Kia Sedona Complaints

2,536 consumer complaints on file.

#10068170May 2, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2003 KIA SEDONA EX, 29 APR 2004 SUDDEN ACCELERATION. WHILE DRIVING MY KIA SEDONA, I WAS COMING ONTO THE ON-RAMP ON I-95, EXIT 130 (FREDERICKSBURG, VA). I WAS ACCELERATING SLOWLY ONTO THE HIGHWAY AND HAD GAINED SPEED OF ABOUT 40 MPH, WHEN THE PEDAL SUDDENLY DROPPED TO THE FLOORBOARD. THE ENGINE WENT TO FULL-THROTTLE, AND WE BEGAN TO ACCELERATE UNCONTROLLABLY. I APPLIED THE BRAKES FULLY, BUT THE ENGINE CONTINUED TO REV HIGHER. WE CONTINUED TO ACCELERATE. THE CRUISE CONTROL WAS NOT ON, AND I WAS UNABLE TO SLOW THE VEHICLE DOWN BY APPLYING BRAKES. I THEN PUT THE VAN IN NEUTRAL, AND PRESSED THE BRAKES WITH A GREAT AMOUNT OF FORCE, UNTIL WE SLOWLY DECELERATED. I SHUT THE ENGINE OFF, AND WE COASTED INTO THE SIDE OF THE ROAD, NEARLY HITTING AN ONCOMING BUS THAT WAS ENTERING BEHIND US ON THE HIGHWAY. WE WERE ABLE TO MAKE IT HOME, BUT ON 30 APR 2004, THE NEXT MORNING, I ATTEMPTED TO START UP THE VAN TO TAKE IT TO THE DEALERSHIP, AND WHILE IN PARK, THE VAN WENT TO FULL-THROTTLE AGAIN, SO I CALLED A TOW-TRUCK. THE KIA DEALERSHIP IN FREDERICKSBURG, VA (540)891-7400 NOW HAS THE VEHICLE, AND THEY HAVE NOT REPORTED TO ME ANY DAMAGES. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10065882April 18, 2004
SEAT BELTS:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS, STEERING, VEHICLE SPEED CONTROL
ONE MORE TIME KIA SEDONA 2002 FAILED TO BRAKE CAR LOST CONTROL FRONT PASSENGER SEAT BELT SNAPPED OUT, LOOKS LIKE POWER STEERING FAILED AND BRAKES ALSO, NOT THE FIRST TIME BRAKES FAILED IN KIA SEDONA. PRIOR TO THIS ACCIDENT THE CONSUMER COMPLAINED TO THE DEALER ABOUT VIBRATIONS WHILE BRAKING. CAR ACCELERATE BY ITSELF (THROTTLE STUCK). *BF
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10064055March 28, 2004
TIRES
TIRE ON PASSENGER SIDE REAR HAD A PIN HOLE ON THE INSIDE OF THE SIDEWALL. SPOKE TO SOMEONE ELSE WHO HAD THE SAME VAN WHO HAD THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063163March 15, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING AT ANY SPEED CONSUMER FELT SEVERE VIBRATION IN THE STEERING WHEEL AND THE BRAKE PEDAL. DEALER CLAIMED THAT THE BRAKE ROTORS OVERHEATED, CAUSING THEM TO WARP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062048March 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC, VISIBILITY:WINDSHIELD
OUR KIA SADONA IS A 2002 MODEL AND HAS ABOUT 52,000 MILES ON IT. IT HAS HAD PROBLEMS WITH THE TRANSMISSION, BRAKES AND THE WINDSHIELD HAS BEEN REPLACED THREE TIMES ETC. TODAY HOWEVER, MY HUSBAND WAS DRIVING THE VEHICLE WHEN THE FRONT DRIVERS SIDE SEAT IN THE VEHICLE BROKE. THE SEAT BROKE COMPLETELY OUT OF IT'S CHAMBER. THANK GOD THIS DID NOT HAPPEN DURING AN ACCIDENT. THE DEALERSHIP SAID THEY WOULD BE REPLACING THE PART THAT BROKE UNDER THE WARRANTY HOWEVER IT WILL BE AWHILE BEFORE THEY GET THE PART IN. THEY REFUSED TO PROVIDE US WITH A SAFE VEHICLE TO DRIVE DURING THE TIME IT TAKES TO GET IT FIXED AND KIA CORPORATE ALSO REFUSED SAYING THEY DO NOT PROVIDE RENTALS EVEN IF THE PART IS A DEFECT FROM THE MANUFACTURER. THEY PRIDE THEMSELVES ON THE WARRANTY OF THE CAR PARTS BUT WHO CARES HOW MUCH YOU HAVE TO SPEND ON RENTAL CARS WHILE YOURS IS IN THE SHOP SO MANY TIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050280March 11, 2004
