Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10554046November 27, 2013
FUEL SYSTEM, GASOLINE
EVERY TIME THAT I FILL MY GAS TANK THERE IS A STRONG SMELL OF GASOLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553708November 25, 2013
FUEL SYSTEM, GASOLINE
HELLO I AM THE OWNER OF A 2006 MERCEDES BENZ E350 AND I AM EXPERIENCING STRONG ODOR OF GASOLINE IN THE CABIN CAUSING ME HEADACHES AND BLURRED VISION WHILE DRIVING. ADDITIONALLY THERE IS SIGNIFICANT LEAKAGE OF GASOLINE ON TO THE PAVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553606November 24, 2013
FUEL SYSTEM, GASOLINE
MY 2006 MERCEDES BENZ E-350 CONTINUE TO HAVE STRONG ODOR OF GASOLINE INSIDE. THE CAR HAS BEEN IN THE SHOP SEVERAL TIMES BUT THE DEALER REFUSES TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553297November 22, 2013
FUEL SYSTEM, GASOLINE
STRONG GAS SMELL INSIDE VEHICLE AFTER FILL UP, OR WHILE SITTING ON AN INCLINE. REMOVE ACESS COVERS TO FUEL PUMP AND FUEL SENDING UNIT, PUDDLED GAS OBSERVED ON TOP OF TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552765November 18, 2013
FUEL/PROPULSION SYSTEM
STRONG ODOR OF GASOLINE FUMES FROM CAR, ESPECIALLY AFTER REFUELING. FUME SMELL GOES AWAY AS TANK LEVEL GOES DOWN. BROUGHT CAR TO FLETCHER JONES MOTOR CARS IN NEWPORT BEACH, CA, AND THEY REPORTED A HIGH GAS TANK FUEL LEAK, WITH GASOLINE BUILDING UP IN BODY BEHIND REAR DRIVER'S SEAT. THIS HAPPENS TO BE WHERE MY 8-YEAR OLD SON SITS IN THE CAR - ON TOP OF EXPLOSIVE GASOLINE. MERCEDES BENZ DENIES THERE IS ANY PROBLEM WITH THE E350 FUEL TANK, EVEN THOUGH THERE ARE NUMEROUS REPORTED PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552560November 16, 2013
FUEL SYSTEM, GASOLINE
DRIVER SIDE FUEL PUMP SENDER HAS LEAK ON TOP WHERE FUEL PUMP MEETS THE TOP PLASTIC ASSEMBLY. LEAKS WHEN FUEL TANK IS FULL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552238November 14, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E55. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN A MANUFACTURER'S RECALL FOR THE FUEL SENDING UNIT AND WAS REPAIRED AT AN AUTHORIZED DEALER. A FEW YEARS AFTER THE RECALL REPAIR WAS PERFORMED, THE CONTACT NOTICED A STRONG GASOLINE FUEL SMELL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE FUEL SENDING UNIT WAS LEAKING FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552058November 13, 2013
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL THE GAS TANK THERE IS A STRONG SMELL OF GAS FUMES INSIDE AND OUTSIDE OF THE VEHICLE. IT IS NAUSEATING AND SEEMS WOULD BE DANGEROUS.THE DEALER STATES A TEST VERIFIED A LEAK AT THE LEFT PUMP HOUSING AREA. ADDITIONALLY FOUND STAINING AT THE TOP OF FUEL TANK NEAR CENTER MOUNTING AREA. THEY RECOMMENDED A REPLACEMENT OF THE FUEL TANK ASSEMBLY WITH NEW PUMP AND SENDING UNIT/FILTER ASSEMBLIES. THIS REPAIR IS $3000 US. THE PROBLEM IS THE NEW EQUIPMENT IS THE SAME FAULTY DESIGN OF THE ORIGINAL EQUIPMENT. MOST LIKELY THE SAME PROBLEM WILL OCCUR AGAIN. AFTER CHECKING OUT THE SITUATION I HAVE FOUND THIS IS A COMMON OCCURRENCE WITH THIS MAKE AND MODEL AND THAT THE MANUFACTURER IS AWARE OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551792November 11, 2013
