Lincoln Mark Complaints

1,009 consumer complaints on file.

#723253May 27, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
I HAD THE WIPER MOTOR REPAIRED (EVEN THOUGH I TOLD THE DEALER TO REPLACE IT) ABOUT THREE YEARS AGO. THE WIPERS STILL LOCK IN THE UPRIGHT POSITION. I DO NOT WANT TO GO THROUGH THE EXPENSE OF REPLACING THESE AT HIGH COST WHEN THIS IS OBVIOUSLY A MANUFACTURER DEFECT. PLEASE ADVISE. THANK YOU VERY MUCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862636May 26, 2000
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WHEN CONSUMER WAS DRIVING VEHICLE HEADLIGHTS WOULD GO OFF. CONSUMER WOULD HIT THE DASHBOARD AND THE LIGHTS WOULD COME BACK ON. CONSUMER TOOK VEHICLE TO THE DEALERSHIP, AND MECHANIC TOLD HER THAT THE SWITCH IN THE STEERING COLUMN HAD MELTED THE WIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861971May 16, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE TRAVELING AND WHEN DEPRESSING GAS PEDAL VEHICLE WOULD NOT SPEED UP. ALSO, TRANSMISSION CLIP NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722446May 9, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
SINCE PURCHASE OF VEHICLE, I HAVE RETURNED IT TO THE LINCOLN DEALER ON SEVERAL OCCASIONS DUE TO COMPUTER FAILURE. THE CONPUTER CONSOLE READ THE GAS MILEAGE, DRIVER DOOR AJAR, OTHER VEHICLE ERRORS QUITE OFTEN. WHEN REQUESTED FOR AN ENGINEER FROM FORD MOTOR COMPANY TO COME DOWN AND INSPECT THE VEHICLE FOR COMPUTER MALFUNCTION PROBLEMS I WAS TOLD THAT THE FORD ENGINEER WAS SPOKEN TO OVER THE PHONE AND HE SUGESSTED TO WAIT AND THE COMPUTER WOULD RESET ITSELF NORMALLY. I FEEL THAT THE CONSTANCE MALFUNCTIONING OF THE COMPUTER COULD ALSO BE THE CASUE FOR THE AIRBAG NOT DEPLOYING DOING THE ACCIDENT. WHEN I SPOKE WITH THE SERVICE WRITER AS THE FREEDOM FORD LINCOLN MERCURY REPAIR SHOP ABOUT THE POSSIBLE AIRBAG PROBLEM I WAS TOLD THAT THE AIRBAG WAS LOCATED IN THE MIDDLE OF THE GRILL (FENDER) AND UNLESS THE CAR WAS DAMAGED IN THAT PARTICULAR AREAR THEN THE AIRBAG WOULD NOT DEPLOY. I INIDICATED TO THE GENTLEMEN THAT THE ANSWER HE GAVE TO ME WAS NOT SATISFACTORY NOR WAS IT LOGICAL BECASUE IF I WAS HIT FROM THE REAR AT TA FAST RATE OF SPEED AND THE AIRBAG DID NOT DEPLOY BUT I HIT THE WINDSHIELD OR WENT THROUGH THE WINSHIELD THEN BASED ON HIS ANSWER OF SOLUTION THE AIRBAG STILL WILL NOT DEPLOY. I ASK THAT THE PROBLEM IS TAKEN MORE SERIOUS WITH FORD AND THE DEALER AND RECTIFIED IF THERE IS IN FACT IS A PROBLEM. I NEVER DID GET AN ANSWER FROM FORD MOTOR COMPANY BEACUSE THE GENTLEMENT THAT ASSISTED ME WAS VERY CONDESENDING TO SAY THE LESS AND NOT COOPERATIVE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#722338May 6, 2000
SUSPENSION:FRONT
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
Yes
Fire:
Yes
Injuries:
4
Deaths:
2
#721274April 10, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
THE TORQUE CONVERTER IN MY CAR HAS STARTED TO SHUTTER AND LEAK FLUID. I TOOK IT TO THE DEALER AND ANOTHER LOCAL GARAGE. THEY SAID THIS WAS A COMMON PROBLEM ON THIS TYPE OF VEHICLE AND BUT THERE HAD BEEN NO RECALLS MADE FOR THIS PROBLEM. THE LOCAL GARAGE ALSO TOLD ME THERE WAS A NEW TYPE OF SELENOID AND VALVES TO GO INTO THE TRANSMISSION TO KEEP THE PROBLEM FROM HAPPENING AGAIN. I CHECKED OUT THE TECHNICAL SERVICE BULLETIN AND THERE WAS ONE FOR THIS PROBLEM (TSB# 98-8-7 APRIL 1998). WHY HAS THERE BEEN NO RECALL EFFORT IF THIS IS A COMMON PROBLEM WHEN A TRANSMISSION FAILURE AT HIGH SPEEDS COULD BE DANGEROUS?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859867April 7, 2000
