Mazda Protege Complaints

1,077 consumer complaints on file.

#10143714November 26, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
AT 5000 MILES THE REAR DEFROST DID NOT WORK. IN THE WINTER IT IS DIFFICULT TO SEE OUT THE BACK WINDOW. IT WAS NOT FIXED BECAUSE THE CAR WAS OUT OF WARRANTY AND MAZDA WOULD NOT REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142477November 11, 2005
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONT END IMPACT OF AT LEAST 45 MPH. THIS WAS ALMOST A DIRECT FRONT COLLISION, THOUGH DAMAGE WAS SLIGHTLY GREATER ON ONE SIDE OF FRONT END THAT THE OTHER. BRAKES WERE NOT APPLIED SO FORCE OF HIT WAS AT FULL SPEED. AVAILABLE FRONT END AIRBAGS DID NOT DEPLOY. MY CHEST (STERNUM) IMPACTED THE STEERING WHEEL WITH EXTREME FORCE, BODY WAS PROPELLED FORWARD IN A TWISTING MOTION AND NECK AND SPINE UNDERWENT SEVERE TRAUMA. I AM STILL SUFFERING FROM THE INJURY AFTER OVER 7 MONTHS. I CALLED MAZDA LOCAL OFFICES AND MAIN HEADQUARTERS AND WAS TOLD THEY WOULD DO NO INVESTIGATION AS IT WAS TIME AND COST PROHIBITIVE. VEHICLE WAS TOTALLED. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10142480November 11, 2005
AIR BAGS:FRONTAL
FRONT END IMPACT OF AT LEAST 45 MPH WITHOUT APPLYING BRAKES. ALMOST DIRECT FULL CONTACT WITH FRONT END (SLIGHTLY MORE ON ONE SIDE). FRONT AIR BAGS DID NOT DEPLOY. SEAT BELT RESTRAINED FORWARD MOTION BUT INJURY WAS INCURRED TO NECK AND BACK DUE TO FORCE OF COLLISION. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10140948October 27, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHECK ENGINE LIGHT HAS BEEN COMING ON FOR LAST YEAR. PROBLEM IS WITH ENGINE MISFIRE/CATALYTIC CONVERTER. WE HAVE REPLACED EVERYTHING SUGGESTED: SPARK PLUGS, WIRES, CATALYTIC CONVERTER, ENGINE TUNE UP, NEW TIRES, ETC. PROBLEM WORSENING. CAR RIDING ROUGHER, WORSENING GAS MILEAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140678October 24, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED THAT ABOUT A YEAR TRANSMISSION WAS REPLACED. NOW THE ENGINE LIGHT IS COMING ON. THE BRAKES ARE NOT TIGHT ENOUGH AND THEY ARE NOT WORKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139045October 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
OWN A 2000 MAZDA PROTEGE DX W/AUTO & AIR, 41K MILES THAT WAS PURCHASED NEW. UPON DRIVING FOR 45 MINUTES ON THE HIGHWAY, THE O/D TRANSMISSION LIGHT STARTS BLINKING. WHEN I BRING TO THE CAR TO A STOP, TURN OFF THE ENGINE AND RESTART, THE LIGHT IS NO LONGER FLASHING. I DO NOT DRIVE THE CAR FOR MORE THAN A FEW MINUTES AFTER THE O/D LIGHT STARTS FLASHING BEFORE LETTING THE CAR SIT FOR SEVERAL HOURS. THE TRANSMISSION FLUID ALSO GETS DIRTY AT AN ACCELERATED RATE VS. WHAT WOULD NORMALLY BE EXPECTED FOR A CAR. LAST FULL FLUSH AT 38K MILES, AND THE FLUID IS NOW BROWNISH-RED. TRANSMISSION SHOPS TELL ME I NEED A NEW TRANSMISSION FOR $1,500, BUT I CAN IMAGINE I'D NEED THAT ON A WELL-MAINTAINED JAPANESE CAR WITH 41K