Mazda CX-7 Complaints

1,134 consumer complaints on file.

#10519320June 11, 2013
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
COMPRESSOR KIT WAS ALREADY HAVING ISSUES WHEN DRIVING AND WHEN STOPPED TO FUEL UP, THE CAR WOULD NOT START AS THE PULLEY ON THE COMPRESSOR KIT WAS CATCHING AND NOT TURNING CORRECTLY TO START THE IGNITION. THE CAR IS ONLY A 2007 AND ONLY HAD 60,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519287June 10, 2013
UNKNOWN OR OTHER
ON 9/4/2011 THE AIR CONDITIONING UNIT FROZE UP MELTING SEVERAL BELTS UNDERNEATH THE VEHICLE. SMOKE POURED THROUGH THE VENTS ENTERING THE VEHICLE. VEHICLE WAS TOWED TO AN AUTHORIZED MAZDA DEALERSHIP IN OLYMPIA ON 9/4/2011 . ON 4/10/2013, THE CHECK ENGINE LIGHT CAME ON, TOOK THE VEHICLE TO THE MECHANIC WHERE THEY REPLACED THE EDR VALVE. ON JUNE 1, 2013 THE MOTOR MOUNT BROKE WHILE TRAVELING 55-MILES PER HOUR. THE WEIGHT OF THE ENGINE PRECEDED TO REST ONTO THE CV AXEL BREAKING IT. I WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515394June 6, 2013
STRUCTURE:BODY, SEATS
NEW HEADRESTS SINCE 2010 ARE TERRIBLE. MY NECK CONSTANTLY HURTS BECAUSE I LIKE TO SIT AGAINST THE BACK OF MY SEAT, AND MY HEAD IS PUSHED FORWARD AT AN ANGLE NO MATTER HOW I TRY TO ADJUST THE HEADRESTS IN MY CX7. THESE "SAFETY" REGULATIONS ARE CAUSING ME PAIN AND PERMANENT NECK ISSUES. THESE SAFETY REGULATIONS NEED TO BE REVISED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10515280June 5, 2013
SERVICE BRAKES, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
FROM THE DAY I PURCHASED MY CX7 THE BRAKES WERE NOT WORKING PROPERLY AND THE AIR CONDITIONER MADE LOUD BANGING NOISES AND DOES NOT GET COLD. WHEN I WAS AT MY WITS END AND TOOK CX7 TO DEALER AT 9,600 MILES MAZDA SAID I HAD A BAD MASTER CYLINDER AND REPLACED IT. WHEN THE MASTER CYLINDER WAS REPLACED MY CHECK ENGINE LIGHT CAME ON. MAZDA ORDERED ANOTHER MASTER CYLINDER AND A BRAKE BOOSTER. WHEN THESE WERE REPLACED MY CHECK ENGINE LIGHT CAME ON AGAIN. MAZDA SAID MY ENGINE WAS RUNNING ON A LEAN MIXTURE AND CORRECTED THIS. THE CHECK ENGINE LIGHT IS OFF CX7 RUNS VERY ROUGHLY. ONLY USE PREMIUM GASOLINE AND SYNTHETIC MOTOR OIL. MAZDA FIELD REPRESENTATIVE ADVISED ME AND DEALER THAT LOUD NOISE FROM AIR CONDITIONER IS NORMAL AND TYPICAL OF ALL SIMILAR MAZDA VEHICLES. I HAVE THIS DOCUMENTATION REGARDING A/C IN WRITING FROM MAZDA. AIR CONDITIONER BARLEY GETS CAR COOL, IS INEFFECTIVE WHEN TEMPERATURE IS NINETY DEGREES. MY BRAKES ARE SLIGHTLY BETTER, BUT STILL LOW AND SOFT. CX7 RUNS EXTREMELY ROUGH AND IS GETTING VERY POOR GAS MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514814June 3, 2013
ENGINE, UNKNOWN OR OTHER, ELECTRONIC STABILITY CONTROL (ESC)
AS I WAS DRIVING, THE TIMING CHAIN BROKE AND IMPLODED INTO THE ENGINE, DAMAGING THE ENGINE WHICH NOW NEEDS REPLACEMENT. THIS APPEARS TO BE A COMMON OCCURRENCE WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514173May 29, 2013
