Lincoln MKX Complaints

1,418 consumer complaints on file.

#11395212February 8, 2021
SERVICE BRAKES
I WAS DRIVING ON THE HIGHWAY WHEN THE VEHICLE IN FRONT OF ME SUDDENLY SLOWED DOWN CAUSE THE TRAFFIC WAS STOPPED ,AS I HIT THE BRAKE IT WENT TO THE FLOOR AND THE VEHICLE COULD NOT STOP I HAD TO PULL OFF TO THE SHOULDER TO AVOID HITTING THE CAR, I ALSO HAD TO PUMP THE BRAKES A NUMBER OF TIMES BEFORE THE VEHICLE CAME TO A STOP THIS WAS N THE 3RD OR 4TH TIME THIS HAPPENED TO ME AND 2 TIMES WITH MY WIFE DRIVING THE SUV THIS IS CAR WAS REPAIRED BY THE DEALER IN 2018 FOR THE EXTENDED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394400February 3, 2021
ENGINE
I HAVE NOTICED EXHAUST FUMES IN THE CABIN WHEN DRIVING. I DRIVE BOTH HIGHWAY AND CITY, BUT IT IS WORSE ON THE HIGHWAY. I STARTED FEELING TIRES AND FOGGY HEADED EVERY TIME I DROVE. I TRIED RECYCLING AIR AND OPEN AIR BOTH BUT DIDN'T SEEM TO HELP. I WENT TO THE DEALERSHIP FOR OIL CHANGE AND TOLD THEM ABOUT THE PROBLEM. SERVICE CONCIERGE SAID THEY HAD ANOTHER 2016 MKX IN AT THAT TIME WITH THE SAME PROBLEM. I WAS TOLD THEY COULDN'T LOOK AT MY VEHICLE FOR OVER TWO WEEKS AND WOULDN'T HAVE A LOANER CAR UNTIL THEN. I TOLD THEM I WAS CONCERNED ABOUT DRIVING WITH THE PROBLEM AND WAS OFFERED TWO OPTIONS... LEAVE IT THERE UNTIL THEY COULD LOOK AT IT, WITH NO LOANER CAR, OR FOR TIMES SAKE TAKE IT TO ANOTHER DEALERSHIP. THIS IS UNACCEPTABLE AND A LIABILITY IN MY OPINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390668January 29, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AND COMING TO A STOP LIGHT, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO LOWER, CAUSING THE BRAKING DISTANCE TO BE EXTENDED. AFTER THE VEHICLE CAME TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO BILL HOOD FORD (1500 N. MORRISON BLVD, HAMMOND, LA 70401) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER BRAKE BOOSTER WAS FAULTY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390210January 27, 2021
SERVICE BRAKES
RECALL ISSUED IN AUGUST OF 2020. I HAVE CALLED MONTHLY TO GET OBTAIN AN UPDATE FOR THE AVAILABILITY OF PART NEEDED TO REPAIR MY VEHICLES BRAKES, AND MY DEALERSHIP KEEPS PUSHING THE DATE OF AVAILABILITY BACK. THE DEALERSHIP STATES THAT THE MANUFACTURER IS NOT PROVIDING A DATE WHEN THE PART WILL BE AVAILABLE. MY DEALERSHIP IS INSTRUCTED ME TO CHECK MY VEHICLE 'DAILY FOR BRAKE FLUID LEAKS," THIS IS UNACCEPTABLE. I PURCHASED A "NEW" CAR IN 2016, "NOT A USED CAR," AND I SHOULD NOT HAVE TO "CHECK MY CAR DAILY" FOR A LEAK IN MY BRAKE FLUID. LINCOLN HAS HAD ALMOST SIX MONTHS TO OBTAIN AND START REPAIRS OF THIS RECALL AND HAS FAILED TO INITIATE THE REPAIR. AS A US CONSUMER I SHOULD NOT HAVE TO DRIVE MY VEHICLE WITH THE FEAR THAT MY BRAKES MAY GO OUT, OR FAIL TO STOP TIMELY EVERY TIME I