Kia Sorento Complaints
10,397 consumer complaints on file.
- #11276890October 29, 2019UNKNOWN OR OTHER
MY KIA SORENTO SOMETIMES WON'T START. WHILE PARKED IN OUR DRIVEWAY, WE'LL TRY AND TURN ON AND FOR SOME REASON, WON'T START AND COME BACK LATER IN THE DAY, IT'LL START. MY KIDS DRIVE THIS CAR AND I DON'T WANT THEM STRANDED SOMEWHERE BECAUSE IT WON'T START. IN FACT, MY 17 YEAR OLD WAS STRANDED DUE TO THE CAR NOT STARTING AND HE HAD SIT AROUND AND WAIT FOR CAR TO BE READY TO TURN ON. I'VE READ MANY COMPLAINTS ONLINE ABOUT THIS SAME ISSUE BUT NO REAL SOLUTION. ONE TIME WHEN IT DID NOT START, I SPENT $160 TO TOW IT TO A KIA DEALERSHIP. WHEN THE CAR ARRIVED, THE DEALER TURNED ON THE KEY AND IT STARTED. THEY SAID THEY CAN'T DIAGNOSE IT UNTIL IT FAILS TO START AGAIN WHICH MEANT LEAVING THE CAR THERE UNTIL IT DECIDES NOT TO TURN ON. THIS IS UNPREDICTABLE SO WE TOOK THE CAR AND IT STARTED FINE FOR TWO WEEKS AND AGAIN, IT FAILED AFTER THAT TWO WEEKS. WITH SO MANY ONLINE COMPLAINTS AND KIA CLAIMING THEY DON'T KNOW WHAT THE ISSUE IS, THIS HAS TO BE UNSAFE. ONLINE, SOME REFER TO THE ISSUE AS HAVING TO DO WITH THE ANTI-THEFT SYSTEM. DOESN'T KIA KNOW THIS? SOME COMPLAINTS NOTED THAT THEY'VE FIXED THE BATTERY AND STARTER AND STILL HAVE THE SAME ISSUE. WHEN IS KIA GOING TO ACKNOWLEDGE THESE COMPLAINTS AND RECALL THE INTERMITTENT START ISSUE?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11276896October 29, 2019ENGINE, FUEL/PROPULSION SYSTEM, STEERING
LOUD KNOCKIN/TICKING NOISE WHEN THE VEHICLE IS ON. BACKUP CAMERA MALFUNCTION, LOOSE GRIP ON THE STEERING & AT TIMES,WHEEL DOES NOT TURN ON ITS OWN AFTER TURNING. OIL IS DIRTY & SMELLS LIKE GASOLINE. PURCHASED VEHICLE ON 10/28 WITH ABOUT 70K MILES. HERE AT THE DEALERSHIP TO ADDRESS THESE ISSUES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11276942October 29, 2019ENGINE
THE MOTOR FAILED WHILE ON THE ROAD TRAVELING AT ABOUT 45 MILES PER HOUR UNDER NORMAL LOAD, CAUSING THE DRIVER TO HAVE TO IMMEDIATE PULL TO THE SIDE OF THE ROAD. KIA DIAGNOSED THE ISSUE AS AN INTERNAL FAILURE, HOWEVER THEY DENY THAT THIS IS A SYSTEMIC PROBLEM WITH THIS PARTICULAR MOTOR AND WERE UNWILLING TO FIX IT AS IT IS NOT UNDER RECALL. I AM WRITING THE NHTSA TO MAKE YOU AWARE OF THIS ISSUE FOR YOUR RECORDS AS I HAVE SEEN THERE TO BE A NUMBER OF SIMILAR ISSUES RELATED TO KIA SORENTO MOTORS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11271523October 28, 2019STRUCTURE:BODY
