Mercedes-Benz E-Class Service Bulletins

1,085 manufacturer communications on file.

• July 9, 2026•Document ID: 11035016

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.71-P-079104

  Date Added:

  July 14, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a speed limit ("- -"). • Flashing when current vehicle speed is under speed limit. • Flashing between US speed limit symbol and European speed limit symbol. NOTE: • Verify that the concern falls under one of the attachment videos. If not, then it is outside of the scope of this LI. • This also does not cover "Traffic Sign Inoperative" messages on the instrument cluster. Cause There are two identified reasons for this concern: 1. Country code information stored incorrectly at a particular geographic latitude range. 2. Incorrect reference data when the vehicle is started and a GPS signal is not immediately available. Remedy Do not replace parts. Please open a TIPS case to the Body/Chassis/Entertainment inbox but read the below carefully: • The vehicle must be exhibiting the concern as shown in the attachment videos. • The vehicle DOES NOT need to be at the dealer, nor does it need to be brought into the dealership. • If the geographic location is known, it is very important that it is provided. • Provide any pictures or videos, if available. A new software for the head unit is scheduled for tentative release in Q3 2026.

  Associated Products (43)

  2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz S-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class+ 23 more
  Associated Documents

  • DownloadMC-11035016-0001.pdf↗
• July 8, 2026•Document ID: 11035003

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  LI33.20-P-078406

  Date Added:

  July 14, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. Sound file attached for comparison. MUST match noise for proper diagnosis. NOTE: Steering functionality is not affected. Cause Contact area between wheel bearing and steering knuckle. See also: LI35.30-P-058566 (Throttle Lift-Off Noise - Rear) LI33.30-P-056665 (Throttle Lift-Off Noise - Front) LI40.10-P-059248 (Wheel cracking noise when cornering) Remedy 1. Perform Operation A and evaluate by testing vehicle. 2. If noise is still present after re-testing: • If 192/232 chassis, verify FIN is in the listed range below in "Operation B" and perform. • If not 192/232 chassis or vehicle is a 192/232 not in the listed FIN range, additional verifications of where the noise is coming from are needed. Use multiple channel NVH method to narrow down location. Verify the LI's listed above were completed or if there are other similar noises associated with the chassis (Example: 192/232 also has under panel noises and an associated LI). Operation A: 1. Clean contact surfaces of wheel bearing and steering knuckle with brake cleaner as seen in the attached pictures. NOTE: The front area of the wheel bearing and the seals must not come into contact with the cleaner, otherwise, the sealing rings will be damaged. 2. Clean threads of wheel bearing mounting. 3. Thinly coat contact surfaces of wheel bearing, steering knuckle, and axle mating face with Molykote (annular joint grease). See the attached steering knuckle and wheel hub pictures for reference. NOTE: Axle mating face greasing is also covered in LI35.30-P-058566 and LI33.30-P-056665. Operation B (Only applies to 192 and 232 in listed FIN range): Only affects vehicles up to FIN end number: • Model series 192: xxx xxx xx 002 876 • Model series 232: xxx xxx xx 022 312 1. Replace steering knuckle. 2. Wheel bearings do not need to be replaced.

  Associated Products (97)

  2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz S-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class+ 77 more
  Associated Documents

  • DownloadMC-11035003-0001.pdf↗
• July 7, 2026•Document ID: 11034932

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  LI33.20-P-078406

  Date Added:

