Lincoln MKX Service Bulletins

480 manufacturer communications on file.

• October 4, 2017•Document ID: 10125074

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  SSM 46854

  Date Added:

  December 14, 2017

  Manufacturer:

  FORD

  Summary

  Some 2017-2018 Fusion/MKZ/MKC/MKX/Continental with all audio systems and 2017-2018 Escape with Sony audio systems may exhibit an inoperative speed compensation volume feature. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.

  Associated Products (12)

  2018 Ford Escape2018 Ford Fusion2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Escape2017 Ford Fusion2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKX2017 Lincoln MKZ
  Associated Documents

  • DownloadMC-10125074-0001.pdf↗
• September 28, 2017•Document ID: 10119684

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SSM 46848

  Date Added:

  October 21, 2017

  Manufacturer:

  FORD

  Summary

  Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC 3 software upgrades to support these apps are not currently available, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages  SYNC.

  Associated Products (34)

  2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford F-1502017 Ford Fiesta2017 Ford Focus2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKT2017 Lincoln MKX2017 Lincoln MKZ2017 Lincoln Navigator2016 Ford C-Max2016 Ford Edge2016 Ford Escape+ 14 more
  Associated Documents

  • DownloadMC-10119684-0001.pdf↗
• September 21, 2017•Document ID: 10119678

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SSM 46834

  Date Added:

  October 21, 2017

  Manufacturer:

  LINCOLN

  Summary

  Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.

  Associated Products (37)

  2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Fusion2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKT2017 Lincoln MKX2017 Lincoln MKZ2017 Lincoln Navigator+ 17 more
  Associated Documents

  • DownloadMC-10119678-0001.pdf↗
• September 19, 2017•Document ID: 10119658

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  TSB 17-0065

  Date Added:

  October 21, 2017

  Manufacturer:

  FORD

  Summary

  Some 2015-2017 Edge and 2016-2017 MKX vehicles built on or before 15-Apr-2017 and 2017 Continental vehicles built on or before 19-Oct-2016 may exhibit a rattle noise from the underbody of the vehicle while moving. This may be due to the movement of loose floor pan underbody shield fasteners which are attached to the underbody shields. Follow the Service Procedure steps to correct the condition.

  Associated Products (6)

  2017 Ford Edge2017 Lincoln Continental2017 Lincoln MKX2016 Ford Edge2016 Lincoln MKX2015 Ford Edge
  Associated Documents

  • DownloadMC-10119658-0001.pdf↗
• September 13, 2017•Document ID: 10119669

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SSM 46813

  Date Added:

  October 21, 2017

  Manufacturer:

  LINCOLN

  Summary

  Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). The SYNC software version of the vehicle can be confirmed via OASIS. Do not attempt any repairs at this time. Engineering is investigating; Monitor OASIS for updates.

  Associated Products (34)

  2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford F-1502017 Ford Fiesta2017 Ford Focus2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKT2017 Lincoln MKX2017 Lincoln MKZ2017 Lincoln Navigator2016 Ford C-Max2016 Ford Edge2016 Ford Escape+ 14 more
  Associated Documents

  • DownloadMC-10119669-0001.pdf↗
• July 14, 2017•Document ID: 10115953

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SSM 46703

  Date Added:

  August 25, 2017

  Manufacturer:

  FORD

  Summary

  Some 2013-2017 Edge/MKX/Escape/MKC/Fusion/MKZ/Flex/MKT/Mondeo/Kuga/EcoSport AWD vehicles where diagnosis leads to a RDU clutch issue, a rear drive unit (RDU) service kit is available. Use the vehicle identification number (VIN) in the parts catalog to look for base part 4A232. If clutch assembly (base 4A232) is not listed in the catalog, this message does not apply. For vehicle repairs refer to updated Workshop Manual (WSM), Section 205-02 on ATC clutch repairs. Use causal part 4A232 or equivalent and applicable labor operations.

  Associated Products (35)

  2017 Ford Escape2017 Ford Flex2017 Ford Fusion2017 Lincoln MKC2017 Lincoln MKT2017 Lincoln MKX2017 Lincoln MKZ2016 Ford Escape2016 Ford Flex2016 Ford Fusion2016 Lincoln MKC2016 Lincoln MKT2016 Lincoln MKX2016 Lincoln MKZ2015 Ford Edge2015 Ford Escape2015 Ford Flex2015 Ford Fusion2015 Lincoln MKC2015 Lincoln MKT+ 15 more
  Associated Documents

  • DownloadMC-10115953-0001.pdf↗
• July 14, 2017•Document ID: 10115952

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SSM 46702

  Date Added:

  August 25, 2017

  Manufacturer:

  LINCOLN

  Summary

  Some 2016-2017 Ford/Lincoln vehicles SYNC 3 may exhibit an intermittent blank screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. During the update process the SYNC status bar shows Updating System Software for approximately 30 minutes. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or blank screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.