THE DRIVER SIDE DOOR ON MY 2011 KIA SORENTO LX WILL NOT OPEN. IF THE KEY FOB IS PRESSED AND ALL THE OTHER DOORS OPEN, THAT DOOR WILL NOT OPEN. I CHECKED THE CHILD PROOF LOCK TO SEE IF IT WAS ENGAGED OH, IT WAS NOT. A MERE COUPLE OF DAYS, PERHAPS A WEEK PRIOR TO FINDING THIS PROBLEM OH, I HAD THE RECALL FIXED ON PASSENGER SIDE FRONT DOOR DUE TO THE SAME PROBLEM. HOWEVER, I WAS INFORMED BY BOTH THE LOU FUSZ KIA SERVICE DEPARTMENT IN ST LOUIS AND CONSUMER AFFAIRS KIA THAT THERE WERE NOT ANY RECALLS WITH REAR DOOR LOCKS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11271165October 26, 2019ELECTRICAL SYSTEM, ENGINE, STEERING
I BOUGHT MY 04 SORENTO FROM MY AUNT WHO WAS THE ONLY OWNER. IT HAD A POWER STEERING ISSUE AT THAT TIME WHICH TOOK SEVERAL ATTENPTS TO FIX. ABOUT A MONTH LATER WE WE VISITING FAMILY AND HAD TO TURN AROUND. UPON STOPPING WE NOTICED SMOKE FROM THE ENGINE COMPARTMENT SO I GRABBED MY 4 Y/O DAUGHTER OUT OF THE CAR AND BY BOYFRIEND OPENED THE HOOD TO FIND A SMALL FIRE ON OPPOSITE SIDE FRO WHERE BATTERY IS. ONCE FIRE WAS PUT OUT WE DROVE .5 MILES ON A CITY RD TO FAMILY. THE POWER STEERING WAS GONE AT THAT TIME AS WELL. 10/13/19 - THE DIRECTIONAL WORKED ALL DAY AND COME NIGHT TIME WHEN I CAME OUT FROM THE STORE AND STARTED VEHICLE THEY DID NOT WORK. THE NEXT DAY THEY WORKED FINEHOWEVER, ON 10/14/19 - I STARTED THE CAR IN AM AND THERE WAS A SQUEAKY BELT. I HIT THE GAS PEDAL QUICKLY AND NOISE WENT AWAY. THEN WHILE DRIVING, THE BATTERY AND BRAKE INDICATOR LIGHTS CAME ON THE DASH AND STAYED ON SO I PULLED OVER AND SHUT CAR OFF. IWAS DRIVING MY DAUGHTER TO THE PARK A MILE AWAY FROM HOME WHEN THE BATTERY AND BRAKE INDICATOR LIGHTS CAME ON AGAIN. I TURNED CAR OFF FOR A FEW MINUTES AND WHEN I RESTARTED IT THE LIGHTS WERE OFF. I WENT TO TURN AROUND TO GO HOME AND THE STEERING COMPLETELY FAILED SO IT WAS EXTREMELY DIFFICULT AND DANGEROUS. I HAVE NOT DRIVEN IT OR STARTED IT SINCE. MY MECHANIC CAMT TO MY HOME 2 DAYS IN A ROW AND WAS CONVINCED IT WAS CRANKSHAFT BOLT THAT SNAPPED. HE GOT IT INTO HIS SHOP THE FOLLOWING WEEK ON FRIDAY 10/26/19 AND CALLED A SHORT WHILE LATER INFORMING ME THAT IT WAS IN FACT THE CRANKSHAFT BOLT THAT SNAPPED DEEP IN THE SHAFT AND THE CRANKSHAFT WOULD NEED TO BE REPLACED FOR A COST OF AROUND $3000. I CALLED A FEW OTHER PLACES AND THEY SAID THE ENGINE WOULD NEED REPLACING WHICH WOULD COAT AROUND THE SAME. MY DAUGHTER AND I NOW HAVE NO VEHICLE AND ARE WALKING HER TO SCHOOL WHICH WILL BE DIFFICULT COME WINTER MONTHS.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11271215October 26, 2019ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