  July 8, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. Sound file attached for comparison. MUST match noise for proper diagnosis. NOTE: Steering functionality is not affected. Cause Contact area between wheel bearing and steering knuckle. See also: LI35.30-P-058566 (Throttle Lift-Off Noise - Rear) LI33.30-P-056665 (Throttle Lift-Off Noise - Front) LI40.10-P-059248 (Wheel cracking noise when cornering) Remedy 1. Perform Operation A and evaluate by testing vehicle. 2. If noise is still present after re-testing: • If 192/232 chassis, verify FIN is in the listed range below in "Operation B" and perform. • If not 192/232 chassis or vehicle is a 192/232 not in the listed FIN range, additional verifications of where the noise is coming from are needed. Use multiple channel NVH method to narrow down location. Verify the LI's listed above were completed or if there are other similar noises associated with the chassis (Example: 192/232 also has under panel noises and an associated LI). Operation A: 1. Clean contact surfaces of wheel bearing and steering knuckle with brake cleaner (see areas marked blue in pictures "2.jpg" and "3.jpg"). NOTE: The front area of the wheel bearing and the seals must not come into contact with the cleaner, otherwise, the sealing rings will be damaged. 2. Clean threads of wheel bearing mounting. 3. Thinly coat contact surfaces of wheel bearing, steering knuckle, and axle mating face with Molykote (annular joint grease) (see areas marked blue in pictures "2.jpg" and "3.jpg"). NOTE: Axle mating face greasing is also covered in LI35.30-P-058566 and LI33.30-P-056665. Operation B (Only applies to 192 and 232 in listed FIN range): Only affects vehicles up to FIN end number: • Model series 192: xxx xxx xx 002 876 • Model series 232: xxx xxx xx 022 312 1. Replace steering knuckle. 2. Wheel bearings do not need to be replaced.

  Associated Products (93)

  2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz S-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class+ 73 more
  Associated Documents

  • DownloadMC-11034932-0001.pdf↗
• July 3, 2026•Document ID: 11034983

  Other
  STRUCTURE:BODY; ELECTRICAL SYSTEM; SERVICE BRAKES

  Mfr Comm. #:

  PSL-NCU Return Parts 7/3

  Date Added:

  July 13, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, July 23rd, 2026. After July 23rd, returns of these parts will no longer be accepted. These parts should be returned via ZSR Special Return, using item category SCM Authorized Part Return. Please include a copy of this NCU as your authorization to return these parts. This procedure will not affect your return allowance. All returned parts will be replaced in accordance with the chart provided below.

  Associated Products (48)

  2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz S-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class+ 28 more
  Associated Documents

  • DownloadMC-11034983-0001.pdf↗
• July 2, 2026•Document ID: 11035237

  Over The Air
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  OTA-MBUX Software Update

  Date Added:

  July 27, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, there is a new software update for the MBUX Infotainment System. An OTA update will further enhance functionality and stability of the MBUX Infotainment System. This OTA update will include New DIGITAL LIGHT projections for opening/closing the vehicle doors, Apple iPhone notifications synchronization, and removal of online Metadata Enrichment (e.g. album cover pictures, composer information, and pictures of the artist). MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit.

  Associated Products (15)

  2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz SL-Class
  Associated Documents

  • DownloadMC-11035237-0001.pdf↗
• July 2, 2026•Document ID: 11034273

  Other
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ANN Interm. Issues Flash

  Date Added:

  July 2, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  We are experiencing intermittent issues when flashing A26/17 - MBUX multimedia system + Instrument cluster (Head unit) when using flashing method ethernet to USB-C. Until further notice, please flash via VCI only.

  Associated Products (23)

  2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz GLC-Class+ 3 more
  Associated Documents

  • DownloadMC-11034273-0001.pdf↗
• July 1, 2026•Document ID: 11034538

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI00.20-P-077615

  Date Added:

  July 6, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible because "Perform vehicle handover" is displayed. This cannot be carried out. 3. The service display in the instrument cluster permanently displays 365 days (remaining time) and does not change. Cause Routine change in the software in N133/1 (instrument cluster) or A26/17 (MBUX multimedia system and instrument cluster (head unit)). Vehicle handover was not performed. Remedy For model series 290 AMG up to and including AEJ 22 and model series 167 up to and including AEJ 21/2, the following applies: Manually commission already-installed instrument cluster control unit N133/1 and then perform special procedure to re-initialize ASSYST data in N127 powertrain control unit. The following applies to model series 167 from AEJ 22/1 onward, 192 AMG, 206, 214, 223, 232 AMG, 236, 254, 290 AMG from AEJ 23 onward, 294, 295, 296, 297 and 465: Reinitialize ASSYST Plus under Adaptations – Teach-in processes – ASSYST PLUS in control unit N133/1 (instrument cluster) or A26/17 (MBUX multimedia system and instrument cluster (head unit)), and then perform the special procedure for reinitializing the ASSYST data in powertrain control unit N127.

