Kia Sedona Complaints

2,536 consumer complaints on file.

#11664626June 3, 2025
ENGINE
I heard a knocking sound in my car which I thought was coming from the engine towards the end of May. It was really bad on May 29, 2025, so I did not drive it again. I called my local dealership and scheduled an appointment for June 2, 2025. The vehicle had to be towed from my house to the dealership as it did not seem safe to drive. The battery had died when I tried to start it, so I called AAA for a tow. They were able to jump start the car, but I still did not feel safe driving it with the loud knocking noise. I had AAA tow my car to the dealership. This is what they found: LOWER ENGINE KNOCK, METAL IN THE OIL, LOWER ROD BEARING FAILURE. No lights were on at the time the severe knocking occurred. How and why was my VIN not included in the recall notice on the engines? This was clearly a safety hazard. This problem SHOULD BE COVERED by the engine recall. Now I have to get a new vehicle with extremely limited funds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663173May 27, 2025
UNKNOWN OR OTHER
The last week of February I took my 2020 Kia Sedona at 67,500 miles into Kia Ferguson in Tulsa, OK to have them replace my High Pressure Fuel Pump which was covered under an extended warranty. When I received my van back, the battery was dead and the AC wasn't working nor the control knob.(it was stuck) I had to replace my battery, and that Friday Kia said they would take a look at it. When I went to pick up my van, they told me it was going to cost $1500 to fix, and that I was responsible. I called Kia consumer Affairs, and discussed this with them as well. To no avail, I am being held responsible. I took my van somewhere else however was quoted higher. I asked if after they fix it was there a possibility it still might not work and that it could be something else, and the gentleman said yes. I don't want to put all of this money to fix a problem, Kia may have inadvertently disconnected something that really just needed to be reconnected. This is a safety issue for me and my children, as I get weak when I am overheated, and it gets entirely too hot in Oklahoma during the summers. I didn't have any prior issues with my AC prior to them replacing my high pressure fuel pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662481May 22, 2025
ENGINE
Catalytic converter system failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662588May 22, 2025
AIR BAGS, SEAT BELTS
I was in a car wreck and my air bags did not deploy and my seat belt did not lock. The other vehicle involved in the car accident immediately deployed its airbags. I did not ask for an ambulance because I do not know if my insurance covers it so I went personally to the emergency room after the accident.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11662254May 21, 2025
ENGINE
The auto will go into safe mode when driving on the highway. You have to try to get to the side of the road without getting run over. This is a recall for most Kia's, but the dealer said my year car is not one of them. But it is doing the same as the ones under recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662362May 21, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2016 Kia Sedona. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was approximately 68,000 and at the time of registration, it was discovered that the mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662099May 20, 2025
STRUCTURE:BODY
Sliding door malfunction. Door will not hold its weight and full force closes or opens if operating at an inclined position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662106May 20, 2025
STRUCTURE:BODY
Sliding door trys to continue to open when already open all the way, it try’s to open too far, jams and clicks, then beeps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661763May 19, 2025
ENGINE
Engine blew a rod without warning or service light indication. The vehicle is available for inspection. My two children and I were put at risk due to the nature of the engine failure and being able to safely navigate the vehicle off of the highway. The vehicle was inspected by the mechanic of the shop that towed the vehicle. No warning lamps or symptoms of the engine failure until it happened. Low oil was suspected but made no sense since the oil had just been changed a month prior and no leaks detected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661034May 14, 2025
ENGINE
The 3.3l v6 failed with no warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660741May 13, 2025
ENGINE
After driving home from work, my engine just started pouring out oil. It was all over our road and driveway. Had it towed to shop, they have stated a whole new engine is needed and suggested I report it as Kia has a lot of engine problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657885April 30, 2025
ENGINE
ENGINE - blown head gasket, cracked block. Vehicle is at dealership service center in for repairs.vehicle has been inspected by the warranty company. No engine light or warnings or messages came up on the car. Approximately 64000.00 miles smelling antifreeze. Took it in to have it checked for leaks no apparent leaks. Took in at approximately 72000.00 miles now has a blown head gasket and cracked block. The safety of a breakdown is obvious.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656748April 25, 2025
AIR BAGS
The contact owns a 2017 Kia Sedona. The contact stated while starting the vehicle, the air bag warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the front passenger's side air bag module needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V031000 (Air Bags). The failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656480April 24, 2025
