Jeep Wrangler Complaints

18,838 consumer complaints on file.

#6900780January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICLE CAUGHT ON FIRE WHILE PARKED. CLAIM NUMBER 43-R799-130. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900781January 17, 2002
ELECTRICAL SYSTEM
THE CONSUMER SMELLED LED BURNING/ PLASTIC PRIOR TO STOPPIN, THE FIRE ORIGINATED IN THE POWER DISTRIBUTION BOX. CLAIM NUMBER 17-9135-135. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900782January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INSURED STATES THAT ENGINE CAUGHT ON FIRE. CLAIM NUMBER 35-W644-773. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900783January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INSURED STATES THAT THE ENGINE CAUGHT ON FIRE WHILE PARKED. CLAIM NUMBER 52-2466-618. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900784January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICLE CAUGHT ON FIRE IN ENGINE COMPARTMENT. CLAIM NUMBER 13-7491-024. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#564026January 17, 2002
ELECTRICAL SYSTEM:WIRING
PASSENGER SIDE AIR BAG CONTROL MODULE MALFUNCTIONS, ALL GAUGES ON THE INSTRUMENT CLUSTER CAN NOT BE READ PROPERLY, VEHICLE HAS BEEN TO THE DEALER BUT PROBLEM STILL UNRESOLVED, CONSUMER STATES HE HAS FIXED THE PROBLEM BY TAKING OUT THE INSTRUMENT CLUSTER AND SPRAYING BATTERY CLEANER ON BACK WHERE CONNECTORS ARE BEHIND INSTRUMENT PANEL, CONSUMER STATES THE WIRES HAVE PROBLEMS WITH CORROSION. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002349January 17, 2002
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL LEVEL SENDING UNIT INDICATES SIGNIFICANTLY MORE FUEL IN RESERVE THAN ACTUALLY PRESENT. RECALL 97 V 194 000 HAS BEEN ISSUED ON VEHICLE MAKE AND MODEL. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO THE VIN . PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757015January 17, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE AN AUTOMATIC TRANSMISSION IN THIS JEEP. IT WOULD NOT SHIFT INTO 3RD GEER. IT HAS NEVER BEEN USED OFF ROAD. ITS MY DAUGHTERS CAR. SHE USES IT TO GO TO COLLEGE AND BACK HOME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002235January 15, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
HEN DRIVING ON WET AND SLIPERY SURFACES VEHICLE WILL NOT STOP. VEHICLE WILL SLIDE, AND FRONT WHEELS WILL LOCK UP WHILE REAR WHEELS WILL BE STILL BE SPINNING IN CIRCLES. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756782January 13, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
I TOOK THE JEEP LAST YEAR TO GET THE RATTLE FIXED. THEY FIXED IT, BUT ON THE 1/12/02 I TOOK IT BACK FOR THE SAME RATTLE. I DON'T BELIEVE THEY FIXED IT, JUST TIGHTENED THE LINKAGE UP. MY WIFE AND I SPENT 7 HOURS AT LANDERS WITHOUT ANYONE CONTACTING US ABOUT WHAT THE PROBLEM WAS. THEY ALSO BROKE A BOLT OFF IN THE BLOCK THAT HOLDS THE EXHAUST MANIFOLD ON, AGAIN WE WEREN'T INFORMED. OUR WARRENTY COVERED THE EXHAUST PROBLEM, BUT LANDERS SAID THAT THE LINKAGE WASN'T COVERED EVEN THOUGH THEY HAD WORKED ON THE LINKAGE LESS THAN A YEAR AGO. THEY ARE SUPPOSED TO COVER ANY REPAIRS THEY MAKE FOR A YEAR, BUT THEY DIDN'T HONOR THIS. WE SPENT 7 HOURS WAITING FOR THE JEEP TO BE REPAIRED. THEY OFFERED US A RENTAL TO GET US HOME, BUT DIDN'T OFFER ANY GAS MONEY OR ANYTHING FOR OUR INCOVIENCE ABOUT DRIVING 150 MILES (ONE WAY). I'M A GUNSMITH AND MAKE $30 A HOUR AND I WAS AWAY FROM MY WORK FOR 20 HOURS BECAUSE OF LANDERS NOT INFORMING ME OF HOW LONG THE REPAIRS WOULD TAKE. NOW I'M BEHIND WITH MY WORK AND HAVING TO WORK16 HOURS A DAY TO CATCH UP. I WOULD LIKE SOME COMP. FOR MY TIME LOST. ALSO MY WIFE WENT WITH ME TO LANDERS AND SAT THROUGH THEIR LIES, AND SHE LOST WORK TIME ALSO. LANDERS IS SUPPOSED TO HAVE A FIVE STAR RATING TOWARD THEIR CUSTOMERS. WE WERE TREATED LIKE UNWANTED STEP-CHILDREN. LANDERS DIDN'T OFFER TO SUPPLY US WITH TRANSPORT TO GO GET SOMETHING TO EAT, INFORM US OF THE PROBLEMS WITH OUR JEEP, AND CHARGED US 69.97 FOR LABOR AND 24.97 FOR PARTS, THAT SHOULDN'T HAVE WORN OUT AFTER 27,100 MILES UNLESS THEY DAMAGED WHEN THEY 'FIXED' THE LINKAGES THE FIRST TIME. I KNOW I'M NOT IMPROTANT TO THEM, BUT I BELIEVE THEY DESTROYED THE BUSHINGS THE FIRST TIME THEY WORKED ON THEM, AND BROKE THE MANIFOLD BOLT TRYING TO TIGHTEN IT DOWN CAUSING THEM TO HAVE TO PULL THE HEAD OFF THE MOTOR HEAD OFF THE ENGINE TO GET TO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563713January 12, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