SEAT BELTS, SEATS:MID/REAR ASSEMBLY, AIR BAGS:FRONTAL
WHILE DRIVING 50 MPH VEHICLE WAS INVOLVED IN A COLLISION. UPON IMPACT, DUAL AIR BAGS DID NOT DEPLOY, AND SEAT BELT BROKE. ACCORDING TO THE CONSUMER THE SEAT BELT RETRACTOR DID NOT LOCK DURING THE EVENT. DRIVER SUSTAINED NECK INJURIES DURING THE ROLLOVER CRASH. *AK THE BACK SEAT HAD BECOME DISLODGED DURING THE ACCIDENT. RECALL#03V135000. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10058351February 17, 2004
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ON JULY 4, 2002 WE PURCHASED A 2002 KIA SEDONA MINIVAN. IMMEDIATELY AFTER DRIVING OUT OF THE DEALERSHIP WE PARKED AT A STORE, WHEN WE RETURNED TO THE VEHICLE IT WOULD NOT START. WE CALLED THE DEALERSHIP AND THEY SENT OUT A TOW TRUCK. THE VAN WAS TOWED TO THE DEALERSHIP AND THE SERVICE ADVISER INDICATED THAT THEY HAD NUMEROUS COMPLAINTS REGARDING A DRIVER SEAT RELAY THAT WAS CAUSING THE BATTERIES TO GO OUT ON THIS YEAR, MAKE AND MODEL OF VEHICLE. HE INDICATED THAT THEY WERE CHANGING ALL RELAYS. THEY REPLACED WITH NEW BATTERY AND NEW RELAY ON THE VAN. THE VAN CONTINUED TO GIVE US PROBLEMS, THE WHOLE ELECTRICAL SYSTEM (STEREO, WINDOWS, DOOR LOCKS) WOULD GO OFF AND ON AS WE WERE DRIVING. IF WE WOULD STOP VEHICLE, THE VEHICLE WOULD NOT START. WE HAD NUMEROUS JUMP STARTS. WE TOOK THE VEHICLE IN APPROX. 4 OR 5 TIMES TO THE DEALERSHIP WITH COMPLAINTS REGARDING PROBLEMS, THERE WAS BLACK SMOKE COMING OUT OF THE EXHAUST WHEN WE WOULD START THE VEHICLE. BRAKES WOULD SQUEAL WHEN APPLIED. VAN WAS TERRIBLY HOT UNDER THE CAR AND IT WOULD BLOW OUT THE HEAT AND ALMOST BURN US. I ASKED THE SERVICE ADVISER IF THEY COULD EXCHANGE THE VAN FOR ANOTHER ONE AND HE INDICATED THAT THEY HAD TO HAVE A CONTINUOUS REPORT OF REPAIRS IN ORDER TO TURN IT IN AS A "LEMON". WE WERE TRAVELING IN MEXICO FOR BUSINESS AND PLEASURE WHEN OUR VAN STARTED ON FIRE ON THE HIGHWAY AND OTHER AUTOS NOTICED AND WAVED US DOWN TO STOP. WE NOTICED, PULLED OFF THE ROAD SAFELY AND ALL 6 ADULT PASSENGERS WERE ABLE TO GET OUT SAFELY AND RUN AWAY FROM THE VEHICLE AS IT STARTED EXPLODING. THE FIRE CAME FROM ALL UNDERNEATH OF THE VAN. THE MEXICAN FEDERAL HIGHWAY POLICE CAME TO WHERE THE VAN WAS AND TOOK A REPORT OF THE INCIDENT. THE VAN BURNT DOWN TO A SKELETON. I REPORTED THE INCIDENT TO THE KIA CUSTOMER SERVICE, THEY DENIED OUR CLAIM WITHOUT NO EXPLANATION. NO ONE EVER CALLED TO FIND OUT THE FACTS OR GATHER INFORMATION. OBVIOUSLY, THEY DID NOT EVEN LOOK AT THEIR OWN SERVICE REPAIR TICKETS. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10057077February 12, 2004
EQUIPMENT, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, POWER TRAIN:AUTOMATIC TRANSMISSION, SEAT BELTS:REAR/OTHER, CHILD SEAT
