Mazda CX-7 Complaints

1,134 consumer complaints on file.

#10452321March 20, 2012
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING MY MAZDA CX-7 ON THE HIGHWAY AROUND 65 MPH WHEN MY CAR STARTING MAKING A LOUD NOISE FROM THE ENGINE AND HAD A SUDDEN LOSS IN POWER. SO I PULLED OVER IN THE NEXT TOWN AND STAYED IN A MOTEL FOR THE NIGHT. THE NEXT DAY I RENTED A TRAILER FROM UHAUL TO TOW THE CAR TO A MAZDA DEALER WHO STATED THAT MY ENGINE NEEDED TO BE OPENED TO PROPERLY DIAGNOSE THE ACTUAL PROBLEM. PER THE MAZDA TECHNICIAN THAT INSPECTED MY CAR, THE TIMING CHAIN (VVT) WAS MISSING A PIN AND CAUSED THE ENGINE TO BREAK. THEREFORE MY ENGINE NEEDED TO BE REPLACED. AT THE PRICE IT WAS TO REPLACE THE ENGINE, I OBTAINED A SECOND OPINION FROM A NON-MAZDA MECHANIC WHO STATED THAT MY ENGINE ALSO NEEDED TO BE REPLACED. I REPLACED MY ENGINE AT 72,127 MILES, FOR APPROXIMATELY $6K, WHICH IS SLIGHTLY OVER THE 70,000 MILE SERVICE NOTICE THAT MAZDA RECENTLY PUT OUT FOR REIMBURSEMENT FROM REPAIRS RELATED TO THE VVT TIMING CHAIN. AFTER I SUBMITTED MY CLAIM TO MAZDA NORTH AMERICAN OPERATIONS, MY CLAIM WAS DENIED BECAUSE I WAS SLIGHTLY OVER THE MILEAGE THAT THEY DETERMINED WAS APPROPRIATE. I WOULD HAVE EXPECTED MAZDA TO BE A LITTLE MORE UNDERSTANDING AS IT WAS THEIR DEALERSHIP WHO INITIALLY DIAGNOSED THE PROBLEM. AS SUCH, I HAVE CURRENTLY HIRED A LAWYER TO PURSUE REIMBURSEMENT OF MY ENGINE REPLACEMENT COST AS THIS PART HAS CAUSED SEVERAL OTHER INDIVIDUALS TO HAVE TO REPLACE THEIR ENTIRE ENGINES. MY LAWYER WOULD LIKE TO KNOW IF THERE ARE MORE CASES OF THE MAZDA CX-7 ENGINE BREAKING DUE TO TIMING CHAIN FAILURE THAT WAS ALSO NEAR OR ABOVE 70,000 MILES. PLEASE RESPOND/COMMENT TO THIS POST SO THAT WE MAY USE YOUR STORY/INFORMATION AS VERIFICATION THAT THE VVT TIMING CHAIN IS AN ISSUE ON THE MAZDA CX-7. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452407March 20, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
I OWN A 2007 MAZDA CX-7, WHICH I PURCHASED IN NOV. 2006, BRAND NEW. OVER THE PAST 2 YEARS, I HAVE HEARD A TAPPING NOISE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. TWICE IN THE PAST 9 MONTHS, THE VEHICLE LOST COMPLETE POWER. I ASKED MAZDA TO CHECK THE VEHICLE AND THEY STATED THAT IT WAS COMMON, NOTHING TO WORRY ABOUT. IN JANUARY OF 2012, I RECEIVED A SAFETY NOTICE FROM MAZDA IN REGARDS TO A POSSIBLE DEFECT PART, V.V.T. COMPONENT AND A LOOSE TIMING CHAIN. I TOOK MY VEHICLE TO THE MAZDA DEALERSHIP, WHO ADVISED ME THAT MY VEHICLE CONTAINED THIS DEFECTIVE PART, BUT STATED THAT THEY WERE NOT GOING TO REPAIR THE DEFECTIVE COMPONENT DUE TO THE LACK OF RECEIPTS FOR OIL CHANGES AND OTHER MAINTENANCE RECORDS. THE REASON FOR THE LACK OF RECEIPTS IS BECAUSE MY BROTHER-IN-LAW, WHO IS A MECHANIC, PERFORMED THE OIL CHANGES AND OTHER MAINTENANCE WORK TO THE VEHICLE. I ASKED MAZDA IF THE DEFECTIVE PART COULD BE HAZARDOUS AND THEY ADVISED ME IT WAS NOT HARZARDOUS OR DANGEROUS. APPROX. 