SEAT BELTS:FRONT:RETRACTOR
CONSUMER HAS BEEN WAITING 3 MONTHS FOR PARTS TO COME IN FOR SEAT BELT RETRACTORS UNDER RECALL 92V166000 MFR. UNKNOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551739April 5, 2000
TIRES
IN TRYING TO PULL OUT OF SNOW, THE REAR RIGHT TIRE CAUGHT FIRE DAMAGING THE VEHICLE COMPLETELY. YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#720892April 2, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CAR ENGINE SHUTS DOWN WHEN IN SNOW OR IN GRAVEL OR POOR TRACTION . THE ENGINE HAS NO POWER AND ACTS LIKE IT IS FLOODED . TOOK CAR TO LINCOLN DEALERSHIP IN BOISE ID. ROUNDTREE LINCOLN EXPLAINED PROBLEM WAS TOLD THAT THIS IS A NATURAL THING FOR THIS CAR. THIS PROBLEM CREATES A SEVERE SAFETY HAZARD SIMPLY BECAUSE YOU CANNOT MOVE THE CAR IT SIMPLY SHUTS DOWN YOUR HELP IN THIS MATTER WOULD BE GREATLY APPRICATED PLEASE CONTACT ME REGARDING ADDTIONAL INFORMATOIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720870April 1, 2000
EXTERIOR LIGHTING:HEADLIGHTS
FROM THE BEGINNING OF OWNING THE VEHICLE, HEADLIGHT OUT PUT HAS BEEN TOO LOW TO SEE ON LOW BEAM SETTING. I MUST USE THE HIGHBEAMS TO SEE IN THE DARK, WHICH DISTURBS ONCOMING DRIVERS. ALL DEALERS HAVE EVER SAID IS, "THAT'S THE WAY THE MARK VIII'S HEADLIGHTS ARE" OR, "YOU CAN REPLACE THE WHOLE LAMP ASSEMBLY AND IT MIGHT IMPROVE." THAT WILL COST APPROX. $700-$1000, AND WON'T EVEN ENSURE THAT THE LIGHT OUTPUT WILL INCREASE. THIS DEFECT IS VERY WELL KNOW BY DEALERS, BUT WE NEED TO GET FORD TO ADMIT THE PROBLEM AND REPAIR IT. THIS WAS THEIR TOP-OF-THE-LINE MODEL, AND THE HEADLIGHTS DON'T EVEN FUNCTION PROPERLY! I'VE EVEN REPLACED THE BULB ASSEMBLIES WITH HIGH-OUTPUT XENON BULBS, WITH VERY LITTLE IMPROVEMENT. THE ONLY OTHER OPTION IS REPLACING THE ENTIRE HEADLAMP UNITS. AGAIN, FORD, NOT THE CONSUMER, SHOULD ABSORB THIS COST. I'M SURE PEOPLE HAVE COMPLAINED ABOUT THIS DEFECT, BUT AM UNABLE TO FIND A RECALL ANYWHERE. IT SEEMS TO ME THAT HEADLIGHTS (I.E., BEING ABLE TO SEE WHILE DRIVING) ARE JUST AS IMPORTANT A FEATURE AS SEATBELTS. PLEASE ADVISE ME WHAT TO DO. THANK YOU, STEVE HART (203) 891-8833. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859405March 29, 2000
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
WHILE TRAVELING AT HIGHWAY SPEED OF 70-75 MPH WITH CRUISE CONTROL ENGAGED, WAS UNABLE TO DISENGAGE CRUISE CONTROL. WHEN NEEDED, WILL NOT RESPOND TO BRAKES OR CRUISE CONTROL SWITCH. VEHICLE WAS SHIFTED INTO NEUTRAL AND IGNITION SWITCH OFF TO GAIN CONTROL. DEALER WAS NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551236March 7, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILED THREE TIMES CAUSING THE VEHICLE STALL EACH TIME. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719732March 6, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DASH PANEL CONTROL PUSH BUTTONS FOR HEAT AND AIR CONTROL PLUS TEMPERATURE SETTINGS PUSH OUT AND THEN YOU ARE UNABLE TO SEE THE BUTTONS WITH THE SETTINGS ON THEM TO WHAT THEY CONTROL. YOU TAKE YOU ATTENTION AWAY FROM DRIVING TO SET THE CONTROLS, AND WHEN THAT HAPPENS YOU DON'T LOOK AT THE ROAD. WHEN THE BUTTONS PUSH IN AND IT LEAVES A HOLE IN THE BUTTONS AND LIGHT THEN COMES OUT BRIGHTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719490March 1, 2000
