Kia Soul Complaints

5,626 consumer complaints on file.

#11203017April 22, 2019
STEERING
MPDS COUPLER TEETH BROKEN OFF OTHER YEARS AND MODELS COVERED UNDER RECALL BUT NOT 2013. SAME PART SAME APPLICATION DEALER WANTS CHARGE $400+ TO FIX THIS MANUFACTURED DEFECT WITH ANOTHER PLASTIC GEAR THAT WILL BREAK IN A FEW YEARS OF AGE. CLICKING SOUND WHEN YOU START TO TURN THE STEERING WHEEL AFRAID WHEN ALL TEETH IN GEAR BREAK GOING TO HAVE NO CONTROL OVER STEERING DEALER HAS TSP ON THIS BUT ITS A SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202963April 22, 2019
ENGINE
ONLY HAS 104000 MILES WITH REGULAR DOCUMENTED OIL CHANGE. BLOWN ENGINE ROD. AT TRAFFIC LIGHT AND WHEN I ACCELERATED LARGE KNOCKING WAS HEARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202670April 20, 2019
SERVICE BRAKES
WHEN IN MOTION THE CAR WOULD SPUTTER AND STRUGGLE TO REACH SPEEDS OVER 30 MPH. MULTIPLE TIMES THE CHECK ENGINE LIGHT WOULD COME ON AND READ AS A KNOCK SENSOR. REPLACED THE KNOCK SENSOR BUT THE CAR CONTINUED TO STRUGGLE TO ACCELERATE AND WOULD SPUTTER. TOOK IT TO KIA AND THEY DISCOVERED IT WAS THE HYDRAULIC MODULE. THEY FIXED IT COSTING ME $1500. I DISCOVERED THE OTHER DAY THAT MY CAR HAS A RECALL FOR ANOTHER ISSUE BUT SAW THE CAR HAS AN INVESTIGATION ON GOING ABOUT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197297April 19, 2019
STEERING
TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO TURN, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE STEERING COLUMN. THE CONTACT HAD TO FORCE THE STEERING WHEEL IN ORDER TO COMPLETE THE TURN. THE CONTACT ALSO STATED THAT THE FAILURE BEGAN APPROXIMATELY ONE MONTH AGO AND OCCURRED EVEN WHEN THE VEHICLE WAS NOT BEING DRIVEN. THE FAILURE WORSENED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THEY WERE NOT ABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS DRIVEN TO BILL BRYANT KIA (9039 US-441, LEESBURG, FL 34788), BUT THE CONTACT WAS TOLD TO LEAVE SINCE SHE DID NOT HAVE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196863April 17, 2019
EXTERIOR LIGHTING
WHEN DRIVING WITH HEAD LIGHTS ON FOR A WHILE LIGHTS WILL GO OFF AND ON THEN OFF FOR A WHILE UNTIL LIGHT COOL DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196617April 16, 2019
STEERING
STEERING WHEEL KEEPS LOCKING WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196640April 16, 2019
UNKNOWN OR OTHER
THERE IS A KNOWN ISSUE WITH THE CATALYTIC CONVERTER GETTING DAMAGED BY EXHAUST HEAT AND IT IS STILL NOT ON AN OPEN RECALL. MY CAR VIN IS SUPPOSEDLY NOT AFFECTED BY THE ISSUE, BUT I JUST HAD TO HAVE THE CATALYTIC CONVERTER AND O2 SENSOR REPLACED FOR THIS ISSUE. THEY KNOW THIS PROBLEM CAN CAUSE FIRE OR SEVERE ENGINE DAMAGE IF LEFT UNCHECKED. I CAN PROVIDE THE REPAIR TICKET IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196827April 16, 2019
ENGINE