3 WEEKS AGO, MY WIFE ORDERED THE NECESSARY PARTS AND PAID FOR THEM IN FULL. AFTER 3 WEEKS, I WAS ADVISED THAT THE PARTS OR NOT AVAILABLE. AFTER READING NUMEROUS WEBSITES AND COMPLAINTS FROM CX-7 OWNERS, THIS IS HAPPENING ACROSS THE COUNTRY. I FURTHER READ THAT IF THE V.V.T. COMPONENT FAILS WHILE THE VEHICLE IS BEING OPERATED, THE ENGINE WILL IMMEDIATELY CEASE, POSSIBLY CAUSING THE OPERATOR THE INABILITY TO SAFELY MANVEUR THE VEHICLE OFF THE ROADWAY. IN MY OPINION, THIS IS A DANGER TO THE OCCUPANTS OF THE MAZDA CX-7 AND OTHER MOTORISTS. I HAVE NOT HEARD OF ANY ACCIDENTS BEING REPORTED AS A RESULT OF THE DEFECTIVE PART, BUT I FEEL THAT MAZDA IS NOT TAKING THE NECESSARY MEASURES TO ENSURE THE SAFETY OF THE MOTORISTS. I FEEL THAT THE MATTER SHOULD BE TAKEN CARE OF BY MAZDA BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452308March 19, 2012
AIR BAGS
WHEN OUR MAZDA CX-7 2007 REACHED 45000 MILES, THE AIR BAG WITNESS LIGHT STARTED TURNING ON AND OFF RANDOMLY, IF I TURNED OFF THE VEHICLE AND STARTED IT AGAIN, IT SOMETIMES WENT OFF. I TOOK IT TO THE DEALER, THEY SAID THEY "CLEAN THE CONNECTIONS" AND IT WENT OFF FOR TWO WEEKS, NOW IT IS BACK ON. AT FIRST INTERMITTENTLY AND NOW, ALWAYS ON. I AM NOT SURE WHAT WILL HAPPEN IN THE EVENT OF AN ACCIDENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451874March 15, 2012
ENGINE AND ENGINE COOLING
VEHICLE HAS A DEFECTIVE VARIABLE VALVE TIMING ACTUATOR (AS PER THE MANUFACTURERS CAMPAIGN LETTER) THAT CAUSES A NOISE AT START UP AND A LOOSE TIMING CHAIN. THAT FIRST PHASE OF THE FAILURE HAS ALREADY OCCURRED. THE NEXT STAGE OF THE FAILURE WHICH HASN'T HAPPENED TO ME YET (BUT HAS BEEN DOCUMENTED BY OTHERS) IS THAT THE VVT ACTUATOR EVENTUALLY BECOMES DISLODGED FROM ITS PIN AND AS A RESULT, THE TIMING CHAIN BREAKS, CAUSING THE ENGINE TO SEIZE INSTANTLY, CAUSING AN EMERGENCY RESPONSE FROM THE DRIVER TO ATTEMPT TO GET OUT OF THE FLOW OF TRAFFIC, WITHOUT WARNING, WITHIN SECONDS OF THE FAILURE. THE VEHICLE IS DRIVEN ON THE NJ TURNPIKE, RT. 295, RT 195, ETC IN CENTRAL NJ AND WHEN THE FAILURE AS DESCRIBED ABOVE OCCURS WHEN TRAVELING AT HIGHWAY SPEEDS ON BUSY ROADWAYS, THERE IS A HIGH PROBABILITY OF AN ACCIDENT OCCURRING AT THE TIME OF THE FAILURE, OR AS THE CAR SITS DISABLED ON THE EDGE OF A ROADWAY AWAITING ROADSIDE ASSISTANCE. THE DANGER IS NOT ONLY FOR THE OCCUPANTS OF THE CX-7, BUT ALSO FOR THOSE DIRECTLY BEHIND THE VEHICLE AT THE POINT OF THE VVT FAILING AND/OR THE TIMING CHAIN BREAKING. I HAVE REQUESTED THAT THE VEHICLE BE REPAIRED FOR OVER 90 DAYS, HOWEVER MAZDA USA CONTINUES TO INFORM ME THAT THE PARTS ARE NOT AVAILABLE AND THAT THERE NO IDENTIFIED DATE OF WHEN THEY WILL BE IN STOCK. THAT