Jeep Wrangler Complaints (2017)

312 consumer complaints on file.

#11773752October 26, 2026
UNKNOWN OR OTHER
Type: Equipment (Suspension/Steering - Ball Joints) Manufacturer: Synergy MFG Incorrect/Used/Damaged Part Distributed By: UTM Distributing Co. dba Purely Power Sports Business Address: 125 W Crescentville Rd, Cincinnati, OH 45246 Retail Platform: Amazon Marketplace (Order # [XXX]) Tracking: The physical package contains an internal FedEx routing sticker (Label ID: [XXX]). Barcode: [XXX] Tracking #: [XXX] Processing Timestamp: [XXX] Fraudulent, defective items were introduced into shipping network at the FedEx facility in Arlington, Texas, establishing a direct physical origin point for the illicit supply chain investigation. Seller caused a printed a label pretending the parts were coming fresh from their own Ohio facility, but they had a third-party drop-shipper (or an unvetted liquidator) in Texas fulfill it using their account credentials. Seller is knowingly running a blind drop-shipping operation for safety-critical vehicle components without conducting any quality control, while actively deceiving the customer and the platform about where the inventory is physically located. Safety Risk and Defect: Deceptively altered, structurally failed, and mismatched safety-critical steering equipment introduced into interstate commerce. Amazon purchase made for a new, factory-sealed Synergy MFG Jeep JK Heavy Duty Adjustable Ball Joint Kit, Part Number 4127 (designated as Non-Knurled). The distributor, UTM Distributing Co. dba Purely Power Sports, caused to be shipped an open, unsealed damaged retail box where the authentic components had been removed. In their place, the distributor packaged used, damaged, and knurled upper ball joints. One substituted upper ball joints exhibits severe internal structural play and physical wobble straight out of the box. Amazon is processing a refund/instructed me to discard item. I will retain ball joints and all boxes/labels for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770004October 8, 2026
SERVICE BRAKES
The ABS warning light remains illuminated and the vehicle is displaying diagnostic trouble code C2200, indicating an internal failure involving the Anti-Lock Brake System (ABS) control module. I am concerned that this is a safety-related defect rather than normal wear. I have found multiple reports from other owners of 2017 Jeep Wranglers describing the same or substantially similar failure involving C2200, ABS module failure, and illumination of the ABS/traction-control warning lights. Owners have also reported difficulty obtaining replacement OEM ABS modules due to extended backorders or lack of availability. Because the ABS module is part of the vehicle’s braking and electronic stability-control system, I am concerned about operating the vehicle without these safety systems functioning properly. I am requesting that NHTSA review the pattern of ABS control-module failures involving 2017 Jeep Wranglers and determine whether further investigation or a safety recall is warranted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768777October 3, 2026
SERVICE BRAKES
The Jeep wrangler has a notoriously bad reputation with ABS Modules. Mine has been broken for over 2 years and I am unable to find a replacement part. I’ve ordered the part 4 times only to find that the item is back ordered. Almost every Jeep owner I know is driving without ABS due to the module breaking and no parts available. I think someone should take a serious look into why their units fail so commonly and no recall has been issued. It’s not a nicety to have brakes. It’s a major safety issue!!! Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759825August 26, 2026
ENGINE
The first time happening I was driving on the interstate going about 70 miles an hour in the dark, the car completely shut down with no warning I was able to coast then tried to restart the vehicle and it started. I was able to get off the road and to my destination. The second time this happened, it was 5am in the morning getting on the interstate going about 40 miles an hour I got to the end of the ramp and merged into traffic again no warning the car shut down. This time the vehicle would not restart. I was able to coast to the shoulder with traffic approaching on me. Had to wait for a tow in the dark by myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754697August 4, 2026
SERVICE BRAKES
ABS system module has failed and the manufacturer has it on indefinite backorder. I read reports of some customer waiting over 400 days for this part. It compromises the effectiveness of the antilock braking system. How do they get away with this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754059July 31, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
My ABS module is confirmed faulty resulting in an unsafe car to drive. The ABS module is extremely hard to come by, on an indefinite backorder, and I cannot get the part anywhere. Maybe people waiting over a year for the part. This is resulting in aftermarket or refurbished parts, which are risky and unsafe. I am out of a vehicle because I cannot get the part and no one wants to buy a faulty car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753875July 30, 2026
SERVICE BRAKES, WHEELS, UNKNOWN OR OTHER
During a routine maintenance visit, a pre-purchase/general inspection was performed on my 2017 Jeep Wrangler, which documented the front axle and differential housing as intact and in one piece. Subsequent to that inspection, while the vehicle was undergoing service, it was discovered that the front axle housing bracket on the driver’s side had fractured and separated from the frame mount. Upon inspection of the fractured surface, the break exhibits oxidation (rust) at the fracture point itself, indicating the crack had been forming and propagating over time rather than resulting from a single acute impact or event. This suggests a pre-existing metal fatigue or corrosion-related structural weakness in the front axle housing bracket assembly that was not visually detectable during a standard inspection prior to full separation. Given that this is a structural component connecting the front axle/differential to the vehicle frame, a full separation of this type could result in loss of vehicle control, particularly under steering or load stress, and poses a significant safety risk. The vehicle is approximately 9 years old with 90,000 miles, and this type of structural failure at this age/mileage is a concern for other owners of similar model year Wranglers. I am filing this report to make NHTSA aware of this failure mode in case it represents a broader pattern in 2017 (and potentially adjacent model year) Jeep Wranglers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752214July 22, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ABS MODULE HAS FAILED VIN [XXX] No ABS and no cruise control The ABS module is on back order and cannot be purchased by OEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743349June 10, 2026