WHEELS
I HAVE OWNED THIS VEHICLE FOR 2.5 YEARS. SINCE MAY OF 2013 I HAVE HAD TO REPLACE THREE WHEELS (RIMS). IT HAS GOTTEN TO THE POINT WHERE THEY ARE SO HARD TO LOCATE I HAVE HAD TO PURCHASE AFTER MARKET WHEELS. ONCE THE CRACK WAS RATHER LARGE AND THE LAST TWO WERE NOTICED WHEN I REPLACED THE TIRES ON THE VEHICLE. THEY WERE SMALLER AND EVENTUALLY WOULD NOT HOLD AIR IN THE TIRE. THIS HAS TO BE A FLAW IN THE PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551541November 8, 2013
FUEL/PROPULSION SYSTEM
WHEN I GET IN INTO MY CAR I GET SMELL OF FUEL THERE SHOULD BE A RECALL?. I HAVE READ LOTS OF FUEL SMELL PROBLEMS FOR THE E55. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551326November 7, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE WENT INTO LIMP MODE AND WOULD NOT ACCELERATE PAST 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT DUE TO EXCESSIVE BIO DIESEL, THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551386November 7, 2013
FUEL SYSTEM, GASOLINE
UPON FILLING OUR CAR AT THE LOCAL GAS STATION, WE RETURNED HOME AND PARKED THE CAR IN OUR GARAGE. THE NEXT MORNING, I ENTERED THE GARAGE TO FIND AN INCREDIBLY STRONG SMELL OF GASOLINE VAPORS. THE SMELL WAS STRONGER THAN ANY GAS STATION OR MECHANIC SHOP I'VE EVER BEEN TO. IT WAS SO INCREDIBLY STRONG, I IMMEDIATELY OPENED THE GARAGE DOOR. I FEARED TO ACTUALLY TURN THE CAR ON GIVEN THE STRONG PRESENCE OF FUEL VAPORS ON A HOT PHOENIX DAY INSIDE MY HOME SO I PUT THE CAR IN NEUTRAL AND PUSHED IT OUT OF THE HOME FOR A WHILE TO AIR THINGS OUT. AFTER SUFFICIENT TIME HAD PASSED, I CAUTIOUSLY TURNED THE CAR ON (OUTSIDE THE HOME) AND TOOK IT TO A WELL RESPECTED MECHANIC SPECIALIZING IN MERCEDES BENZ VEHICLES ONLY. AFTER INSPECTION HE INDICATED THE FUEL TANK HAD A LEAK AND THE ENTIRE ASSEMBLY WOULD NEED TO BE REPLACED INCLUDING FUEL SENDERS AND THE TANK ITSELF. TO MY SHOCK, I OBSERVED THE LEAK AND THE PUDDLED FUEL DIRECTLY UNDERNEATH MY INFANT'S CAR SEAT! GIVEN THE COST OF THE REPAIR I WAS QUOTED, I CHOSE TO DO SOME INVESTIGATION ON MY OWN AND IT SEEMS THAT MANY PEOPLE HAVE COMPLAINED ABOUT THIS AND EVEN THE NHTSA HAS STARTED IT'S OWN INVESTIGATION UNDER ACTION NUMBER PE12001. GIVEN THE CONCENTRATION OF FUEL VAPORS THAT BUILT UP INSIDE MY GARAGE (UNDERNEATH OUR CHILD'S NURSERY), IN THE PRESENCE OF A GAS WATER HEATER, AN ELECTRIC FRIDGE MOTOR, AND OF COURSE THE VEHICLE ITSELF, I'M IMPLORING THE NHTSA TO PLEASE HELP US CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551134November 6, 2013