ENGINE
WHILE DRIVING ON THE HIGHWAY I HEARD A TICKING NOISE AFTER A FEW SECONDS LATER THE CAR LOST POWER AND SMOKE CAME OUT OF THE EXHAUST. WHEN I PULLED OVER I TOOK THE COVER OFF FROM THE ENGINE AND NOTICED THAT THERE WAS OIL COMING OUT FROM WHERE THE TOP OF THE OIL GOES.THE OIL PRESSURE ON THE BLOCK WAS COMPROMISED DUE TO FAILURE OF THE TURBO. WHEN TAKEN TO THE ROGER BEASLEY MAZDA DEALERSHIP AND THE CAR WAS CRANKED THE DIP STICK SHOT OUT FROM THE ENGINE. THE DEALERSHIP INDICATED THAT THERE WAS CARBON BUILD UP BUT COULD NOT EXPLAIN WHY. THE CAR WAS TOWED TO ANOTHER ACS CERTIFIED MECHANIC AND CONFIRMED THAT THE ENGINE FAILURE WAS DUE TO THE FAILURE OF THE TURBO. BEFORE TAKING THE TRIP ON 4-18-2013 I TOOK MY CAR THE MAZDA OF MESQUITE DEALERSHIP BECAUSE I HEARD A TICKING NOISE AND THE TECHNICIAN INDICATED THAT THE NOISE WAS NORMAL. ALSO THE TECHNICIAN PERFORMED MSP 36 REFLASHED PCM WITH UPDATED SOFTWARE AND CLEARED ALL FAULT CODES SINCE THERE WAS A RECALL. THREE WEEKS LATER THE ENGINE GOES OUT. THE MANUFACTURE WARRANTY EXPIRED, BUT HAVE A IN SERVICE WARRANTY. THE IN SERVICE WARRANTY AGENCY DENIED THE CLAIM INDICATING THAT IT WAS NOT NORMAL WEAR AND TEAR OF THE ENGINE FAILURE. I CONTACTED THE DEALERSHIP AND ALSO EMAILED THE MANUFACTURE TO EXPRESS MY CONCERN AND BOTH AGENCIES DIRECTED ME BACK TO THE IN SERVICE WARRANTY. BOTH THE DEALERSHIP AND IN SERVICE WARRANTY ARE NOT WILLING TO ASSIST IN THE COST BEING THAT THE CX7 MODEL IS A LEMON IN MY OPINION. THERE HAVE BEEN MANY CLAIMS AGAINST THIS MODEL BY OTHER CONSUMERS IN WHICH WAS CONFIRMED BY THE EMPLOYEES AT THE GEORGETOWN ROGER BEASLEY MAZDA DEALERSHIP. THE EMPLOYEES INDICATED THAT THE CX7 MODEL HAS A LOT OF PROBLEMS THAT IS WHY THE CX5 REPLACED THE CX7 MODEL. SINCE THE CLAIM WAS DENIED I HAVE SPENT OVER 1000 WHICH DOES NOT INCLUDE ANY REPAIRS, ON A SIDE NOTE I WAS 300 MILES AWAY FROM HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513716May 28, 2013
ENGINE
MY CHECK ENGINE LIGHT CAME ON AS I WAS DRIVING AT 40 MILES PER HOUR. I DID NOT NOTICE A DIFFERENCE IN THE WAY THE CAR WAS HANDLING, HOWEVER I TOOK MY CAR INTO MY LOCAL MAZDA DEALER TO HAVE IT CHECKED. THEY INFORMED ME THE CARS TIMING BELT NEEDED TO BE REPLACED AND THERE WAS SLUDGE ON THE ENGINE. IRONICALLY I HAD JUST HAD MY OIL CHANGED AND MY ENGINE CLEANED OF SLUDGE LESS THAN 2 WEEKS PRIOR. WE SUBMITTED THE CLAIM THROUGH MY EXTENDED WARRANTY AND AFTER A WEEK GOT IT APPROVED. THE MORNING I WAS SLATED TO PICK UP THE CAR I WAS TOLD BY THE DEALER THAT THERE WAS STILL AN ISSUE THAT THEY NEEDED THE CAR LATER. A FEW DAYS LATER THEY TOLD ME I NEEDED MY ENGINE REPLACED. THE EXTENDED WARRANTY DENIED THE ORIGINAL CLAIM NOW AND THE CLAIM FOR A NEW ENGINE DUE TO POOR UPKEEP, THOUGH I HAVE MY RECORDS OF MAINTENANCE. I HAVE ONLY HAD THE CAR FOR 1 AND 1/2 YEARS. THIS IS RIDICULOUS. I AM NOW IN THE PROCESS OF TAKING