WAS DRIVING DOWN CITY STREET WHEN VEHICLE STARTED TO STALL AND MAKE A KNOCKING NOISE FROM THE ENGINE. PULLED OVER CHECKED AND ADDED A LITTLE OIL, AND WHEN WENT TO START THE CAR IT WAS SLOW TO START AND ENGINE LIGHT IS ON AND REMAINED ON. OIL IS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196417April 15, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND AN ABNORMAL NOISE WAS HEARD. THE CONTACT CONTINUED DRIVING TO HIS HOUSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ENGINE WAS REPLACED, BUT THE ENGINE WARNING INDICATOR WAS STILL ILLUMINATED. ABELOFF NISSAN (LOCATED AT 3259 PA-611, BARTONSVILLE, PA 1832, (877) 608-0091) AND THE MANUFACTURER WERE NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196499April 15, 2019
ENGINE
TL* THE CONTACT OWNED A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE BATTERY AND CHECK ENGINE WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO MATT BLATT KIA OF TOMS RIVER (LOCATED AT 1070 NJ-37, TOMS RIVER, NJ 08755, (732) 281-0000) TO BE DIAGNOSED. WHILE PARKED AT THE DEALER, THE VEHICLE SUDDENLY CAUGHT FIRE. A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE OR THE FIRE. THE VIN WAS NOT AVAILABLE TO VERIFY IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11196599April 15, 2019
ENGINE
THE VEHICLE IS WELL MAINTAINED AND AT 69441 MILES ON THE 2.0 LITER ENGINE, THE ENGINE SEIZED WHILE DRIVING IN HEAVY TRAFFIC ON AN INTERSTATE HIGHWAY. I HAD TO GET OUT AND PUSH IT TO A SAFE AREA OFF THE HIGHWAY. I HAD IT TOWED TO A CERTIFIED MECHANIC AND THE DIAGNOSIS WAS A SEIZED ENGINE. I CONTACTED A LOCAL KIA DEALER AND THEY WOULD NOT COVER IT UNDER ANY WARRANTY. THEY ONLY OFFERED A VERY HIGH ESTIMATE TO REPLACE THE ENGINE. I OPTED FOR MY MECHANIC TO INSTALL A USED REPLACEMENT ENGINE FROM AN AUTO RECYCLING COMPANY. INVOICE FOR THE REPLACEMENT ENGINE IS ATTACHED TO THIS REPORT. SINCE THE REPLACEMENT ENGINE CAME OUT OF THE SAME YEAR AND MODEL KIA SOUL WITH SLIGHTLY LOWER MILES ON IT, I AM CONCERNED THAT THE SAME THING WILL HAPPEN WITH THE METAL CHIP IN THE ENGINE DEFECT ISSUE RECENTLY REPORTED, SINCE I DRIVE MOSTLY HIGHWAY SPEEDS. IT IS EXTREMELY DANGEROUS TO GET OUT AND HAVE TO PUSH THE CAR OFF A BUSY HIGHWAY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196130April 14, 2019
ENGINE, UNKNOWN OR OTHER
MY CAR IS VERY SLUGGISH WHEN I PRESS THE GAS PEDAL IT FEELS LIKE MY ENGINE DOES NOT WANT TO GO, AND WHEN I'M IDLING I FEEL AS IF MY ENGINE WILL STALL UNLESS I PRESS THE GAS, I HAVE CONTACTED KIA REGARDING THIS PROBLEM AND THE ASSOCIATE I SPOKE WITH SAID THAT MY VEHICLE HAS BEEN RECALLED UNDER THE SC176 CAMPAIGN ( THIS WAS IN FEBRUARY 2019) IT IS NOW APRIL 14TH, AND ACCORDING TO KIA MY CAR IS NOT OFFICIALLY RECALLED AS OF YET.. BASICALLY I FEEL I'M DRIVING AROUND IN A TICKING TIME BOMB. . AND ACCORDING TO THE RECALL I AM, THE RECALL IS DUE TO A POSSIBLE ENGINE FAILURE AND FIRE .. MY 2015 KIA SOUL ONLY HAS 22,500 MILES ON IT ... I FEEL KIA IS ( NO PUN INTENDED ) STALLING REGARDING THIS HIGHLY DANGEROUS SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196158April 14, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHETHER THE VEHICLE IS STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, THE RIGHT HEADLIGHT WILL FLICKER AND THEN GO OUT. NO MATTER WHAT I'VE DONE ON MY END, NOTHING HAS SOLVED THE ISSUE, RACKING UP UNNECESSARY COSTS. ONCE IN A WHILE THE HEADLIGHT WILL STAY ON LONGER THAN EXPECTED BUT SUDDENLY TURNS OFF, MAKING IT VERY DANGEROUS WHILE DRIVING ON PITCH BLACK ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196045April 13, 2019