MEANS THAT THEY ARE ALLOWING ME AND MY FAMILY TO DRIVE A VEHICLE EQUIPPED WITH A DEFECTIVE ORIGINAL EQUIPMENT PART, THAT WHEN IT FAILS, MAY CAUSE HARM TO ME, MY FAMILY AND OTHERS. THEY ARE NOT CONSIDERING THIS A MATTER OF SAFETY, AND INSTEAD ONLY A MATTER OF INCONVENIENCE IN THAT BECAUSE MY VEHICLE IS NOW OVER THEIR SELF DETERMINED 70,000K MILEAGE THRESHOLD, THEY ARE NOT OFFERING TO FIX THE CAR. INSTEAD, THEY ARE TELLING ME THAT I CAN PAY TO HAVE IT FIXED. THEY SHOULD BE WARNING THEIR CUSTOMERS OF THE DANGEROUS CONDITION BEING CREATED BY THEIR FAULTY COMPONENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450409March 5, 2012
ENGINE AND ENGINE COOLING
MAZDA SENT INFORMATION REGARDING AN EXTENDED WARRANTY FOR THE VVT ACTUATOR/TIMING CHAIN FOR 70,000 MILES OR 7 YEARS OF AGE. I TOOK MY VEHICLE IN FOR SERVICE, LITERALLY DAYS AFTER RECEIVING THIS MAILING, AND WAS INFORMED THAT I NEEDED THIS REPAIRED ON MY VEHICLE. MY CAR WAS AROUND 15,000 MILES OVER THE LIMIT BUT WITHIN THE 7 YEAR TIME FRAME. AFTER CALLING THE CUSTOMER SERVICE LINE, MAZDA INSISTED THERE WAS NOTHING THEY COULD DO SINCE I WAS OVER THE MILEAGE CAP. THIS IS OBVIOUSLY A DEFECT NO MATTER HOW MANY MILES ARE ON THE VEHICLE. TO REPAIR THE PROBLEM, I WILL HAVE TO PAY OVER $1,500. WHY DID IT TAKE SO LONG TO DO SOMETHING ABOUT THIS? A REPUTABLE COMPANY WOULD FIX THIS DEFECT ON ALL VEHICLES AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449971March 1, 2012
ENGINE AND ENGINE COOLING
I HAVE ONLY OWNED MY MAZDA CX-7 FOR 6 MONTHS BEFORE THE TURBO WENT ON MY CAR. THE ENGINE LOST POWER. THE MAZDA DEALER REPORTED SLUDGE BUILD UP AND AS A RESULT THE TURBO FAILED. NO ONE WILL COVER THE WORK AS I LACK APPROPRIATE MAINTENANCE RECORDS ON THE CAR (SINCE I'VE ONLY OWNED IT LONG ENOUGH TO MAKE 5 MAPYMENTS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449713February 29, 2012
ENGINE AND ENGINE COOLING
THE TURBO MADE A LOUD WHINING NOISE WHEN THE ACCELERATOR WAS PUSHED AND YOU COULD NOT ACCELERATE. ALOT OF WHITE SMOKE WAS FLOWING FROM THE EXHAUST. WE IMMEDIATELY PULLED OVER ON OUR WAY HOME FROM OUT OF TOWN AND CALLED AAA TO TOW THE CAR BACK TO THE SERVICE DEALER IN PARKERSBURG WV. THE VEHICLE ONLY HAS APPROX. 19,000 MILES ON IT WITH SERVICE RECORDS SHOWING PROPER OIL CHANGES. THE VEHICLE IS UNDER WARRANTY AND MAZDA SOUNDS LIKE THEY DON'T WANT TO COVER THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449537February 28, 2012
ENGINE AND ENGINE COOLING
ENGINE RATTLING DUE TO STRETCHED TIMING CHAIN NHTSA# 10039251. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449240February 24, 2012
ENGINE AND ENGINE COOLING