ENGINE
Oil cooler split due to warming up and cooling down in winter and being made of plastic All brake calipers needed to be replaced on it too
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742362June 5, 2026
AIR BAGS
The contact owns a 2017 Jeep Wrangler. The contact stated that while traveling at 60 MPH, the vehicle struck a deer. The airbags failed to deploy upon impact. No injuries were reported. No police report was filed. The vehicle remained operable and was driven to the residence. Two days later, the airbag warning light illuminated. The manufacturer was notified and confirmed there were no open recalls or active warranties for the vehicle. The contact was then referred to the NHTSA Hotline to file a report. The vehicle had not been repaired. The failure mileage was approximately 140,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11738777May 19, 2026
SERVICE BRAKES
Front brake caliper became loose, moved away from the rotor, resulted in the caliper grinding against the inner wheel. Inspection by mechanic revealed missing caliper mounting bolts on both driver and passenger side of brakes. Front caliper mounting bolts were replaced with OEM-spec hardware, torqued to spec, with blue Loctite added to threads of fasteners. The mechanic noted many well-documented failures of the same nature on Jeep JK, JL, and Gladiator models, although no formal recalls have been issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738668May 18, 2026
ELECTRICAL SYSTEM
The battery terminals will stop tightening, which made me think it was fully tightened. I wiggled them from side-to-side and they didn't move. As I was driving, the vehicle died, which almost caused an accident because the steering wheel locked. I was able to get the vehicle to a safe stop and hook up a jump pack to it. I then discovered that my negative battery terminal wasn't even on the battery post. It slipped off when lifted UP but didn't move AT ALL when wiggled side-to-side. I am unable to find the proper OEM replacement battery terminals at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736361May 7, 2026
SERVICE BRAKES
My 2017 Jeep Wrangler experienced repeated brake system failures beginning shortly after purchase. After extensive brake repairs, the vehicle was ultimately diagnosed with a failed ABS control module. The vehicle is unsafe to operate due to loss of ABS/stability safety systems. Jeep/Stellantis has the required OEM module on national backorder with no repair timeline (some other jeep owner reports say it has been on backorder for up to 18 months), reportedly under engineering review. Dealerships and mechanics indicate this issue is widespread among Jeep Wranglers. The inability to obtain a safety-critical brake component leaves the vehicle effectively unusable and unable to be safely repaired (has been undriveable since Feb 11 2026).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735798May 5, 2026
VISIBILITY/WIPER
The motor of the wiper stop working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730182April 9, 2026
ENGINE
Oil plug in engine gets brittle and fails by cracking. This cause a complete engine failure with only 36k miles on it. Mechanic says this is a known issue. I could not operate the vehichle and broke down without warning. I have a reciept for the nrand new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729955April 8, 2026
SERVICE BRAKES
A deer jumped in front of me and the brakes locked up. The jeep spun 180 degrees before it stopped. Nothing was damaged and I traveled on. About a week later the ABS and traction control lights started blinking. Within a day they were solid and the cruise control stopped also. I researched and found the speed sensor was a common problem. I carried it to a ASE certified mechanic for the sensor to be replaced. The sensor was replaced but the lights didn’t go out. It was put on the computer and noted it was the ABS CONTROL MODULE part number 68259556AD. The problem is that the part is in such demand that it will take months to get it. So this seems to be a recurring issue for jeeps. I am now riding with no ABS because MOPAR can’t keep up with the demand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721999March 4, 2026
SERVICE BRAKES
For about 6 months now, the abs control module has been bad. Leaving every light regarding braking on the dashboard and no safety features, such as abs, skid control, ect ect . The parts for this have beem on back order over a year now and there are tons of people experiencing the same issue as I. My vehicle only had 63000 miles when it failed. ( code c2200, abs internal failure) . Many people have experienced failure with way less miles. This is not a use failure, but rather a factory defect as these are a known issue. There needs to be a safety recall on the module and have it replaced. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721720March 3, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Recent ABS module failure w C2200 code. Took to Chrysler/Jeep dealer for repair and was told replacement module part is unavailable with up to and more, a year backorder. Was advised there was nothing they could do to repair. Researched other dealers and suppliers with same results. This is certainly a safety concern as this ABS module failure appears to be a common failure in Jeeps of this and adjacent model years and there is nothing a dealer or any other service firm can repair due to part availability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719691February 22, 2026
UNKNOWN OR OTHER
The fenders front fenders become loss due to faulty plastic clips and flights off while driving once the wind catches under them. Very dangerous to other cars. Also the windshields crack around once a year and you have to really be-careful to stay back from any auto that might throw a rock, but you can’t avoid someone passing you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716113February 6, 2026
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2017 Jeep Wrangler. The contact stated that while driving approximately 30-45 MPH, the vehicle lost power. On another occasion, while driving at 20 MPH, the vehicle lost motive power. While shifting into gear, the vehicle failed to respond as intended. The check engine warning light illuminated after the failure. The driver was able to pull over safely. The vehicle was running, and the heat was functioning. The vehicle was towed to a AAA Service Center, where the filter and oil were changed; however, the failure reoccurred. The vehicle was towed to AAA again, but no assistance was provided. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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