FUEL/PROPULSION SYSTEM
LOUD POP IN THE ENGINE WHILE TRAVELING ~70 MPH. CAR BEGAN TO LOSE SPEED, CHECK ENGINE LIGHT TURNED UP, THEN SMOKE STARTED COMING FROM THE ENGINE COMPARTMENT. PULLED OVER TO MIDDLE MEDIAN ON I-75 N AND THE ENGINE COMPARTMENT STARTED ON FIRE WITH 20-FT HIGH FLAMES. THE CAR WAS FULLY ENGULFED. USAA HAS CLAIMED THE CAR AND BEGAN A FIRE INSPECTION. A/C HAD BEEN OFF AT THE TIME OF THE POP. ONLY THE RADIO WAS ON.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11196071April 13, 2019
UNKNOWN OR OTHER
CAR WAS PARKED UNDER CARPORT ALL NIGHT. GOT IN THIS AFTERNOON TO GO GROCERY SHOPPING, STARTED CAR, CLOSED DRIVER'S DOOR AND THE REAR HATCHBACK WINDSHIELD EXPLODED. IT DID NOT IMPLODE, IT EXPLODED. NO BODY DAMAGE, NO TREE LIMB, NO ROCK, NOTHING HIT OR TOUCHEF THE CAR WHILE UNDER CARPORT. CAR WAS STATIONARY WHEN THIS HAPPENED. I TOOK PICTURES AND VIDEO WITH MY PHONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196072April 13, 2019
ENGINE
HAS A SMALL MISS IN THE ENGINE SINCE I BOUGHT IT JULY 2016. THE DEALERSHIP CAN'T FIND THE PROBLEM. JUST A SMALL HESITATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195838April 12, 2019
FUEL/PROPULSION SYSTEM
HIGH PRESSURE FUEL LINE (PLASTIC) RUPTURED, VEHICLE CAUGHT ON FIRE WHILE DRIVING. LUCKILY PULLED OVER AND PASSER-BY STOPPED WITH FIRE EXTINGUISHER. COST OF REPAIR IN EXCESS OF $5000, KIA CORPORATE REFUSES TO TAKE RESPONSIBILITY, INSURANCE DOES NOT COVER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11195648April 11, 2019
ENGINE
WHEN DRIVING, IT STARTED TO MAKE A LOUD KNOCKING NOISE OUT OF NO WHERE HAD 2 SHOPS CONFIRM THEY HAVE TO GET INTO THE ENGINE TO SEE EXACTLY WHAT WAS INSIDE. THIS CAR WAS WELL MAINTAINED. NO REASON THE ENGINE SHOULD HAVE GONE OUT. CAR WAS 4 FEET DOWN MY STREET WHEN IT STARTED KNOCKING REALLY LOUDLY. WAS NOT EVEN RUNNING FOR A MINUTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195470April 10, 2019
ENGINE, FUEL/PROPULSION SYSTEM
FIRST 2 TIMES CAR DIDN'T START ON INITIAL TRY, CAR STARTED, TACH DIAL WASN'T FUNCTIONING AND CAR DIDN'T WANT TO GO MORE THAN 25 MPH. CAR TAKEN TO KIA WHERE THEY SAID CAR WAS FINE BUT NEEDED FUEL INHECTORS CLEANED AND A SERPENTINE BELT. 2 WEEKS LATER CAR STALLS AT STOP LIGHT, TACH DIAL NOT FUNCTIONING AND CAR DOESN'T WANT TO ACCELERATE PAST 25 MPH. CALLED KIA THEY WERE CLOSING AND WOULD CALL BACK, NEVER DID. 1 WEEK LATER AT STOP LIGHT AGAIN AND CAR STALLS, RESTART, TACH DIAL NOT FUNCTIONING, CAR DOESN'T WANT TO ACCELERATE AGAIN. TAKEN TO KIA WHERE SCANNER WAS PUT ON AND STATED ALL WAS FINE, EVEN THOUGH THE TACH STILL WAS NOT FUNCTIONING. SHUT CAR OFF AND RESTARTED AND ALL WAS FINE.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195483April 10, 2019
STEERING
STEERING WHEEL MAKES A LOT OF NOISE WHEN DRIVING TOOK IT TO A CERTIFIED MECHANIC SHOP THEY TOLD ME IT WAS A DEFECT WITH KIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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