THE TIMING CHAIN IN THIS VEHICLE BROKE WHILE UNDER POWER. WE RECENTLY RECEIVED A VOLUNTARY WARRANTY EXTENSION NOTICE (MAZDA CALLS IT A SPECIAL SERVICE PROGRAM) THAT INDICATED THERE MAY BE A PROBLEM WITH THE ENGINE IN THE VEHICLE, SPECIFICALLY ELEMENTS RELATED TO THE TIMING CHAIN AND VARIABLE VALVE TIMING. OUR CAR ALWAYS RATTLED AT STARTUP FROM THE DAY WE BOUGHT IT, THAT WAS OUR NORMAL EXPERIENCE AND EXPECTATION FOR WHAT THE CAR WAS SUPPOSED TO SOUND LIKE. WE NEVER KNEW THIS WAS A PROBLEM UNTIL A COUPLE OF WEEKS AGO, AND COME TO FIND OUT, OUR CAR HAD PASSED THE EXTENDED COVERAGE PERIOD PROVIDED BY MAZDA ANYWAY. IT IS AND WILL BE OUR CONTENTION THAT THERE IS A SERIOUS DESIGN FLAW IN THE MOTOR OF THIS VEHICLE. WHILE OUR EXPERIENCE IS THAT THE CAR FAILED AT 83K MILES, MANY HAVE FAILED SOONER, AND OTHER MAZDA PRODUCTS USING THE SAME MOTOR ARE AFFECTED (L3T ENGINE, ALSO IN THE SPEED 6 AND THE SPEED 3) IT SHOULD BE NOTED THAT THE SERVICE INTERVAL FOR THE TIMING CHAIN HAD NOT BEEN REACHED. MAZDA PUBLISHED A TSB ON THIS PROBLEM IN 2009 OR THEREABOUTS, BUT NEVER CONTACTED IT'S CUSTOMERS DIRECTLY TO INDICATE THAT SERVICE MAY BE REQUIRED. IT IS TIME FOR THE NTSB TO GET A RECALL NOTICE ISSUED AND PUT THIS ISSUE TO BED ONCE AND FOR ALL, BEFORE SOMEONE GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448964February 22, 2012
POWER TRAIN, ENGINE AND ENGINE COOLING
OUR 2007 MAZDA CX7 SUDDENLY LOST POWER AND I WAS FORCED TO STOP THE VEHICLE IN THE CENTER MEDIAN OF THE HIGHWAY, AS I WAS UNABLE TO MOVE TO THE RIGHT DUE TO OTHER TRAFFIC. VEHICLE WAS TOWED BACK TO THE DEALERSHIP WHERE PROBLEM WAS DIAGNOSED AS A BROKEN PIN ON THE VARIABLE VALVE TIME ACTUATOR (VVT). THERE WAS NO PRIOR INDICATION OF A PROBLEM WITH THE VEHICLE (NO WARNING LIGHTS) PRIOR TO THE ENGINE STOPPING. DEALERSHIP HAS INDICATED THAT COMPLETE ENGINE REPLACEMENT IS RECOMMENDED BY MAZDA. CURRENTLY THE VEHICLE IS AWAITING ARRIVAL OF AN ADJUSTER FROM EXTENDED WARRANTY COMPANY TO SEE IF REPAIRS/REPLACEMENT WILL BE COVERED. ADDITIONAL ONLINE RESEARCH HAS INDICATED THAT THIS IS A WELL-DOCUMENT AND FREQUENTLY OCCURRING PROBLEM WITH THIS MAKE/MODEL OF VEHICLE, YET MANUFACTURER HAS NEGLECTED TO INITIATE A FULL RECALL. RATHER THEY ISSUED A "SERVICE BULLETIN" (#01-002/08) THAT ADDRESSES A VVT NOISE WHEN STARTING ENGINE. BULLETIN STATES "SOME VEHICLES MAY EXHIBIT A LOUD TICKING NOISE FROM THE VARIABLE VALVE TIMING. (VVT) THIS IS CAUSED BY THE LOCK PIN OF THE VARIABLE VALVE TIMING ACTUATOR NOT FULLY ENGAGING. HEAT TREATMENT HAS NOW BEEN ADDED AROUND THE HOLE OF THE VARIABLE VALVE TIMING ROTOR LOCK TO PREVENT THIS FROM HAPPENING." IT IS BELIEVED THAT HAD MY VEHICLE EXHIBITED ANY SYMPTOMS, I COULD HAVE HAD THE SERVICE BULLETIN REPAIRS MADE, AND THE ENGINE FAILURE DUE TO THE BROKEN PIN WOULD HAVE MOST LIKELY BEEN AVOIDED. THIS SHOULD HAVE BEEN A RECALL, AND NOT ADDRESSED BY A SERVICE BULLETIN. THERE IS STRONG EVIDENCE, AS DISCOVERED VIA THE INTERNET, THAT MULTIPLE CX7 VEHICLES HAVE HAD THIS EXACT SAME TYPE OF FAILURE WHERE THE VEHICLE HAS SUDDENLY STOPPED RUNNING WHILE BEING DRIVEN AT HIGHWAY SPEEDS. THIS CONSTITUTES AN EXTREME SAFETY HAZARD THAT COULD POSSIBLY RESULT IN SERIOUS PERSONAL INJURY OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448066February 15, 2012