  Associated Products (42)

  2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz S-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE+ 22 more
  Associated Documents

  • DownloadMC-11034538-0001.pdf↗
• July 1, 2026•Document ID: 11034536

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY; ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.30-P-080649

  Date Added:

  July 6, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint General information on the operation of the PRE-SAFE® Impulse system: The PRE-SAFE® Side Impulse system is a preventive, i.e. pre-collision occupant protection system. The task of the system is to provide additional protection to vehicle occupants when there is a risk of a side impact. It is not a restraint system component in the conventional sense and does not contain an detonator. A potential side-impact situation is detected by radar sensors. If the system detects an existing likelihood of a side impact, a reversible air cushion in the outer seat side bolster is briefly inflated by opening a valve. The resulting pulse preemptively increases the distance between the door and the occupant in order to move the occupant out of the danger zone. If the system has been activated, the following message appears on the instrument cluster: PRE-SAFE® Side Impulse inoperative. See Operator's Manual. Note: After system activation, diagnostic entry B1B3713 or B1B3813 is marked as active and stored in the ORC223 (N2/5) control unit. Cause After activation of the “PRE-SAFE® Side Impulse” system, the function is no longer available. Remedy Please check the tight seating and possible damage of the radar sensors B29/11 or B29/12. Then replace the gas generator on the affected side (R12/65 or R12/66). After replacing the gas generator (R12/65 or R12/66), please perform commissioning and SCN coding of the radar sensors B29/11 or B29/12 to ensure they are up to date. Note: In principle, it is not necessary to replace the air cushion in the "PRE-SAFE® Side Impulse" system, as it is designed for multiple activations (up to 10). Exception: After deployment of the sidebag (e.g., following a crash), exchange (air cushion with gas generator) of the "PRE-SAFE ® Impulse Side" is required in all cases.

  Associated Products (21)

  2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz S-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz S-Class+ 1 more
  Associated Documents

  • DownloadMC-11034536-0001.pdf↗
• June 19, 2026•Document ID: 11034064

  Other
  VISIBILITY/WIPER; ENGINE

  Mfr Comm. #:

  PSL-NCU Return Parts 6/19

  Date Added:

  June 25, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, July 9, 2026. After July 9th, returns of these parts will no longer be accepted. These parts should be returned via ZSR Special Return, using item category SCM Authorized Part Return. Please include a copy of this NCU as your authorization to return these parts. This procedure will not affect your return allowance. All returned parts will be replaced in accordance with the chart provided below.

  Associated Products (82)

  2026 Mercedes-Benz AMG GT2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz S-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz A-Class+ 62 more
  Associated Documents

  • DownloadMC-11034064-0001.pdf↗
• June 13, 2026•Document ID: 11033833

  Other
  EXTERIOR LIGHTING

  Mfr Comm. #:

  PSL-NCU Return Parts 6/12

  Date Added:

  June 16, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, July 2, 2026. After July 2nd, returns of these parts will no longer be accepted. These parts should be returned via ZSR Special Return, using item category SCM Authorized Part Return. Please include a copy of this NCU as your authorization to return these parts. This procedure will not affect your return allowance. All returned parts will be replaced in accordance with the chart provided below.

  Associated Products (6)

  2016 Mercedes-Benz E-Class2015 Mercedes-Benz E-Class2014 Mercedes-Benz E-Class2013 Mercedes-Benz E-Class2012 Mercedes-Benz E-Class2011 Mercedes-Benz E-Class
  Associated Documents

  • DownloadMC-11033833-0001.pdf↗
• June 12, 2026•Document ID: 11033935

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI00.20-P-078424

  Date Added:

