Lincoln MKZ Complaints

1,851 consumer complaints on file.

#10780071October 6, 2015
STRUCTURE:BODY
ELECTRONIC DOOR LOCK/RELEASE SWITCH FAILED, TRAPPING ME IN DRIVERS SEAT. UNABLE TO EXIT VEHICLE EXCEPT BY CRAWLING OVER CONSOLE. ONCE EXITED FROM VEHICLE, WAS UNABLE TO LOCK AND SECURE VEHICLE. PROBLEM WAS WITH DRIVERS SIDE (MASTER) DOOR LOCK AND RELEASE SYSTEM. OCCURRED WHEN VEHICLE WAS PARKED, ENGINE OFF, AND ATTEMPTING TO EXIT VEHICLE NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779424October 2, 2015
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, WHEELS:RIM
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT ALL FOUR TIRES EXHIBITED LOW TIRE PRESSURE DUE TO THE SEVERELY RUSTED RIMS. THE FOUR TIRES WERE INFLATED TO THE PROPER AIR PRESSURE ON NUMEROUS OCCASIONS; HOWEVER, THE FAILURE RECURRED EVERY TWO WEEKS. THE RIMS WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766320September 21, 2015
POWER TRAIN, UNKNOWN OR OTHER
WHILE ENTERING ACCESS RAMP TO HIGHWAY, AT APPROX 30 MPH, THE TRANSMISSION SHIFTED HARD AND I NOTICED THE TACHOMETER RISE TO 4000RPM AND STAY AT THAT LEVEL. THE VEHICLE WOULD NOT SHIFT. I DID MANAGE TO ENTER THE HIGHWAY BUT THE HIGHEST SPEED I COULD GARNER WAS 55MPH ALL THE WHILE THE TACH STAYED AT 4-5000 RPM AND CONTINUED TO RACE. SINCE THAT TIME, I HAVE NOTICED LEAKING FLUIDS FROM THE TRANSMISSION AND INFORMED THAT I NEED A NEW TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761932September 7, 2015
TIRES, TIRES:SIDEWALL
I PURCHASED A 2011 LINCOLN MKZ ON 11/5/2012, IT HAD 13,593 MILES ON IT. DURING MY LAST OIL CHANGE, ON7/28/15, AT 37,440MI, I WAS INFORMED THAT I HAD CRACKS AND IN ALL OF THE TIRE WALLS AND WOULD NEED TO REPLACE ALL 4 TIRES IMMEDIATELY.I BOUGHT THE CAR AT THE DEALER THAT WAS DOING THE OIL CHANGE. WHEN I ARGUED THAT THE TIRE WARRANTY GUIDE THAT CAME WITH THE CAR INDICATED THAT THE TIRES WERE GOOD FOR 60K, I WAS TOLD THAT IT WAS MY FAULT THAT THE SIDEWALLS HAD CRACKS, BECAUSE I HAD NOT ROTATED THE TIRES ON A REGULAR BASIS. SO I ASSUMED THAT IT WAS MY FAULT, AND REPLACED MY TIRES ($700). TODAY, WHILE CHECKING A DIFFERENT RECALL, I SAW THE OTHER TIRE COMPLAINT ABOUT MICHELIN'S AND 2011 MKZ'S AND REALIZED IT WAS NOT MY FAULT. I DON'T KNOW IF THE DEALER KNEW ABOUT THIS-I THOUGHT THEY WERE TRYING TO TRICK ME SO I WENT TO AN ACTUAL TIRE COMPANY FOR REPLACEMENT. UNFORTUNATELY- BECAUSE I DIDN'T KNOW AT THE TIME, I HAD THEM DISCARD THE MICHELIN TIRES AFTER THEY REPLACED THEM. I AM SURE I HAD MICHELIN TIRES, I HAVE THE ORIGINAL TIRE WARRANTY GUIDE AND IT LIST 5 POSSIBILITIES-ALL MICHELIN. I BASED THE SIZE OF THE TIRE ON THE SIZE OF MY REPLACEMENT TIRE. I DO KNOW THAT THE CAR CAME FROM THE HERMOSILLO ASSEMBLY PLANT. I HAVE THE ORIGINAL SALE STICKER. I AM SURE I CAN FIND MORE INFORMATION FROM WHERE I BOUGHT IT IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759743August 27, 2015