ENGINE AND ENGINE COOLING
ON 2/11/2012 WHILE DRIVING DOWN THE HIGHWAY AT A SPEED OF 70 MILES PER HOUR MY MAZDA CX-7'S ENGINE LOST ALL POWER. LUCKILY WE WERE ABLE TO AVOID HAVING AN ACCIDENT AND MAKE IT TO THE SIDE OF THE ROAD. THE VEHICLE HAS BEEN DIAGNOSED WITH FAILURE OF THE TURBO SYSTEM AND TIMING CHAIN (A VERY SERIOUS AND RECURRING PROBLEM WITH THIS MODEL). MAZDA HAS EXTENDED THEIR WARRANTIES BUT IS DENYING CLAIM CITING OIL SLUDGE BUILDUP EVEN THOUGH THE VEHICLE HAS BEEN PROPERLY MAINTAINED PER THE OWNER'S MANUAL. MAZDA IS DENYING FAULT WITH THE ENGINE AND SADDLING ME WITH A BILL OF OVER THREE THOUSAND DOLLARS TO FIX IT. THE VEHICLE IS LESS THAN SIX YEARS OLD AND ONLY HAS APPROXIMATELY 56,000 MILES ON IT. MAZDA NEEDS TO ADDRESS THE PROBLEMS WITH THIS MODELS ENGINE AND THE FACT THAT IT COOKS THE ENGINE OIL LONG AFTER PARKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447838February 13, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN, ELECTRICAL SYSTEM
THIS MAZDA CX-7 IS AT A MAZDA DEALER'S SERVICE CENTER RIGHT NOW GETTING THE TIMING CHAIN REPLACED, VVT ISSUE CORRECTED, A NEW TURBO SYSTEM TO KEEP IT FROM DUMPING TONS OF BLUE SMOKE FROM THE EXHAUST, A/C SYSTEM FIXED, AND THERE IS AN INTERMITTENT ELECTRICAL ISSUE AS WELL. NOT HAPPY OBVIOUSLY, AS THESE ARE ALL KNOW ISSUES WITH THE VEHICLE. MAZDA HAS AGREED TO PAY FOR THE TIMING CHAIN, BUT THE REST COMES OUT OF MY POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447842February 13, 2012
ENGINE AND ENGINE COOLING
RECEIVED WARRANTY EXTENSION PROGRAM SSP87 LETTER TO HANDLE VARIABLE VALUE TIMING ACTUATOR FIX. EXTENDS WARRANTY TO 84 MONTHS OR 70000 MILES. MY CAR HAS 74,000 MILES AND HAS SYMPTOMS DESCRIBED IN SSP. WAS TOLD BY BOTH THE DEALER ( TURNERSVILLE MAZDA IN TURNERSVILLE NJ ) AND MAZDA NORTH AMERICA THAT NOTHING COULD BE DONE TO HELP ME. I OFFERED TO PAY PART OF THE REPAIR IF THEY WOULD WORK WITH ME, BOTH DEALER AND MAZDA NA HAD NO INTEREST. CARE DOES FUNCTION OK NOW BUT I WILL NOT DRIVE IT ANYMORE UNTIL I CAN GET IT FIXED. I WILL ALSO BE LOGGING A COMPLAINT WITH THE BETTER BUSINESS BUREAU AND CONTACTING THE STATE ATTORNEY GENERAL AND POSSIBLY A SMALL CLAIMS COURT CASE. THIS IS OBVIOUSLY A COMMON PROBLEM AND MAZDA NA SEEMS TO SHOW NO INTEREST IN STANDING BEHIND THEIR PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447675February 12, 2012
POWER TRAIN