VEHICLE WAS PARKED IN THE GARAGE AND STATIONARY. WHEN TRYING TO START THE VEHICLE USING THE KEY-LESS IGNITION, DASH AND INTERIOR LIGHTS STARTED TO FLICKER IN THE VEHICLE AND RELAYS START TO CLICK. LOCKS WOULD NOT OPERATE NOR COULD I SHIFT INTO NEUTRAL, STARTED TO SMELT BURNING, PUSHED IGNITION BUTTON TO SHUT DOWN. WOULD NOT SHUT OFF, ELECTRICAL KEPT CYCLING LIKE IT WAS TRYING TO START ON ITS OWN, HAD TO DISCONNECT THE BATTERY TO SHUT DOWN THE CAR. STARTER SOLENOID NEVER ENGAGED AT ANY TIME NOR DID THE ENGINE TRY TO TURN OVER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11271262October 26, 2019ENGINE
MY 2012 KIA SORENTO LX HAS 144,566 MILES ON IT AND HAS BEEN MAINTAINED REGULARLY SINCE I PURCHASED IT IN JULY 2018. IN OCTOBER 2019, MY VEHICLE WAS IN MOTION GOING ROUGHLY 40 MPH WHEN THE VEHICLE SUDDENLY LOST POWER. THE ENGINE BEGAN KNOCKING AND THE STEERING WHEEL LOCKED UP. UPON COASTING THE VEHICLE INTO A NEARBY PARKING LOT AND ATTEMPTING TO START IT, THE VEHICLE BEGAN MAKING AN INTENSE KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE HAD TROUBLE MAINTAINING POWER AND CONTINUOUSLY CUT OFF, EVEN AFTER PUTTING IN A NEW BATTERY AND ALTERNATOR. UPON CHECKING THE VEHICLE TO SEE IF IT WOULD THROW ANY CODES, IT THREW A "MISFIRE IN CYLINDER 2" CODE. UPON HAVING THE CAR INSPECTED, I WAS TOLD THAT IT WILL NEED A NEW ROD IN THE ENGINE. THIS CAR HAS UNDER 150,000 MILES AND HAS BEEN MAINTAINED METICULOUSLY, BUT RANDOMLY THREW A ROD AS I WAS DRIVING DOWN THE ROAD. AFTER DOING FURTHER RESEARCH, IT BECAME APPARENT THAT 2012-2018 KIA SORENTOS HAVE BEEN RECALLED FOR THIS EXACT PROBLEM; MY 2012 SORENTO, HOWEVER, IS NOT COVERED UNDER THE RECALL ACCORDING TO A VIN CHECK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11270940October 25, 2019AIR BAGS, ENGINE, UNKNOWN OR OTHER
HAVE NOT HAD ANY PROBLEMS OTHER THEN HAVING TO PUT 2 QUARTS OF OIL IN THE MOTOR EVERY OTHER DAY AND IT STALLING TO THE POINT OF ALMOST CUTTING OFF WHEN I START TO TAKE OFF. I GOT UP PUT OIL IN THE CAR STARTED MY DAY AS USUAL, RAN ERRANDS AND THE PARKED THE CAR AS USUAL. WENT TO GET IN IT THE NEXT DAY AND THE ENGINE LIGHT WAS ON. STARTED TO DRIVE IT AND IT MADE THE SOUND AS IF IT WAS MISFIRING. LATER THAT DAY HAD MY MECHANIC LOOK AT IT AND HE SAID WHAT I THOUGHT IT WAS PLUGS. SO I CHANGED THE PLUGS AND COIL PACKS AND IT DID NOT CHANGE A THING. STILL HAD THAT NOISE AND WHEN YOU ARE GOING DOWN THE ROAD IT WILL START SHAKING AND HAVE TO GEAR DOWN. CALLED KIA CUSTOMER SERVICE THEY SAID IT WAS PART OF THE 147 RECALL EVEN THOUGH IT SHOWED THAT IT HAD BEEN FIXED IN 2018. I EXPLAINED THAT IT SHOOK WHEN DRIVEN THAT PLUGS AND COIL PACKS HAVE BEEN CHANGED, HAD TO FILL UP ON OIL INSTEAD OF GAS AND THAT THE OIL HAD GAS IN IT. TOLD ME IT WOULD COST ME 230 OUT OF POCKET TO