SERVICE BRAKES, POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 30 MPH DURING INCLEMENT WEATHER CONDITIONS, THE WINDSHIELD WIPERS FAILED TO PROPERLY ADJUST TO THE DESIRED SPEED LEVEL. IN ADDITION, THE BRAKE PEAL TRAVELED ABNORMALLY TO THE FLOORBOARD WHEN DEPRESSED AND THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO MANEUVER THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO SHIFT GEARS PROPERLY AND FAILED TO DRIVE OVER 35 MPH. THE SPEEDOMETER FAILED TO READ PROPERLY THE ACCURATE READING LEVELS. THE VEHICLE WAS TOWED TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V250000 (STEERING) AND 13V594000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759120August 25, 2015
ENGINE
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE HESITATED TO ACCELERATE WHEN THE TURBO WAS ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748240August 12, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. THE CONTACT STATED THAT THERE WERE AIR BUBBLES IN THE WINDSHIELD AND ALL WINDOWS OF THE VEHICLE. AS A RESULT, THERE WAS A GLARE ON THE WINDSHIELD DIMINISHING THE CONTACT'S VISION. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V484000 (VISIBILITY); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746591August 5, 2015
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2015 LINCOLN MKZ HYBRID. THE CONTACT STATED WHILE DRIVING AT 75 MPH, THE FORWARD COLLISION SYSTEM ACTIVATED CAUSING THE VEHICLE TO BRAKE. THE CONTACT HAD TO ACCELERATE IN ORDER TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AT AN UNKNOWN LOCATION WHERE IT WAS INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. UPDATED 09/18/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745372July 31, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE DOOR WOULD NOT STAY CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS FAULTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745101July 30, 2015
ENGINE
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. UPON STARTING THE VEHICLE, AN ABNORMAL NOISE EMITTED FROM THE ENGINE. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AT THE CONTACT'S RESIDENCE. THE TECHNICIAN DIAGNOSED THAT THE STRUT MOUNT ON THE BOTTOM OF THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,002. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731214June 30, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2009 LINCOLN MKZ. WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE OF THE CONTACT'S VEHICLE, CAUSING IT TO CRASH INTO THE GUARDRAIL. THE CONTACT MENTIONED THAT THE AIR BAGS DEPLOYED WITH EXCESSIVE FORCE AND BURNED THE CONTACT'S NECK. THE CONTACT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10730933June 29, 2015
STEERING
