Mazda CX-7 Complaints

1,134 consumer complaints on file.

#11180674February 17, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY HEADLIGHTS KEEP GOING OUT. I HAVE TO PUT IN NEW HEAD LIGHT BULBS EVERY FEW MONTHS. I HAVE CHANGED THE HEAD LIGHT BULB ON BOTH SIDES FOR AN ENTIRE YEAR. CURRENTLY MY RIGHT HEAD LIGHT IS OUT AGAIN. I PURCHASED ANOTHER BULB AND HAVE TO PAY FOR A MECHANIC TO FIX MY HEAD LIGHT THIS WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179841February 13, 2019
EXTERIOR LIGHTING
I AM VERY UNHAPPY WITH MY HEADLIGHTS ON MY MAZDA CX7 2010 OR SHOULD I SAY LACK OF HEADLIGHTS. I HAVE PUT 8 LIGHT BULBS IN THIS CAR AND THEY WERE THE EXPENSIVE ONES. THIS CAR IS A PIECE OF CRAP ALL THE WAY AROUND BUT THE HEADLIGHTS ARE REALLY BAD! ALSO THEY ARE SO CLOUDED OVER. I HAVE A HARD TIME DRIVING AT NIGHT AND NOW I JUST CAN'T BECAUSE I AM NOT GOING TO GET STOPPED AGAIN FOR HAVING A HEADLIGHT OUT! I ONLY DRIVE DURING THE DAY. I CAN'T BELIEVE THAT THEY DO NOT HAVE A RECALL FOR THIS PROBLEM, WHEN I SEE SO MANY COMPLAINTS ON THE SAME THING. THIS IS SUCH A STRESS ER FOR ME. I WISH THERE WAS SOMEONE OUT THERE THAT COULD HELP US IN THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176010February 10, 2019
POWER TRAIN
THE TRANSMISSION JUST ALL OF A SUDDEN WOULD NOT REVERSE THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170541January 17, 2019
AIR BAGS
TAKATA RECALL... RECEIVED NOTICE TO IMMEDIATELY TAKE CAR IN FOR RECALL. CALL TO MAKE APPOINTMENT TO HAVE RECALL FIX. ONLY TO BE TOLD, WE DIN'T HAVE THE PART AND IT MIGHT BE AWHILE BEFORE RECEIVE IT. WE'LL CALL YOU BACK WHEN WE GET THE PART, IN THE MEANTIME I'M DRIVING A UNSAFE VEHICLE !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170238January 15, 2019
EXTERIOR LIGHTING
HEADLIGHTS ARE EXTREMELY DIM. INSIDE HOUSING FOR HEADLIGHTS IS MELTED FROM OVERHEATING, MAKING HEADLIGHTS INEFFECTIVE. DRIVING AT NIGHT IS NOT SAFE AND DOWN RIGHT DANGEROUS. VERY COMMON PROBLEM FOR ALL YEARS OF THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166081January 9, 2019
ENGINE
TOOK CAR IN FOR AIR BAG RECALL (WHICH WAS FIXED). DEALER DID A FULL CIRCLE INSPECTION AND FOUND THE TIMING CHAIN NEEDED REPLACEMENT. WE RECEIVED A LETTER FROM MAZDA JANUARY, 2012 STATING THEY WERE EXTENDING THE WARRANTY TO 7 YRS FROM THE ORIGINAL WARRANTY DATE OR 70,000 MILES WHICHEVER COMES FIRST FOR REPAIRS TO THE TIMING CHAIN. THIS LETTER LEADS ME TO BELIEVE THEY KNEW THERE WERE ISSUES WITH THE TIMING CHAIN. OUR CAR HAS 39,100 MILES (OBVIOUSLY LOW FOR THE AGE OF THE CAR). WE WERE REQUIRED TO PAY FOR THE REPAIR OUT OF POCKET BECAUSE IT WAS OUTSIDE THE WARRANTY PERIOD. IT SEEMS VERY UNFAIR THAT OUR CAR WAS NOT COVERED FOR AN ISSUE MAZDA WAS CLEARLY AWARE OF IN 2012. WHILE IT WAS NOT AN ACTUAL RECALL, SOMETHING WAS WRONG WITH THE TIMING CHAIN AND ALL OWNERS SHOULD BE COMPENSATED FOR FAILURE OF THE CHAIN. I DO NOT KNOW EXACTLY WHAT CAN HAPPEN TO A CAR IF THE CHAIN BREAKS, BUT MY BEST GUESS IS IT WILL STOP RUNNING, WHICH IS A HUGE CONCERN REGARDING SAFETY OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163910December 29, 2018