UNKNOWN OR OTHER
Paint is chipping on my white Kia.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655599April 19, 2025
SERVICE BRAKES
My 2010 Kia Sedona has a major problem with the brakes. I had a problem with the brake pedal sinking too far. I took it to a local mechanic. This mechanic installed a new master cylinder. Two days later the brakes started to grab. The brakes were activating without my foot on the brake pedal. I had the Kia towed back to the local mechanic. The local mechanic said the master cylinder was working properly. This mechanic told me to take it to the Kia Dealership to reprogram the ABS Module. I have had the Kia at the Kia Dealership three different times for this same problem. The first time the Kia Dealership did do some reprogramming. They also said there was rust in the master cylinder reservoir. The Kia Dealership has driven the car several miles. They claim they can not duplicate the problem. So they have given the car back to me without doing anything. I have had the problem with the brakes grabbing on three different occasions. Each time I have had to have the Kia towed. This problem with the brakes grabbing is extremely dangerous. I am barely able to pull off the road and get the Kia towed. The car will slow down considerably. The car will be hard to control. All four rims have been very hot each time when I touch them with my hand after pulling off the road. The left front rim had smoke coming off it the first time this happened. I have to put on my hazards lights as I can not keep up with traffic when the brakes grab. Also, the first time the brakes grabbed, the ABS and ESC warning lights came on. The last time the brakes grabbed the ESC Off light came on. The Kia Dealership has told me that there are no codes stored in the computer. I am afraid to drive the car. It is sitting in my driveway now. The Kia only has about 19,000 miles on it. I am trying to find a brake specialist locally that can inspect the vehicle brakes. Not sure what to do now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655621April 19, 2025
ENGINE
On [XXX] my family and I were on our way to Oklahoma. Luckily we were on a highway instead of interstate when our Kia motor blew. There were no oil warning lights illuminated, nothing. My husband luckily was able to steer the van to the side of the road safely. My vehicle had to be towed and when codes were run on it by the oil changers, NO CODES POPPED UP and there were metal shaving in my oil filter. My husband contacted the dealer, they said the only issue they could find was not a recall, but an extended warranty for an oil pressure switch, but that with it not working it "would not make an engine blow." However, another mechanic said it absolutely would. This van does have the 3.3 engine that has been recalled in other models, but not the 2017. We had to rent a UHAUL to have my van pulled by another vehicle. In the picture you can see all the oil which was lost. How was our safety at risk? We had to pull on the side of the road on a main highway (not interstate), but there wasn't much room between the road side and our vehicle, not to mention the traffic right behind us who could have parked in our trunk when the failure occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655275April 17, 2025
STRUCTURE:BODY
Sliding mini van doors fail to latch when closing. This is a well known and documented problem. The NHTSA has issued remedies for the previous year but not this one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654740April 15, 2025
ENGINE
Engine suddenly started knocking and shaking entire van. Engine seizing up and needs to be replaced. No prior trouble with the engine. I looked on the internet and saw that there is a petition for a recall on 2016 Sedonas. Please add me to that petition. Many van owners had engines that seized up. Since it’s a common problem for this year/make & model, there should be a recall. It’s not safe to be stuck on the side of the road with no prior warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654126April 11, 2025
ENGINE
On Wednesday, April 9, the van started making a noise. Then it lost power. It slowed down and then stopped. In the middle of the road. We were able to move it out of traffic. We had it towed to a service station. We were told that it was due to engine failure. I called our local Kia dealer where we bought it. He told us there were no problems with that particular engine. I looked it up online and found that that is not true. I found that this particular engine is being investigated for the same issues that I had.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653732April 9, 2025
POWER TRAIN, SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Kia Sedona. The contact stated that while attempting to park the vehicle, the brake pedal was depressed, and the vehicle failed to respond. There were no warning lights illuminated. The contact had experienced the vehicle rolling while attempting to park the vehicle. On another occasion, while the contact was attempting to park the vehicle on an incline, the contact depressed the brake pedal however, the vehicle started to roll away. The contact believed that the vehicle should have been included in NHTSA Campaign Number: 22V612000 (POWER TRAIN). The vehicle was then taken to a dealer, but was not yet diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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