Lincoln Zephyr Complaints

240 consumer complaints on file.

#11321247April 15, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT WHILE DRIVING 20 MPH IN THE SNOW THE BRAKE PEDAL WAS APPLIED BUT WAS SLOW TO RESPOND. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LANDMARK LINCOLN LOCATED AT (5000 S BROADWAY, ENGLEWOOD, CO 80113, (303)761-1560, WHO CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 93,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312194February 29, 2020
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE CAR ACCELERATES AND LOSES SPEED ON SIDE STREET AND HIGHWAYS. THIS IS VERY DANGEROUS BECAUSE OF LOSS OF SPEED CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309572February 17, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE PCM/ECM MODULE WENT OUT ON THIS VEHICLE WITHOUT ANY WARNING. THERE WERE SEVERAL TSB'S ISSUED BY FORD REGARDING THIS ISSUE DATING BACK TO AT LEAST 2013 WITH ABSOLUTELY NO NOTIFICATION TO OWNERS WHOSE LIVES ARE AT RISK (SEE LIST BELOW). THIS MODULE IS THE MAIN COMPUTER, SO ALL POWER WAS LOST AFTER THE CHECK ENGINE LIGHT BEGUN RAPIDLY FLASHING NON-STOP AND THE VEHICLE WAS SHAKING AGGRESSIVELY ON THE HIGHWAY WHILE DRIVING. TO ADD INSULT TO INJURY THE REPAIR IS ESTIMATED AT NEARLY $4000 BECAUSE ALL SPARKS PLUGS, ALL IGNITION COILS MUST BE REPLACED ALONG WITH THE THROTTLE BODY. (TSB NUMBERS RELATED TO THIS ISSUE ARE AS FOLLOWS: NHTSA ID #10052190, NHTSA ID #10109070, NHTSA ID #10048099)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309255February 14, 2020
AIR BAGS
GOT RECALL LETTER. AFFRAID TO DRIVE VEHICLE WITH AIRBAG THAT KILLS. DEALER DONT HAVE PART. NEED S LOANER TILL CAR IS FIXED BUT FORD POLICY IS LOANER ONLY DURING ACTUAL REPAIR IS DONE NOT WHILE WAITING FOR PARTS TO ARRIVE. WHAT IF ACCIDENT HAPPENS B4 PARTS GETS HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307025February 4, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
CAR SPEEDS AND SLOWS DOWN ON ITS OWN ON HIGHWAYS AND SIDE STREETS IT IS VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306683February 3, 2020
SERVICE BRAKES
FORD IS RECALLING MY VEHICLE UNDER 19S54. FORD KNOWS OF 15 CRASHES RELATED TO THIS PROBLEM BUT THE RECALL NOTICE SAYS THE VEHICLE IS SAFE TO DRIVE UNTIL THE PARTS ARE AVAILABLE. HOW CAN THE VEHICLE BE SAFE TO DRIVE IF FORD KNOWS OF 15 CRASHES RELATED TO THE ISSUE? FORD SHOULD SUPPLY A RENTAL CAR UNTIL THEY ARE ABLE TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302694January 28, 2020
VEHICLE SPEED CONTROL, POWER TRAIN
CAR CONSTANTLY SPEEDS UP AND SLOWS DOWN DURING SHIFTING PROCESS. IT IS UNSAFE BECAUSE IT HAPPENS ON HIGHWAYS AND STREETS IT ALMOST CAUSED MULTIPLE ACCIDENTS. I HAVE BEEN TERRIFIED TO EVEN DRIVE THIS CAR. THIS HAPPENS EVERY TIME THE CAR IS DRIVEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300994January 21, 2020
AIR BAGS, STEERING, UNKNOWN OR OTHER
IN CAR ACCIDENT ON DEC 12, 2019. UPON IMPACT. SEVERE PAIN CAUSED FROM AIR BAG DEPLOYMENT. MYSELF AND MY SON WHEN BOTH HIT IN THE FACE. MY CAR WAS COMPLETELY TOTALED DUE TO AIR BAG DEPLOYMENT . MY CAR WAS TURNED A LITTLE TO THE RIGHT TO AVOID FULL BLOWN REAR IMPACT COMING UP OVER HILL. WAS ON A CITY STREET AND MY STEERING WHEEL WAS BROKEN IN HALF. I AM RECEIVING RECALL ON AIR BAGS 40 DAYS AFTER ACCIDENT OCCURRED. MY CAR WAS A TOTAL LOSS. I HAVE BEEN DRIVING A RENTAL AT COST TO ME FOR ALMOST 6 WEEKS NOW.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11298466January 10, 2020
STRUCTURE:BODY
THERE WAS A RECALL ON THE WINDOWS OF OUR LINCOLN ZEPHYR WHICH WERE BEING SCRATCHED DUE TO A BAD FIT INTO THE DOOR PANELS. OUR LOCAL LINCOLN REMEDIED IT BY DOING A 'TECHNICAL BULLETIN' ON THE CAR. HOWEVER, IT IS STILL DOING IT AND THE WINDOWS ARE SO SCRATCHED YOU CAN BARELY SEE OUT OF THEM. THIS HAS HAPPENED OVER TIME. IT'S MY DAUGHTERS CAR AND I DIDN'T REALIZE HOW BAD IT WAS UNTIL I HAD TO DRIVE IT. OUR LOCAL LINCOLN DEALERSHIP SUGGESTED WE FILE A COMPLAINT WITH LINCOLN CORPORATE BUT WE HAVE BEEN UNABLE TO REACH THEM. WE PAID TO HAVE THE FRONT DRIVERS AND PASSENGERS WINDOWS REPLACED JUST RECENTLY BUT THEN FOUND OUT THERE WAS A RECALL FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256989September 21, 2019