WE BOUGHT THIS CAR ON FEBRUARY 19, 2011 WITH AROUND 26,000 MILES ON IT. ON JANUARY 30, 2012 (AROUND 36,000 MILES) THE ENGINE LIGHT CAME ON AND THE VEHICLE LOST ALL POWER. WE TOOK IT TO OUR MECHANIC TO HAVE IT DIAGNOSED AND IT CAME BACK THAT THE MASS AIR FLOW SENSOR WAS BAD. WE HAD THAT REPLACED, BUT IT MADE NO DIFFERENCE AT ALL. THE ENGINE LIGHT CAME BACK ON AND THAT MECHANIC TOLD US WE WOULD HAVE TO TAKE IT TO A MAZDA DEALER AND THAT IF IT WAS ANYTHING TO DO WITH THE POWERTRAIN, IT SHOULD STILL BE UNDER WARRANTY. WE WERE HAPPY TO HEAR THAT INDEED IT WAS STILL UNDER WARRANTY AND THAT MAZDA MOST LIKELY WOULD COVER ALL COSTS. A DAY LATER THE DEALERSHIP CALLED TO TELL US THAT MAZDA NEEDED TO SEE PROOF OF MAINTENANCE ON THE OIL CHANGES, AS THERE WAS A "SLUDGE BUILDUP." WE HAD THE OIL CHANGED AS REQUIRED, BUT WERE TOLD THAT MAZDA MAY NOT HONOR THE WARRANTY AFTER ALL...SEEMS IT DOESN'T MATTER IF YOU DID EVERYTHING RIGHT OR NOT, MAZDA SEEMS TO BE DENYING THIS IS A MAJOR PROBLEM. WE ARE STILL WAITING TO HEAR IF THIS WILL BE COVERED, AND HAVE BEEN DOING LOTS OF RESEARCH ON THIS ISSUE. WE WANTED TO GET A START ON THIS ISSUE IF IT ENDS UP BEING THE NIGHTMARE THAT OTHER OWNERS ARE DESCRIBING. THERE SEEMS TO BE A MAJOR ENGINEERING FLAW AND WE ARE AFRAID OF LOSING EVERYTHING DUE TO THE EXTREME REPAIR COSTS ASSOCIATED WITH THIS PROBLEM. NOT TO MENTION RECURRING ISSUES THAT SEEM TO ARISE AFTER THE REPAIRS ARE MADE! MAZDA NEEDS TO STOP THE DENIAL AND RESOLVE THIS ISSUE ASAP! HOPEFULLY YOU CAN PLEASE HELP SOME HARD WORKING PEOPLE WHO CANNOT AFFORD THESE COSTS! THANKS FOR YOUR TIME... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447474February 11, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
I HAVE A 2007 MAZDA CX7 THAT HAS A BROKEN VVT TIMING SYSTEM. THE CAR IS NOT DRIVABLE AND THE PART IS NOT AVAILABLE. THE CAR CURRENTLY HAS 74,000 MILES ON IT. THIS IS A KNOW ISSUE WITH MAZDA AND THEY ARE NOT TAKING RESPONSIBILITY. THIS IS DEVASTATING AS A CONSUMER TO NOT HAVE THE SUPPORT OF MAZDA ON A KNOWN DEFECT WITH THEIR VEHICLE. I AM REQUESTING THAT SOMETHING BE DONE SO THAT MAZDA TAKES RESPONSIBILITY FOR THIS DEFECT AND COMPENSATES MAZDA CX7 OWNERS FOR THESE EXPENSIVE REPAIRS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447378February 10, 2012
ENGINE AND ENGINE COOLING
VVT ACTUATOR BROKE WHILE WE WERE DRIVING THE VEHICLE. AFTER INSPECTING WE REALIZED THE BROKEN PART CAUSED EXTENSIVE DAMAGE TO THE MOTOR CAUSING A COMPLETE MOTOR REPLACEMENT NECESSARY. WE CONTACTED THE MAZDA DEALER IN OUR AREA WHO TOLD US MAZDA WAS AWARE OF THE PROBLEM WITH 2007 CX-7 AND ARE IGNORING THE PROBLEM, THEY TOLD US IT WASN'T WORTH FIXING. WE PURCHASED THIS VEHICLE A YEAR AGO AND STILL OWE A CONSIDERABLE AMOUNT OF MONEY, NOW WE CAN'T TRADE IT OFF AND ARE HAVING TO PAY PAYMENTS ON A DEFECTIVE VEHICLE. MAZDA RECENTLY VOLUNTARILY EXTENDED THE WARRANTY TO COVER THIS DEFECTIVE PART BUT PUT THE CUTOFF AT 70,000 MILES, THE