Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11607951August 12, 2024
ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I own a 2022 Jeep Wrangler Rubicon 4xe, I purchased the vehicle new on [XXX] (purchased in TN, registered in VA). Since owning the vehicle it has been in the shop 9 times, most recently in the shop because it was completely dead and they found out the battery was leaking acid, this is the same battery they had just replaced a year earlier. It has lost all power and shut off several times, Jeep continues to say there is no issue. The loss of power is concerning because it happens when driving on busy roadways. I filed 2 lemon claims with them, both times offered $2800 for inconveniences and $3600 the last time. I have also been instructed to park the vehicle outside of my garage and told it might be a good idea to not charge it daily due to a fire hazard, when buying a hybrid, I paid extra in hopes to get better gas mileage when traveling to and from work, now I put my children's lives in jeopardy everyday while driving it! And most recently when driving across a bridge or rough roads (I live in the south so rough roads are an everyday thing), it has started shaking so badly that I have pulled off the road due to fear of the vehicle flipping or causing an accident. It is frustrating to pay for a vehicle that is a hazard and does not work properly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607767August 10, 2024
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
I was leaving my home on July 25th. Suddenly when turning onto the freeway approach. The car battery light turned on. Then suddenly a Red Turtle came on dropping my speed instantly from 35 to 5 MPH. I was able to barely avoid an accident by throwing the steering wheel to the right moving out of traffic. Had this been about 1000 feet further along, things could have been dangerous. I had the car towed to the dealership.... where they informed me this is the hybrid battery.... an issue that I have had now 4 times with this vehicle and was supposed to be fixed. It has been in the shop for over 2 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607612August 9, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607332August 8, 2024
ENGINE
VESSEL CONTINUES TO SHOW OIL PRESSURE WARNING LIGHT WITH NO OBVIOUS CAUSE - OIL PRESSURE IS WITHIN RANGE AND OIL IS NOT LOW NOR LOW LIFE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607284August 8, 2024
POWER TRAIN
The contact owns a 2023 Jeep Wrangler. The contact stated that 3 months after purchasing the vehicle, while driving approximately 25 MPH and making a left turn, the vehicle suddenly stalled. The instrument panel displayed a message to “Shift to Park” and then shift to the desired gear. The contact placed the vehicle in park and then back to drive to continue driving the vehicle. The vehicle had been taken to the dealer however, the dealer was unable to determine the cause of the failure. The failure then occurred an additional three times. The vehicle was returned to the dealer however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607220August 8, 2024
POWER TRAIN, FUEL/PROPULSION SYSTEM
Vehicle just turned off, lost power while driving. A "Check Charging System" message showed up on the dashboard. I was able to restart the vehicle with no further errors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606884August 6, 2024
ELECTRICAL SYSTEM, ENGINE
My 2023 Jeep 4XE shut down in the middle of the highway in Arizona while traveling at 65 mph. The dashboard displayed an error message: “Service Charging System.” Shortly after, the vehicle experienced a total loss of power, and the screen instructed, “Put in park to start vehicle,” with a flashing “D” on the gear indicator. This has happed before in a 2022 that we traded in because we didn't feel safe driving. We have a service appointment 8/7/24 at Larry H miller Jeep in Avondale AZ.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606845August 6, 2024
SERVICE BRAKES
Right real axel seal went bad at 26000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606805August 6, 2024
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 80 MPH up an incline, the vehicle lost motive power, decelerated, and was unable to accelerate above 30 MPH. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who kept the vehicle for four days but was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The VIN was included but the vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606581August 5, 2024
FUEL/PROPULSION SYSTEM
My vehicle caught fire while parked in my driveway and burned to the ground resulting in a totaled vehicle, damaged garage, and damaged concrete and driveway
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11606430August 5, 2024
UNKNOWN OR OTHER
Driving in electric mode around 40mph into a 55mph zone I could not accelerate and the jeep started to slow down. I put the hazards on and pulled over. Shut the jeep down and restarted. Putting hybrid mode and it seemed to work fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606172August 2, 2024
SUSPENSION, STEERING
The 2021 jeep wrangler wheels wobble at moderate speeds. the dealer informed me that jeeps up til 2020 had this problem and it was covered under a extended warranty. I just had to spend over $300 to get the steering damper replaced and I cannot get anyone at jeep to talk to me about this problem, even though it IS a known problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605734July 31, 2024
ENGINE
I just purchased this car on Monday. While driving it Tuesday it completely shut off on me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605714July 31, 2024
ENGINE
I have received at least three 19A recall notices for my vehicle. Each time I call the dealer to schedule an appointment they tell me they have to order the part, they will call when it is in and that they are only allowed to order a certain number of parts each week. Still waiting on that call back! Yesterday when I called and was given the same "we'll order and call you", and "no I don't see anything previously ordered for you", the service clerk also told me that the 19A recall was not a big deal, not a safety issue and I didn't need to be concerned. Seriously? I don't know what else to do. I am afraid to drive this vehicle that I spent a ridiculous amount of money for. Someone should be holding Stellantis accountable. Sarasota Chrysler Dodge Jeep Ram, 7745 S. Tamiami Trail, Sarasota FL 34231 (941) 922-2400
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605692July 31, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
While driving the vehicle, I received a warning that the clutch was overheated. A few days later, it had no acceleration while merging onto the freeway. Fourth fifth and sixth gears had zero acceleration and I was almost runoff the road. The vehicle would not go over 70 miles an hour And the cruise control failed. It told me service required. I took the vehicle into the dealer and they told me there were no codes so there was nothing they could do unless I made an appointment. Which I did their convenience was two days later. As I was leaving, they informed me that it would cost $180 to diagnose the problem, even if there was no problem. Since the initial problem, the vehicle has hesitated in all gears and has lost its “Peppiness” The vehicle is a brand new 2024 model. After googling I found that there was a recall up to 2023 models stick shift clutch overheating. I suspect they did not fix the issue and my 2024 may catch fire as well, also the lack of power is disheartening while driving And may also pose a risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605603July 31, 2024
ENGINE
water pump fail
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605161July 29, 2024
POWER TRAIN
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605154July 29, 2024
UNKNOWN OR OTHER
Jeep was parked. Charging. Neighbors ran over to tell us they saw it smoking. Electric battery ignited. Jeep caught on fire. Took 3 hours to get jeep cooled enough to tow it away. Electric battery was still at 180° when towed.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11604824July 26, 2024
ENGINE, FUEL SYSTEM, DIESEL
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated and lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the O2 sensor, knock sensor and diesel particulate system. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604653July 26, 2024
STEERING, SUSPENSION
I was driving to work on 7-25-24 at approximately 65 mph and suddenly my jeep started to shake . It was so violent I just grabbed the wheel so tight , let off the gas and hoped I didn't crash. Cars were swerving around me. I called the dealer and told them the problem. I refused to drive the car and had it towed to the dealer. This is the second time this Death wobbled happened in the last two years. The dealer ended up changing the steering Damper both times. I feel just changing the same parts is not fixing this problem. Now I have a vehicle that I'm deathly afraid of driving. Apparently there is a known problem with this death wobble . I am writing this not just for my self but everyone else that is at risk and don't even know about this. I hope someone really looks into this problem . I am not sure what my rights are and want to get out of my lease . This car is not worth dying for. Thanks in Advance for you help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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