Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10207951November 5, 2007
SEATS:FRONT ASSEMBLY:RECLINER
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THAT PASSENGERS CANNOT SAFELY ENTER THE VEHICLE BECAUSE OF HOW THE FRONT PASSENGER SIDE SEAT RECLINES FORWARDS AND BACKWARDS. HE ALSO STATED THAT THE FLOOR SPACING WAS TOO SMALL FOR THE PASSENGERS TO ENTER THE VEHICLE. THE CONTACT HAS NOT NOTIFIED THE DEALER. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 3,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207633November 1, 2007
STEERING, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER 4X4. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT SHIFTED FROM LEFT TO RIGHT. HE DROVE INTO A DITCH, BUT WAS ABLE TO DRIVE TO HIS RESIDENCE AT 5 MPH. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE FRONT DIFFERENTIAL BRACKET FAILED. THE DEALER WOULD NOT REPAIR THE VEHICLE BECAUSE IT HAD A TIRE MODIFICATION. THE ESP SENSOR WAS REPROGRAMMED THREE TIMES, BUT THE BRAKES CONTINUED TO LOCK. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER TO HAVE THE FRONT DIFFERENTIAL BRACKET REPLACED UNDER WARRANTY. THE CURRENT MILEAGE WAS 21,000 AND FAILURE MILEAGE WAS 16.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10208264October 31, 2007
SUSPENSION, STEERING
2004 JEEP WRANGLER WITH A VIOLENT VIBRATION. CUSTOMER STATES THAT THE VIBRATION AND SHAKING BEGAN WHEN SHE WENT OVER SOME UNEVEN PAVEMENT ON THE HIGHWAY. MECHANIC DETERMINED THAT THE TRACK BAR AND STEERING DAMPER NEED TO BE REPLACED. *KB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207291October 29, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
2007 JEEP UNLIMITED 4 DOOR 4X4 PURCHASED NEW IN APRIL, 2007 VEHICLE IS EQUIPPED WITH AN AUTOMATIC TRANSMISSION. WITHIN 3 WEEKS AFTER PURCHASE OF VEHICLE I WAS PROCEEDING UP A HILL WHEN THE TRANSMISSION SHIFTED OUT OF GEAR ON ITS OWN AND INTO WHAT SEEMED TO BE NEUTRAL CAUSING THE VEHICLES RPM'S TO INCREASE FROM 2000 TO OVER 4000 RPMS WHILE THE VEHICLE SLOWED DOWN. AFTER RELEASE OF THE GAS PEDAL THE VEHICLE WENT BACK INTO GEAR. THE VEHICLE REPEATED THIS IN JULY WHILE PULLING A POP-UP CAMPER DOWN THE INTERSTATE GOING UPHILL. WHEN THE VEHICLE WENT TO AUTOMATICALLY DOWNSHIFT IT WENT INTO A NEUTRAL MODE. THIS ALMOST CAUSED A VEHICLE BEHIND ME TO REAR END ME SINCE I LOST POWER AND BEGAN TO SLOW WITHOUT ANY BRAKE LIGHTS COMING ON. ONCE AGAIN THE VEHICLE WENT BACK INTO GEAR AFTER RELEASE OF THE ACCELERATOR. AT THAT TIME THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR HOWEVER SINCE THE DEALER COULD NOT CREATE THE PROBLEM AGAIN AND NO COMPUTER CODES WERE STORED THE DEALER COULD NOT DO ANY REPAIRS. AS TIME GOES BY THE CONDITION IS GETTING WORSE HOWEVER DEALER CANNOT FIND A WAY TO FIX THE PROBLEM. I AM VERY CONCERNED SINCE THE INTERMITTENT PROBLEM CAN HAPPEN AT ANYTIME ESPECIALLY WHEN QUICK ACCELERATION IS NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207295October 29, 2007
