Mazda CX-7 Complaints

1,134 consumer complaints on file.

#10947657January 25, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. IN ADDITION, WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL STARTED TO VIBRATE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947372January 24, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A RATTLING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT ALSO NOTICED THE DRIVER AND PASSENGER SIDE TIRES NUTS DETACHED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V035600 (AIR BAGS) AND 16V593000 (SUSPENSION) HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,422. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947005January 23, 2017
SUSPENSION, AIR BAGS
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING 55 MPH, THE VEHICLE VEERED TO THE RIGHT AND LEFT WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947128January 23, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946696January 20, 2017
WHEELS, AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE DRIVER SIDE WHEELS PUSHED TOWARDS THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V593000 (SUSPENSION) AND 16V356000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946752January 20, 2017
AIR BAGS
TAKATA RECALL - THEY STILL DON'T HAVE PART AVAILABLE TO REPAIR MY CAR. THIS RECALL HAS BEEN OUT SINCE MAY 25 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946373January 19, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V593000 (SUSPENSION) AND 16V356000 (AIR BAGS). THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945910January 18, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946133January 18, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V593000 (SUSPENSION), AND 16V356000 (AIR BAGS) HOWEVER THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/17/17*LJ UPDATED 08/29/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945308January 14, 2017
EXTERIOR LIGHTING
LOW BEAM AND HIGH BEAM HEADLIGHTS BURN OUT MULTIPLE TIMES EACH YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945189January 13, 2017
STEERING
RECALL DATE OF AUGUST 10, 2016.I RECEIVED NOTICE FROM MAZDA NORTH AMERICAN OPERATIONS THAT MY CAR IS SUBJECT OF THIS FRONT LOWER CONTROL ARMS. TO DATE JANUARY 11, 2017 I HAVE NOT RECEIVED ANOTHER NOTIFICATION FROM MAZDA INFORMING ME THAT REPLACEMENT PARTS ARE AVAILABLE. I BELIEVE THIS TIME PERIOD OF 158 DAYS IS BEYOND A REASONABLE AMOUNT OF TIME TO HAVE MADE THE NOTICE FOR BRINGING IN THE VEHICLE FOR REPAIR. I EXPECT THAT I WILL BE CONTACTED TO SET AN APPOINTMENT FOR THAT REPAIR WITHIN THE NEXT 30 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944040January 10, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN CONFIRMS REMEDY NOT YET AVAILABLE. UPDATED 05/30/17*LJ UPDATED 6/23/17 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944087January 10, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG AND THE SUSPENSION WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION) BUT STATED THAT THE PART NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943819January 9, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS:16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION) BUT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940425January 8, 2017
SUSPENSION
FRONT SUSPENSION LOWER ARM BALL JOINT FITTING SALTWATER INTRUDING INTO BALL JOINT CAUSING CORRISION RESULT IN GENERATING LOOSENESS OF BALL JOINT RESULTING IN BALL JOINT AND LOWER CONTROL ARM TO SEPARATE CAUSING LOSS OF STEERING CONTROL AND INCRESE RISK OF A CRASH. RECALL ISSUED IN AUGUST AND YET NO FIX AVAILABLE YET. WHY SO LONG TO REPAIR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939862January 5, 2017
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ON THIS VEHICLE ARE EXTREMELY POOR AND THEY ARE SO DULL THAT IT IS DIFFICULT TO DRIVE AT NIGHT. WHEN I COMPARE THE LOW BEAM HALOGEN PROJECTORS ON OTHER MAKES OF VEHICLES THAT I HAVE DRIVEN, THEY CONSISTENTLY PERFORM FAR BETTER THAN THOSE ON THE MAZDA. I FELT THAT THE LIGHTS WERE SUBPAR FROM THE TIME I BOUGHT THE VEHICLE FROM NEW, BUT THEY HAVE GOTTEN WORSE OVER TIME. SPECIFICALLY THE ILLUMINATION OF THE ROAD SURFACE, THE FOCUS AND THE DISTANCE OF THE LIGHT ALL APPEAR TO BE VERY POOR. IT IS JUST DIFFICULT TO SEE AT NIGHT. I SUSPECT THAT THE PROBLEM IS IN THE DESIGN AND CONSTRUCTION OF THE LIGHTS BECAUSE AS I MENTIONED, I NOTICED THIS PROBLEM WHEN THE CAR WAS NEW. SO THIS IS NOT A PROBLEM OF OLD LIGHTS ON AN OLD CAR. I EVEN MENTIONED IT TO THE DEALERSHIP DURING A SERVICE AND THEY CHECKED THE AIM OF THE LIGHTS AND SAID THAT THEY WERE WORKING PERFECTLY. HAVING SEEN OTHER COMPLAINTS FROM OTHER OWNERS AND DRIVERS OF THIS VEHICLE, I AM NOW CONVINCED THAT THIS IS A PROBLEM THAT MAZDA SHOULD TAKE RESPONSIBILITY FOR. HEADLIGHTS ARE THERE TO ENABLE DRIVERS TO SEE AND BE SEEN UNDER MOST ROAD CONDITIONS. THE 2010 MAZDA CX-7 HEADLIGHTS SIMPLY FAIL TO ACHIEVE THIS. THIS IS CLEARLY A CASE OF FORM OVER FUNCTION, BUT IN THIS CASE IT HAD LED TO A SERIOUS SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939874January 5, 2017
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939557January 4, 2017
AIR BAGS
TAKATA RECALL- I'M IN ZONE B OF THE RECALL (WAS FIRST NOTIFIED IN JULY 2016). MY 2007 CAR IS NOW IN THE 10-15 YEAR WINDOW WHERE DEGRADATION IS PROJECTED TO OCCUR, SO I AM HESITANT TO DRIVE IT ANY LONGER SINCE I FREQUENT TRANSPORT MULTIPLE PASSENGERS. HOW DO I KNOW HOW MUCH LONGER THIS WILL TAKE? I HAVE TRIED TO CALL MAZDA'S HOTLINE, BUT THE WAIT TIME IS ALWAYS 45+ MINUTES. THERE HAVE BEEN NO UPDATES TO THE INFORMATION SINCE THE RECALL ON MAZDA'S RECALL INFO WEBSITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939619January 4, 2017
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939275January 3, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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