I HAVE NUMEROUS COMPLAINTS ON MY 2003 KIA SODONA. I PURCHASED THE VECHILE IN JUNE OF 2003, WE HAVE SINCE TAKEN THE VAN IN TO THE DEALERSHIP FOR A VARIETY OF PROBLEMS. THE AIRCONDTIONER STOP BLOWING COLD AIR WITH IN THE FIRST THREE MONTHS OF OWNING IT, THIS HAS BEEN FIXED. PAINT HAS PEELED OFF THE FRONT BUMPER, SEAT BELT RATCHETING SYSTEM STOPPED WORKING, ENGINE MOUNT NEEDED REPLACING, TANSMITION NEEDED ADJUSTING THREE TIMES, AND THE LAST PROBLEM WAS THE VECHILE WOULD LOCK WHEN EVER AND WHERE EVER IT FELT THE NEED TO. I LOCKED MY SELF OUT OF THE CAR WITH MY CHILDREN INSIDE MANY TIMES. THE DEALSHIP REPLACED A MAIN PANAL INSIDE THE DOOR. DESPITE, ALL THE TIMES I HAVE TAKEN IT IN, AT LEAST TWICE FOR EVERY PROBLEM, THE DEALERSHIP REFUSES TO GIVE ME A CAR, MIND YOU I HAVE TWO CHILDREN TO CART AROUND ALL DAY. I AM EXTRMEMLY PEEVED ABOUT THIS VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057556February 4, 2004
AIR BAGS
SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON UNTIL VEHICLE WAS TURNED OFF. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC TOLD CONSUMER THAT PARTS WERE ON BACK ORDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055584January 21, 2004
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING 45 MPH BRAKES FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055426January 20, 2004
SERVICE BRAKES, AIR:ANTILOCK
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. MANUFACTURER ISSUED A RECALL, BUT DEALERSHIP WAS UNAWARE OF THE RECALL AND CONTINUED TO SELL THESE VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070909January 15, 2004
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:ELECTRICAL
I REALLY NEED HELP AND DON?T KNOW WHAT TO DO. ALSO WITH MY CAR MY ENGINE LIGHT WAS CONSTANTLY ON AND TO THIS DAY THE LIGHT IS PROBABLY STILL ON AND KIA HAVE NOT CONTACTED ME YET AND EVEN THOUGH I HAVE A RENTAL FROM ENTERPRISE THROUGH KIA PAYING THAT IS NOT THE ISSUE I WANT MY CAR SO THAT CAN SELL IT SO THAT I DON?T LOSE MY HOME BECAUSE I AM UNEMPLOYED DUE TO THIS BUCKET OF BOLTS. AND ALSO THE KIA REPAIR MAN STEVE JOHNSON AT KIRKLAND KIA STATED TO ME THAT MY ODOMETER READING WAS INCORRECT AND THE KIA MANUFACTURER TOOK MY CAR TO ANOTHER DEALER BECAUSE I WAD BEING SEEN AT THEIR AUTO SHOP TOO MUCH AND IS BIZARRE OR WHAT? I SPOKE TO A PAUL STAPLETON AT KIA MOTORS AMERICA BECAUSE THEY HAVE HAD MY VEHICLE FOR 30 DAYS STRAIGHT. ON OCT 8 I PICKED MY CAR UP AND 20 MIN LATER MY ENGINE LIGHT WAS BACK ON. THE DAY BEFORE I WAS OFFERED $1000 FOR A GOOD WILL GESTURE FROM KIA. WHEN THE ENGINE LIGHT CAME BACK ON THE NEXT DAY MR. STAPLETON OFFERED TO BUY MY VEHICLE BACK FOR 11,300 AND THAT WAS WITHOUT THE $1000 GOOD WILL. TODAY IS OCT 12TH AND BY THIS AFTERNOON I WILL BE HEARING FROM THIS COMPANY. THIS IS NOT SATISFYING TO ME BECAUSE I STILL HAD A FULL WARRANTY ON MY CAR AND FOR 11,300 I WILL HAVE TO PURCHASE USED AND NO WARRANTY BECAUSE I HAD A 2002 THAT WAS PAID IN FULL AND A FULL WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068733January 15, 2004
SEAT BELTS
LEFT MIDDLE REAR SEAT WILL NOT LOCK CHILD SAFETY SEAT IN PLACE. SEAT BELT SHOULD LOCK IN PLACE ONCE SEAT BELT IS IN USE AND FULLY RETRACTED HOWEVER IT DOES NOT. SEAT BELT HAS BEEN REPLACED THREE TIMES WITH SAME RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069132January 15, 2004
SUSPENSION