THE CAR TO ANOTHER MECHANIC, BEAR IN MIND I HAVE BEEN WITHOUT TRANSPORTATION FOR ABOUT A MONTH AND AM PREGNANT. AFTER RESEARCHING THIS ISSUE I HAVE DISCOVERED TONS OF ISSUES WITH THE 2007 CX7 WHICH CAN RESULT IN SEVERE SAFETY ISSUES, ENGINES LOSING POWER ETC. MAZDA IS NOT OWNING UP TO ANY OF IT. NO ENGINE SHOULD DIE AT 76,000 MILES. THIS IS DESERVING OF A RECALL, MAZDA NEEDS TO OWN THEIR MISTAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513120May 22, 2013
ELECTRICAL SYSTEM, ENGINE
A/C COMPRESSOR LOCKED UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513140May 22, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 MAZDA CX7. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING WHILE ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512763May 20, 2013
ENGINE
FIRST THE TURBO WENT OUT AND NOW THE ENGINE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512831May 20, 2013
ENGINE
2007 MAZDA CX-7: TIMING CHAIN AND VVT HUB STARTED TO FAIL PREMATURELY, LEADING THE CAR TO NOT BE DRIVEN AND POSSIBLE ENGINE FAILURE AT SPEED. MAZDA IS AWARE OF THIS DESIGN FLAW AND POSSIBLE HAZARDOUS SITUATION, BUT IS RELUCTANT TO REPAIR AT THEIR COST. ENGINE MOUNT #3 HAS ALSO BROKEN CREATING UNSAFE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512198May 15, 2013
SERVICE BRAKES
FROM THE TIME I PURCHASED MY MAZDA CX7 IN AUGUST 2011 I FELT THE BRAKES DID NOT APPLY PROPERLY. THERE WAS AN INCIDENT IN 2011 WHEN I APPLIED THE BRAKES AND THE CX7 DID NOT STOP I HAD TO BRING THE CX7 TO A STOP BY TURNING OFF THE ENGINE. WHEN TO DEALER AND TOLD NO PROBLEM FOUND. I WAS SICK AND DID NOT DRIVE CX7 REGULARLY AGAIN UNTIL APRIL 2013. CX 7 STILL HAD BRAKE PROBLEMS AND THIS TIME TOLD MASTER CYLINDER WAS BAD AND IT WAS REPLACED. AFTER LEAVING DEALER THE CHECK ENGINE LIGHT CAME ON AND WAS TOLD CX7 WAS RUNNING ON A LEAN MIXTURE AND THIS WAS CORRECTED. CHECK ENGINE LIGHT CAME ON AGAIN AND NOW TOLD BRAKE BOOSTER WAS BAD. BRAKE BOOSTER ORDERED AND TO BE INSTALLED IN A DAY OR TWO. AS ALSO EXPERIENCING A PROBLEM WITH AIR CONDITIONING. WHEN UNIT FIRST TURNED ON THERE IS A VERY LOUD BANGING NOISE. SYSTEM ONLY COOLS WHEN TRAVELING OVER 50-MPH. SYSTEM DOES NOT COOL WHEN IN TRAFFIC. A/C DOES NOTHING WHEN TEMPERATURE OVER NINETY DEGREES. I BELIEVE A/C IS AFFECTING PERFORMANCE OF TURBO ON MY CX7. MAZDA FIELD ENGINEER SAID THAT THE MORNING BANGING NOISE I AM GETTING IS TYPICAL OF ALL SIMILAR VEHICLES. THIS VEHICLE IS SERVICED EVERY 3,000 MILES AT WHICH TIME NEW SYNTHETIC MOTOR OIL AND FILTER ARE INSTALLED. THE PRIVATE MECHANIC THAT I USE ADVISES ME THAT HE BELIEVES A/C TO BE FAULTY AND TURBO NOT TO BE PERFORMING CORRECTLY. MY MECHANIC SAID BRAKE MASTER CYLINDER WAS DEFECTIVE FROM THE BEGINNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512025May 14, 2013
ENGINE
65MPH CAR DROPPED OUT OF 6TH AND POWERED DOWN. TURBO KILLED THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510046April 30, 2013