HAVE IT TOWED. NEXT DAY TOOK IT TOO KIA DEALERSHIP WHO SAID I WOULD HAVE TO WAIT UNTIL THE MOTOR LOCKED UP BEFORE THEY COULD DO ANYTHING. FINALLY GOT THEM TO LOOK AT IT AND THEY SAID THE MOTOR WAS BAD. IT WAS NOT SAFE TO DRIVE IT ANYMORE BECAUSE IT COULD CAUGHT FIRE OR CAUSE AN ACCIDENT. BUT YET NOT PART OF THE RECALL SAID I WOULD HAVE TO PAY FOR ALL THE REPAIRS OUT OF POCKET. NOT ONLY DID KIA CUSTOMER SERVICE AND NHTSA BOTH SAID IT WAS PART OF THE 147 RECALL. I AM WITH OUT A VEHICLE AND STILL HAVE TO PAY FOR ONE THAT I CAN'T EVEN DRIVE OR GET FIXED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11270941October 25, 2019ENGINE
I BROUGHT MY 2012 KIA SORENTO TO DORSCHEL FOR THE SC147 RECALL A COUPLE MONTH AGO. THEY SAID MY ENGINE WAS NOT BEING REPLACED BECAUSE KIA IS ONLY REPLACING ENGINES FOR THIS RECALL IF THEY STOP WORKING. THEY DID NOT TELL ME I HAD ANY OTHER ISSUE WITH MY ENGINE, ALTHOUGH KIA'S RECALL TELLS THEM TO INSPECT TO THE ENGINE FOR ISSUE. I WAS DIRECTED TO KEEP DRIVING IT UNTIL THE ENGINE STOPS WORKING. NOW MY ENGINE HAS MAJOR ISSUES. WHILE DRIVING IT WAS HAVING TOUGHT TIME PICKING UP SPEED WHEN I ENTER A 55MPH ROAD AND I COULD NOT ACCELERATE FAST. THE CAR KEPT SPUTTERING AND SHUTTERING, CAUSING A CAR TO ALMOST HIT ME FROM BEHIND. THIS IS ONLY A 2 MONTHS AFTER THEY INSPECTED IT AND FOUND NO ISSUES. DORSCHEL KIA SAYS IT IS A TIMING CHAIN FAILURE AND COMPRESSION PROBLEM, BENT VALVES AND SUCH, OIL SLUDGE AND THAT THIS HAS NOTHING TO DO WITH THE SC147. I ALSO HAD REALLY EXCESSIVE OIL CONSUMPTION (1QT EVERY 300 MILES) SINCE THE SC147 INSPECTION WAS PERFORMED. WHY? NOW KIA COMPANY IS SAYING THIS IS NOT THEIRFAULT. I BELIEVE EITHER DORSCHEL WAS NEGLIGENT IN THEIR ENGINE INSPECTION PERFORMED THE SC147 RECALL, OR THE ENGINE SLUDGE WAS CAUSED BY THE ROOT CAUSED OF THE SC147 PROBLEM, WHICH CAUSED THE OTHER ISSUES. OR SOMETHING DURING THE INSPECTION OF THE ENGINE FOR THE SC147 PROBLEM CAUSED OTHERS ISSUES THAT LEAD TO MY CURRENT SITUATION. I HAD NO ENGINE PROBLEMS BEFORE I BROUGHT MY VEHICLE INTO DORSCHEL KIA 2 MONTHS AGO AND THEN I HAD ALL OF THIS HAPPEN. WHAT DID DORSCHEL KIA REALLY DO TO MY CAR TO MAKE IT FAIL SO QUICK? THIS SEEMS VERY SUSPICIOUS TO ME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11270972October 25, 2019EXTERIOR LIGHTING
HEADLIGHTS TURN OFF AND ON INTERMITTENTLY AT NIGHT. THIS OCCURS IN THE AUTO HEADLIGHT MODE. THIS WHILE TRAVELING. NO EXTERNAL LIGHT SOURCES OF CONSEQUENCE TO TRIGGER SHUT OFF. SOMETIMES 30 SEC OTHERS A MINUTE OR MORE. SCARY ON WINDING COUNTRY ROADS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11270655October 24, 2019ENGINE
