Lincoln Zephyr Complaints

240 consumer complaints on file.

#11151079November 12, 2018
AIR BAGS
"TAKATA RECALL". BROUGHT VEHICLE IN 7/18, WAS GIVEN WRITTEN NOTICE AT THAT TIME OF RECALL STATUS. MADE ATTEMPT THE FOLLOWING MONTH TO HAVE ISSUE RESOLVED AT FORD DEALER IN ITHACA, NY, AND WAS INFORMED RECALL PART NOT AVAILABLE UNTIL MID SEPTEMBER. I ASKED BEFORE LEAVING TO BE PLACED ON LIST SO THEY COULD LET ME KNOW WHEN THEY GOT PART. THAT WAS TWO MONTHS AGO AND I HAVEN'T HEARD BACK FROM THEM SINCE. I NEED HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150358November 9, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144578October 31, 2018
AIR BAGS
TAKATA RECALL. I HAVE NOW TRIED TO WORK WITH TOWO DIFFERENT FORD DEALERSHIPS TO GET MY TAKATA AIRBAG REPLACED ON RECALL. I CALL THEM AND TALK TO THEM AND GIVE THEM ALL MY INFORMATION. KORUM FORD OF PUYALLUP SAYS THAT THEY ARE NOT HANDLING THE RECALLS, AND THEN I CONTACTED BOWEN SCARF FORD OF KENT, TALKED TO A REPRESENTATIVE AND THEY SAID THEY WOULD SCHEDULE ME. THIS HAS NOT HAPPENED TO DATE AND I HAVE CALLED AND LEFT MESSAGES MULTIPLE TIMES. THIS IS VERY FRUSTRATING THAT I CANNOT NOT GET THIS SAFETY ISSUE TAKEN CARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144087October 30, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER MULLINAX FORD (2317 FL-44, SMYRNA BEACH, FL 32168) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143868October 29, 2018
STRUCTURE:BODY
WHEN HUSBAND WAS DRIVING THE GAS PEDAL STUCK IN THE MAT CAUSING HIM TO RUN OFF ROAD CAUSING DAMAGE TO HOOD, FENDER, HEADLIGHT, GRILL & LEFT FRONT WHEEL GOT DAMAGED BUT SINCE WE ONLY HAVE LIABILITY IT HAS FORCED US TO DRIVE IT DAMAGED. IN MOTION, RAN INTO WOODS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11143898October 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED THE KEN GARFF ST. GEORGE FORD DEALER (435-674-3200, 145 HILTON DR, ST. GEORGE, UT 84770) WHERE IT WAS CONFIRMED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143691October 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2016. THE DEALER MURRAY FORD KINGSLAND (2030 GA-40, KINGSLAND, GA 31548) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143533October 28, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123067August 28, 2018
AIR BAGS
SINCE 2 YEARS AGO FORD RECALLED THESE AIRBAGS AND DO NOTHING! I WENT TO 2 DEALERS LINCOLN IN MY AREA BECAUSE I RECEIVED LETTER FROM FORD STATING THAT THEY WILL PAY FOR A RENTAL CAR UP TO 45$/DAY UNTIL THIS RECALLED CAR IS DONE AND NONE OF DEALERS WANTED TO PROVIDE A RENTAL CAR-BOTH SAID THAT IS NOT WORTHED AND I WILL LOSE MONEY IF I RENT. THIS CAR IS DANGEROUS AND ALL OF THEM TURNED ME AWAY.FORD SEND A LETTER STATING THAT THEY WILL COVER UP TO 45$ / A DAY FOR A RENTAL.RIVERHEAD NY DEALER SAID I HAVE TO RENT THROUGH THEM W HERTZ A FORD VEHICLE TO QUALIFY FOR THIS RENTAL OR ANOTHER CAR UP TO 30$/DAY MAX BECAUSE FORD WILL NOT PAY!!! I FOUND THIS WEIRD AND WENT TO SECOND LINCOLN DEALER BRIGH BAY LINCOLN IN BAY SHORE NY. HERE STORY WAS A LITTLE CHANGED: "YOU CAN RENT THROUGH US W HERTZ ANY CAR UP TO 45$/DAY BUT YOU HAVE TO PAY IN ADVANCE A MONTH FOR THE RENTAL AND AFTER TO SUBMIT TO FORD YOUR RENTAL EXPENSE AND THEY WILL DECIDE IF THEY PAY OR NOT!!!!??? ALSO YOU HAVE TO TAKE THIS CAR WITH RECALL TO YOUR PLACE AND SIGN AN AFFIDAVIT THAT YOU WILL NOT USE THE CAR UNTIL IS FIXED!!! I ASK WHY THEY DON'T KEEP THE RECALLED CAR TO THEM AND SAID : NO ROOM! THESE GUYS AT FORD LINCOLN I THINK THEY DO ALL THEY CAN NOT TO GIVE OUT ANOTHER CAR AND PREFER THAT WE RISK OUR LIVES! MAYBE I SHOULD SUE THEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115189August 1, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. O.C. WELCH FORD LINCOLN, INC. (4920 INDEPENDENCE BLVD, HARDEEVILLE, SC 29927, (843) 288-0100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT THE CONSUMER STATED PART FINALLY ARRIVED AND THE VEHICLE WAS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114500July 30, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. THE DEALER (SUMMERVILLE FORD, 9700 DORCHESTER RD, SUMMERVILLE, SC) WAS CONTACTED AND STATED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111842July 17, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (WILSON FORD LINCOLN, 4201 BAY RD, SAGINAW, MI 48603, (989) 792-1700) WAS CONTACTED AND UNABLE TO VERIFY WHEN THE REMEDY AND PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PART WAS UNAVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111590July 13, 2018
AIR BAGS
2006 LINCOLN ZEPHYR. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS *JS THE CONSUMER REQUESTED TO HAVE THE AIRBAGS DISABLED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105229July 2, 2018
AIR BAGS
TAKATA INFLATORS CAN NOT GET RECALL FIXED IT HAS BEEN A YEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104389July 2, 2018
AIR BAGS
2008 LINCOLN ZEPHYR. CONSUMER WRITES IN REGARDS TO PASSENGER FRONTAL AIRBAG INFLATOR SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102840June 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 94,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099979June 5, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROSSROADS FORD OF CARY (2333 WALNUT STREET, CARY, NORTH CAROLINA 27518) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096373May 16, 2018
AIR BAGS
TAKATA RECALL - NO UPDATE ON REPAIR FOR THE PASSENGER AIRBAG.WANTING TO GET THIS TAKEN CARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092421May 8, 2018
AIR BAGS
BEEN WAITING OVER 18 MONTHS FOR REPAIRS. HOW DO I PURSUE THIS? FORD DEALER SAYS NO PARTS AVAILABLE,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092433May 8, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (MCLARTY DANIEL FORD, 2609 S WALTON BLVD, BENTONVILLE, AR 72712) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS ABOUT THEM FILING FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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