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM
ENGINE BEGAN TO VIBRATE, SCRAPING SOUND, A/C STOPPED WORKING. I HAD CAR TOWED TO MAZDA DEALERSHIP WHERE THEY REPLACED THE A/C COMPRESSOR, TIMING CHAIN AND ACTUATOR. TOTAL COST $2306.57. DEALERSHIP STATED THEY BROUGHT PCM UP TO DATE. EGR VALVE INDICATOR FAULT NOW ACTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509797April 27, 2013
ENGINE AND ENGINE COOLING
THE AIR CONDITIONING UNIT ON MY 2008 MAZDA CX-7 CRACKED, CAUSING THE PULLEY ASSEMBLY TO FREEZE UP. AS A RESULT, THE PULLEY NO LONGER TURNED ON THE SERPENTINE BELT AND MADE A LOUD NOISE, AND THE AIR CONDITIONER FAILED TO WORK. THE CAR WAS IMMEDIATELY BROUGHT TO THE NEAREST MAZDA DEALER WHO DIAGNOSED THE PROBLEM AND ADVISED ME NOT TO DRIVE THE CAR, OUT OF CONCERN THAT DAMAGE TO THE BELT MIGHT OCCUR. IN REVIEWING MY FILES LATER, I FOUND AN AUGUST 2010 NOTICE FROM MAZDA ADVISING ME THAT THE MODEL YEAR OF MY CAR MIGHT HAVE THIS PROBLEM, AND THAT THE WARRANTY COVERAGE WOULD BE EXTENDED TO 5 YEARS OR 60,000 MILES. IT FURTHER STATED THAT NO ACTION SHOULD BE TAKEN UNLESS I WAS EXPERIENCING AN ISSUE WITH THIS COMPONENT OF MY CAR, WHICH I WASN'T AT THAT TIME. UNFORTUNATELY, MY PROBLEM DID NOT EMERGE UNTIL NOW, AND IS NOT COVERED BY THIS WARRANTY EXTENSION SINCE I NOW HAVE 75000 MILES ON MY CAR. HOWEVER, AIR CONDITIONER UNITS NORMALLY DO NOT FAIL ON CARS OF THIS AGE AND THE NOTICE FROM MAZDA MAKES IT CLEAR THAT THEY ARE AWARE OF THIS PROBLEM. I FEEL THAT MAZDA SHOULD DO THE RIGHT THING AND COVER THE COST OF REPLACING THE AIR CONDITIONING UNIT IN MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508309April 15, 2013
STEERING, ENGINE AND ENGINE COOLING
WHILE I WAS DRIVING IN TOWN HWY THE A/C SYSTEM QUICK WORKING , SMOKING COMING FROM THE HOOD AND I TOTALLY LOST THE POWER STEERING ON THE CAR.. FINALLY AFTER PULLING OVER ON A SAFE PLACE ON THE SIDE OF THE HWY I REALIZED THE A/C COMPRESSOR LOCKED AND THE CLUTCH FELL OFF AND THE SERPENTINE BELT FOR THE STEERING WAS BROKEN AS WELL.. WHAT A MESS AND DANGEROUS SITUATION.. NOW DE DEALER SAYS MY CAR A/C COMPRESSOR REPAIR ISN'T COVERED UNDER THE WARRANTY WITH ONLY 39000 MILES ON IT.. THIS IS RIDICULOUS AND DANGEROUS FOR ALL THE MAZDA CX-7 OWNERS .. PLEASE TAKE AN ACTION AND RECALL THE A/C SYSTEM ON THOSE CAR BEFORE SOMEONE GET HURT OR DIE BUY.. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10505790April 10, 2013
ENGINE
I WAS ACCELERATING TO MERGE INTO EXPRESSWAY TRAFFIC WHEN I HEARD A LOUD WHINE/SQUEAL FROM UNDER THE HOOD AND THE CAR LOST A SIGNIFICANT AMOUNT OF POWER. THE NOISE WAS SO UNEXPECTED AND UNRECOGNIZABLE THAT THE SHOCK I EXPERIENCED WHEN I HEARD IT CAUSED ME TO TENSE UP AND VEER OFF TO THE RIGHT. FORTUNATELY AS I WAS ON A RAMP THERE WERE NO VEHICLES TO THE RIGHT OF ME TO HIT. I WAS ABLE TO GET UP TO HIGHWAY SPEED BY GRADUALLY ACCELERATING