Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10172542November 3, 2006
STEERING, STRUCTURE
DT*: THE CONTACT STATED THE PITMAN ARM FELL OFF FROM THE STEERING GEAR BOX WHILE DRIVING 20 MPH ON NORMAL ROAD CONDITIONS, CAUSING THE VEHICLE TO SIDESWIPE ANOTHER VEHICLE. NO INJURIES WERE SUSTAINED, AND A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO THE DEALER FOR EVALUATION. ALSO, THE FRONT END SHOOK WHEN DRIVING 50 MPH FOR TWO MONTHS PRIOR TO THE FAILURE. THE MANUFACTURER WERE CONTACTED BUT THE CAUSE OF THE PROBLEM COULD NOT BE DETERMINED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10172365November 1, 2006
POWER TRAIN:MANUAL TRANSMISSION
BAD THROW-OUT BEARING OR NOISY NV3550 5-SPD TRANSMISSION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172402November 1, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MY 2005 JEEP WRANGLER UNLIMITED BEGAN HAVING AN INTERMITTENT SQUEAK THIS SUMMER. AT THE END OF OCTOBER THE DEALER INFORMED ME THAT THE VEHICLE NEEDS THE BRAKE PADS AND ROTORS REPLACED AND THAT THIS ITEM WAS NOT COVERED UNDER WARRANTY. THE VEHICLE HAS ONLY 26,000 MILES AND I HAVE NEVER HAD TO REPLACE BRAKE PADS THIS EARLY IN OTHER VEHICLES I HAVE OWNED. I CALLED THE CHRYSLER CUSTOMER CARE LINE AND WAS TOLD THAT THEY COULD DO NOTHING ABOUT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170622October 12, 2006
POWER TRAIN:MANUAL TRANSMISSION
AFTER APPROXIMATELY 500 MILES THE VEHICLE BEGAN TO EXHIBIT DIFFICULTY IN SHIFTING FROM FIRST TO SECOND GEAR. PROBLEM IS VERY APPARENT WHEN THE VEHICLE IS COLD, BUT STILL NOTICEABLE AFTER THE VEHICLE WARMS UP. WHEN SHIFTING FROM FIRST TO SECOND, IT FEELS AS IF SECOND GEAR IS NOT FULLY SYNCHRONIZED. IF IT IS DONE AT A NORMAL SHIFT RATE IT ACTUALLY CLIPS SECOND GEAR (AND MAKES AN ASSOCIATED CLIPPING/GRINDING NOISE). PAUSING IN NEUTRAL AND RESTING THE SHIFTER AGAINST SECOND, YOU CAN ACTUALLY FEEL TWO OR THREE GEAR TEETH GO BY BEFORE IT WILL DROP INTO GEAR. TO GET IT TO SHIFT SMOOTHLY WITHOUT CLIPPING GEAR TEETH REQUIRES A LONG ENOUGH DELAY IN NEUTRAL THAT FOLLOWING TRAFFIC ALMOST REAR ENDS THE VEHICLE. THE DRIVER IS ESSENTIALLY FACED WITH THE DECISION OF DAMAGING THE TRANSMISSION OR RISKING GETTING REAR ENDED. DOUBLE CLUTCHING THE VEHICLE HELPS, BUT OBVIOUSLY SHOULD NOT BE REQUIRED FOR A FULLY SYNCHRONIZED TRANSMISSION. TOOK THE VEHICLE INTO THE DEALER AT 1164 MILES AND 1306 MILES, BUT THE SERVICE TECHNICIANS CLAIM THEY CANNOT REPRODUCE THE PROBLEM, BUT THEY ADJUSTED AND LUBRICATED THE LINKAGE AS A PREVENTIVE MEASURE. HOWEVER, THE SERVICE MANAGER AND ANOTHER DEALER EMPLOYEE WHO DROVE THE VEHICLE HAVE NOTICED THAT SECOND GEAR DOESN'T FEEL THE SAME AS OTHER WRANGLERS WITH MANUAL TRANSMISSIONS. I HAVE ALSO HAD SEVERAL OTHER PEOPLE DRIVE THE VEHICLE AND THEY AGREE THAT THE TRANSMISSION ISN'T SHIFTING CORRECTLY. I AM SCHEDULED TO TAKE THE VEHICLE IN AGAIN FOR THIS PROBLEM, BUT VIA PHONE THE DEALER DOESN'T APPEAR TO HAVE AN IDENTIFIED CAUSE OR FIX. VEHICLE IS NOW AT APPROXIMATELY 1600 MILES AND PROBLEM IS STILL VERY APPARENT, IF NOT WORSE. THIS ISSUE APPEARS TO BE RELATED TO ODI ID NUMBER : 10156374 & 10160948. