Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10397593April 19, 2011
FUEL SYSTEM, GASOLINE
WHILE FUELING VEHICLE AT GAS STATION, FUEL SPLASHES OUT BEFORE FUEL PUMP SHUTS OFF AT FILL UP. REGARDLESS OF GAS STATION OR SPEED AT WHICH PUMP IS SET AT FUEL ALWAYS SPILLS UNTO VEHICLE AND GROUND. IT IS APPARENT THAT THE FUEL TANK'S ROLL OVER CHECK VALVE IS AT FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396774April 19, 2011
STEERING, SUSPENSION, EQUIPMENT
I AM EXPERIENCING WHAT HAS BECOME KNOWN AS JEEP WOBBLE AND EVEN HAS BEEN CALLED DEATH WOBBLE. DRIVING AT SPEEDS OVER 50 MPH THE VEHICLE BEGINS TO WOBBLE UNCONTROLLABLY AND WILL NOT STOP UNTIL SPEEDS GO BELOW 20 MPH. THIS OCCURS AT TIMES WITHOUT UNSTABLE ROAD CONDITIONS AND IT IS ALMOST ALWAYS OCCURRING WHEN CROSSING A BRIDGE OR ANY WHERE THAT THE ROAD SURFACE CHANGES. JEEP HAS REPLACED THE STEERING STABILIZER AND DAMPENER THREE TIMES WITH NO SUCCESS AND REPLACED THE SHOCKS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396821April 19, 2011
AIR BAGS:FRONTAL
51,000 MILES ON VEHICLE AND WITH NO EVENT TO CAUSE IT TO HAPPEN, THE AIRBAG LIGHT INTERMITTENTLY COMES ON AND OFF. TOOK TO DEALER AND DIAGNOSED AS A BAD CLOCKSPRING. THEY STATE IT IS NOT COVERED BY RECALL, WARRANTY, OR EXTENDED WARRANTY AND WILL COST $524 TO REPLACE. SERVICE MANAGER TELLS ME THAT IF THE AIRBAG LIGHT IS ON AND I AM IN A WRECK, THE AIRBAG WON'T DEPLOY. THIS IS THUS A HUGE SAFETY ISSUE SO MUST BE REPLACED. OLD PART SHOULD BE AVAILABLE TOMORROW AFTER THEY REPAIR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396822April 19, 2011
STEERING, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL, AIR BAGS
I WAS DRIVING AND ASK OF A SUDDEN MY AIRBAG LIGHT CAME ON. I COULD HEAR A CLANK/CLUNK IN STEERING COLUMN. ALSO HORN NOR CRUISE CONTROL WOULD WORK. DEALERSHIP REPLACED THE CLOCKSPRING THE NEXT DAY. NO REASON WHY. JUST STATED THEY GO OUT. MINE WENT OUT AT 20XXX MILES!!! NO RECALL!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396832April 19, 2011
FUEL SYSTEM, GASOLINE
FUEL SPILLAGE WHILE REFILLING.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396640April 18, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING UP AN INCLINE, SMOKE WAS EMITTING FROM THE TRANSMISSION AREA. HE PULLED OVER AND SHUT THE VEHICLE OFF FOR 30 MINUTES. HE WAS ABLE TO CONTINUE DRIVING BUT HE STILL SMELLED SMOKE. A COUPLE DAYS LATER, HE NOTICED THAT THE TRANSMISSION WAS DIFFICULT TO MANEUVER. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 35,844.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10396667April 18, 2011
FUEL SYSTEM, GASOLINE
2006 JEEP WRANGLER RUBICON - DURING EVERY FUELING THE FUEL TANK WILL OVERFLOW, THIS ALLOWS GAS TO RUN ON THE GROUND AND ON MY PERSON IF STANDING TOO CLOSE TO THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396679April 18, 2011