ON THE SHOULDER BEFORE MERGING AND THEN EXITED AT THE NEXT EXIT. THE VEHICLE IS NOW AT A MAZDA DEALERSHIP AND I'VE BEEN TOLD IT WAS A TURBO CHARGER FAILURE. MY RESEARCH INTO THIS ISSUE ON THIS MAKE, MODEL AND YEAR, HAS PROVEN THAT THIS IS A KNOWN ISSUE FOR MAZDA AND THEY HAVE EXTENDED THEIR STANDARD WARRANTY COVERAGE TO OWNERS FOR ADDITIONAL MONTHS AND/OR MILES. THERE HAS NOT BEEN A RECALL HOWEVER AND I THINK THAT CONSIDERING THE NUMBER OF THESE INCIDENTS THAT HAVE OCCURRED, ONE WOULD BE WARRANTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504481March 25, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THE VARIABLE VALVE TIMING (VVT) BURNED OUT AND CAUSED SMOKE TO EMIT FROM THE EXHAUST PIPES. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE VVT VALVE TIMING CHAIN WAS DEFECTIVE AND REPLACED THE VVT VALVE TIMING CHAIN. THE CONTACT STATED THAT THE VVT VALVE TIMING CHAIN WAS REPLACED FOUR TIMES PRIOR TO THE RECENT FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504235March 23, 2013
ELECTRONIC STABILITY CONTROL (ESC), STEERING, POWER TRAIN, ENGINE AND ENGINE COOLING
STARTED SMELLING STRONG BURNING RUBBER ODOR EMANATING THROUGH VENTS OF CAR WHILE IN OPERATION, EXITED HIGHWAY UPON SEEING WHITE SMOKE FUMING FROM UNDER HOOD. LOSS CONTROL OF STEERING AND VEHICLE SHUT OFF AND WOULD NOT CRANK AGAIN. MECHANIC DETERMINED AC COMPRESSOR HAS SEIZED AND SERPENTINE BELT WAS SNAPPED DUE TO FRICTION FROM PULLEYS. IF I HAD STAYED ON FREEWAY INSTEAD OF EXITING, WITH THE LOST OF STEERING I SURELY WOULD HAVE POSED A DANGER TO MYSELF AS WELL AS OTHERS ON THE ROAD. THIS COMPLAINT IS ONE OF NUMEROUS THOUSANDS THAT HAVE BEEN FILED ON BEHALF OF MAZDA AND ITS CX-7 MODEL. THERE SHOULD BE A RECALL ISSUED FOR THE AC COMPRESSOR BEFORE IT CAUSES SERIOUS INJURY AND/OR FATALITY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10504058March 22, 2013
POWER TRAIN
SO THIS IS MY COMPLAINT AND STORY SO WE WENT TO FLORIDA LIKE A WEEK AND CAME BACK TO TEXAS. WHEN WE GOT BACK HOME I STARTED TO HEAR AN NOISE ON THE ENGINE. I TOOK THE CAR TO THE MECHANIC AND HE SAID THAT WASN'T NORMAL IT SOUNDED LIKE A DIESEL TRUCK. SO THE NEXT DAY I HAD TO GO TO WORK AND I WAS COMING BACK HOME THE ENGINE LIGHT STARTED TO FLASH CONTINUOUSLY AND CAR STARTED TO SHAKE SO I DROVE IT TO A AUTO PARTS STORE, SO THEY CAN CHECK THE CODE AND THEY SAID IT WAS A PISTON 3 MISFIRE. I TOOK IT TO MECHANIC AGAIN AND HE SAID THE SPARK PLUG HAD OIL AND HE SAID THAT WAS NOT A GOOD SIGN HE SAID IT MIGHT BE THE ENGINE OR A BENT VALVE. FIRST OF ALL THIS IS OUR ONLY CAR AND DON'T HAVE MONEY TO FIX IT. A USE ENGINE COST 3,000 AND UP AND IF ITS THE HEAD IT COST LIKE 1900 AND I'VE BEEN READING A LOT OF BAD REVIEWS OF THIS CAR I REALLY NEED HELP I CAN'T AFFORD TO FIX MY CAR WE ARE A FAMILY OF 5. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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