STRUCTURE, EQUIPMENT ADAPTIVE/MOBILITY
MY HUSBAND AND I JUST PURCHASED A 2014 MERCEDES E 350 CONVERTIBLE AND THE FIRST TIME I PLACED A STANDARD SIZE WATER BOTTLE IN THE CUP HOLDER IT FELL UNDER THE PEDALS ON THE FIRST TURN. THE CUP HOLDER ARE NOT SAFE TO USE FOR ANY CUPS OR BOTTLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550847November 4, 2013
POWER TRAIN
HAVING RETURNED FROM A WEEKEND TRIP, I STARTED THE VEHICLE AND LET IT WARM UP FOR A FEW MINUTES. PUT THE GEAR SELECTOR IN DRIVE AND OFF I WENT, SO I THOUGHT. MY VEHICLE WAS ACTUALLY IN LIMP MODE. SEVERAL MINUTES LATER A CHECK ENGINE LIGHT WITH CODE P2725 "PRESSURE CONTROL SOLENOID E ELECTRICAL". IN OTHER WORDS, CONDUCTOR PLATE AND VALVE BODY. THIS IS A COMMON PROBLEM WITH 722.9 TRANSMISSIONS. I HAD THE TRANSMISSION SERVICED BY A MERCEDES DEALERSHIP ON 6/27/2013, TRANSMISSION FLUSH AND NEW FILTER ($553.38). THREE MONTHS LATER, BOOM! KAPUT! LIMP MODE! VALVE BODY TOASTED! DEALER QUOTE OF $1800 AND $2100 TO REPLACE VALVE BODY. THIS IS A COMMON PROBLEM. MERCEDES SHOULD FOOT THE BILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550670November 3, 2013
FUEL SYSTEM, GASOLINE
AFTER FILLING UP THE CAR WITH GAS, IT SMELLS OF GAS FUMES FROM THE LEFT REAR WHEEL WELL. HAPPENS EVERY TIME I ATTEMPT TO FILL THE TANK. I'VE BEEN FILLING GAS TANK TO ONLY 3/4 TANK TO REDUCE THE GAS FUMES EMANATING FROM THE CAR AFTER GAS FILLUPS. MAYBE POOR SEAL WITH FUEL PUMP AND GAS TANK ITSELF. CAR WAS LOOKED AT IN A PREVIOUS RECALL CAMPAIGN, BUT PROBLEM PERSISTS, AND BASED ON ONLINE REPORTS, IS A VERY COMMON ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550105October 30, 2013
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
I BACKED THE CAR OUT OF THE GARAGE AT MY CONDOMINIUM BUILDING IN SARASOTA AND PLACED THE CAR IN PARK TO REMOVE SOMETHING FROM THE WINDSHIELD (I BELIEVED THE CAR WAS IN PARK -- BUT IT COULD HAVE FAILED TO ENGAGE IT OR I POSSIBLY NICKED IT ON MY WAY OUT OF THE CAR). I STARTED TO MOVE OUT OF THE CAR, WHILE MY RIGHT FOOT WAS ON THE BRAKE -- ABOUT 90% OF MY BODY WEIGHT WAS OUT OF THE CAR AND THEN I TOOK MY RIGHT FOOT OFF THE BRAKE. THE CAR STARTED TO MOVE BACKWARDS AND I WAS SANDWICHED BETWEEN THE LEFT FRONT DOOR OF THE CAR AND THE CAR ITSELF -- I DOVE TO THE GROUND TO AVOID BEING HIT BY THE DOOR, INJURING MY LEFT SIDE -- AND THEN I ROLLED ON TO MY BACK TO AVOID THE DOOR AND THEN SAW THE LEFT FRONT WHEEL HEADING FOR BOTH LEGS -- I TUCKED AND DRAGGED MY BODY AWAY -- THE CAR PASSED BY, MISSING MY TWO LEGS BY ONLY AN INCH OR TWO. THE CAR CRASHED IN TO THE FENCE OF MY CONDOMINIUM BUILDING. AFTER TALKING WITH MERCEDES BENZ USA, I LEARNED THAT THE CAR DID NOT HAVE AN AUTOMATIC PARK FEATURE -- BUT IF I HAD PURCHASED A KEYLESS GO FEATURE, THE ELECTRONIC TRANSMISSION