Mazda CX-9 Service Bulletins
439 manufacturer communications on file.
- May 6, 2022•Document ID: 10213145Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- SA-031-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain that the tire sidewalls are distorted or "damaged".
Associated Products (10)Associated Documents - May 6, 2022•Document ID: 10213140Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SA-019-22a
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummaryMazda Connected Services Frequently Asked Questions (FAQs)
Associated Products (9)Associated Documents - May 6, 2022•Document ID: 10213139Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES:DOORS:LOCK; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EXTERIOR LIGHTING:HEADLIGHTS
- Mfr Comm. #:
- SA-017-22a
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop **Door Lock / Unlock **Lights ON / OFF *MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. **If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. **If the reception is good to strong, proceed to the Repair Procedure.
Associated Products (9)Associated Documents - May 5, 2022•Document ID: 10213144Service Bulletin/Repair InstructionsTRAILER HITCHES
- Mfr Comm. #:
- SA-030-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may store DTC B1495:87 (LIN communication error) and cannot be cleared after accessory Trailer Hitch is installed. This may be caused by liftgate foot sensor deactivation procedure not completed during trailer hitch installation.
Associated Products (2)Associated Documents - May 2, 2022•Document ID: 10213142Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-028-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummaryQi Wireless Charger Symptom Troubleshooting
Associated Products (7)Associated Documents - April 27, 2022•Document ID: 10210887Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SA-026-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryApple CarPlay / Android Auto Frequently Asked Questions (FAQs)
Associated Products (13)Associated Documents - April 8, 2022•Document ID: 10210933Service Bulletin/Repair InstructionsSEATS; EQUIPMENT
- Mfr Comm. #:
- 09-012-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryAt PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
Associated Products (13)Associated Documents - April 6, 2022•Document ID: 10210879Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-019-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryMazda Connected Services Frequently Asked Questions (FAQ).
Associated Products (9)Associated Documents - April 6, 2022•Document ID: 10210867Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-018-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryThe WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some vehicles have been produced with a combination of Type A timing chain with 2 yellow-colored links with a Type B crankshaft sprocket.
Associated Products (9)Associated Documents - April 5, 2022•Document ID: 10210902Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 02-003-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain that the steering wheel is off center more than 3ð even when driving straight on a flat road.
Associated Products (13)Associated Documents - April 4, 2022•Document ID: 10210865Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-017-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. *Remote function(s) inoperative. *Engine Start / Stop **Door Lock / Unlock **Lights ON / OFF *MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. *If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. *If the reception is good to strong, proceed to the Repair Procedure.
Associated Products (9)Associated Documents - April 4, 2022•Document ID: 10210847Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SA-016-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryThere are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
Associated Products (12)Associated Documents - April 4, 2022•Document ID: 10210844Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22a
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (8)Associated Documents - March 29, 2022•Document ID: 10209761Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SA-014-22
- Date Added:
- April 6, 2022
- Manufacturer:
- MAZDA
SummaryAccessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
Associated Products (13)Associated Documents - March 24, 2022•Document ID: 10209782Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 04-001/22
- Date Added:
- April 5, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. When first applying the brakes while moving forward at slow speeds. Cause: Due to deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Mass-Production Change: None 2016-2018 CX-9 (Squeak noise): During light braking. Cause: Occurs when the front brake pads have been worn to certain levels. As the pads wear, the chamfer goes away and the grease between the pad and the shim deteriorates. Mass-Production Change: As of Apr. 27, 2018, the chamfer shape of the brake pad was improved to increase durability.
Associated Products (4)Associated Documents - March 17, 2022•Document ID: 10209778Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 01-003/22
- Date Added:
- April 5, 2022
- Manufacturer:
- MAZDA
SummaryThe Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
Associated Products (13)Associated Documents - March 9, 2022•Document ID: 10209752Service Bulletin/Repair InstructionsPOWER TRAIN; WHEELS; EQUIPMENT:MECHANICAL
- Mfr Comm. #:
- SA-006-22a
- Date Added:
- April 6, 2022
- Manufacturer:
- MAZDA
SummaryThere have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
Associated Products (14)Associated Documents - March 3, 2022•Document ID: 10209814Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-009/22
- Date Added:
- April 5, 2022
- Manufacturer:
- MAZDA
SummarySome customer may experience the wireless charger does not start charging or stops charging immediately although the mobile device is in the chargeable area. This is caused by the logic for detecting foreign matter being too sensitive.
Associated Products (1)Associated Documents - March 3, 2022•Document ID: 10209784Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS; EQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- 07-001/22
- Date Added:
- April 5, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit an unusual noise in the front A/C unit when the recirculate switch is operated. This is caused by a damaged gear in the air intake actuator. Dust and sand adhered to the grease at the air intake link may disturb the movement of the air intake actuator, resulting in the damaged gear. To eliminate this concern, grease application to the air intake link mechanism to the link pin has been reduced.
Associated Products (1)Associated Documents - March 1, 2022•Document ID: 10209774Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 01-002/22
- Date Added:
- April 5, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a fuel odor at the left / rear area of the vehicle while the engine is idling that usually occurs when the fuel tank is warmed up in hot weather and/or after long distance driving. Depending on wind direction and/or parking environment, the odor may be more noticeable. The odor may be caused by evaporative gas from the gas outlet vent.
Associated Products (2)Associated Documents