THUMPING NOISE IN LEFT FRONT FROM STRUT WHEN GOING OVER BUMPS KIA IS AWARE OF SITUATION AND DOES NOT KNOW HOW TO RECTIFY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052090December 30, 2003
FUEL SYSTEM, GASOLINE
WHILE DRIVING THE CONSUMER BEGAN TO SMELL FUEL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051291December 29, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EXTERIOR LIGHTING:HEADLIGHTS, INTERIOR LIGHTING, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
WE PURCHASED THE 2002 KIA SEDONA YESTERDAY 12-28-03. WE DROVE THE CAR FOR ABOUT 45 MINUTES TODAY, STOPPED FOR DINNER AT A FAST FOOD RESTAURANT AND THEN DROVE AGAIN FOR ABOUT 10 MINUTES WHEN WHILE DRIVING THE VEHICLE, THE BATTERY AND BRAKE WARNING LIGHTS FLASHED ON AND OFF A FEW TIMES, THEN STAYED ON. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE RADIO SHUT OFF AND WOULD NOT COME BACK ON. THEN THE SEATBELT WARNING LIGHT CAME ON AND THE DASH LIGHTS, EXTERIOR AND INTERIOR LIGHTS DIMMED. WHILE CAR WAS STILL IN MOTION, THE SUNROOF WOULD NOT CLOSE AND THE OTHER WINDOWS WERE VERY SLOW AT CLOSING. THE CAR SHUDDERED A COUPLE OF TIMES AS IF READY TO STALL. WE MADE IT HOME JUST IN TIME, THE CAR STALLED AND WOULD NOT RESTART. WE WERE ABLE TO CLOSE THE SUNROOF, BUT IT WAS VERY SLOW. WE HAVE TRIED TO CHARGE THE BATTERY, BUT IT DOES NOT SEEM TO BE TAKING A CHARGE. SECONDLY THE SEATBELT INDICATOR LIGHT DOES NOT SOUND OR INDICATE THAT SEATBELTS ARE NOT BUCKLED. THIRDLY THERE IS MOISTURE UNDER THE DRIVERS SIDE HEAD LIGHT. ALSO, WHEN THE VEHICLE IS IN MOTION AND THE DVD PLAYER IS OPERATING, THERE IS A WHISTLING SOUND HEARD THROUGH THE DVD HEADPHONES/SOUND DURING ACCELERATION. WE WILL BE NOTIFYING THE DEALER TOMORROW MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051066December 24, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
ONLY 260 MILES ON VEHICLE AND CHECK ENGINE LIGHT CAME ON. DEALER STATED CHECK GAS CAP. STATED IT NEEDS TO "CLICK" 3 TIMES TO TIGHTEN AND SEAL. HAVE PERFORMED TASK REPEATEDLY WITH NO CHANGE. WHILE STANDING OUTSIDE OF VEHICLE, WITH VEHICLE RUNNING, CAN HEAR AIR SUCKING IN THROUGH GAS FILL AREA. NEVER HAD THAT HAPPEN ON ANY OTHER VEHICLE OWNED. NOTICED FLAPPER VALVE AT TOP OF GAS FILL AREA IS CREASED AND DOES NOT SEAL LIKE OTHER MANUFACTURERS VEHICLES. WORRIED THAT THIS AIR PROBLEM WILL CAUSE FUTURE ENGINE PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050521December 15, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
POWER LOCKS FAILED WITHOUT WARNING. DEALER STATES AN ELECTRICAL SHORT OCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049760December 15, 2003
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
LOCKING MECHANISM FOR REAR SEAT HEAD RESTARIANTS (4) HAVE FAILED. FAILURE DOES NOT ALLOW THE HEAD RESTRAINT TO BE ADJUSTED AND LOCKED IN A POSITION ABOVE THE SEAT BACK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049762December 15, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE SHUTTERS AND PULLS WHEN BRAKES APPLIED FROM FREEWAY SPEED ON DOWNHILL EXIT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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