WOULD HAVE HAD A FEATURE THAT WOULD HAVE CAUSED THE TRANSMISSION TO GO IN TO PARK AS SOON AS THE STANDING VEHICLE DOOR WAS CRACKED. NO ONE AT MY DEALER AND NO ONE AT MBUSA SERVICE KNEW THAT THIS FEATURE WAS AVAILABLE -- AND THEN ONLY IF THE BUYER HAD PURCHASED KEYLESS GO. THIS FEATURE SHOULD BE ON ALL ELECTRONIC TRANSMISSIONS FROM MB -- AT A MINIMUM, DEALERS AND PROSPECTIVE CUSTOMERS SHOULD HAVE BEEN MADE AWARE OF THIS MISSING SAFETY ITEM AND ITS AVAILABILITY AS AN EXTRA. MBUSA HAS TOLD ME THAT THIS FEATURE CANNOT BE ADDED TO MY CAR -- IT IS ONLY AVAILABLE AT THE PLANT OF MANUFACTURE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10550266October 30, 2013
FUEL/PROPULSION SYSTEM
STRONG FUEL SMELL BEGAN OCCURRING INSIDE & OUTSIDE OF VEHICLE AFTER FILLING THE CAR UP WITH GAS. FUEL LEAK DISCOVERED AT GAS TANK FUEL LEVEL SENDING UNIT. THIS IS A WIDELY KNOWN DEFECT ON THE MERCEDES W211 PLATFORM FROM 2003-2009 YEAR MODELS. MERCEDES DEALERS CONTACTED WILL ONLY MAKE THE NECESSARY REPAIRS AT MY EXPENSE WHICH COULD EXCEED $2000. THIS DEFECT IS HAZARDOUS TO ANYONE DRIVING WITH THIS FUEL LEAKING CONDITION AND IS ALSO VERY ENVIRONMENTALLY UNFRIENDLY AS RAW FUEL BEING RELEASED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550307October 30, 2013
FUEL SYSTEM, GASOLINE
THERE WAS A VERY STRONG FUEL SMELL THAT BEGAN 8 MONTHS AGO EVERY TIME I PARKED THE CAR IN THE GARAGE. IT WAS ALMOST LIKE SOMEONE SPILLED SOME GASOLINE ON THE FLOOR. A MONTH AGO THE CHECK ENGINE LIGHT CAME ON AND INDICATED A P0456 ERROR CODE ON THE OBDII READER. I BROUGHT IT IN FOR A SMOKE TEST TO FIND THE LEAK AND THE DRIVER'S SIDE FUEL SENDING UNIT WAS LEAKING. AFTER IT WAS REPLACED, THE CHECK ENGINE LIGHT STILL CAME ON. THE MERCEDES DEALERSHIP SAID THE FUEL TANK ITSELF WAS CRACKED ON THE TOP PART OF THE FUEL TANK WHERE THE 'NIPPLES' ARE THAT CONNECT THE HOSES TO THE CARBON CANISTER. I NOTICED ONLINE ON MERCEDES FORUMS THAT THIS IS A VERY COMMON COMPLAINT AND THAT THERE IS A LAWSUIT AGAINST MERCEDES FOR SUCH A COMMON DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550207October 29, 2013
STRUCTURE
2011 MERCEDES BENZ E-350. CONSUMER WRITES IN REGARDS TO VEHICLE RADIO AUTOMATICALLY TURNS ON WHEN GEAR SHIFT IS PLACED IN REVERSE MODE. *SMD THE CONSUMER STATED AFTER MANUALLY TURNING OFF THE RADIO, THEN PLACING THE GEAR SHIFT IN REVERSE MODE, THE RADIO AUTOMATICALLY ACTIVATED TO THE ON MODE WHICH DISTRACTED AND INTERFERED HIS CONCENTRATION AND AWARENESS WITH REGARD TO SAFE MOVEMENT OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550030October 29, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E55. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE FUEL PUMP, SENDING UNIT, AND FUEL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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