10/16/2019 I WAS DRIVING AT HIGHWAY SPEED WHEN I HEARD A LOUD THUNK OR BANG. MY CAR LOST POWER AND I PULLED TO A STOP ON THE SIDE OF THE HIGHWAY. AS I WAS STOPPING THE ENGINE AND OIL LIGHTS FLASHED ON. THERE WAS SMOKE COMING FROM UNDER THE HOOD AND WITHIN 5 MINUTES, THE SMOKE HAD INCREASED AND FLAMES WERE COMING FROM UNDER THE HOOD. I WAS ABLE TO ESCAPE BEFORE THE ENTIRE CAR WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND THE CAR WAS TOWED TO SALVAGE WHERE INSURANCE CALLED IT A TOTAL LOSS
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11270867October 24, 2019AIR BAGS, UNKNOWN OR OTHER
THE AIRBAG LIGHT IS ON AND THE STEERING WHEEL CONTROLS FOR VOLUME AND BLUETOOTH DO NOT WORK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11270364October 23, 2019ENGINE
ENGINE HAS KNOCKING SOUND. GETS WORSE WITH A/C ON SEEMS AND WHEN PUT IN REVERSE. MORNINGS THE LOUDEST. GETS LOUDER ON AND OFF. I RECENTLY BOUGHT THE VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11270428October 23, 2019STEERING
TL* THE CONTACT OWNS A 2019 KIA SORENTO. WHILE DRIVING 30 MPH, THE STEERING WHEEL FAILED TO MOVE AND ALL THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SCOTT KIA OF SPRINGFIELD (321 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (610) 544-0100) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. UPON LEAVING A PARKING LOT, THE STEERING WHEEL SEIZED AND FAILED TO MOVE. THE VEHICLE WAS TAKEN TO THE SAME LOCAL DEALER WHO STATED THAT THE POWER STEERING PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11270432October 23, 2019ENGINE, STEERING
MY KIA WAS BOUGHT 1/2016 AND SINCE THEN MY STEERING COLUMN HAS HAD TO BE REPLACED 3 TIMES, CADILLAC CONVERTER ONCE, AND MY CAR IS NOW READY AFTER 23 DAYS BECAUSE OF A MOTOR LEAK THAT HAD CRACKED THE BLOCK. EVERYONE OF THESE HAVE BEEN DEFECTS THAT KIA HAS COVERED AND YET I CAN'T SEEM TO GET ANYONE FROM THE ESCALATIONS DEPARTMENT TO TALK TO ME ABOUT A BUYBACK OR GETTING ME INTO ANOTHER CAR. IT HAD 5 MILES ON IT WHEN I BOUGHT IT AND NOW IS AROUND 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11270480October 23, 2019EXTERIOR LIGHTING
THE RIGHT SIDE PASSENGER HEADLAMP CONTINUES TO BURN OUT FREQUENTLY AND THE COMPONENTS LOOK MELTED. IN SEARCHING THIS SITUATION ONLINE, THERE ARE A LOT OF REPORTS OF THE SAME THING HAPPENING ALTHOUGH KIA DOESN'T ACCEPT RESPONSIBILITY. I AM CURRENTLY DRIVING WITH ONLY 1 HEADLIGHT, WHICH ISN'T SAFE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11270532October 23, 2019ELECTRICAL SYSTEM, ENGINE