ENGINE, SEAT BELTS
MAZDA IS AWARE THAT THE CX-7 IS A HORRIBLY MADE CAR WHICH CAN BE NOTED WITH THE EXTENSIVE LIST OF RECALLS WHICH THE COMPANY HAS PUT OUT SINCE ITS CREATION. ENGINE FAILURE BEING THE BIGGEST CONCERN TO THE SAFETY OF PEOPLE ON THE ROAD. ENGINE FAILURE AT 70MPH ON A BUSY HIGHWAY CAN RESULT IN DEATH. SOMETHING SHOULD BE DONE TO HAVE MAZDA COMPENSATE ALL OWNERS FOR DEFECTICE VEHICLES. MY ENGINE FAILED AND MAZDA WAS OF NO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162484December 19, 2018
SUSPENSION
MY CX-7 WAS REPAIRED UNDER THE BALL JOINT RECALL. THE BALL JOINT HAD FAILED PRIOR TO GETTING THE BALL JOINT REPLACED. AS A RESULT THERE WERE A LOT MORE REPAIRS THAT WERE REQUIRED. IT HAS BEEN A LITTLE OVER A YEAR SINCE THE BALL JOINTS WERE REPAIRED. REPAIR DATE WAS 1/25/2017. ACCORDING TO MORRIE'S CHIPPEWA VALLEY MAZDA IN LAKE HALLIE, WI, MY LEFT BALL JOINT IS ALREADY LOOSE. IT WAS MY UNDERSTANDING THAT THIS RECALL WAS TO ADDRESS THE BALL JOINTS FAILING PREMATURELY. IT SHOULD HAVE LASTED MORE THAN A YEAR. MAZDA SAYS THERE IS NO WARRANTY FOR THE RECALL REPLACEMENT. WHAT WAS THE POINT OF THE RECALL IF THEY CANNOT FIX THE ISSUE? SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161976December 17, 2018
WHEELS:LUGS/NUTS/BOLTS/STUDS, WHEELS
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. WHILE DRIVING AT UNKNOWN SPEEDS, AN ABNORMAL NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO CARDINALEWAY MAZDA MESA (6343 E TEST DR, MESA, AZ 85206, (480) 401-5212) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THERE WERE TWO LOOSE LUG NUTS ON THE FRONT DRIVER'S SIDE TIRE AND BOTH REAR TIRES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. *TT CONSUMER BOUGHT NEW TIRES.*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162010December 17, 2018
SUSPENSION
I RECEIVED A RECALL NOTICE FOR BALL JOINTS HOWEVER NO PARTS WERE AVAILABLE AT THE TIME TO CORRECT THE PROBLEM. WAITED OVER A YEAR AND THE BALL JOINT LET GO SO I WAS UNABLE TO DRIVE MY MAZDA. I TOOK IT TO THE REPAIR SHOP AND HAD IT FIXED. 3 MONTHS LATER I RECEIVED A NOTICE FROM MAZDA THAT THE PARTS WERE IN. I CALLED MAZDA 3 TIMES ASKING FOR A REIMBURSEMENT AS I HAD TO PAY OUT OF MY OWN POCKET FOR A RECALL THAT THEY WERE UNABLE TO FIX. I HAVE NOT RECEIVED ANY CALLS BACK. I WOULD LIKE TO BE COMPENSATED FOR MY OUT OF POCKET COSTS TO REPAIR THE BALL JOINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155294December 1, 2018
VISIBILITY/WIPER, EXTERIOR LIGHTING
HEADLIGHTS BLOW NUMEROUS TIMES IN A YEAR. WHEN 'OPERATIONAL''THE HEADLIGHTS ARE VERY DIM AT NIGHT. I RESEARCHED AND THIS SEEMS TO BE A REOCCURRING ISSUE ON MANY MAZDA VEHICLES. I HAVE TRIED TO REACH OUT TO MAZDA, WITH NO RESPONSE. THIS IS VERY DANGEROUS AND MY TURN SIGNALS ARE BRIGHTER THAN MY LIGHTS. EVERYONE ON THE FORUM SUGGESTS THE PROJECTOR LENSES THAT COME EQUIPPED ARE FAULTY. I SPENT $400 ON AFTERMARKET HEADLIGHTS (FULL HOUSING) TO TRY AND RECTIFY THIS PROBLEM OR MAKE IT BETTER TO BE ABLE TO SEE AT NIGHT, SINCE I HAVE HEARD NOTHING FROM MAZDA AND THEY SEEM NOT WILLING TO LOOK INSIDE THE ISSUE WITH MANY OF THEIR VEHICLES.THIS HAS BEEN A REPCCUING ISSUE SINCE PURCHASE IN 2012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155188November 30, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A WHIPLASH AND A CONCUSSION. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A COLLISION SHOP FOR REPAIRS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V717000 (AIR BAGS), WHICH WAS UNRELATED TO THE CRASH. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 94,470.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11154330November 27, 2018
EXTERIOR LIGHTING
THE HEADLIGHT LENSES ON BOTH SIDES ARE FADED AND DULL; VISIBILITY IS LIMITED THE TAIL LIGHT LENSES ON BOTH SIDES ARE FADED AND DULL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145229November 4, 2018
STRUCTURE:BODY
LIMITED VISIBILITY DURING NIGHT DRIVING DUE TO POOR HEADLIGHT PERFORMANCE. HEADLIGHT LENSES SEEM TO BE EXTREMELY FOGGY. ONLY HAPPENS WITH LOW-BEAMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143450October 27, 2018
ENGINE, UNKNOWN OR OTHER
THE EXHAUST FROM THIS CAR IS HORRIBLE. CAUSING BREATHING ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142315October 24, 2018
AIR BAGS
AIRBAG LIGHT STAYS ON AND ONLY GOES OFF WHEN CAR IS SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141746October 22, 2018
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AIR BAGS HAVE BEEN REPLACED AFTER RECALL IN JULY OF 2018 AND AIR BAG L8GHTS HACE COME BACK ON IN OCTOBER 2018. BOTH DRIVER AND PASSENGER LIGHTS COME ON WHILE DRIVING AND WHEN STATIONARY AFTER STARTING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141835October 22, 2018
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. WHEN THE LOW BEAM HEADLIGHTS WERE ACTIVATED, THEY DID NOT ILLUMINATE BRIGHTLY ENOUGH. THE VEHICLE WAS TAKEN TO G&G CAR AND TRUCK SUPERCENTERS (308 S 2ND AVE, DODGE CITY, KS 67801, (866) 692-7707), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139675October 11, 2018
STRUCTURE:BODY
AUTOMATIC DOOR LOCK SYSTEM LOCKED ALL DOORS AND WOULD NOT RELEASE. THERE IS NO MECHANICAL OVER RIDE AND THE DRIVE WAS TRAPPED IN THE CAR. AFTER ATTEMPTING RELEASE MULTIPLE TIMES THE LOCK RELEASED AND THE DRIVER COULD EXIT BY CLIMBING OVER THE CENTER CONSOLE AND EXITING THE PASSENGER DOOR. WHEN OUTSIDE THE CAR AND ATTEMPTING TO UNLOCK IT THE DOOR HANDLE FELL OFF. IF THIS HAD BEEN AN EMERGENCY OR A CAR FIRE THE DRIVER WOULD HAVE DIED. THIS ISN'T THE FIRST TIME THIS HAPPENED TO A MAZDA CX7 BECAUSE THERE IS A UTUBE PROCEDURE TO FIX THE PROBLEM. MAZDA NEEDS TO RECALL THESE VEHICLES AND FIX THE PROBLEM WITH A MECHANICAL OVER RIDE PROCEDURE. I DON'T KNOW IF THE CX5 AND CX9 HAVE THE SAME PROBLEM BUT MY GUESS IS YES. THE VEHICLE WAS STOPPED IN STORE PARKING LOT. THE VEHICLE HAD NOT BEEN IN AB ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132912October 2, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,125.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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