  Associated Products (20)

  2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Fusion2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKT2017 Lincoln MKX2017 Lincoln MKZ2017 Lincoln Navigator
  Associated Documents

  • DownloadMC-10115952-0001.pdf↗
• April 18, 2017•Document ID: 10109001

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION: CAMERA SYSTEM; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  TSB 17-2068

  Date Added:

  August 1, 2017

  Manufacturer:

  FORD

  Summary

  Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display message of Please check your surroundings for safety along with no rear view camera image when in reverse gear. This will occur only at ambient temperatures ranging from -5 Å'C to 5 Å'C (23 Å'F to 41 Å'F). This maybe due to a temperature dependent issue within the APIM crystal oscillator circuitry. Follow the Service Procedure steps to correct the condition.

  Associated Products (24)

  2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-2502017 Ford Fiesta2017 Ford Flex2017 Ford Mustang2017 Ford Taurus2017 Lincoln MKC2017 Lincoln MKT2017 Lincoln MKX2017 Lincoln Navigator2016 Ford Edge2016 Ford Escape2016 Ford Expedition2016 Ford Fiesta2016 Ford Flex2016 Ford Mustang2016 Ford Taurus+ 4 more
  Associated Documents

  • DownloadMC-10109001-0001.pdf↗
• April 12, 2017•Document ID: 10109012

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM 46522

  Date Added:

  August 1, 2017

  Manufacturer:

  LINCOLN

  Summary

  2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) that is being repaired or replaced for an internal failure must also have the vent hose replaced due to contamination in the hose.

  Associated Products (39)

  2017 Ford Edge2017 Ford Explorer2017 Ford Flex2017 Ford Taurus2017 Lincoln Continental2017 Lincoln MKT2017 Lincoln MKX2016 Ford Edge2016 Ford Explorer2016 Ford Flex2016 Ford Taurus2016 Lincoln MKS2016 Lincoln MKT2016 Lincoln MKX2016 Lincoln MKZ2015 Ford Edge2015 Ford Explorer2015 Ford Flex2015 Ford Taurus2015 Lincoln MKS+ 19 more
  Associated Documents

  • DownloadMC-10109012-0001.pdf↗
• March 30, 2017•Document ID: 10099088

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  Mfr Comm. #:

  TSB 17-0035

  Date Added:

  May 15, 2017

  Manufacturer:

  FORD

  Summary

  SOME 2015-2017 EDGE AND 2016-2017 MKX VEHICLES MAY EXHIBIT AN EXHAUST ODOR IN THE VEHICLE WHILE THE CLIMATE CONTROL SYSTEM IS IN AUTO OR RECIRCULATION MODE. CUSTOMERS MAY INDICATE THE ODOR SMELLS LIKE SULFUR, THE EXHAUST ODORS ARE ENTERING THE VEHICLE CABIN. THIS CONCERN MAY BE MORE PRONOUNCED AFTER HARD ACCELERATION, DRIVING IN HILLY CONDITIONS AND/OR TOWING A TRAILER. WHETHER AND TO WHAT EXTENT ANY OCCUPANT OF THESE VEHICLES EXPERIENCES THE EXHAUST ODOR WILL BE AFFECTED BY DRIVING HABITS, WEATHER, AND INDIVIDUAL SENSITIVITIES. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

  Associated Products (5)

  2017 Ford Edge2017 Lincoln MKX2016 Ford Edge2016 Lincoln MKX2015 Ford Edge
  Associated Documents

  • DownloadMC-10099088-0001.pdf↗
• March 23, 2017•Document ID: 10100508

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  SSM 46486

  Date Added:

  May 24, 2017

  Manufacturer:

  FORD

  Summary

  SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORT MODE. IT IS BENEFICIAL FOR BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. TO PREVENT A SYNC SYSTEM LOCKUP DURING TRANSPORT MODE DEACTIVATION, FOLLOW THE WORKSHOP MANUAL (WSM) PROCEDURE EXACTLY ALLOWING TIME FOR THE SYNC SYSTEM TO COMPLETE ITS TASKS SUCH AS FULLY BOOTING UP OR POWERING DOWN AND SHUTTING OFF BEFORE MOVING TO THE NEXT STEP OF THE PROCEDURE. IF THE VEHICLE EXHIBITS A BLANK SCREEN OR SYNC SYMPTOMS AFTER TRANSPORT MODE DEACTIVATION, REFER TO WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.