  June 17, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The remaining time shown on the instrument cluster in the workshop menu (days to next due service) is implausible (>365 days) for the following conditions: • for the date of the vehicle handover • or the last conducted and confirmed Service A/B Cause Case 1: Observe the following on vehicles with a disconnected on-board electrical system battery (12V/48V): • The period in which the on-board electrical system battery is disconnected cannot be counted by the maintenance computer. • As soon as the on-board electrical system battery is connected again, the maintenance computer automatically starts counting without making a correction to the remaining time (days until the next service). Case 2: If a disconnected on-board electrical system battery (12V/48V) can be ruled out as the cause, it is possible that: The daily turnover counter inside the electronic ignition lock (EIS) has experienced memory loss. This anomaly was detected in the EIS software from modification year 2022 onward. To do this, please check the plausibility of the daily turnover counter as follows: If "TUSZ Assyst Plus" < the actual days since "Handover Date/DAY/Month/Year," then proceed to remedy for case 2. Information: A variation of 2-3 days is still considered plausible. If "TUSZ Assyst Plus" is plausible, or if a remaining time of 365 days is permanently displayed, check whether the vehicle has been handed over. These types of cases have different causes. (The respective values are included in the maintenance data in the control unit log of the instrument cluster). Remedy For case 1: When the on-board electrical system battery is disconnected, this period must always be taken into account for these vehicles, and the following condition must be met for a correct calculation to be made: • (A): The number of days from the "date of vehicle handover or last service A/B" to the "date on which the vehicle arrived at the workshop." • (B): Remaining time (days until the next service, as shown in the instrument cluster). • (C): Days on which the on-board electrical system battery was disconnected. The formula requires the following condition to be complied with. 365 - (A) [days] = (B) - (C) [days] For case 2: If the on-board electrical system battery (12 V/48 V) was not disconnected and the remaining time shown in the customer or workshop menu on the instrument cluster (days until the next service) is implausible in terms of the date of the vehicle handover or the last performed and confirmed service A/B, or the condition in the formula was not met, the service can still be performed and confirmed. For vehicles arriving more than 90 days after the service due date, the DSB service history can only be corrected by re-entering "Vehicle regularly serviced." A software fix for the EIS (electronic ignition lock) is currently in planning. The objective is to have a remedy available for 2026. Until the remedy is available, it is advisable to inform the customer that the next service is due again after 365 days at the latest.

  Associated Products (29)

  2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz S-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz S-Class+ 9 more
  Associated Documents

  • DownloadMC-11033935-0001.pdf↗
• June 12, 2026•Document ID: 11033855

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI00.20-P-080703

  Date Added:

  June 16, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Service code B1 displayed in the customer menu does not match the workshop code displayed in the workshop menu, e.g., 505 or 550A, which includes a service A. Cause The root cause is currently being investigated. Remedy To determine the cause, the instrument cluster control unit (N133/1) and powertrain control unit (N127) logs are required before confirming the service or correction using XENTRY Diagnosis. Please open a TIPS case to BCE inbox with the requested information in the attachments.

  Associated Products (97)

  2027 Mercedes-Benz CLA-Class2026 Mercedes-Benz AMG GT2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class+ 77 more
  Associated Documents

  • DownloadMC-11033855-0001.pdf↗
• June 12, 2026•Document ID: 11033852

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI00.20-P-077615

  Date Added:

  June 16, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible because "Perform vehicle handover" is displayed. This cannot be carried out. 3. The service display in the instrument cluster permanently displays 365 days (remaining time) and does not change. Cause Routine change in the software in N133/1 (instrument cluster) or A26/17 (MBUX multimedia system and instrument cluster (head unit)). Vehicle handover was not performed. Remedy For model series 290 AMG up to and including AEJ 22 and model series 167 up to and including AEJ 21/2, the following applies: Manually commission already-installed instrument cluster control unit N133/1 and then perform special procedure to re-initialize ASSYST data in N127 powertrain control unit. For model series 167 as of AEJ 22/1, 192 AMG, 206, 214, 232 AMG, 236, 254, 290 AMG as of AEJ 23, 294, 295, 296, 297 and 465, the following applies: Reinitialize ASSYST Plus under Adaptations – Teach-in processes – ASSYST PLUS in control unit N133/1 (instrument cluster) or A26/17 (MBUX multimedia system and instrument cluster (head unit)), and then perform the special procedure for reinitializing the ASSYST data in powertrain control unit N127.