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170491October 11, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE TRAVELING 40 MPH UNDER NORMAL ROAD AND BRAKING CONDITIONS, THE HYDRAULIC BRAKES FAILED WITHOUT WARNING, ALMOST CAUSING AN ACCIDENT. THE BRAKE PETAL WAS APPLIED TO AVERT AN ACCIDENT AND WENT TO THE FLOOR. THE BRAKE LINES BURST CAUSING BRAKE FLUID TO LEAK FROM BENEATH THE VEHICLE. THE NATURE OF FAILURE WAS PERMANENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC SHOP, WHO DETERMINED THAT THE CAUSE OF THE PROBLEM WAS DUE TO RUST ON THE BRAKE LINE. THERE WERE NO PRIOR WARNINGS OF FAILURE. THE MANUFACTURER WAS CONTACTED AND EXPRESSED THEY HAD NO OBLIGATION TO REPORT THIS PROBLEM TO THE PUBLIC. THE VEHICLE WAS CURRENTLY AT THE SHOP FOR FURTHER EVALUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169976October 4, 2006
STRUCTURE:BODY
MY 2006 "TRAIL RATED" JEEP WRANGLER SE SUFFERS FROM CHEAP QUALITY, PAPER-THIN, SHEET METAL FRONT FENDERS THAT BEND FROM ROCKS THROWN FROM THE WORTHLESS GOODYEAR WRANGLER STREET-TREADED, PEBBLE THROWING TIRES!! CHEAP QUALITY!! MY JEEP HAS 8,400 EASY DRIVEN MILES, BUT NOW HAS DENTED FENDERS WITH CRACKED PAINT FINISH AND PAINT FLAKING!! I SHOULD HAVE BOUGHT A TOYOTA INSTEAD OF A "TRAIL RATED" JEEP THAT ISN'T "GRAVEL ROAD RATED"! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169429September 27, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I OWN A 2002 JEEP LIBERTY AND NOTICED THAT THE DRIVERS SEAT BELT BUTTON STICKS..USUALLY IN COLDER MONTHS AND IT'S DIFFICULT TO FASTEN THE BELT (AS IT WILL NOT GO INTO THE SLOT). NOT SURE IF THIS IS COVERED AS I BELIEVE ITS DEFECTIVE. DOESN'T' DO IN SUMMER, JUST WINTER. MY WARRANTY IS EXPIRED, I HAVE APPROX 45K MILES ON THE JEEP. HOW DO I PROCEED? DO I JUST HAVE DEALER FIX & SHOULD IT BE FREE OF CHARGE SINCE THERE ARE OTHER COMPLAINTS FROM FOLKS WHO OWN THE SAME MODEL/YEAR? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169441September 27, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS HAVE BEEN REPLACED TWICE IN A BRAND NEW VEHICLE, ONCE AT 6K MILES AND AGAIN AT 11K MILES, BECAUSE OF EXCESSIVE VIBRATIONS/SHAKING/PULSATING IN THE STEERING WHEEL WHEN APPLYING THE BRAKES AT SPEEDS OF 50 - 55 MPH. PROBLEM CONTINUES TO REOCCUR AND ROTORS NEED TO BE REPLACED A THIRD TIME. VEHICLE NOW HAS 15K MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169311September 26, 2006
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:HANGER/BRACKET