MILES. AT THIS POINT I'M AFRAID TO DRIVE THE CAR FOR FEAR THE TRANSMISSION WILL FAIL (FROM WHAT I'VE BEEN TOLD) AT ANY MOMENT. I'VE HEARD THIS PROBLEM IS PREVALENT IN THE 626, AND ALSO HAPPENS IN THE PROTEGE. PLEASE HELP IN CREATING A RECALL ON THIS ISSUE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135860September 8, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING HAS BEEN GETTING LESS AND LESS COOL. TOOK VEHICLE TO DEALER AND THEY INDICATED THE EVAPORATOR WAS LEAKING AND PART WOULD COST 561.12 OUT OF WARRANTY. 2 MONTHS PRIOR THE CONDENSER WENT OUT AND REPLACED UNDER WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135704September 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2002 MAZDA PROTEGE LX WITH 61,000 MILES ON IT. RECENTLY MY TRANSMISSION FAILED AND HAD TO FIX IT WITH AAMOCO. TOTAL BILL, $2500. I REALIZED THE PROBLEM WHEN I DROVE THE CAR IT WOULDN'T SHIFT. IT ACTED LIKE I WAS DRIVING IN NEUTRAL. MAZDA REFUSED TO TAKE CARE OF THE PROBLEM AND NOW I'M STUCK WITH A HAVE SAFE HALF RELIABLE CAR. THIS IS VERY DANGEROUS BECAUSE IF YOUR DRIVING ON A HIGHWAY AND YOU CAN'T ACCELERATE IT CREATES A VERY SCARY DANGEROUS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130728July 31, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
I HAVE HAD TWO OCCURRENCES OF SCREWS FROM THE BUTTERFLY VALVES ON THE VTCS SYSTEM FROM THE INTAKE OF MY 2003 MAZDA PROTEGE 5 COMING LOOSE AND BEING SUCKED INTO THE COMBUSTION CHAMBER OF THE VEHICLE. EACH INSTANCE HAS CAUSED THE PISTON TO KNOCK THE SCREW INTO THE SPARK PLUG, THEREBY CAUSING FAILURE OF A SPARK PLUG, WHICH CAUSES THE ENGINE TO MISFIRE TO THE POINT WHERE IT IS UNDRIVABLE, THEREBY LEAVING ME STRANDED ON THE SIDE OF THE ROAD. THE FIRST INCIDENT WAS MISDIAGNOSED (SPARK PLUG REPLACED). THE SECOND WAS DIAGNOSED CORRECTLY AND THE INTAKE MANIFOLD ASSEMBLY WAS REPLACED. THIS IS A WIDESPREAD PROBLEM WITH THE 2.0L FS-ZE MAZDA ENGINE. MANY OTHER OWNERS HAVE HAD THE PROBLEM. FOR MORE INFORMATION TO DEMONSTRATE THE PREVALENCE OF THE PROBLEM, PLEASE VISIT HTTP://WWW.MSPROTEGE.COM AND SEARCH USING THE KEYWORDS "VCTS" AND "SCREW". YOU WILL SEE MANY THREADS WHERE PEOPLE ARE DISCUSSING THIS PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130640July 30, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ONE OF THE BUTTERFLY VALVES ON THE INTAKE MANIFOLD FELL OFF COMPLETELY. THIS HAPPENED WHEN THE LAST OF THE TWO SCREWS HOLDING IT ON CAME LOOSE AND FELL-OFF AND WAS SUCKED INTO THE ENGINE. WHEN THE PART WAS DISMANTLED, THERE WERE ONLY FIVE OF THE ORIGINAL EIGHT SCREWS REMAINING. ONLY ONE OF THE FOUR VALVES WAS COMPLETELY CONNECTED WHEN THE UNIT WAS OPENED. I WAS DRIVING NORMALLY DOWN ROAD AND LUCKILY THIS HAPPENED AS I WAS PARKING MY CAR. THE EVENT HAPPENED ON 7/22/05 AND THE MAZDA DEALERSHIP STATED THAT ALTHOUGH THEY HAVE SEEN THIS OCCUR BEFORE, THERE IS NO TSB OR RECALL. I WILL NEED TO REPLACE THIS PART OF THE MANIFOLD AT A