  Associated Products (49)

  2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz S-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT+ 29 more
  Associated Documents

  • DownloadMC-11033852-0001.pdf↗
• June 2, 2026•Document ID: 11033181

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  LI61.25-P-047933

  Date Added:

  June 2, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The underfloor paneling is loose or sags (picture 1). Cause Mounting clips broken or not correctly engaged. Remedy Replace all mounting clips with collar nuts with shims (picture 2): Adapter set (203 589 02 31 00) is required to perform the work. The underfloor paneling does not have to be removed. 1. Loosen all mounting clips. Use a 13 mm socket for this (picture 3). 2. Unscrew all mounting clips. • During spraying, the underfloor paneling must be pressed upwards against the vehicle underfloor. 4. Install a spacer washer on each threaded pin between underbody and underbody paneling. • Each time, carefully lift the underfloor paneling from the underfloor (picture 5). • During installation, ensure that the side with the engagement lobes points downwards. • After installation, the spacer washer must be in full contact with the underfloor (picture 6). Information: The spacer washers prevent the underbody paneling from coming into contact with the vehicle underbody, thus preventing possible corrosion effects 5. Install collar nuts. Information: The threaded pin does not extend beyond the collar nut due to its length (picture 7).

  Associated Products (4)

  2013 Mercedes-Benz E-Class2012 Mercedes-Benz E-Class2011 Mercedes-Benz E-Class2010 Mercedes-Benz E-Class
  Associated Documents

  • DownloadMC-11033181-0001.pdf↗
• June 1, 2026•Document ID: 11033168

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  LI46.80-P-080662

  Date Added:

  June 2, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Rattling/knocking noise from the rear axle steering is audible when driving on rough terrain or cobblestones. Large play in the rear axle steering. Cause Diverse functional play in the rear axle steering. Remedy 1. Detach underfloor paneling under rear axle steering. 2. Unscrew both holders of the rear muffler on the exhaust system and lower the rear muffler 3. Remove heat shield. 4. Remove large clamps from left bellows. 5. Slide bellows to side. The bellows can be pulled outwards to work on the screw-on stud. 6. A second person sits in the vehicle and, with the drive activated and the automatic transmission in the N position, turns the steering to left lock. Caution! Risk of trapping when steering at the same time! Do not move steering wheel during operation steps 7 and 8! 7. Clean screw-on stud of any grease using a clean, lint-free rag. => Up to the area where the stud enters the bearing! Then completely degrease the threaded stud using a lint-free cloth soaked in a suitable assembly cleaner (e.g., A 000 986 56 01); if necessary, clean hard-to-reach areas with the assembly cleaner. => Up to the area where the stud enters the bearing! Important:The surface must be thoroughly cleaned and free of grease! 8. Then apply Hylomar (A 001 989 25 20 09) all around to the degreased screw-on stud using a new brush. => Up to the area where the stud enters the bearing! 9. Move steering wheel from end stop to end stop 1-2 times. Then, turn the steering to the left lock again. Warning! Risk of trapping when steering at the same time! 10. Then apply Hylomar again. 11. Move steering wheel from end stop to end stop 1-2 times. Then, turn the steering to the right lock. Warning! Risk of trapping when steering at the same time! 12. Bellows installation: Coat contact surfaces of bellows and rack-and-pinion steering lightly with Renolit (A094 989 38 00). When doing so, ensure that the grease is underneath the edges of the bellows. Replace large clamps (A 000 995 89 08). 13. Repeat operation steps 4 to 5 on the other side. 14. Then repeat operation steps 7 to 12 for the screw-on stud on the other side. 15. Attach heat shield. 16. Install both holders of the rear muffler again. 17. Attach underfloor paneling. 18. When relocating the vehicle on the premises, please use Snow Chain Mode through the head unit. 19. Leave the Hylomar to dry for approx. 90 minutes. Note:Deactivate Snow Chain Mode after stopping the vehicle! 20. Then perform a test drive. If applying it does not resolve the problem alone, continue with the following additional steps: 1. Align vehicle and adjust track of the front and rear axle 2. Leave vehicle on axle alignment platform or drive onto another drive-on ramp lift. Vehicle must rest entirely on its wheels without relieving the load on the axles! 3. Mark the position of the eccentric screw connection between the tie rod and the tie rod mount on the rear axle steering/fork on the left and right using a thin marker. (See example in the picture: red marking between eccentric disk “B” and rear axle steering tie rod mount/fork “D”). 4. Now loosen these threaded connections on the left and right until the screws can be twisted easily. The rubber mount relaxes. 5. Connect Xentry Diagnostics. 6. Get started in the AIRMATIC control unit (N51/8) and call up the "Lifting and lowering the rear axle" menu item. Use the "Lifting and lowering the rear axle" menu to lift the rear axle. Raise the level of the vehicle to 95 mm using the "+" button (see picture). Wheels are still on the platform. Check the gauge in Xentry Diagnostics to see when the required level has been reached. 7. In this raised position, replace the nuts of both threaded connections, but do not tighten the nuts. Then, with the threaded connection still loosened, turn the eccentric screws / disks "B" back to the mark, as in the initial situation. Then tighten the screws with the required torque. 8. Lower the rear axle to the vehicle-specific normal level with Xentry