EXTERIOR LIGHTING:HEADLIGHTS
THE NEW BLUE CAST HEADLIGHTS ON SOME LINCOLNS ARE WAY TOO BRIGHT FOR ONCOMING DRIVERS. THEY GLARE AND ARE DIFFICULT TO FACE IN ONCOMING TRAFFIC. SOME OTHER LUXURY CARS HAVE THESE SAME LIGHTS. I THINK THEY SHOULD BE TAKEN OFF THE ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718824February 16, 2000
UNKNOWN OR OTHER
THIS DEVICE WAS REPAIRED TWICE UNDER WARRANTY. NOW THAT IT FAILED AGAIN OUT OF WARRANTY (SAME TYPE PROBLEM), I HAVE TO PAY $255.00 OUT OF POCKET TO HAVE IT REPAIRED. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718756February 14, 2000
EXTERIOR LIGHTING:HEADLIGHTS
BAD REFLECTORS & LENSES CAUSED DIM HEADLIGHTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717879January 25, 2000
EXTERIOR LIGHTING:HEADLIGHTS
THE HEAD LIGHT BULB WENT OUT, I TOOK THE VEHICLE TO HAVE IT REPLACED. THE ORGINAL EST TO FIX WITH PART AND LABOR WAS $100. THE DEALER THEN CONTACTED ME AN STATED THAT FORD NO LONGER MADE THE PART (LIGHT BULB) AND THE REPLACEMENT ASSY WOULD COST $435 PER SIDE. THIS IS OUTRAGUS TO FIX A BAIC SAFETY FEATURE. I CALLED LINCOLN AND WAS TOLD THAT 'THAT THE WAY IT IS" AND THEY OFFERD TO PAY 1/2 OF THE REPAIR COST. STILL MY COST WOULD BE$200. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716214December 18, 1999
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ARE WEAK, EVEN WHEN REPLACED WITH NEW ONES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715705December 6, 1999
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
BRAKE BOOSTER FAILED WHEN OUTSIDE TEMPERATURE CHANGED DRAMATICALLY, OTHER FORD BRAKE BOOSTERS HAVE HAD OTHER FAILURE MODES. I STILL HAVE ORIGINAL FAILED PART.. PART WAS REPLACED BY LINCOLN DEALER WITH ORIGINAL EQUIPMENT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#715469December 1, 1999
STRUCTURE:BODY
I GOT HE VEHICLE SERVICED TO REPAIR THE CUP HOLDER, THEY TOLD ME I PUT CHANGE IN THE CUP HOLDER THAT DROPPED INTO THE MECHANISM THAT MADE IT NOT CLOSE PROPERLY. THIS IS NOT TRUE. I DIDN'T SAY ANYTHING BECAUSE IT WAS REPAIRED FREE OF CHARGE. THE SECOND TIME IT WAS REPAIRED THE DEALER GAVE ME A HARD TIME ABOUT THE COST TO REPAIR IT AGAIN AND THE MECHANIC/TECH. SAID THAT I PUT Q-TIPS & CHANGE IN THE CUP HOLDER CAUSING IT TO NOT CLOSE. WHICH IS NOT TRUE. I GOT BRUISES ON MY ARM FROM HITTING IT AGAINST THE HOLDER AS IT WAS SUMMERTIME AND I WAS WEARING A SHORT SLEEVED SHIRT. I LOOKED AT THE HOLDER MYSELF AND NOTICED THAT THE TRACK ON WHICH IT IS SUPPOSE TO CLOSE WAS NOT STRAIGHT AND TOLD THEM SO. I DIDN'T BRING IT IN BECAUSE EVERY TIME I BROUGHT THE CAR IN FOR A REPAIR/ OIL CHANGE, ET. THEY WOULD KEEP IT FOR A WEEK. I GOT A LOANER THE FIRST COUPLE OF TIMES BUT, AFTER THE AGUMENT ANBOUT PAYING FOR THE CUP HOLDER TO BE REPAIRED THEY WERE RUDE AND WANTED ME TO PAY FOR THE LOANER WHE THEY WERE THE ONES THAT WERTE NOT REPAIN\RING MY CAR IN A TIMELY FASHION. I FELT INTIMIDATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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