Mazda CX-5 Service Bulletins (2021)
491 manufacturer communications on file.
- November 7, 2022•Document ID: 10226816Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-011-22a
- Date Added:
- December 2, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may have a "LOW ENGINE OIL LEVEL" warning message and a CHECK ENGINE light illuminated in the instrument cluster with DTC P250F:00 stored in memory, and the oil level has actually decreased to near low. - DTC P250F:00 - Engine oil level signal: engine oil level low This is caused by an oil consumption increase due to damage of the valve seals on the exhaust side. To eliminate this concern, the design of these valve seals has been modified.
Associated Products (7)Associated Documents - November 4, 2022•Document ID: 10226898Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 16-004-22a
- Date Added:
- December 2, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initialization process with the CMU failing at startup due to a defective circuit board element. To eliminate this concern, the internal hardware (DRAM) of the CMU has been improved.
Associated Products (8)Associated Documents - November 3, 2022•Document ID: 10226895Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-002-22a
- Date Added:
- December 2, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. The parking sensor indicator is flashing with one or more of the following DTCs of PARKING ASSIST SYSTEM. B1B36:14 Front corner ultrasonic sensor (RH) circuit malfunction B1B36:2A Front corner ultrasonic sensor (RH) characteristic malfunction B1B38:14 Front ultrasonic sensor (RH) circuit malfunction B1B38:2A Front ultrasonic sensor (RH) characteristic malfunction B1B40:14 Front corner ultrasonic sensor (LH) circuit malfunction B1B40:2A Front corner ultrasonic sensor (LH) characteristic malfunction B1B42:14 Front ultrasonic sensor (LH) circuit malfunction B1B42:2A Front ultrasonic sensor (LH) characteristic malfunction Due to insufficient waterproof performance of the front harness short cords (1), water may enter in and accumulate in the C-11 (LH) or C-12 (RH) connectors (2) causing a short circuit between wires and an improper signal being sent from the parking (ultrasonic) sensor to the parking sensor unit. To eliminate this concern, the production process of the front harness short cord has been improved to increase waterproof performance.
Associated Products (3)Associated Documents - November 2, 2022•Document ID: 10226916Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-064-22a
- Date Added:
- December 2, 2022
- Manufacturer:
- MAZDA
SummarySome customers may comlpain about an intermittent Beep sound (popping sound) every 1 ~ 2 minutes while driving. This may be cause by a software error in the navigation SD card.
Associated Products (9)Associated Documents - October 19, 2022•Document ID: 10225776Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-013-22
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: * The engine takes longer to warm up * The engine temperature gauge fluctuates * The low coolant temperature indicator (blue) light stays on longer or comes on while driving * Poor heater performance, especially at idle NOTE: * Vehicles with SKYACTIV-G 2.5T are not applicable. * If DTC P2B61:00 (Coolant control valve circuit range/performance) accompanies, this information is not applicable. Diagnose according to the instructions in MGSS. Due to production variety of the failsafe thermostat integrated in the coolant control valve, engine coolant may enter into a dry hollow in the failsafe thermostat, resulting in unintended opening of the failsafe thermostat at lower temperatures (104-176 ðF (40-80 ðC)). To eliminate this concern, the production process of the coolant control valve has been modified.
Associated Products (5)Associated Documents - October 17, 2022•Document ID: 10225767Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SA-068-22
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummaryThe new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction for better fuel economy. NOTE: ATF-FZ is colored blue for easy identification.
Associated Products (16)Associated Documents - October 17, 2022•Document ID: 10225724Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- SA-008-22a
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
Associated Products (19)Associated Documents - October 12, 2022•Document ID: 10225763Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-067-22
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: * The Forward Sensing Camera (FSC) cannot detect target objects due to one of the following: - The windshield is dirty - The FSC lens is foggy - There is low visibility due to rain, fog or snow - It is at night and there is not enough light - There is direct or reflected sunlight on the FSC - There is problem with the FSC * There is a problem with the AUTOHOLD control function. * There is a problem with the electric parking brake (EPB).
Associated Products (15)Associated Documents - October 12, 2022•Document ID: 10225761Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-066-22
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: * C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] * B14F0:92 - General temporary failure in forward sensing camera (FSC) [Gen 7 vehicles built on or before March 2, 2019] * No DTC - Warning Message only [Gen 7 vehicles built after March 2, 2019] DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. * In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). * In other cases this DTC might be found without a related customer concern. NOTE: In most cases, no dealer visit is necessary.
Associated Products (18)Associated Documents - October 10, 2022•Document ID: 10225751Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-065-22
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles equipped with a coolant control valve may exhibit difficulties when refilling the coolant because the control valve is closed and air in the engine cannot escape during ignition ON. Therefore, turn the ignition OFF when refilling engine coolant using the radiator filler neck.
Associated Products (11)Associated Documents - October 10, 2022•Document ID: 10225730Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SA-019-22b
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummaryMazda Connected Services Frequently Asked Questions (FAQs)
Associated Products (13)Associated Documents - October 10, 2022•Document ID: 10225727Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-017-22c
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. * Remote function(s) inoperative. - Engine Start / Stop - Door Lock / Unlock - Lights ON / OFF * MAZDA CONNECT connected vehicle reception strength icon shows "X" or " "
Associated Products (13)Associated Documents - October 6, 2022•Document ID: 10225774Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-012-22
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing and pipe due to a press fitting during the manufacturing process. The accumulated coolant is solidified and plugs the gap in high temperature environment and the seepage is stopped and does not progress. This is normal and does not require a part replacement, clean off the dried coolant from around the pipe with a wire brush.
Associated Products (8)Associated Documents - October 6, 2022•Document ID: 10225747Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-064-22
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may comlpain about an intermittent Beep sound (popping sound) every 1 ~ 2 minutes while driving. This may be cause by a software error in the navigation SD card.
Associated Products (9)Associated Documents - October 4, 2022•Document ID: 10225720Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22f
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (13)Associated Documents - October 3, 2022•Document ID: 10225771Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; POWER TRAIN
- Mfr Comm. #:
- 01-011-22
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may have a "OW ENGINE OIL LEVEL" warning message and a CHECK ENGINE light illuminated in the instrument cluster with DTC P250F:00 stored in memory, and the oil level has actually decreased to near low. * DTC P250F:00 - Engine oil level signal: engine oil level low This is caused by an oil consumption increase due to damage of the valve seals on the exhaust side. To eliminate this concern, the design of these valve seals has been modified.
Associated Products (7)Associated Documents - September 28, 2022•Document ID: 10222572Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-030-22a
- Date Added:
- October 6, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the MyMazda App not communicating to the vehicle properly which may result in the condition monitor information is not refreshed or remote door lock/unlock not functioning. This is caused by a failure in communication between the telematics communication unit and the MyMazda App. To correct this issue, the control software of the telematics communication unit has been modified.
Associated Products (9)Associated Documents - September 28, 2022•Document ID: 10222569Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-020-22a
- Date Added:
- October 6, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a warning message displayed in the center display a few seconds after the brake system warning light in the instrument cluster has flashed for a moment at the time of departure or stop of the vehicle. This is caused by improper control logic of the gateway unit (GWU). To eliminate this concern, the logic of the GWU has been changed so that a failure determination is not made unless a signal of the brake fluid level sensor lowering has been continued for more than 5 seconds. NOTE: - This modification is only to prevent the warning message displayed in the center display due to changes in the fluid level. Therefore, the brake warning light may be still momentarily illuminated in the instrument cluster when the fluid level fluctuates by vehicle movement. - If the brake system warning light still stays on, the brake fluid amount may be low. In that case, diagnose the vehicle according to the instructions on MGSS.
Associated Products (4)Associated Documents - September 8, 2022•Document ID: 10222553Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22e
- Date Added:
- October 6, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (9)Associated Documents - August 25, 2022•Document ID: 10219229Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22d
- Date Added:
- September 6, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (9)Associated Documents