RECEIVED AN "IMPORTANT SAFETY RECALL" LETTER, CALLED THE DEALER TO SETUP AN APPT, AND LEARNED THAT THE PARTS ARE NOT AVAILABLE. I THEN CALL FORD CORP, AND THEY COULD NOT GIVE ME AN ESTIMATE OF WHEN THE PARTS WILL BE AVAILABLE. FORD CORP TOLD ME THAT IF I HAD THE CURRENT PROBLEMS WITH STEERING, THEN THEY MIGHT BE ABLE TO ACCELERATE THE PARTS. I AM NOT HAVING CURRENT PROBLEMS, BUT THIS IS RIDICULOUS SINCE THE CAR IS BEING RECALLED TO AVOID THE PROBLEMS....SAFETY RECALL NOTICE 15S14 NHTSA RECALL 15V-250..UPDATED 11/12/15 *BF THE CONSUMER STATED THE ISSUE WAS RESOLVED. UPDATED 12/15/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730728June 27, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
APPROXIMATELY MARCH OF 2013. I WAS DRIVING NORTH ON MOULTON BLVD, SUDDENLY THE CAR LOST SPEED AND A RED TRIANGLE SHAPED CAME ON AND STATED "DRIVE TO SIDE OF ROAD SAFELY AND SHUT OFF THE CAR ENGINE" I TOOK IT TO LINCOLN GARAGE AND THEY KEPT MY CAR FOR A WEEK, WAITING FOR DIRECTIONS OF PROCEDURE FROM DETROIT, THEY TOLD ME THEY HAD REPLACED THE HYBRID BATTERY. THE CAR RAN GREAT AGAIN. JUNE 15, 2015 IT SHUT DOWN AGAIN, LIKE BEFORE, I TOOK IT TO THE LINCOLN DEALER, THEY SAID THERE WERE NOT ANY CODES, BUT TOLD ME IT WAS A BAD THROTTLE BODY, OF WHICH THEY CHANGED. JUNE 24,2015, THE CAR SHUT DOWN AGAIN, THE RED TRIANGLE SHAPE LIGHT CAME ON, TOOK IT INTO LINCOLN DEALER THE SAME DAY, THEY TOLD ME THE COMPUTER SAID THE CAR SHUT DOWN, BUT NO COMPUTER CODES. THIS MAKES ME THINK THAT A NEW THROTTLE BODY WAS NOT NECESSARY. A LINCOLN TECHNICIAN HAS BEEN DRIVING MY AUTOMOBILE FOR THE LAST FEW DAYS AND WILL DO SO OVER THIS WEEK-END. HE HAS A COMPUTER ATTACHED TO THE AUTO ENGINE, LOOKING FOR THE CAUSE. WHEN THE CAR SHUTS DOWN, PRESSING THE ACCELERATOR GETS NO RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730716June 26, 2015
SEAT BELTS
MY WIFE AND I WERE INVOLVED IN A COLLISION AFTER A WOMAN, WHO CLAIMS TO HAVE FALLEN ASLEEP, SIDESWIPED THE CAR IMMEDIATELY AHEAD OF US ON A 2-LANE ROAD. IN AN ATTEMPT TO AVOID A HEAD-ON COLLISION, I SWERVED OFF THE ROAD TO THE RIGHT. SHE ACCELERATED, TURNED LEFT AND GOT IN FRONT OF US AND WE COLLIDED WITH HE RIGHT FRONT FENDER AT THE WHEEL-WELL. THE CAR WAS TOTALED. THE AIRBAGS DEPLOYED AND THE FRONT END WAS CRUSHED. I WAS DRIVING AND MY LEFT ARM WAS BROKEN. THE LITTLE AIRBAG IN THE STEERING COLUMN HIT ME IN THE CHEST, BRUISED ME, AND CAUSED SEVERE PAIN. MY WIFE WAS IN THE FRONT PASSENGER SEAT. HER SEATBELT WAS SECURELY FASTENED, BUT IT DID NOT HOLD HER IN PLACE AS IT WAS DESIGNED TO DO. ON IMPACT, SHE MET THE AIRBAG HALFWAY AND MOST OF HER RIBS WERE FRACTURED. FOUR (4) OF HER VERTEBRAE WERE FRACTURED, AS WAS HER RIGHT ANKLE. HER LUNGS WERE BRUISED AND ONE WAS PUNCTURED. HER LEFT KNEE HIT THE DASHBOARD AND DROVE HER FEMUR THROUGH HER PELVIS. SHE WAS TAKEN TO UMD SHOCK-TRAUMA CENTER WHERE SHE WAS INTUBATED, SEDATED AND PUT IN TRACTION FOR SEVERAL DAYS BEFORE A 7 HOUR SURGERY TO REBUILD HER HIP AND FEMUR. SHE WAS IN A FULL-TORSO CAST AND USED A WHEELCHAIR FOR >6 WEEKS. SHE IS STILL REBOUNDING FROM THE EFFECTS OF THE INEFFECTIVE SEATBELT, WHICH DID NOT WORK AS DESIGNED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10730325June 25, 2015