COST OF MORE THAT $1000 DOLLARS. ON A MAZDA ENTHUSIST WEBSITE THAT I FREQUENT, AT LEAST TEN OTHER MEMBERS HAVE HAD THE SAME PROBLEM WITH RESULTS VARYING FROM COMPLETE ENGINE REPLACEMENT, TO THE SAME SUPPOSED FIX AS I NEED. THAT INFORMATION CAN BE FOUND AT "WWW.PROTEGE5.COM" THE INFORMATION IS AVAILABLE IN NUMEROUS PLACES IF YOU SEARCH THERE FOR "ENGINE NOISE." *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130079July 26, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM
IF MY MAZDA PROTEGE 5 IS NOT DRIVEN FOR 2-3 DAYS, THE BATTERY IS DEAD THE NEXT TIME I TRY TO START IT. IT HAS BEEN TO MAZDA DEALERSHIPS ON AT LEAST 6 OCCASSIONS. I HAVE HAD THE CAR JUMPED ON 3 OTHER OCCASSIONS. THEY HAVE REPLACED THE BATTERY 3 TIMES, REPLACED VARIOUES FUSES, AND FINALLY DECIDED THAT THE FACTORY STEREO SYSTEM WAS DRAINING THE BATTERY WHILE THE CAR WAS NOT RUNNING. THE MOST RECENT OCCURRENCE WAS 7/25, ALTHOUGH THIS HAS HAPPENED AT LEAST 9 OTHER TIMES SINCE LAST JUNE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130106July 26, 2005
SEAT BELTS:REAR/OTHER
I OWN A 2000 MAZDA PROTEGE WHICH I PURCHASED IN APRIL OF 2000. WELL TWICE THE SEATBELT ON THE BACK SEAT RIGHT SIDE HAS STAYED JAMMED. I HAD FIXED BEFORE AT A MAZDA DEALERSHIP. HOWEVER WHEN I WENT BACK ON THE SECOND OCCASION I WAS TOLD THAT MY WARRANTY EXPIRED AND TO GET A NEW SEATBELT WOULD COST $500 . I FEEL THIS IS A MANUFACTURERS DEFECTED AND I SHOULDN'T BE CHARGED. WHEN I EXPRESSED THIS TO THE MANUFACTURER I WAS GIVEN THE RUNAROUND, OR TOLD TO SPEAK TO MAZDA OR TOLD TO GO BACK TO THE DEALERSHIP BECAUSE IT WASN'T THEIR PROBLEM. NEEDLESS TO IN THE END I GOT A "SO SUE US " STATEMENT. WHAT CAN I DO OR CAN YOU HELP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129637July 21, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
DT: THE CONTACT STATED THAT ONE HOUR AFTER HE PURCHASED THE VEHICLE THE CHECK ENGINE LIGHT CAME ON. HE HAD IT CHECKED BY A MECHANIC, AND IT WAS DETERMINED THAT CATALYTIC CONVERTER FAILED. IT WAS FIXED BECAUSE IT WAS UNDER WARRANTY. THE EGR VALVE NEEDED TO BE FIXED. THE MAZDA DEALERSHIP GAVE CONSUMER AN ESTIMATE FOR OVER $200.00, AND THEY WILL NOT FIX IT BECAUSE IT IS NOT COVERED UNDER THE WARRANTY. THE MAZDA DEALERSHIP WHERE HE PURCHASED THE VEHICLE SAID THEY WOULD FIX IT UNDER THE WARRANTY BUT HE HAS TO TAKE THE TIME TO BRING THE VEHICLE BACK THERE AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129272July 19, 2005
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
2003 MAZDA PROTEGE (MANUAL TRANSMISSION); HAVE TROUBLE GOING INTO REVERSE AND SOMETIMES INTO FIRST GEAR; ALSO, UNABLE TO TAKE KEY OUT OF IGNITION; DRIVER WINDOW FEELS LIKE IT IS ROLLING OFF TRACK WHEN ROLLED DOWN. PROBLEMS WITH VEHICLE FIRST BEGAN SOME TIME IN MARCH 2005.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128505July 12, 2005
SEAT BELTS:FRONT
