Mazda CX-5 Service Bulletins (2021)
501 manufacturer communications on file.
- October 10, 2022•Document ID: 10225727Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-017-22c
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. * Remote function(s) inoperative. - Engine Start / Stop - Door Lock / Unlock - Lights ON / OFF * MAZDA CONNECT connected vehicle reception strength icon shows "X" or " "
Associated Products (17)Associated Documents - October 6, 2022•Document ID: 10225774Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-012-22
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing and pipe due to a press fitting during the manufacturing process. The accumulated coolant is solidified and plugs the gap in high temperature environment and the seepage is stopped and does not progress. This is normal and does not require a part replacement, clean off the dried coolant from around the pipe with a wire brush.
Associated Products (29)2022 Mazda CX-302022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda Mazda22020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-52019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-3+ 9 moreAssociated Documents - October 6, 2022•Document ID: 10225747Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-064-22
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may comlpain about an intermittent Beep sound (popping sound) every 1 ~ 2 minutes while driving. This may be cause by a software error in the navigation SD card.
Associated Products (13)Associated Documents - October 4, 2022•Document ID: 10225720Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22f
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (17)Associated Documents - October 3, 2022•Document ID: 10225771Service Bulletin/Repair InstructionsPOWER TRAIN; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-011-22
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may have a "OW ENGINE OIL LEVEL" warning message and a CHECK ENGINE light illuminated in the instrument cluster with DTC P250F:00 stored in memory, and the oil level has actually decreased to near low. * DTC P250F:00 - Engine oil level signal: engine oil level low This is caused by an oil consumption increase due to damage of the valve seals on the exhaust side. To eliminate this concern, the design of these valve seals has been modified.
Associated Products (7)Associated Documents - September 28, 2022•Document ID: 10222572Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-030-22a
- Date Added:
- October 6, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the MyMazda App not communicating to the vehicle properly which may result in the condition monitor information is not refreshed or remote door lock/unlock not functioning. This is caused by a failure in communication between the telematics communication unit and the MyMazda App. To correct this issue, the control software of the telematics communication unit has been modified.
Associated Products (10)Associated Documents - September 28, 2022•Document ID: 10222569Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-020-22a
- Date Added:
- October 6, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a warning message displayed in the center display a few seconds after the brake system warning light in the instrument cluster has flashed for a moment at the time of departure or stop of the vehicle. This is caused by improper control logic of the gateway unit (GWU). To eliminate this concern, the logic of the GWU has been changed so that a failure determination is not made unless a signal of the brake fluid level sensor lowering has been continued for more than 5 seconds. NOTE: - This modification is only to prevent the warning message displayed in the center display due to changes in the fluid level. Therefore, the brake warning light may be still momentarily illuminated in the instrument cluster when the fluid level fluctuates by vehicle movement. - If the brake system warning light still stays on, the brake fluid amount may be low. In that case, diagnose the vehicle according to the instructions on MGSS.
Associated Products (4)Associated Documents - September 8, 2022•Document ID: 10222553Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22e
- Date Added:
- October 6, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (13)Associated Documents - August 25, 2022•Document ID: 10219229Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22d
- Date Added:
- September 6, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (13)Associated Documents - August 25, 2022•Document ID: 10219228Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-017-22b
- Date Added:
- September 6, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: - Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. - Remote function(s) inoperative. - Engine Start / Stop - Door Lock / Unlock - Lights ON / OFF - MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. - If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. - If the reception is good to strong, proceed to the Repair Procedure.
Associated Products (13)Associated Documents - August 17, 2022•Document ID: 10218733Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-030-22
- Date Added:
- September 6, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the MyMazda App not communicating to the vehicle properly which may result in the condition monitor information is not refreshed or remote door lock/unlock not functioning. This is caused by a failure in communication between the telematics communication unit and the MyMazda App. To correct this issue, the control software of the telematics communication unit has been modified.
Associated Products (9)Associated Documents - August 11, 2022•Document ID: 10218768Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 16-004-22
- Date Added:
- September 6, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain that Mazda Connect does not start or that it takes a long time to restart after starting the vehicle. This is caused by the initialization process with the CMU failing at startup due to a defective circuit board element. To eliminate this concern, the internal hardware of the CMU has been improved.
Associated Products (12)Associated Documents - August 1, 2022•Document ID: 10218719Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- SA-050-22
- Date Added:
- September 6, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not unlatch correctly, follow the repair information below
Associated Products (35)2022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32018 Mazda CX-32018 Mazda CX-5+ 15 moreAssociated Documents - July 28, 2022•Document ID: 10217206Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 16-002-22
- Date Added:
- August 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA03_11040 or later).
Associated Products (4)Associated Documents - July 18, 2022•Document ID: 10217209Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
- Mfr Comm. #:
- 09-024-22
- Date Added:
- August 4, 2022
- Manufacturer:
- MAZDA
SummaryIn accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
Associated Products (155)2022 Mazda CX-52022 Mazda CX-92022 Mazda MX-52021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-5+ 135 moreAssociated Documents - July 12, 2022•Document ID: 10217185Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR:HANDLE:EXTERIOR; EQUIPMENT
- Mfr Comm. #:
- SA-045-22
- Date Added:
- August 4, 2022
- Manufacturer:
- MAZDA
SummaryThe purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when shipped from the factory in order to avoid being scratched during transportation and while in dealer stock.
Associated Products (8)Associated Documents - June 29, 2022•Document ID: 10215254Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-044-22
- Date Added:
- July 6, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about an unusual thumping / rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions: - Engine at idle - Transmission in drive - Foot on the brake pedal - A/C OFF - Audio OFF The noise may be caused by loose fitting heater hoses vibrating the heater hose bracket protector. Page
Associated Products (6)Associated Documents - June 22, 2022•Document ID: 10215274Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 01-006-22
- Date Added:
- July 6, 2022
- Manufacturer:
- MAZDA
SummaryThis service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
Associated Products (160)2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda6+ 140 moreAssociated Documents - June 10, 2022•Document ID: 10215244Service Bulletin/Repair InstructionsEQUIPMENT; UNKNOWN OR OTHER; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- SA-039-22
- Date Added:
- July 6, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about scratches on the instrument cluster lens.
Associated Products (52)2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda6+ 32 moreAssociated Documents - June 9, 2022•Document ID: 10215015Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22c
- Date Added:
- July 6, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (13)Associated Documents