UNKNOWN OR OTHER
I GOT TO WORK AND I COULDN'T OPEN MY DRIVER'S SIDE DOOR TO EXIT THE CAR. I TRIED LOCKING AND UNLOCKING, USING THE KEY FAB TO LOCK AND UNLOCK AND EVENTUALLY I HAD TO CLIMB OVER THE PASSENGER SEAT AND EXIT VIA THE PASSENGER DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725015June 24, 2015
TIRES:SIDEWALL, TIRES
2014 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO VEHICLE TIRE ISSUES AND REIMBURSEMENT FOR TIRE REPLACEMENTS. *SMD THE CONSUMER STATED THE VEHICLE DID NOT PASS INSPECTION, BECAUSE A BUBBLE HAD FORMED ON THE RIGHT FRONT TIRE IN THE SIDEWALL. THE TIRE WAS REPLACED AT A COST OF $ 250. ON MARCH 16, 2015, THE RIGHT REAR TIRE WAS REPLACED DUE TO A BUBBLE FOUND IN THE SIDEWALL. ON MAY 13, 2015 DURING A SERVICE VISIT AT THE DEALER, THE CONSUMER WAS INFORMED THE FRONT TIRES HAD SIDEWALL BUBBLES AND NEEDED TO BE REPLACED. *JB THE CONSUMER STATED FIVE TIRES OVER THE LAST FOUR MONTHS HAD SIDEWALL BUBBLES. UPDATED 02/01/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730157June 24, 2015
STEERING
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND EXCESSIVE FORCE WAS REQUIRED. AS A RESULT OF THE FAILURE, THE VEHICLE DROVE ONTO A CURB AND FRACTURED THE RIMS AND TIRES. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DIAGNOSE THE FAILURE. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726856June 23, 2015
UNKNOWN OR OTHER
ALTHOUGH THE VEHICLE HAD ONLY 15,000 MILES ON IT, THE DEALER REPORTED TO ME THAT A TIRE REPLACEMENT WAS RECOMMENDED THESE WERE ORIGINAL EQUIPMENT MICHELIN TIRES..AFTER INSPECTION, MICHELIN AGREED TO REPLACE TIRES FOR A FEE OF $100 PER TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726483June 22, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE DOOR OPENED INDEPENDENTLY. IN ADDITION, THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO RELATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726257June 19, 2015
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHILE DRIVING 55 MPH ON HIGHWAY, RED TRIANGLE WITH "!" IN THE MIDDLE WITH TEXT "STOP SAFELY NOW" APPEARED ON DASHBOARD. AT THE SAME TIME THE ENGINE SHUT OFF (ALONG WITH THE AIR CONDITIONER AND RADIO). THE CAR WOULD NOT RESTART IN NEUTRAL. I HAD TO COAST TO THE SHOULDER OF THE HIGHWAY TO STOP, PUT THE CAR IN PARK, TURN THE KEY TO RESTART AND THEN DRIVE AGAIN. THIS HAPPENED 3 TIMES IN 45 MINUTES. I TOOK THE CAR TO A LINCOLN DEALERSHIP. THEY COULD NOT FIND ANYTHING WRONG OTHER THAN RECOMMENDING I PURCHASE A NEW BATTERY. I WAS SKEPTICAL, BUT DID SO JUST IN CASE. I PICKED UP THE CAR ON 6/16/15. ON 6/19/15 THE CAR TURNED OFF AGAIN WHILE DRIVING ON A HIGHWAY. THIS HAD HAPPENED PREVIOUSLY IN 2013 AND 2014. BOTH TIMES THE DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH THE CAR. IT IS NOT SAFE FOR A CAR TO TURN OFF ON A HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Lincoln MKZ