THING DOESN'T BREAK UNTIL APPROXIMATELY 80,000 OR MORE. I CONTACTED MAZDA AND ASKED FOR HELP AND WAS TOLD TOO BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446186February 1, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT A CLUNKING NOISE EMITTED FROM THE ENGINE UPON STARTING THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO SHIFT PROPERLY WHILE DRIVING AT SPEEDS ABOVE 40 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THE TIMING BELT AND ADJUSTERS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446059January 31, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT THE REAR EXTERIOR LIGHT WOULD BURN A HOLE IN THE TAIL LIGHT COVER, MELTING THE PLASTIC. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THEY WOULD INSPECT THE VEHICLE AT A CHARGE BUT THE CONTACT DECLINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,800 AND THE CURRENT MILEAGE WAS 49,880. UPDATED 02/22/12 *BF UPDATED 03/01/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445674January 28, 2012
ENGINE AND ENGINE COOLING
THE ENGINE HAS TWO FAULTY PARTS. V.V.T. ACTUATOR AND TURBO. THEY ADMIT BAD DESIGN, BUT ONLY WARRANTY IT TO 70K. THEY ARE DOING EVERYTHING THEY CAN TO GET OUT OF THIS REPAIR WHEN THEY KNOW EXACTLY WHAT PART OF THEIR DESIGN IS FAILING. TOTAL ENGINE DAMAGE WHEN PARTS FAIL. THIS NEEDS ATTENTION AS CONSUMERS ARE BEING RIPPED OFF AND PUT IN DANGER. SAME ENGINE IN MAZDA 3 AND 6. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445702January 28, 2012
ENGINE AND ENGINE COOLING
THIS VEHICLE WAS ORIGINALLY PURCHASED USED BY ME DAUGHTER, SINCE THE FAILURE MY WIFE AND I BOUGHT IT, I REPLACED THE FAULTY TURBO CHARGER AND IT IS NOW BACK IN SERVICE. THOUGH MY WIFE HAS VERY LIMITED FAITH IN THE VEHICLE AT THIS TIME. THE ISSUE IS THAT WHEN THE VEHICLE WAS TAKEN TO MAZDA, THE DEALERSHIP MECHANICS/SERVICE MGR STATED THAT THE ENGINE NEEDED TO BE REPLACED AT A COST OF OVER $8000.00. BEING A MECHANIC MYSELF I KNEW THAT THE ENGINE RAN EXCEPTIONALLY WELL BUT THAT THE TURBO HAD A BURNED UP CARTRIDGE AND NEEDED TO BE REPLACED. IN DOING THE WORK I REALIZED THAT THE DESIGN OF THE ROUTING OF OIL TUBING CREATED THE FAILURE OF THE TURBO. ALSO, THE FACT THAT MAZDA DOES NOT INDICATE THAT THEIR (ANY) TURBO CHARGED GASOLINE ENGINE NEEDS TO BE IDLED TO COOL THE TURBO ASSEMBLY AFTER DRIVING BEFORE SHUTTING OFF THE ENGINE. AS IS COMMON PRACTICE WITH DIESEL ENGINES AND RACING ENGINES THAT ARE TURBO CHARGED. NOR DID THEY ENGINEER AND INSTALL A TIMER DEVICE WHICH WOULD DO THIS FOR THE CONSUMER SO THAT THIS FAILURE WOULD BE AVOIDED. I HAVE READ OF MANY OF THESE FAILURES IN THE US ON FORUMS AND MAZDA HAS FORCED MOST TO PAY FOR NEW ENGINES WHEN THEY WERE NOT NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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