  Associated Products (41)

  2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-5502017 Ford F-6502017 Ford F-7502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental+ 21 more
  Associated Documents

  • DownloadMC-10100508-0001.pdf↗
• March 22, 2017•Document ID: 10100507

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SSM 46481

  Date Added:

  May 24, 2017

  Manufacturer:

  LINCOLN

  Summary

  SOME 2016 AND 2017 EDGE/MKX VEHICLES EQUIPPED WITH LANE KEEPING SYSTEM, ADAPTIVE STEERING, AND BUILT ON OR BEFORE 01-FEB-2017 MAY EXHIBIT AN INOPERATIVE LANE KEEPING SYSTEM. IF THE VEHICLE EXHIBITS THIS CONCERN, REPROGRAM THE SECM TO THE LATEST SOFTWARE LEVEL USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 104.04 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN DOWNLOADING AS-BUILT DATA. FOR CLAIMING, USE CAUSAL PART 3504 AND APPLICABLE LABOR OPERATIONS IN SECTION 3 OR 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.

  Associated Products (4)

  2017 Ford Edge2017 Lincoln MKX2016 Ford Edge2016 Lincoln MKX
  Associated Documents

  • DownloadMC-10100507-0001.pdf↗
• March 16, 2017•Document ID: 10099077

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:DOOR

  Mfr Comm. #:

  TSB 17-0030

  Date Added:

  May 15, 2017

  Manufacturer:

  LINCOLN

  Summary

  SOME 2016-2017 MKX VEHICLES MAY EXHIBIT ONE OR BOTH REAR DOORS THAT ARE HARD TO OPEN IN FREEZING TEMPERATURES. THIS MAY BE DUE TO WATER ENTERING AND FREEZING THE REAR DOOR EXTERIOR LATCH CABLE. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

  Associated Products (2)

  2017 Lincoln MKX2016 Lincoln MKX
  Associated Documents

  • DownloadMC-10099077-0001.pdf↗
• March 14, 2017•Document ID: 10099458

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  SSM 46450

  Date Added:

  May 17, 2017

  Manufacturer:

  FORD

  Summary

  SOME VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 AND/OR P0025. THIS MAY BE DUE TO SMALL DEBRIS CAUSING THE VCT SOLENOID TO STICK. BEFORE ATTEMPTING ANY COMPONENT DIAGNOSIS OR REPLACEMENT OF THE VCT SOLENOID, REFER TO POWERTRAIN CONTROL AND EMISSIONS DIAGNOSIS (PC/ED) PINPOINT TEST HK11 TO CYCLE THE AFFECTED VCT SOLENOID 10 TIMES TO ATTEMPT TO CLEAR THE DEBRIS. FOR CLAIMING, USE CAUSAL PART 6M280 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.

  Associated Products (29)

  2017 Ford C-Max2017 Ford E-2502017 Ford E-3502017 Ford E-4502017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-5502017 Ford F-6502017 Ford F-7502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Fusion2017 Ford Mustang+ 9 more
  Associated Documents

  • DownloadMC-10099458-0001.pdf↗
• March 9, 2017•Document ID: 10099455

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  SSM 46440

  Date Added:

  May 17, 2017

  Manufacturer:

  LINCOLN

  Summary

  SOME 2017 FUSION, MKZ, CONTINENTAL AND MKX WITH AN INSTRUMENT PANEL CENTER MOUNTED SPEAKER MAY EXHIBIT NO AUDIO, NAVIGATION INOPERATIVE, INABILITY TO ACCESS AUDIO FEATURES WITH ALL CONTROLS INCLUDING STEERING WHEEL SWITCHES AND VOICE COMMANDS WITH DIAGNOSTIC TROUBLE CODE (DTC) U0184. IF UNABLE TO COMMUNICATE WITH THE AUDIO CONTROL MODULE (ACM), REMOVE THE RADIO POWER FUSE FOR 10 MINUTES TO RESET THE ACM. REPROGRAM THE ACM TO THE LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 104.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 18C869 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS.