DRIVE. THIS IS NOT A DOOR HANDLE THAT IS LOOSE, THIS IS MY BRAKES, ON MY CAR. PLEASE HELP! LINCOLN NEEDS TO BE HELD RESPONSIBLE AND START PROVIDING THE REPAIRS THAT CONSUMERS NEED IN ORDER TO OPERATE A SAFE VEHICLE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389181January 21, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BAYWAY LINCOLN 12333 GULF FWY, HOUSTON, TX 77034; (281) 929-6500) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387749January 12, 2021
VISIBILITY/WIPER
THE SPRAYERS ON THE HOOD WOULD NOT SPRAY WINDSHIELD WIPER FLUID. MY VEHICLE WAS IN MOTION WHEN I NEEDED TO CLEAN MY WINDSHIELD DUE TO POOR VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387541January 11, 2021
ELECTRICAL SYSTEM
DRIVER SIDE FRONT DOOR SENSOR SAYS CAR DOOR IS OPEN EVEN WHEN DOOR IS FIRMLY SHUT. CAUSES DOORS NOT TO LOCK, INTERIOR AND PUDDLE LIGHTS REMAIN ON, DRAINS BATTERY, DOORS WON'T LOCK EVEN WITH CAR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385756December 31, 2020
STRUCTURE:BODY, SERVICE BRAKES
MY 2012 LINCOLN MKX IS EXPERIENCING AN ISSUE WITH THE BRAKES MAKING IT ALMOST IMPOSSIBLE TO STOP. THE BRAKE PEDAL IS REQUIRING EXTREME FORCE TO STOP AND GOES ALL THE WAY TO THE FLOOR, FOLLOWED BY A HISSING AIRY SOUND. THE VEHICLE WAS TAKEN TO THE LINCOLN DEALER WHO DIAGNOSED THE ISSUE AS A BRAKES AND CHARGED ME $900. AFTER PICKING UP THE VEHICLE AND TEST DRIVING IT, THE PROBLEM PERSISTED. AFTER RE-DIAGNOSING THEY POINTED THE FINGER TO A HYDRAULIC CONTROL UNIT. THIS ISSUE POSES GREAT DANGER AND THE INABILITY TO STOP WITHOUT LITERALLY STANDING AND APPLYING FORCE TO THE BRAKES. I HAVE HAD TO STOP DRIVING THE CAR BECAUSE WHEN COMING TO A STOP AT ANY SPEED, THE FORCE NEEDED TO STOP AND A COUPLE CLOSE CALLS WITH RAMMING IN THE BACK OF SOMEONE, THE CAR IS JUST TOO DANGEROUS. ADDITIONALLY, I'VE HAD OTHER ISSUES WITH THIS CAR WHERE THE TRUNK WILL NOT STAY OPEN. IT DOES NOT DETECT A PERSON PUTTING THINGS IN THE TRUNK AND I'VE HAD TO RUN AND PUSH IT UP TO SAVE A KID WHO WAS LOADING SPORTS EQUIPMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384066December 18, 2020
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS
YESTERDAY, DECEMBER 17, 2020, WHILE BACKING FROM A PARKING SPACE THE BRAKES SELF-APPLIED, NO ALARM SOUNDED PRIOR, AND WHILE NOT CLOSE TO ANYTHING. I COULD LET OFF THE ACCELERATOR AND THE BRAKE WOULD RELEASE SOME. WHEN STRAIGHTENED OUT AND DRIVING A SHORT DISTANCE DOWN THE AISLE IT HAPPENED 2 OR 3 MORE TIMES AND GAVE A RED SIDE WARNING LIGHT. DEAD STOPS, ACCELERATOR FELT HARD TO PUSH. HAPPENED BOTH WHEN CARS WERE ON THE SIDE(S) AND NONE CLOSE AT ALL. I GOT TO THE INTERSECTION WITH NO CARS CLOSE ON ALL 4-SIDES. WHEN I PULLED INTO THE INTERSECTION, IT BRAKED TO A COMPLETE STOP AND REFUSED TO MOVE. BY PLAYING WITH THROTTLE AND DRIVE/PARK BUTTONS, I GOT THE CAR MOVING, I PULLED INTO AN OPEN AREA AND SHUT THE CAR OFF, AND RESTARTED. I DROVE HOME, WENT THROUGH AN 8-FOOT GARAGE DOOR, AND PARKED WITH NO MORE PROBLEMS. THIS ALL HAPPENED IN A WALMART PARKING LOT AND EXIT LANE. DUE TO THE HARD BRAKING, IF THERE HAD BEEN CARS BEHIND OR APPROACHING A COLLISION WOULD HAVE BEEN POSSIBLE IF THE OTHER DRIVER COULD NOT REACT TO AVOID MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383924December 17, 2020
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
THE SUV WILL MAKE A NOISE WHEN BRAKING. ALSO SOMETIMES IT WILL NOT STOP THE SUV AND I'VE HAD TO HIT A DITCH TO AVOID A CAR CRASH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11378213December 7, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
DRIVING DOWN THE HIGHWAY AND TRANSMISSION SHIFT TO LOW BY ITSELF. IT ALMOST CAUSED ME TO GET IT. THE PTU IS LEAKING TRANSMISSION FLUID. YOUNEVERKNOW WHEN IT IS LOW. THIS CAR HAD THIS PROBLEM SINCE IT WAS MANUFACTURED AND THEY NEVER FIXED THE PROBLEM. IT NEEDS TO BE FIXED AND NEEDS A HEAT SHIELD BETWEEN THE PTU AND THE ENGINE TO KEEP IT FROM LEAKING AND CAUSING DANGEROUS SITUATIONS ON THE ROAD. THE CAR SMOKES SO BAD THAT IT LOOKS LIKE IT IS ON FIRE. SCARED TO DRIVE BECAUSE I NEVER KNOW WHAT WILL HAPPEN IF THE FLUID IS LOW. YOU CAN SEE THE LEAK FROM THE PTU UNDER THE CAR. NOT MANY PEOPLE COMPLAINED ABOUT IT BECAUSE THEY DON'T KNOW ABOUT THIS WEBSITE. THIS IS REALLY DANGEROUS IF IT DOESN'T GET RECALLED SOON. WHEN THE CAR WAS MANUFACTURED IT WAS UNDER WARRANTY. SO THEY FIXED IT THEN BUT WHEN THE WARRANTY WAS UP. IT WAS UP TO THE CUSTOMER TO DISHUP 2500.00 TO FIX IT. YOU CAN CALL AMCCO IN ZANESVILLE OHIO THEY WILL TELL YOU HOW MANY GOT FIXED UNDER WARRANTY. THE PROBLEM IS THE PTU IS SO CLOSE TO THE ENGINE IT BURNS THE FLUID IN IT. EVENTUALLY IT WEARS OUT OTHER SEALS IN THE TRANSMISSION, WHICH MAKES THINGS WORST. MY CAR SITS MOST OF THE TIME. TOO SCARED TO DRIVE IT. PLEASE HELP ME GET A RECALL ON THIS. IF YOU LOOK UP PROBLEMS WITH 2008 LINCOLN MKX YOU WILL SEE THAT IS ONE OF THE MAIN PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378319December 7, 2020
SERVICE BRAKES
NO PRESSURE AT ALL ON THE BRAKE PEDAL, RESULTING IN TOTAL LOSS OF BRAKE POWER KNOWN AS VAPOUR LOCK; IN WITCH CALL MY VEHICLE TO CRASH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11377245December 1, 2020
POWER TRAIN, SUSPENSION, WHEELS
MY TRANSFER CASE IN MY CAR BROKE AND I JUST BOUGHT THIS CAR IN AUGUST. IS IT FROM THE RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376636November 27, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY, BRAKE PEDAL GOES TO THE FLOOR BOARD. REPLACED ROTORS BRAKE PADS AND CALIPERS. A COUPLE OF WEEKS LATER, PEDAL GOES TO FLOORBOARD AGAIN. REPLACED MASTER CYLINDER, BUT WAS TOLD IT WAS PROBABLY THE ABS BOOSTER. NEEDS TO BE A RECALL. THIS IS THE 60 TH COMPLAINT. ALSO BACK UP CAMERA IS UPSIDE DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375844November 22, 2020
SERVICE BRAKES
I HAVE TO CHANGE THE BREAKS & ROTORS TWICE IN 2 YEARS. MY MECHANIC SAYS IT IS THE 'BREAK BOOSTER'. HE STATED THAT THEIR MIGHT BE A RECALL. THE VEHICLE IS HAVING ISSUES STOPPING. I AM AFRAID THE WILL GO OUT AND CAUSE AN ACCIDENT. THE BREAKS MAKE A RELEASED AIR SOUND AND IT IS HARD TO MAKE A COMPLETE STOP. SO I STOPPED DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375459November 19, 2020
POWER TRAIN
THE PTU LEAKS TRANSMISSION FLUID. I WAS TOLD THIS WAS A PROBLEM SINCE THE CAR WAS MANUFACTURED. I WANTED TO KNOW WHY THERE WASN'T A RECALL ON IT. IT CAN DAMAGE OTHER SEALS ON CAR AND CAUSE A SAFETY HAZARD. I JUST BROUGHT MY CAR A MONTH AGO AND WAS NEVER TOLD ABOUT IT. I WAS TOLD NOT TO DRIVE IT THAT OFTEN TILL I GET IT FIXED. MY CAR WAS NOT SHIFTING RIGHT, SMOKING, AND I HAVE TO ADD TRANSMISSION FLUID TO IT. THERE IS NO WAY TO TELL IF IT HAS TOO MUCH, WHICH WILL CAUSE IT TO HAVE OTHER PROBLEMS IN THE LONG RUN. YOU SEE THE SMOKE WHEN DRIVING. IT LOOKS LIKE THE CAR IS ON FIRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374870November 16, 2020
UNKNOWN OR OTHER
MY VEHICLE A 2012 LINCOLN MKX WITH UNDER 32,000 MILES SPORADICALLY WHEN SHIFTED TO PARK THE GEAR SHIFT DOES NOT SHOW THE VEHICLE HAS BEEN SET TO PARK. & A MESSAGE APPEARS INSTRUCTING TO "SHIFT THE VEHICLE TO PARK"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374703November 14, 2020
UNKNOWN OR OTHER
TRANSMISSION NOT IN PARK BUT IT IS IN PARK. DRIVERS DOOR AJAR BUT DOOR IS SHUT. THESE SHOW UP IN THE DASH INFORMATION CENTER. GETTIN WORSE WITH TIME. MKX ONLY HAS 37,500 MILES. 2015 MKX. FEAR SAFETY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374523November 13, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
LIFT GATE WILL OPEN WITHOUT PROMPTING. HAVE PARKED THE VEHICLE AND WENT INSIDE AND COME BACK OUTSIDE AND LIFTGATE WILL BE OPEN. AT OTHER TIMES IT WILL NOT OPEN OR CLOSE WHEN I PUSH THE BUTTON ON THE DASH OR THE REAR CARGO BUTTON OR KEY FOB BUTTON. CAMERA GOES FUZZY OR BLACKS OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374620November 13, 2020
SERVICE BRAKES
WHEN MAKING A STOP THE BRAKES ARE HARD, THEN SUDDENLY THE GO ALL THE WAY TO THE FLOOR. THEN AT AT TRAFFIC LIGHT WAITING FOR THE LIGHT TO CHANGE THE CAR DIES, I HAVE TO PUT IT IN PARK TO START IT UP. THE ENGINE LIGHT WILL COME ON FOR ABOUT 30 MINUTES. I'D TAKEN IT TO THE FORD LINCOLN DEALERSHIP THE DIAGNOSIS WAS THE BRAKE BOOSTER COST WAS 905.00 ALSO THE BACK UP CAMERA US UPSIDE DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Lincoln MKX