  Associated Products (13)

  2026 Mercedes-Benz C-Class2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLC-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz GLC-Class2022 Mercedes-Benz C-Class2020 Mercedes-Benz E-Class
  Associated Documents

  • DownloadMC-11033168-0001.pdf↗
• May 30, 2026•Document ID: 11033109

  Other
  STRUCTURE:BODY; SERVICE BRAKES; SUSPENSION

  Mfr Comm. #:

  PSL-NCU Return Parts 5/29

  Date Added:

  June 2, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, June 18, 2026. After June 18th, returns of these parts will no longer be accepted. These parts should be returned via ZSR Special Return, using item category SCM Authorized Part Return. Please include a copy of this NCU as your authorization to return these parts. This procedure will not affect your return allowance. All returned parts will be replaced in accordance with the chart provided below.

  Associated Products (15)

  2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz S-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz EQB-Class2022 Mercedes-Benz GLS-Class2021 Mercedes-Benz GLS-Class2020 Mercedes-Benz GLS-Class
  Associated Documents

  • DownloadMC-11033109-0001.pdf↗
• May 29, 2026•Document ID: 11033164

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI00.20-P-077615

  Date Added:

  June 2, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible because "Perform vehicle handover" is displayed. This cannot be carried out. 3. The service display in the instrument cluster permanently displays 365 days (remaining time) and does not change. Cause Routine change in the software in N133/1 (instrument cluster) or A26/17 (MBUX multimedia system and instrument cluster (head unit)). Vehicle handover was not performed. Remedy For model series 290 AMG up to and including AEJ 22 and model series 167 up to and including AEJ 21/2, the following applies: Manually commission already-installed instrument cluster control unit N133/1 and then perform special procedure to re-initialize ASSYST data in N127 powertrain control unit. For model series 167 as of AEJ 22/1, 192 AMG, 206, 214, 232 AMG, 236, 254, 290 AMG as of AEJ 23, 294, 295, 296, 297 and 465, the following applies: Reinitialize ASSYST Plus under Adaptations – Teach-in processes – ASSYST PLUS in control unit N133/1 (instrument cluster) or A26/17 (MBUX multimedia system and instrument cluster (head unit)), and then perform the special procedure for reinitializing the ASSYST data in powertrain control unit N127.

  Associated Products (48)

  2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz S-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT+ 28 more
  Associated Documents

  • DownloadMC-11033164-0001.pdf↗
• May 26, 2026•Document ID: 11033185

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.85-P-080507

  Date Added:

  June 2, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two conditions are also met: • HERMES (N112/9) control unit: event code B15CE00 is ACTIVE and STORED (A+S) • Vehicle Documentation System: For the HERMES control unit, the EID1, EID2, ICCID, IMEI, IMSI, TELNR fields in the "Identification/Serial number" column have the value "-" Cause Still under analysis Remedy Recommission the HERMES control unit (N112/9) with XENTRY Diagnosis 03/2026 and add-on 33399 installed or carry out the procedure with a newer version of XENTRY Diagnosis: XENTRY→ "N112/9 - Control unit for telematics services (HERMES)" -> "Adaptations" -> "Control unit commissioning" -> "Commissioning of previously installed control unit"