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256088September 17, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DANA FORD LINCOLN (266 WEST SERVICE ROAD, STATEN ISLAND, NY 10314, (718) 983-8700) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 136,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182480February 26, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I WAS LEAVING MY DOCTORS ON FEBRUARY 21,2019 I WALKED OUT TO PARKING LOT TO START AND IT MADE A NOISE THAT I DIDN'T RECOGNIZE SO IT FINALLY STARTED AFTER 3 ATTEMPTS SO WHEN I GOT GOING IT HAD ROUGH IT WAS FINE WHEN I LEFT THE HOUSE WITH IT BUT ON MY WAY THE CHECK ENGINE LIGHT CAME ON SO I DECIDED TO STOP AND HAVE IT CHECKED THE SCAN SHOWED 3 CYLINDERS 4 /5/6 MISFIRING SO I REPLACED THE COILS AND SPARK PLUGS BUT WHAT CAUSED THE PROBLEM WAS IT THAT THE TIMING CHAIN HAD JUMPED TIME CAUSING THE CYLINDERS TO MISFIRE AND ALSO LOOSE POWER IT DIED IN TRAFFIC TWICE ON MY WAY HOME CAUSING A SERIOUS ACCIDENT.I WAS ON A PUBLIC STREET WITH LOTS OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170341January 16, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED VELDE FORD AT 772-569-3400 (LOCATED AT 488 US-1, VERO BEACH, FL 32962) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169938January 14, 2019
WHEELS
THE PLATING ON ALL FOUR OF MY WHEELS ARE PEELING MAKING THE TIRES NOT SEAL PROPERLY CAUSING AIR TO LEAK FROM THE TIRES. I HAVE HAD FOUR BLOWOUTS AND SEVERAL FLAT TIRES. I HAVE TO AIR UP THE TIRES EVERY 2 OR 3 DAYS. I HAVE TAKEN THEM TO SEVERAL PLACES TO GET THEM FIXED AND WAS TOLD THAT THEY CAN NOT DO ANYTHING ABOUT THEM OTHER THAN TRY AND PUT A SEALANT ON THE TIRE TO KEEP IT FROM HAPPENING. THIS HAS NOT FIXED THE PROBLEM AND I STILL HAVE TO CONTINUE TO AIR THE TIRE EVERY COUPLE OF DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162913December 21, 2018
AIR BAGS
RECALL FOR AIR BAG INFLATOR. HAVE NOT BEEN RECALLED AS OF YET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160797December 11, 2018
ENGINE
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER (ALL STAR FORD, 2586 RANGE PARK DR, DENHAM SPRINGS, LA 70726, (225) 490-7649) WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154882November 30, 2018
SERVICE BRAKES
BRAKE PEDDLE GOES TO THE FLOOR AFTER ABS IS ACTIVATED. IN MY CASE TRYING TO STOP IN THE SNOW. THIS IS THE SECOND TIME THIS HAS HAPPENED. FIRST TIME WITH 51318 MILES, SECOND WITH 62700 MILES. THE INTERNET IN FULL OF PEOPLE COMPLAINING ABOUT THE ANTI-LOCK BRAKE PUMP FAILING WHICH CAUSES THE BRAKE PEDDLE TO GO TO THE FLOOR. I HAVE ANOTHER TO ADD TO THAT LIST. WITH THIS BEING A $1000+ FIX AND SEEING HOW MANY HAVE HAD THIS PROBLEM IT IS UNDERSTANDABLE WHY WE BELIEVE THIS SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153791November 27, 2018
AIR BAGS
2006 LINCOLN ZEPHYR. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 16V-384. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151689November 15, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2006 LINCOLN ZEPHYR. WHILE DRIVING APPROXIMATELY 60 MPH, SIX VEHICLES LOST CONTROL AND CREATED A CHAIN REACTION CRASH INVOLVING THIRTY VEHICLES. THE CONTACT'S VEHICLE WAS IMPACTED ON ALL FOUR SIDES. THE FRONTAL AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES AND RECEIVED MEDICAL ATTENTION THE FOLLOWING DAY. THE INSURANCE COMPANY DECLARED THE VEHICLE DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD. THE CONTACT ALSO MENTIONED THAT THE FRONTAL PASSENGER SIDE AIR BAG WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) ON AUGUST 30, 2018 BY KLABEN FORD LINCOLN (1089 W MAIN STREET, KENT, OH 44240). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11151270November 13, 2018
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. WHILE DRIVING 40 MPH, THE VEHICLE'S WHEELS SPUN AS IF THE VEHICLE WERE IN NEUTRAL. THE CONTACT ALSO STATED THAT THE VEHICLE BACKFIRED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A COUPLE OF SECONDS, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. IN ADDITION, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SANTA MONICA FORD LINCOLN AT (310) 451-1588 (LOCATED AT 1230 SANTA MONICA BLVD, SANTA MONICA, CA 90404) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE PART WOULD BECOME AVAILABLE THE THIRD QUARTER OF 2018. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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