CONSUMER COMPLAINS THAT FRONT BRAKES ARE THE ONLY ONES THAT WORK PROPERTY TO STOP VEHICLE, CONSUMER FEELS THAT BRAKES ARE DEFECTIVE AND REQUESTS A DEFECT INVESTIGATION FOR POSSIBLE RECALL, DEALERSHIP HAS BEEN CONTACTED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756660January 10, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM, AIR BAGS:FRONTAL
MY WIFE LOST CONTROL OF VEHICLE ON CITY STREETS. SHE WAS GOING APPROXIMATELY 20 - 25 MPH. SHE WENT INTO A RESIDENT YARD WHERE SHE HIT A 8 TO 10" DIA. TREE AND WENT OVER IT. SHE THEN CONTINUED ACROSS SIDE STREET AND INTO ANOTHER YARD WHERE SHE CAME TO A STOP AGAINST ANOTHER TREE APPROX- 6 TO 8" DIA. THE SEAT BELT APPEARS TO HAVE WORKED AS EXPECTED BUT THE AIRBAG DID NOT DEPLOY. SHE HIT HER LIP ON THE STEERING WHEEL AND REQUIRED MANY STITCHES TO REPAIR IT. SHE ALSO HAD LARGE CONTUSIONS ON BOTH OF HER SHINS. THE BUMPER WAS PUSHED INTO THE RADIATOR. THE GRILL WAS PUSHED INTO THE RADIATOR. BOTH FRONT FENDERS WERE BUCKLED AS WAS THE HOOD. WHY DIDN'T THE AIRBAG DEPLOY?*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8001823January 9, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING VEHICLE WAS MAKING A NOISE DUE TO A CRACKED EXHAUST MANIFOLD. DEALER WAS CONTACTED. PLEASE ADD VIN . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756595January 8, 2002
SUSPENSION:FRONT
VEHICLE HAD TIRES REPLACED AT APPROX. 40,000 MILES, AFTER SEVERAL FRONT END ALIGNMENTS AND TIRE ROTATIONS TIRES SHOWED SIGNS OF UNEVEN WEAR. RECOMMENDED NEW TIRES BE COMPUTER BALANCED AND YET ANOTHER FRONT END ALIGNMENT. ON DEC 27, 2001, DRIVING ON RURAL RT 6A (CAPE COD MA) AT 35 MPH, UNABLE TO TURN STEERING WHEEL ON TWO CORNERS THEN FRONT RIGHT WHEEL FELL OFF @ BALL-JOINT AND REMAINED CONNECTED TO VEHICLE BUT STRAYED UNDER THE CAR CAUSING THE VEHICLE TO ROLL 4 TIMESEND OVER END, COMING TO REST AFTER TAKING DOWN A PHONE POLE. ALL 4 WHEELS CAME OFF DURING ACCIDENT, DRIVER AND 1 PASS. TO HOSPITAL, VEHICLE TOTALED, CONSUMER PAYED FOR PHONE POLE. VEHICLE HAD JUST PASSED STATE SAFETY INSPECTION.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#756459January 6, 2002
POWER TRAIN:MANUAL TRANSMISSION
THE MANUAL TRANSMISSION MAKES AN UNSUAL NOISE WHEN THE CLUTCH IS RELEASED AND THE VEHICLE IS IN NEUTRAL. DEALERSHIP CLAIMS THIS IS NORMAL. I DO NOT WANT WARRANTY TO RUN OUT BEFORE MANUFACTUER CORRECTS THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756239December 31, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CAR WAS PARKED AND IT JUMPED OUT OF GEAR INTO REVERSE AND HIT AIR PUMP AT THE GAS STATION. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#756068December 27, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD CRACKED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755887December 20, 2001
VISIBILITY:WINDSHIELD
WINDSHIELD IS DELAMINATING, CAUSING BUBBLES THAT MAKE IT DIFFICULT TO SEE ESPECIALLY IN BRIGHT SUNLIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755890December 20, 2001
VISIBILITY:WINDSHIELD
WINDSHIELD IS ,CAUSING BUBBLES THAT MAKE IT DIFFICULT TO SEE ESPECIALLY IN BRIGHT SUNLIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755833December 19, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
NOTICED WHAT SOUNDED LIKE AN EXHAUST LEAK COMING FROM THE ENGINE COMPARTMENT. I BROUGHT IT TO THE DEALER WITH 27K MILES ON IT. THEY HEARD NOTHING. IN MAY 2000 MY MECHANIC MENTIONED A CRACK IN THE EXHAUST MANIFOLD. I BROUGHT IT BACK TO DEALER AND THEY SAID THEY FOUND NOTHING. OCT. OF 2001 WITH 58K THE NOISE WAS UNBEARABLE AND THREE CRACKS VISABLE. DEALER SAID TOO BAD OUT OF WARRANTY. IF SO MANY PEOPLE ARE HAVING THIS PROBLEM WHY CAN'T SOMETHING BE DONE? BY THE WAY I WILL NEVER PURCHASE ANOTHER JEEP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler