Mazda CX-5 Service Bulletins (2023)
285 manufacturer communications on file.
- April 3, 2023•Document ID: 10235415Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 09-007-23a
- Date Added:
- May 3, 2023
- Manufacturer:
- MAZDA
SummaryAt PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
Associated Products (28)2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda6+ 8 moreAssociated Documents - March 28, 2023•Document ID: 10233685Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-018-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummaryThis service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.
Associated Products (13)Associated Documents - March 28, 2023•Document ID: 10233683Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING
- Mfr Comm. #:
- SA-009-23b
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Associated Products (18)Associated Documents - March 21, 2023•Document ID: 10233669Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SA-016-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummaryThere are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
Associated Products (64)2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda6+ 44 moreAssociated Documents - March 10, 2023•Document ID: 10233674Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SA-015-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummaryMazda Connect Services - Frequently Asked Questions (FAQ)
Associated Products (18)Associated Documents - March 7, 2023•Document ID: 10233564Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- SA-013-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may hear noise from their headlamps. While some noise from the electric motor is normal, it may be louder in one headlamp than the other or both are significantly louder than a known good vehicle.
Associated Products (5)Associated Documents - March 1, 2023•Document ID: 10233704Service Bulletin/Repair InstructionsVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; VISIBILITY
- Mfr Comm. #:
- SA-012-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
Associated Products (64)2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda6+ 44 moreAssociated Documents - March 1, 2023•Document ID: 10233562Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- SA-009-23a
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Associated Products (18)Associated Documents - February 28, 2023•Document ID: 10232299Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-016-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySpeedometer replacement procedure
Associated Products (179)2023 Mazda CX-52023 Mazda CX-92023 Mazda MX-52022 Mazda CX-52022 Mazda CX-92022 Mazda MX-52021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda6+ 159 moreAssociated Documents - February 21, 2023•Document ID: 10232306Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- DRW52
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummaryOn certain CX-5 vehicles, the rear seat center headrest may have surface-only cosmetic damage (scratch/tear/dent) due to an inappropriate assembly process. There are 118 subject vehicles in this campaign and the damage rate is expected to be 6-12 total vehicles (5-10%).
Associated Products (1)Associated Documents - February 16, 2023•Document ID: 10232279Service Bulletin/Repair InstructionsSEATS; ELECTRICAL SYSTEM; SEAT BELTS; SEAT BELTS:STATUS INDICATOR SWITCH; FORWARD COLLISION AVOIDANCE
- Mfr Comm. #:
- 08-001-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.
Associated Products (6)Associated Documents - February 13, 2023•Document ID: 10232276Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 04-001-23a
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummaryFront Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Front Brake Noise Symptom 2: Some vehicles may exhibit the brakes having an unusual noise or vibration when applying the brake. This is caused by rust on the brake disk plateâs surface. Rear Brake Noise Symptom 1: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate this concern, the material of the pads has been changed to copper-free and the specification of the shims has been changed to a coated spring with tape. Rear Brake Noise Symptom 2: Some vehicles equipped with an electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.
Associated Products (11)Associated Documents - February 9, 2023•Document ID: 10232304Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; VISIBILITY; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- SA-010-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
Associated Products (36)2023 Mazda CX-52023 Mazda CX-502023 Mazda Mazda32022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-52019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda Mazda3+ 16 moreAssociated Documents - February 6, 2023•Document ID: 10232303Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-009-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Associated Products (18)Associated Documents - February 2, 2023•Document ID: 10232302Service Bulletin/Repair InstructionsSTEERING; WHEELS
- Mfr Comm. #:
- SA-008-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during dealer storage (e.g.: Vehicle was left stationary for a prolonged period of time in high ambient temperatures).
Associated Products (19)Associated Documents - February 1, 2023•Document ID: 10232402Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 09-007-23
- Date Added:
- March 4, 2023
- Manufacturer:
- MAZDA
SummaryAt PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
Associated Products (27)2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-5+ 7 moreAssociated Documents - February 1, 2023•Document ID: 10232300Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 07-002-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10°C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced since December 2021 at the supplier.
Associated Products (44)2023 Mazda CX-52023 Mazda CX-502023 Mazda Mazda32022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-5+ 24 moreAssociated Documents - January 23, 2023•Document ID: 10230906Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 16-002-23
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA03_11048 or later).
Associated Products (6)Associated Documents - January 23, 2023•Document ID: 10230902Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 09-006-23
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummaryWhen encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
Associated Products (38)2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-3+ 18 moreAssociated Documents - January 23, 2023•Document ID: 10230880Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-006/23
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: - Incorrect calendar entry (month/day/year) after a battery disconnect - Infotainment system software update. - BCM TPMS unlearn during vehicle storage or transport. - Wheel/Tire change
Associated Products (18)Associated Documents