  Associated Products (175)

  2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class+ 155 more
  Associated Documents

  • DownloadMC-11033185-0001.pdf↗
• May 26, 2026•Document ID: 11033016

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.85-P-080559

  Date Added:

  May 29, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The customer requests deactivation of the N112/9 HERMES communication module Note: Deactivation of the HERMES control unit (N112/9) is not supported for gray-market vehicles. Cause Before deactivating the HERMES control unit (N112/9), it must be clarified by the legal department of the respective MPC whether and under what conditions deactivation may be carried out. If deactivation is not permissible under applicable law, the HERMES control unit (N112/9) must not be deactivated. Remedy Please inform the customer that, following deactivation, the vehicle will no longer be able to place an automatic emergency call, nor will the customer be able to place a manual emergency call. After deactivation, the Mercedes-Benz Digital Extras will also no longer be available. Please have the attached sample form checked by your market's legal department, adapted to local requirements if necessary, and approved. Furthermore, after informing the customer about the effects of deactivation, please have the workshop complete and sign the approved form together with the customer, and send it to the MPC via a TIPS case for audit-compliant documentation. Furthermore, the workshop must affix a sticker to the emergency call button cover on the overhead control panel and to the emergency call button itself. After affixing, pictures of the overhead control panel need to be attached to the TIPS case for audit-proof documentation. After deactivation, the HERMES control unit (N112/9) is in the "Out of Service" operating status, and the display "SOS NOT READY" appears in the Audio/COMAND system. This display message tells the customer that the emergency call function is not available. In detail, the following steps must be carried out 1. The workshop must inform the customer about the effects of deactivation (see above) 2. Legal review by the MPC Legal department to determine whether deactivation is permissible for the vehicle and provision of a market-specific customer form based on the examples (see "Example - Deactivation communication module HERMES customer declaration English V3.0.pdf") 3. Completion of the market-specific customer form by the workshop and obtaining the customer’s signature 4. Creation of a XSS ticket by the workshop for the MPC with the signed customer form attached 5. Written confirmation of legally reviewed and approved deactivation by the MPC in the TIPS case (see attachment How+to+request+adding+Code+09o+via+XSS+v2.pdf, point 1) 6. Creation of an XSS ticket for documentation of the SA code "09o" (zero nine oh) in the Vehicle Documentation System (see attachment How+to+request+adding+Code+09o+via+XSS+v2.pdf, steps 2–7) 7. Ordering of stickers (part number A9078172900), quantity: 2 8. Affixing of the sticker (part number A9078172900) to the cover of the emergency call button on the overhead control panel (see attachment HERMES-Deactivation_+pictures+of+sticker.png) 9. Affixing of the sticker (part number A9078172900) to the emergency call button on the overhead control panel (see attachment HERMES-Deactivation_+pictures+of+sticker.png) 10. Taking photos of the applied stickers and attaching them to the TIPS case 11. After the XSS ticket has been successfully processed, the communication module must be deactivated using XENTRY: • Connect XENTRY Diagnosis • Access the HERMES control unit (N112/9) • "Adaptation" tab, menu item "Teach-in processes" -> "Deactivation" • Follow the instructions

  Associated Products (94)

  2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLC-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLC-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz S-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz AMG GT2020 Mercedes-Benz C-Class2020 Mercedes-Benz CLS-Class+ 74 more
  Associated Documents

  • DownloadMC-11033016-0001.pdf↗
• May 22, 2026•Document ID: 11033050

  Other
  POWER TRAIN; STRUCTURE:BODY

  Mfr Comm. #:

  PSL-NCU Return Parts 5/22

  Date Added:

  June 1, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, June 11, 2026. After June 11th, returns of these parts will no longer be accepted. These parts should be returned via ZSR Special Return, using item category SCM Authorized Part Return. Please include a copy of this NCU as your authorization to return these parts. This procedure will not affect your return allowance. All returned parts will be replaced in accordance with the chart provided below.

  Associated Products (95)

  2026 Mercedes-Benz GLC-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class+ 75 more
  Associated Documents

  • DownloadMC-11033050-0001.pdf↗