DT: THE CONSUMER HAS A 2000 MAZDA PROTEGE. THE DRIVER'S LOWER SEAT BELT FELL APART. THE CONSUMER HAS CONTACTED SEVERAL DEALER WHO TOLD HER THE SHE COULDN'T GET A REPLACEMENT. ALL OF THE OTHER SEAT BELTS ARE FINE AND THERE ARE NO CRACKS IN THEM. THE CONSUMER'S VEHICLE HAS NOT BEEN IN AN ACCIDENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130190July 8, 2005
ENGINE AND ENGINE COOLING
1999 MAZDA PROTEGE WAS TAKEN TO DEALERSHIP FOR REPAIRS AND THE DEALERSHIP WOULD NOT HONOR THE WARRANTY. *MR THE VEHICLE WAS TAKNE IN FOR THE TIMING, WATER PUMP, ETC. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127734July 7, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
MY CAR STALLED WHILE I WAS DRIVING (ACTUALLY IN MOTION). I SLOWLY CAME TO A STOP AND TRIED TO RESTART CAR BUT WAS UNSUCCESSFUL. I SAT ON THE SIDE OF A VERY NARROW ROAD FOR SEVERAL HOURS WAITING FOR A TOW TRUCK TO TOW ME TO THE DEALERSHIP. THE DEALERSHIP INFORMED ME THAT MY BATTERY WAS COMPLETELY DEAD AND THAT I NEEDED A NEW ONE. MY CAR BARELY HAD 20K MILES ON IT AT THAT POINT. I INFORMED THE DEALERSHIP THAT I COULDN'T UNDERSTAND HOW THE BATTERY COULD JUST DIE WHILE THE CAR WAS IN MOTION BUT THEY INSISTED THAT WAS THE PROBLEM. APPROXIMATELY A YEAR AND A HALF LATER THE SAME EXACT PROBLEM OCCURRED. I HAD IT JUMP STARTED TO TEST THE BATTERY. WE DISCONNECTED THE PLUS CABLE FROM THE BATTERY WHILE THE CAR WAS ON AND IT REMAINED ON BUT AS SOON AS I TURNED MY LIGHTS ON IT DIED. WE WERE NOT ABLE TO JUMP START THE CAR AGAIN AFTER THAT. THE NEXT DAY MY FIANCE WENT OUT TO TAKE A LOOK AT THE CAR AND IT STARTED RIGHT UP. HE BROUGHT IT TO A MECHANIC AND THEY RAN SEVERAL TESTS OVER THE ENGINE BUT FOUND NO PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127706July 6, 2005
AIR BAGS
MY CHECK ENGINE LIGHT BEGAN COMING ON IN JUNE 2003 AND THEY REPLACED AN OXYGEN SENSOR. MY CAR WAS FINE UNTIL RECENTLY. I HAD AN OIL CHANGE IN APRIL AND THE LIGHT CAME ON AGAIN, BUT IT ONLY LASTED A FEW DAYS. TWO WEEKS I HAD AN OIL CHANGE AND RIGHT AFTER THE SERVICE THE CHECK ENGINE LIGHT CAME ON AGAIN. I CALLED THE DEALERSHIP AND COMPLAINED THAT THE LIGHT CAME AGAIN AFTER THEY SERVICED IT. THIS MAKES IT TWICE THAT I HAD MY CAR SERVICED AND THE LIGHT COMES ON. ALSO, I WAS NEVER INFORMED ABOUT THE RECALL IN JANUARY 2001 ABOUT THE BREAKS. I HAD BRAKE SERVICE DONE LAST YEAR AND I WAS TOLD I NEEDED BRAKE SERVICE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127962June 20, 2005
ENGINE AND ENGINE COOLING
1999 MAZDA PROTEGE DEVELOPED PROBLEMS WITH THE ENGINE. REPAIRS WERE MADE AND THE TOTAL CAME UP TO $804.64. *MR A NOISE WAS COMING FROM THE ENGINE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121901May 23, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
DT: CONTACT STATED THE AIR CONDITIONER WAS NOT WORKING WHEN PUT ON A HIGHER FAN SETTING. CONSUMER LOOKED BEHIND THE DASH AND CONNECTOR WAS STARTING TO MELT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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