  Associated Products (4)

  2017 Ford Fusion2017 Lincoln Continental2017 Lincoln MKX2017 Lincoln MKZ
  Associated Documents

  • DownloadMC-10099455-0001.pdf↗
• March 8, 2017•Document ID: 10099451

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  SSM 46438

  Date Added:

  May 17, 2017

  Manufacturer:

  LINCOLN

  Summary

  SOME 2016-2017 F150, EDGE, MKX, ESCAPE, FOCUS, MKC, FUSION, MKZ, TAURUS AND 2017 CONTINENTAL VEHICLES EQUIPPED WITH 2.0L, 2.7L OR 3.0L GASOLINE TURBOCHARGED DIRECT INJECTION(GTDI) ECOBOOST ENGINES MAY EXHIBIT MALFUNCTION INDICATOR LIGHT(MIL) ON WITH DIAGNOSTIC TROUBLE CODES(DTC) P1013, P1015 AND/OR P1016 STORED IN POWERTRAIN CONTROL MODULE(PCM). CHECK TURBOCHARGER WASTEGATE CONTROL HOSES FOR WATER/ICE RESTRICTIONS OR PINCHING AT ZIP-TIE ON ENGINE CAM COVER RETAINER(2.7L AND 3.0L ONLY). IF RESTRICTION IS FOUND ON CAM COVER RETAINER, CUT ZIP TIE AND CLEAR DTCS. IF WATER/ICE RESTRICTION IS FOUND, DRAIN HOSES, REASSEMBLE AND CLEAR DTCS. IF DTCS RETURN, REFER TO WORKSHOP MANUAL (WSM) OR POWERTRAIN CONTROL EMISSIONS DIAGNOSIS (PCED) MANUAL FOR NORMAL DIAGNOSTICS. ENGINEERING IS INVESTIGATING THE CONCERN, MONITOR OASIS FOR FURTHER UPDATES.

  Associated Products (20)

  2017 Ford Edge2017 Ford Escape2017 Ford F-1502017 Ford Focus2017 Ford Fusion2017 Ford Taurus2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKX2017 Lincoln MKZ2016 Ford Edge2016 Ford Escape2016 Ford F-1502016 Ford Focus2016 Ford Fusion2016 Ford Taurus2016 Lincoln MKC2016 Lincoln MKT2016 Lincoln MKX2016 Lincoln MKZ
  Associated Documents

  • DownloadMC-10099451-0001.pdf↗
• February 27, 2017•Document ID: 10095858

  Service Bulletin/Repair Instructions
  POWER TRAIN:DRIVELINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  SSM 46412

  Date Added:

  March 20, 2017

  Manufacturer:

  FORD

  Summary

  SOME 2007-2016 EDGE/MKX/FLEX/MKT/MKZ/MKS/TAURUS/TAURUS POLICE/EXPLORER/EXPLORER POLICE EQUIPPED WITH ALL WHEEL DRIVE (AWD) AND BUILT ON OR BEFORE 30-JUN-2016 MAY EXHIBIT A TICKING AND/OR KNOCKING NOISE COMING FROM THE DRIVELINE AREA. TO IDENTIFY THIS NOISE, REFER TO WORKSHOP MANUAL (WSM), SECTION 100-04, AND FOLLOW THE SYMPTOM CHART. IF THE SOURCE OF THE NOISE IS IDENTIFIED AS THE PTU AND/OR INTERNAL TO THE PTU, DISASSEMBLE PTU ASSEMBLY. REFER TO UPDATED WSM, SECTION 308-07. IF THE PTU IS DETERMINED TO BE REPAIRABLE, UTILIZE KIT GB5Z-7P258-A AND THE INCLUDED INSTRUCTION SHEET. FOR CLAIMING, USE CAUSAL PART 7P258 AND APPLICABLE LABOR OPERATIONS IN SECTION 07 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.

  Associated Products (74)

  2016 Ford Edge2016 Ford Explorer2016 Ford Flex2016 Ford Taurus2016 Lincoln MKS2016 Lincoln MKT2016 Lincoln MKX2016 Lincoln MKZ2015 Ford Edge2015 Ford Explorer2015 Ford Flex2015 Ford Taurus2015 Lincoln MKS2015 Lincoln MKT2015 Lincoln MKX2015 Lincoln MKZ2014 Ford Edge2014 Ford Explorer2014 Ford Flex2014 Ford Taurus+ 54 more
  Associated Documents

  • DownloadMC-10095858-0001.pdf↗
• February 9, 2017•Document ID: 10095781

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SSM 46371

  Date Added:

  March 20, 2017

  Manufacturer:

  FORD

  Summary

  SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFORD MOBILE PHONE APPLICATIONS. 2G NETWORKS WERE DECOMMISSIONED ON 16-JAN-2017. IF THE 3G TCU WAS OPERATING ON A 2G NETWORK, IT WILL NOT AUTOMATICALLY ATTEMPT TO RECONNECT TO THE REPLACEMENT 3G NETWORK. TO CORRECT, RESET THE TCU BY REMOVING ITS POWER FUSE FOR 5 MINUTES. IF THE CONCERN IS STILL PRESENT, FOLLOW NORMAL DIAGNOSTICS IN WORKSHOP MANUAL (WSM), SECTION 415-00. REFER TO PTS OASIS HOME PAGE FOR TCU VERSION IDENTIFICATION. FOR CLAIMING, USE CAUSAL PART 14G229 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.