STRUCTURE:BODY:ROOF AND PILLARS
2007 JEEP UNLIMITED 4 DOOR 4X4 WITH 3 PIECE FREEDOM HARDTOP. HARDTOP ROOF HAS LEAKED SINCE VEHICLE WAS PURCHASED NEW IN APRIL 2007. LEAK OCCURS AT SEVERAL LOCATIONS AT THE TWO FRONT PANELS ABOVE THE DRIVER AND PASSENGER. VEHICLE HAS BEEN INTO DEALER FIVE TIMES FOR REPAIR HOWEVER ROOF STILL LEAKS, ACTUALLY WORSE THAN BEFORE. WATER IS LEAKING ON DASH, INTO ELECTRONICS AND ON VEHICLE OCCUPANTS. THIS IS VERY DISTRACTING WHILE DRIVING AND MAY DAMAGE DASH ELECTRONICS IF ALLOWED TO CONTINUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206850October 25, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I COULD NOT SHIFT THE AUTOMATIC TRANSMISSION FROM "IN GEAR" TO PARK. THE SHIFTER WOULD GET STUCK IN REVERSE, RESULTING IN ME INADVERTENTLY MOVING BACKWARDS - A VERY DANGEROUS CONDITION. I ALSO COULD NOT SHIFT DOWN FROM PARK INTO GEAR. I HAD TO REMOVE THE PANEL AND MANUALLY MOVE THE ANCHOR FROM THE IN-GEAR POSITION TO PARK. I NOTIFIED MY DEALER OF THE PROBLEM AND THEY PERFORMED THE FOLLOWING: "FOUND SHIFTER ASSEMBLE INTERNALLY DAMAGED. REMOVED AND REPLACED SHIFTER ASSEMBLE AND CHECKED OPERATION." THE COST OF THE REPAIR + LABOR WAS $483.27. THERE IS A RECALL/DEFECT FOR THE EXACT SAME PROBLEM IN THE 2005 WRANGLER. I OWN A 2004 MODEL. THE RECALL NUMBER FOR THE 2005 MODEL IS 05V460000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206909October 25, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 JEEP WRANGLER. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTS OFF AND RESTARTS ON ITS OWN. WHEN THE ENGINE SHUTS OFF, THE VEHICLE COMPLETELY LOSES POWER. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST, BUT THE COMPUTER DID NOT REGISTER THE FAILURE. THE VEHICLE HAS BEEN TO THE DEALER APPROXIMATELY FIVE TIMES. THE CURRENT MILEAGE WAS 21,492 AND THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206824October 24, 2007
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
2003 JEEP WRANGLER TJ, THE CONTACT POINTS FOR THE 3RD BRAKE LIGHT ARE OPEN TO THE CARGO COMPARTMENT. HAD A HOCKEY STICK BLADE (MADE OF FIBERGLASS) TOUCH THESE CONTACTS AND CATCH THE STICK AND THE CARPET ON FIRE WHILE DRIVING. NOTICED BURNING SMELL WHEN SITTING AT A STOP LIGHT, THOUGHT IT WAS FROM ANOTHER VEHICLE, PULLED AWAY FROM INTERSECTION, LOOKED IN BACK AND THERE WAS A FIRE INSIDE THE RIGHT REAR CORNER. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10206679October 23, 2007
PARKING BRAKE
PARKING BRAKE WILL NOT STAY IN PARK. MUST USE TRANSMISSION AS PARKING BRAKE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206243October 18, 2007
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
I CAN'T FIGURE OUT WHAT CAUSES THE PROBLEM BUT SOMETIMES WHEN I HIT A BUMP IN THE ROAD (SOMETIMES ITS A TINY BUMP EVEN) AT VARYING SPEEDS THE JEEP WILL START JUMPING UP AND DOWN OUT OF CONTROL - ITS SO BAD THAT IT WILL JUMP ME OFF OF THE ROAD. THE ONLY WAY TO GET IT TO STOP JUMPING IS TO COME TO A COMPLETE STOP AND THEN START DRIVING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205676October 15, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DRIVING HOME ON A FRIDAY, ALL THE DASH LIGHTS CAME ON, THE SPEEDOMETER; TACH, ODOMETER AND TEMP GAUGE STOPPED WORKING. IT KEPT RUNNING, SO I DROVE IT HOME. GOT HOME, WOULD NOT RESTART WITH EITHER KEY. REMOTES DID NOT WORK EITHER. HAD IT TOWED TO THE DEALER. THEY WERE TOO BUSY TO LOOK AT IT, THEY SAID MAYBE MONDAY! MONDAY AND NOW THEY HAVE TO CALL THE TECH LINE, NEVER SEEN THIS PROBLEM BEFORE. I HAD THE REFLASH DONE FOR THE STALL BUG AT 12K, 4K AGO. LIKE THE VEHICLE, BUT TOO MANY ELECTRONIC AND SOFTWARE BUGS!! I AM STARTING TO WONDER IF WE SHOULD BE REIMBURSED FOR DOING JEEP'S DEVELOPMENT TESTING. WITH THESE TYPES OF ISSUES MAKING IT TO THE FIELD, I WONDER WHAT THEY FOUND DURING DEVELOPMENT THAT WE DON'T KNOW ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205769October 15, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:IGNITION
WHEN COASTING TO A STOP, GOING UPHILL ON A HIGHWAY, THE BRAKE PEDAL LOCKS-UP WHEN YOU PUT YOUR FOOT ON THE BRAKE. AFTER A FEW SECONDS, IT RELEASES AND BRAKES NORMALLY. THIS HAS HAPPENED 3 TIMES AT THE SAME INTERSECTION (MAY 2007, AUGUST 2007, SEPT. 2007). ALL THREE TIMES RESULTED IN NEAR-MISS ACCIDENTS. THE VEHICLE WAS IN FOR REPAIR FOR THIS PROBLEM, BUT THE DEALER COULD NOT REPLICATE IT. EVEN THOUGH HE COULD NOT REPLICATE THE PROBLEM, THE SERVICE MANAGER ADVISED US TO GET RID OF THE CAR BECAUSE IT WAS AN OBVIOUS SAFETY ISSUE. ON 9/14, WHILE THE CAR WAS STILL AT THE DEALER, CHRYSLER ANNOUNCED A RECALL FOR THIS INCIDENT AND ADVISED CUSTOMERS THAT HAD EXPERIENCED THIS PROBLEM TO TAKE THE CAR TO THE DEALER IMMEDIATELY. OURS HAS NOW BEEN THERE FOR 6 WEEKS, WITH NO END IN SIGHT. WE HAVE ALSO HAD THE ENGINE STALL WHEN TRAVELING ON A TWISTY ROAD NEAR OUR RESIDENCE. THIS HAS HAPPENED 1 TIME. THIS PROBLEM HAS OCCURRED IN THE SAME MODEL AS OURS, BUT WAS BELIEVED TO HAVE BEEN ADDRESSED BEFORE OURS WAS BUILT. HOWEVER, WE STILL HAVE THE PROBLEM AND NO SOLUTION FROM CHRYSLER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205765October 15, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:IGNITION:MODULE
ENGINE DIED @ 65 MPH,AND AT OTHER TIMES AT STOP LIGHTS AND WHILE DRIVING ON OFF ROAD TRAIL. TRANS DIDN'T UPSHIFT WHILE TRYING TO MERGE ON HIWAY AND WHILE ATTEMPTING TO PASS OTHER VEHICLES. DEALER SAID THERE WASN'T ANYTHING WRONG WITH VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205547October 13, 2007
ENGINE AND ENGINE COOLING:ENGINE
STALLED AT HIGHWAY SPEED. PULLED TO SIDE OF ROAD, UNABLE TO ACCELERATE VEHICLE; ENGINE RESTARTED IN 5 MINUTES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205574October 13, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
DEAR SIR OR MADAM: RECENTLY THE AIR CONDITIONING MY 1999 JEEP WRANGLER SPORT STOPPED WORKING AND THERE WAS AN IMMEDIATE SMELL OF SMOKE COMING FROM WITHIN THE DASH BOARD. UPON PARTIALLY DISASSEMBLING THE DASH BOARD'S CENTER CONSOLE AND REMOVING THE AIR CONDITIONING CONTROLS IT WAS APPARENT THAT A SMALL FIRE OR OVERHEATED WIRING CONNECTOR HAD MELTED THE FAN SPEED CONTROL SWITCH AND THE AIR OUTPUT SELECTOR SWITCH. I PURCHASED A USED AIR CONDITIONING CONTROL UNIT AND WIRING HARNESS FROM A AUTO PARTS SUPPLIER, BUT PRIOR TO INSTALLING IT I NOTICED THAT THE SAME SWITCHES / CONNECTORS APPEARED TO BE MELTED AS WELL. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10204825October 4, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER WITH THE EXCEPTION OF THE BRAKES. THE THROTTLE CONTROL AND ESP WARNING INDICATOR LIGHTS ILLUMINATED. THE VEHICLE WAS PULLED TO THE SIDE AND RESTARTED. THE WEATHER WAS VERY WINDY. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 26,000. UPDATED 10/18/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204859October 4, 2007
ELECTRICAL SYSTEM
1) 6 ATTEMPTS TO REPAIR THE ELECTRONIC THROTTLE CONTROL (DRIVE BY WIRE) PROBLEM. 2) HARD TO DRIVE UNLESS YOU CAN GET IT TO CANCEL THE PROBLEM ONLY BY RESTARTING THE VEHICLE, IN TRAFFIC THIS CAN BE HAZARDOUS 3) PARTS REPLACED WERE WIRE HARNESS, CONNECTORS AND PATCH JOBS, ALL UNDER WARRANTY AND HAVE NOT GOTTEN THE OLD PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205050October 4, 2007
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
RIGHT REAR AXLE SEAL LEAKING FLUID ONTO BRAKE SHOES. *TR UPDATED 12/12/07.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204756October 3, 2007
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM, STRUCTURE:BODY:ROOF AND PILLARS
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER X RHD 4X4. WHILE DRIVING 70 MPH, THE WARNING LIGHTS ILLUMINATED AND THE VEHICLE LOST ALL POWER. THE ENGINE SEIZED MOMENTARILY, BUT THEN BEGAN TO OPERATE A FEW SECONDS LATER. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CONTACT STATED THAT THE ESP AND BAS LIGHTS ILLUMINATED WHEN TURNING THE VEHICLE AND WOULD NOT DISAPPEAR UNTIL THE ENGINE WAS SHUT OFF. THE CONTACT ALSO STATED THAT THE RETRACTABLE ROOF LEAKED WHEN IT RAINED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 12,400 AND FAILURE MILEAGE WAS 8,700. THE CONSUMER STATED THE LIGHTS HAVE NOT COME BACK ON FOR THE PAST MONTH AND A HALF. UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204800October 3, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER 2-DR 4X4. THE CONTACT STATED MAYBE THERE WAS A SAFETY DEFECT ON HIS VEHICLE. THE REAR BRAKE LINE, WHICH IS LOCATED ON BOTH SIDES OF THE VEHICLE, WAS NOT SECURED WITHIN THE WHEEL. THE LINES WERE LOCATED NEAR THE TIRES AND RIMS. THE CURRENT AND FAILURE MILEAGES WERE 832. UPDATED 01/02/08. *LJ THE CONSUMER STATED THERE WAS NO FAILURE. THIS IS JUST AN OWNERS CONCERN REGARDING THE LOCATION OF THE BRAKE LINES AND THEIR EXPOSURE TO DAMAGE DUE TOO MANY POTENTIAL SOURCES. UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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