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH ON THE HIGHWAY, THE REAR SUSPENSION BEGAN TO SHAKE THROUGHOUT THE VEHICLE. THE CONTACT MANAGED TO DRIVE THE VEHICLE HOME WITHOUT INCIDENT. UPON INITIAL INSPECTION OF THE REAR SUSPENSION BY THE CONTACT, IT WAS DETERMINED THE LEAF SPRING BRACKET ON THE LEFT SIDE WAS FRACTURED. ADDITIONALLY, THE LEFT SIDE WAS NOT WELDED TO THE SPRING ASSEMBLY, BUT THE RIGHT SIDE BRACKET WAS ATTACHED BY WELDS. THE MANUFACTURER WAS NOT NOTIFIED. UPDATED 12/01/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168749September 20, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
NOTICED A BURNING SMELL AND THOUGHT IT WAS ONE OF FOUR TRUCKS AHEAD OF ME. PULLED OFF ONTO MY EXIT AND CONTINUED TO NOTICE THE SMELL. SMOKE BEGAN POURING FROM THE DASH. I HAD SEEN THE SERVICE DEPARTMENT THE SAME MORNING AND INFORMED THEM MY BLOWER MOTOR HAD BEEN WORKING INTERMITTENTLY. THEY VERIFIED THE PROBLEM AND ORDERED A NEW MOTOR. UPON INSPECTION OF MY VEHICLE I NOTICE THAT THE AREA AROUND THE BLOWER MOTOR IS EXTREMELY HOT. BLOWER MOTOR HAS THE FOLLOWING: LABEL 1 VALEO:KJLHD 929520G REV A -- PASS 11-18-4 10:10:50 LABEL 2 BOSCH MADE IN MEXICO DPL 653 12V 9 000 025 075 19 904 929431H CW 49104 1. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10167573September 7, 2006
SUSPENSION
BALL JOINT CRACKED WHILE MAKING A LEFT TURN ONTO A HEAVY TRAFFIC INTERSECTION,AT LOW SPEED. VEHICLE WHEN OUT OF CONTROL SPINNING SEVERAL TIMES BEFORE HITTING MEDIUM. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10168024September 6, 2006
POWER TRAIN:CLUTCH ASSEMBLY
CONSUMER COMPLAINT CONCERNING 2006 WRANGLER CLUTCH PEDAL PUSHROD. *TS THE CONSUMER WAS HAVING DIFFICULTY GETTING AN APPOINTMENT FROM THE DEALER THAT WAS CLOSEST TO HIM BECAUSE THE VEHICLE WAS PURCHASED FRO SOME WHERE ELSE. THE CONSUMER HAD TO GO TO ANOTHER DEALER THE WAS 50 MILES AWAY TO GET THE RECALL WORK PERFORMED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167089August 30, 2006
TIRES
2004 JEEP WRANGLER X HAS DEVELOPED A NOTICEABLE SHAKE, OR "SHIMMY" WITHIN THE LAST 30 DAYS. THIS SHAKE IS ESPECIALLY VIOLENT AT AROUND 50 MPH OVER PAVED ROAD SURFACES WITH UNEVENNESS OR POTHOLES. AT TIMES, THIS SHAKING IS SO SEVERE AS TO MAKE THE VEHICLE DIFFICULT TO CONTROL. THIS PROBLEM WAS EVALUATED BY A JEEP DEALERSHIP. THEIR FINDING WAS THAT THE ALIGNMENT AND STEERING ARE IN GOOD CONDITION, HOWEVER ALL FOUR TIRES ARE OUT OF ROUND AND NEED TO BE REPLACED. THE TIRES ARE STOCK GOODYEAR WRANGLER GS-A'S AND ORIGINAL TO THE VEHICLE. THEY HAVE LESS THAN 25,000 MILES ON THEM AND NOW APPEAR TO BE FAILING AT THE SAME TIME. THE DEALER SERVICE REPRESENTATIVE REPORTED THAT THIS IS A CONDITION IS NOT UNCOMMON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166608August 26, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I HAVE HAD THE EXHAUST MANIFOLD FAIL IN MY 99 TJ TWICE NOW. THE FACTORY ORIGINAL CRACKED AT ABOUT 39,000 MILES AND THE "NEW AND IMPROVED" OEM REPLACEMENT LASTED 11 MONTHS (OR 9,450 MILES). THIS IS GETTING VERY EXPENSIVE...*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166356August 23, 2006