  Associated Products (24)

  2017 Ford C-Max2017 Ford Fusion2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKX2017 Lincoln MKZ2016 Ford C-Max2016 Ford Focus2016 Ford Fusion2016 Lincoln MKC2016 Lincoln MKX2016 Lincoln MKZ2015 Ford C-Max2015 Ford Focus2015 Ford Fusion2015 Lincoln MKC2015 Lincoln MKZ2014 Ford C-Max2014 Ford Focus2014 Ford Fusion+ 4 more
  Associated Documents

  • DownloadMC-10095781-0001.pdf↗
• February 7, 2017•Document ID: 10095639

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

  Mfr Comm. #:

  SSM 46363

  Date Added:

  March 17, 2017

  Manufacturer:

  FORD

  Summary

  SOME 2016 EDGE/MKX VEHICLES EQUIPPED WITH A 2.7L ENGINE AND BUILT ON 1-APR-2016 AND THROUGH 1-OCT-2016 MAY EXHIBIT A ROUGH IDLE IN NEUTRAL OR PARK AT NORMAL OPERATING TEMPERATURE OR AFTER A HOT RESTART, WHITE OR BLUE SMOKE FROM THE EXHAUST, EXCESSIVE OIL CONSUMPTION AND/OR AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0300, P0301, P0302, P0303, P0304, P0305, P0306 AND/OR P0316. SUSPECT THE CYLINDER HEADS AS THE CAUSE FOR THIS ISSUE. IF THE VEHICLE ALSO EXHIBITS P0524 AND/OR P06DD SUSPECT THE LONG BLOCK AS THE CAUSE FOR THIS ISSUE.

  Associated Products (2)

  2016 Ford Edge2016 Lincoln MKX
  Associated Documents

  • DownloadMC-10095639-0001.pdf↗
• February 2, 2017•Document ID: 10095624

  Service Bulletin/Repair Instructions
  POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR

  Mfr Comm. #:

  SSM 46355

  Date Added:

  March 17, 2017

  Manufacturer:

  FORD

  Summary

  MULTIPLE 2014-2016 VEHICLES EQUIPPED WITH 6F35 TRANSMISSION AND BUILT ON 1-JAN-2014 AND THROUGH 31-DEC-2015 MAY EXHIBIT HARSH REVERSE ENGAGEMENT AND HARSH/DELAYED 3RD AND 5TH GEAR UP/DOWN SHIFTS WITH NO DTCS PRESENT. THIS MAY BE DUE TO A MECHANICALLY BINDING SHIFT SOLENOID B (SSB). VERIFY HARSH REVERSE AND 3RD AND 5TH GEAR SHIFT EVENTS ARE PRESENT. USING IDS, IDENTIFY THE BAND NUMBER OF SSB FOR USE WHEN ORDERING PARTS. REMOVE THE MAIN CONTROL. DISASSEMBLE AND THOROUGHLY CLEAN THE VALVE BODY AND SOLENOID BODY TO REMOVE ANY CONTAMINANTS. REPLACE SSB, REFER TO WORKSHOP MANUAL (WSM) SECTION 307-01. USING IDS, CLEAR TRANSMISSION ADAPTIVE TABLES. FOR CLAIMING, USE CAUSAL PART 7G383 AND APPLICABLE LABOR OPERATIONS IN SECTION 7 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.

  Associated Products (36)

  2016 Ford C-Max2016 Ford Edge2016 Ford Escape2016 Ford Explorer2016 Ford Focus2016 Ford Fusion2016 Ford Taurus2016 Ford Transit Connect2016 Lincoln MKC2016 Lincoln MKT2016 Lincoln MKX2016 Lincoln MKZ2015 Ford C-Max2015 Ford Edge2015 Ford Escape2015 Ford Explorer2015 Ford Fiesta2015 Ford Focus2015 Ford Fusion2015 Ford Taurus+ 16 more
  Associated Documents

  • DownloadMC-10095624-0001.pdf↗