Lincoln MKZ Complaints

1,851 consumer complaints on file.

#10985685May 15, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985700May 15, 2017
SEAT BELTS
REAR SEAT BELT RETRACTOR STUCK. REAR 2/3 SEAT STUCK IN DOWN POSITION SEAT BELT WILL NOT RELEASE. LET SEAT DOWN FOR THE VERY FIRST TIME AND WAS UNABLE TO GET IT BACK UP. VEHICLE WAS STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984604May 10, 2017
WHEELS
ORIGINAL OWNER OF 2013 LINCOLN MKZ DISCOVERED ON 6/27/14 AT 15896 MILES A BULGE ON THE SIDEWALL OF THE RIGHT REAR P245/40 R19 PIRELLI PZERO NERO TIRE. SAME OWNER/VEHICLE ON 4/2/15 AT 27600 MILES ANOTHER BULGE ON THE SIDEWALL OF THE LEFT FRONT TIRE. EACH TIRE WAS IMMEDIATELY REPLACED AT OWNERS EXPENSE PRIOR TO CATASTROPHIC FAILURE. THE TIRES DID NOT STRIKE A CURB OR EXPERIENCE ANY UNUSUAL OR HARSH ROADS. THE OWNER WAS NOT INFORMED BY THE TIRE STORE OF THIS SAFERCAR FORM AND ACTION, HENCE THE DELAY OF THIS ENTRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984181May 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ....UPDATED 06/23/ 17 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984336May 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE FRONTAL PASSENGER INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983889May 7, 2017
POWER TRAIN
TRANSMISSION HARD SHIFT FROM 1-2 AND 3-4, STARTED EXPERIENCING PROBLEM APPROXIMATELY 24,000 MI HAVE TAKEN TO DEALERSHIP TWICE(ONCE IN FEB FOR 4 DAYS) AND SECOND TIME IN MAR FOR 7 DAYS), FIRST TIME SAID IT WAS LEAKING FLUID AND REPLACED "O" RING. A COUPLE OF WEEKS LATER IN MARCH RETURNED, WAS GETTING WORSE, SAID THEY REBUILT THE TRANSMISSION. SHIFTS AS IF SOMEONE HIT ME IN REAR WHEN INCREASING SPEED PULLING AWAY FROM TRAFFIC LIGHT ON A CITY STREET OR MERGING ONTO HIGHWAY. NOW MAKES A WHINING NOISE WHEN ACCELERATING FROM TRAFFIC LIGHT OF MERGING, ANYTIME SHIFTING GEARS IN GENERAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983268May 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983343May 3, 2017
SERVICE BRAKES
TRAVELING SOUTH ON CT15 IN STOP AND GO TRAFFIC. TRAFFIC WAS MOVING AT ABOUT 40 MPH AND STOPPED SUDDENLY. I APPLIED PRESUURE TO BRAKE PEDAL TO STOP. PEDAL WENT TO FLOOR. IT APPEARED THAT MINIMUAL REGENERATIVE BRAKING WAS ENGAGED BUT NO ADDITIONAL FRICTION BRAKING. CAR HAD PLENTY OF DISTANCE IN WHICH TO STOP [ MORE THAN 140 FEET]. CAR SLOWED FOR A TIME BUT WHEN SPEED WAS REDUCED TO ABOUT 10 MPH, THE REGENERATIVE BRAKING DISENGAGED AND CAR SURGED FORWARD AND REAR ENDED TRUCK CAUSING SUBSTANTIAL BODY DAMAGE. NO WARNING LIGHTS WERE LITE ON DASH. DEALERS HAD INSPECTED BRAKE BOTH BEFORE AND AFTER CRASH AND REPORTED NO PROBLEMS. SIMULATED BRAKE ASSIST DID NOT PROVIDE ANY RESISTANCE TO PRESSURE ON PEDAL. BRAKE PEDAL POSITION SENSOR DID NOT GENERATE BRAKE REQUEST OR ABS AND ECM DID NOT RECONGNIZE REQUEST FOR EXTRA BRAKING. EXTREME PRESSURE ON BRAKE PEDAL DID NOT ACTIVATE FAIL/SAFE MANUAL FRICTION BRAKING. CAR SHOULD STOP IN 140 FEET FROM 60 MPH. QUESTIONS - WHAT WAS THE CAUSE OF THE SBA NOT ACTIVATING? WHY DID THE ABS AND ECM IGNORE OR NOT PROPERLY RESPOND TO THE BRAKING REQUEST? WHY THE FAIL/SAFE FRICTION BRAKING MODE FAIL TO ACTIVATE? WHAT PEDAL PRESSURE IS REQUIRED TO ACTIVATE MODE? THERE ARE NUMEROUS PRIOR REPORTS OF SIMILAR SYMPTOMS CAUSING ACCIDENTS IN 2011/2012 LINCOLN/FORD HYBRIDS. WHAT IS THE STOPPING DISTANCE FROM 60 MPH IN FAIL/SAFE MODE. FORD LITERATURE ON THE HYBRID BRAKING SYSTEM DOES NOT SPEAK TO THIS ISSUE OR GIVE ANY WARNING TO CUSTOMERS. HOW IS THE FAIL/SAFE FRICTION BRAKING SYSTEM TESTED TO INSURE PROPER OPERATION IN AN EMERGENCY? WHY DOES THE BRAKE PEDAL GO TO THE FLOOR WHEN DRIVER IS ATTEMPTING A PANIC STOP?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10981650May 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER WAS CONTACTED IMMEDIATELY AND THE MECHANIC ADVISED THE CONTACT NOT TO CALL UNTIL THE MANUFACTURER SENT A SECOND RECALL NOTICE. THE CONTACT RECEIVED SEVERAL RECALL NOTIFICATION LETTERS, BUT THE PARTS HAD NOT YET BEEN SUPPLIED FROM THE MANUFACTURER TO THE DEALER FOR MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980926April 26, 2017
AIR BAGS
TAKATA RECALL. RECEIVED RECALL ON MY MKZ IN JULY,2016. TO DATE PROBLEM HAS NOT BEEN REPAIRED. I WANT TO KNOW WHEN THIS PROBLEM IS GOING TO BE RESOLVED. I HAVE CALLED AND WRITTEN BEFORE AND DO NOT GET ANY RESPONSE AS TO WHEN PROBLEM WILL BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980461April 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE DEALER WAS CONTACTED AND STATED THAT THE MANUFACTURER WOULD INFORM THE CONTACT WHEN PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/21/17*LJ UPDATED 11/20/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980127April 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/13/17*LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980231April 24, 2017
AIR BAGS
TAKATA RECALL -- IT HAS BEEN A YEAR AND THE DEALER STILL ONLY TELLS ME THEY DO NOT KNOW WHEN THE PARTS WILL BE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979980April 23, 2017
FUEL/PROPULSION SYSTEM
MY MPG EXPERIENCE TO DATE HAS BEEN IN THE 14-17 MPG RANGE. COPIES OF THREE TANK REFILL GAS RECEIPTS SHOWING ODOMETER MPG READINGS ARE ATTACHED. I AM 81 YEARS OLD AND A CONSERVATIVE DRIVER THAT NEITHER DRIVES AT HIGH SPEEDS NOR RUSHES FORWARD OUT OF STOPS. LINCOLN AND DEALER ADVERTISE 21 MPG IN CITY DRIVING. I TOOK THE CAR TO THE DEALER AND THEY CERTIFIED PERFORMANCE IN THE 15 MPG AREA. ( COPY ATTACHED) . I HAVE ALSO CORRESPONDED WITH LINCOLN. COPY THEIR LAST LETTER STATING THAT THEY WOULD REPLY TO STATING THAT THEY "WERE NOT ABLE TO BE OF FURTHER ASSISTANCE " - IS THERE ANYTHING YOU CAN DO TO HELP? CORDIALLY [XXX] [XXX] [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979722April 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979638April 20, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979118April 18, 2017
AIR BAGS
TAKATA RECALL.. NHTSA RECALL #16V-384.. WAS NOTIFIED BY LINCOLN IN LETTER DATED JULY 2016 OF PASSENGER AIRBAG DEFECT YET AS OF 4/18/17 LINCOLN STILL HAS NO TIMELINE FOR REPLACEMENT. THEY SAY NHTSA DEEMS CAR IS SAFE TO DRIVE BUT GIVES OUT CONFUSING INFORMATION AS TO WHETHER IT IS SAFE TO HAVE A PASSENGER IN FRONT SEAT. CAR CANNOT BE SOLD FOR OPTIMUM RESALE VALUE DUE TO RESOLVED RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978863April 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/23/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972398April 14, 2017
ENGINE
TL* THE CONTACT OWNED A 2013 LINCOLN MKZ HYBRID. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED SMOKE COMING FROM THE VEHICLE. THE CONTACT OPENED THE HOOD AND SAW FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10971820April 11, 2017
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE AND THE FUEL FIRING INLET WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 50,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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