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
JEEP HEADLAMP LIGHTER/DIMMER SWITCH STARTED WORKING INTERMITTENTLY. WHEN PULLING SWITCH OUT, HEADLAMPS WOULD NOT RELIABLY TURN ON. ORDERED A NEW SWITCH. WHEN REPLACING SWITCH, NOTICED THAT HEADLAMP LIGHTER/DIMMER SWITCH PLASTIC ELECTRICAL CONNECTOR WAS MELTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166355August 23, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
JEEP BLOWER MOTOR SPEED SWITCH STOPPED WORKING. UPON FURTHER INVESTIGATION AND REMOVAL UNDER DASH, A/C HEATER CONTROL CONNECTOR #3 AND A/C HEATER CONTROL UNIT SWITCH WERE BOTH MELTED. REPLACED THE UNIT AND BLOWER MOTOR RESISTOR. BLOWER MOTOR AGAIN STOPPED WORKING 1 YEAR LATER. REMOVED THE A/C HEATER CONTROL UNIT. BOTH THE A/C HEATER CONTROL CONNECTOR #1 AND A/C HEATER CONTROL UNIT POINT FOR THAT CONNECTOR WERE MELTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166124August 21, 2006
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
DT*: THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE FUEL GAUGE DISPLAYED A FAULTY READING. THE GAUGE INDICATED A QUARTER TANK OF FUEL WAS AVAILABLE HOWEVER THE VEHICLE HAD RAN OUT OF FUEL. THE FUEL GAUGE COMPLETELY FAILED TO FUNCTION. THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166004August 19, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BETWEEN THE SPEED 50 AND 60 MPH WHEN THE BRAKES ARE USED THE WHOLE FRONT END OF THE CAR SHAKES VIOLENTLY. I HAVE HAD 2 NEW SETS OF ROTORS PUT ON THE CAR AND THE ROTORS RE-CUT TWICE, BUT THE PROBLEM STILL EXISTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165158August 10, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DT*: THE CONTACT STATED THE VEHICLE'S INSTRUMENT PANEL GAUGES DIMMED COMPLETELY AFTER ILLUMINATING INTERMITTENTLY. THE DEFROSTER BLOWER STOPPED FUNCTIONING AS WELL. THERE WAS A NHTSA RECALL, # 99V117000, REGARDING THE OTHER (SCREWS). THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164624August 6, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2005 RUBICON-2480 MILES. ENGINE INDICATOR LIGHT HAS COME ON FOR THE 8TH TIME. DEALER CHECKED WITH DIGITAL READER WHICH IDENTIFIES "SMALL EVAPORATIVE LEAK". FIRST TIME, TIGHTENED GAS CAP, BUT DEALER HAD TURNED OFF THE INDICATOR LIGHT WITH THE READER. THIRD OCCURRENCE DEALER SCHEDULED CHECK OF EXHAUST AND CLEAN AIR SYSTEM, ALL TESTED FINE. LAST 4 TIMES I DISCONNECTED BATTERY UNTIL LIGHT RESET. DEALER HAS CHANGED HANDS, AND JUST SCHEDULED FOR ANOTHER CHECK, MENTIONED REPLACING GAS CAP. THIS APPEARS TO BE A NUISANCE ISSUE RATHER THAN A SERIOUS DEFECT. I WISH THEY COULD FIX IT ONCE AND FOR ALL. I AM NOT SURE HOW THIS NEW DEALER WILL SUPPORT THE WARRANTY ISSUES. FORMERLY THEY WERE GREAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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