TOLD ME THAT THIS IS A VERY COMMON ISSUE WITH THESE TIRES AND HE DOES NOT RECOMMEND THEM TO ANYONE. THE MOST RECENT BLOWOUT HAPPENED WITH I WAS DRIVING 40 MPH AND I DID NOT HIT A POTHOLE OR BUMP. THAT TIRE WAS ONLY 3 MONTHS OLD WHEN IT BLEW. IN THE PREVIOUS 10 YEARS, I HAD 2 BLOW OUTS ON MY PREVIOUS. PLEASE INVESTIGATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232857July 17, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE AND WAS TAKING TOO LONG. THE CONTACT STATED THAT THE MANUFACTURER'S WEBSITE DID NOT CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231925July 15, 2019
AIR BAGS
TAKATA RECALL , IT HAS BEEN 2 1/2 YEARS SINCE I RECIEVED NHTSA RECALL # 17V017. AFTER NUMEROUS ATTEMPTS WITH THE LOCAL MERCEDES-BENZ DEANSHIP THEY ARE UNABLE PRODUCE THE PART NECESSARY TO CORRECT THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231952July 15, 2019
POWER TRAIN
WHEN APPLYING GAS AFTER BRAKING, THE CAR HAS AN INTERMITTENT STUTTER. THE CAR WAS RECALLED FOR A TRANSMISSION ISSUE AND AFTER THE RECALL WAS PERFORMED, THE PROBLEM APPEARED. LOCAL DEALER CALLS IT NORMAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232014July 15, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E400. IN FEBRUARY OF 2019, THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE PASSENGER SIDE AIR BAG. RALLYE MOTORS (1600 NORTHERN BLVD, ROSLYN, NY 11576, (516) 625-1000) STATED THAT THERE WAS NO REMEDY FOR THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232062July 15, 2019
AIR BAGS
TAKATA RECALL" THE RECALL ON MY AIR BAG HAS BEEN GOING ON SINCE JAN 2019 AND THE PART STILL ISN'T IN. IT SAYS IF THE AIRBAGS DEPLOY, METAL FRAGMENTS CAN FLY OUT AND KILL THE PERSON, THIS IS SERIOUS BUSINESS AND SHOULD BE TAKEN CARE OF ASAP! IT DIDN'T HAPPEN YET BUT I WANT A PUSH TO GET THIS RECALL COMPLETED BEFORE SOMEONE GETS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231570July 13, 2019
FUEL/PROPULSION SYSTEM
GAS SMELL ON THE DRIVER SIDE BACK PANEL WHEN THE CAR IS FULL OF FUEL. THE CAR IS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230778July 10, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. WALTER MERCEDES-BENZ OF RIVERSIDE (3213 ADAMS ST, RIVERSIDE, CA 92504) CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230113July 8, 2019
FUEL/PROPULSION SYSTEM
STRONG GAS ODOR WHEN TANK FILLED UP. KEEPING FUEL LEVEL AT ONLY HALF TANK DO NOT SMELL - BUT WHEN FUEL UP TO FULL OR CLOSE TO IT STRONG ODOR IS BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229475July 4, 2019
SERVICE BRAKES, ENGINE, STEERING
TAKATA RECALL. ABS MALFUNCTION, BRAKE SENSOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228663July 1, 2019
SUSPENSION
AIR SUSPENSION APPEARS TO BE LEAKING. AFTER SITTING IN MY GARAGE OVERNIGHT THE BODY OF THE 2011 MERCEDES E550 IS LOWERED BY ALMOST 2 INCHES. WHEN I START THE CAR AFTER SITTING LESS THAN 24 HOURS, A PROMPT ON THE DASH INFORMATION SCREEN INDICATES "VEHICLE RISING, PLEASE WAIT". THE MERCEDES HAS JUST OVER 64,000 MILES. IN RESEARCH OF THE ISSUE, IT APPEARS TO BE A CHRONIC MALFUNCTION WITH THE W212 MERCEDES AIR SUSPENSION SYSTEM, AS WELL AS SEVERAL HUNDRED TO 1-2 THOUSAND DOLLAR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222839June 27, 2019
FUEL/PROPULSION SYSTEM
STRONG GAS SMELL INSIDE AND OUTSIDE. CHECK ENGINE CAME ON AND GAVE ME A CODE P0456. PLESSE ADVISE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222883June 27, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TYSONS CORNER (8545 LEESBURG PIKE, VIENNA, VA 22182, (571) 322-8769) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*BF CONSUMER STATED STILL NO PARTS AFTER 4 YEARS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222682June 26, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. EURO MOTORCARS (7020 ARLINGTON RD, BETHESDA, MD 20814) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercedes-Benz E-Class