IN JANUARY 2019 A RECALL WAS DONE ON MY VEHICLE. A FEW DAYS LATER, I WAS TRAVELING OUT OF STATE. I WAS ON THE INTERSTATE DRIVING 70 MILES PER HOUR WHEN THE CAR LOST POWER. LUCKILY THERE WAS NO ONE BEHIND ME. I WAS TOLD THAT THE RECALL SENT THE CAR INTO LIMP MODE BECAUSE THE ENGINE WAS BAD. MY CAR WAS IN THE SHOP FOR OVER 4 MONTHS IN WISCONSIN. I LIVE IN IOWA. LONG STORY SHORT, KIA CAME UP WITH NEW DIAGNOSTIC TESTING AND AFTER 4 MONTHS THEY DECIDED I DID NOT NEED AN ENGINE AND IT WAS MY WIRING HARNESS THAT WAS THE PROBLEM. 2 MONTHS LATER, I WAS DRIVING ON THE INTERSTATE AGAIN WHEN MY VEHICLE DID THE SAME THING MY CAR WENT FROM 70 MPH TO 50 MPH WITHIN SECONDS. I LOOKED IN MY REARVIEW MIRROR AND A SEMI WAS RIGHT BEHIND. THANK GOODNESS THE DRIVER WAS PAYING ATTENTION. HE HAD TO GO ONTO THE SHOULDER OF THE HIGHWAY TO AVOID CRASHING INTO ME. I WAS TOLD THE CAR WAS ONCE AGAIN IN LIMP MODE. IT WAS IN THE SHOP FOR 3 DAYS AND THEY SAID IT NEEDED A NEW KNOCK SENSOR. FAST FORWARD A FEW MORE MONTHS AND MY VEHICLE GOES INTO LIMP MODE FOR THE 3RD TIME. CURRENTLY MY CAR IS STILL IN THE SHOP. IT HAS BEEN THERE FOR 6 WEEKS. I'M BEING TOLD THAT IT NOW NEEDS A NEW COMPUTER, BUT KIA HAS TO WRITE ONE, SO IT COULD BE AWHILE. THIS CAR IS UNSAFE. THE CAR GOING INTO LIMP MODE IS DANGEROUS AND UNSAFE. I HAVE HAD THIS VEHICLE FOR 15 MONTHS AND OF THAT, ITS BEEN IN THE SHOP FOR 6 AND COUNTING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11270543October 23, 2019ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CAR RAN FINE. DROVE TO STORE. GOT OUT OF STORE. CAR WOULDN'T START. HAD SO.EONE CHECK BATTERY .BATTERY WAS GOOD.12.5 . HAD THEM CHECK THAT WIRES WHERE TIGHT ON BATTERY AND THEY WHERE. STILL NO POWER TO CAR. LEFT CAR AT STORE . CAME BACK NEXT DAY AND CAR STARTED UP LIKE NOTHING WRONG. THIS HAS HAPPEN TWICE SINCE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11270143October 22, 2019UNKNOWN OR OTHER
AS I WAS DRIVING HOME AT 35 MPH ACROSS A BUSY BRIDGE IN THE CITY WHAT SOUNDED LIKE A BOMB WENT OFF AND THEN SHARDS OF GLASS POURING INTO THE CAR AND ALL OVER ME. MY SUN ROOF HAD EXPLODED AND FOR NO APPARENT REASON. NO KNOWN CRACKS OR CHIPS WERE EVER PREVIOUSLY NOTICED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11269957October 21, 2019ENGINE
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 60 MPH, THE VEHICLE SEIZED IN THE MIDDLE OF THE ROAD, AND THE LOW OIL LEVEL, BATTERY, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS THEN TOWED TO SCOTT HARVEY KIA (LOCATED AT 1710 N OLDEN AVE, EWING TOWNSHIP, NJ 08638, (866) 548-4303) WHERE IT WAS DIAGNOSED THAT THE LONG OR SHORT BLOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0