SUSPENSION:FRONT
WHILE DRIVING DOWN A STRETCH OF US-61 NORTH OF GONZALES, LA. A PHENOMENON KNOWN AS "DEATH WOBBLE" OCCURRED ON MY 2007 JEEP WRANGLER UNLIMITED. AFTER TAKING IT TO A LOCAL SHOP THAT HAVE COME TO DISCOVER THAT THE TRACK BAR HAS COME LOOSE AND STATED THAT THIS IS A COMMON PROBLEM AND THAT JEEP REFUSES TO ADDRESS IT. I WAS TOLD TO KEEP AN EYE ON THE FRONT SUSPENSION BECAUSE THE VIOLENT SHAKING LIKELY COULD HAVE MESSED UP BALL JOINTS AND OTHER EQUIPMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396712April 18, 2011
AIR BAGS
AIRBAG ICON CAME ON, WITH CHIME. TOOK TO DEALER, CODES INDICATED A SHORT IN THE WIRING IN THE STEERING COLUMN. DEALER REPLACED CLOCK SPRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396581April 17, 2011
UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES
THE PAINT ON THE DOOR HINGES ON MY 2007 JEEP WRANGLER UNLIMITED SAHARA BEGAN SHOWING SIGNS OF RUST. PRESENTED VEHICLE TO LOCAL DEALER, AND CHRYSLER AGREED TO REPAINT THE HINGES UNDER WARRANTY. WITHIN ONE WEEK, PAINT ON HINGES BEGAN BUBBLING. CHRYSLER AGAIN AGREED TO REPAINT HINGES UNDER WARRANTY. IN TALKING WITH BODY SHOP, THE ISSUE IS THAT THE HINGES ARE AN ALLUMINUM ALLOY, AND, WITH THE STEEL HINGE PIN AND THE STEEL DOOR, GALVANIC CORROSION HAS OCCURRED, AND WILL CONTINUE TO OCCUR. SOUNDS TO BE A FUNDAMENTAL DESIGN FLAW (FUNDAMENTAL METALLURGY). HINGES HAVE BEEN REPAINTED A SECOND TIME, WITH INDICATIONS THAT THE PAINT IS BEGINNING TO BUBBLE. BODY SHOP HAS ADVISED THAT THE PROBLEM WILL CONTINUE UNTIL HINGES ARE REPLACED WITH A SIMILAR METAL OR STAINLESS STEEL. ADVISED BY BODY SHOP THAT THEY HAVE DONE THE SAME REPAIR ON APPROXIMATELY 6 OTHER JEEP WRANGLERS WITH THE SAME ISSUE. AFTER A SORT INTERNET SEARCH, IT APPEARS AS THOUGH THIS IS A COMMON ISSUE THAT CHRYSLER HAS NOT ADDRESSED APPROPRIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396588April 17, 2011
FUEL SYSTEM, GASOLINE, TIRES
WHEN I ATTEMPT TO FILL MY GAS TANK, THE GAS COMES BACK OUT OF THE TANK. I HAVE TRIED THIS BY GOING SLOW & WHEN THE GAS SHUTS OFF, I SHAKE THE JEEP TO GET THE AIR OUT OF THE TANK - WHEN I DO THIS THE AIR POCKET PUSHES GAS BACK OUT OF THE TANK EVEN WHEN I DON'T HAVE THE FUEL NOZZLE STILL IN THE TANK. THIS ISN'T THE FIRST TIME THAT THIS HAS HAPPENED - I PURCHASED THE JEEP IN ST. AUGUSTINE, FL IN JAN., 2011 & I HAD TO GET GAS RIGHT AFTER PURCHASING IT. THE FIRST TIME I HAD THE AUTO SHUT-OFF ON THE GAS FILLER - IT CLICKED OFF & GAS STARTED FLOWING BACK OUT OF THE TANK. AT FIRST I THOUGHT THAT THE GAS FILLER NOZZLE WAS DEFECTIVE, & NOTIFIED THE CONVENIENCE STORE ABOUT THE OVERFLOW - I ASKED FOR SOME "DRY AGENT" TO CAPTURE THE GAS THAT HAD SPILLED OVER. THE ATTENDANT SHUT THE PUMP STATION DOWN, & SAID THEY WOULD CALL SOMEONE TO CHECK OUT THE FILLER NOZZLE. THE NEXT TIME THAT I NEEDED GAS (BACK IN ORLANDO, FL) THE JEEP WAS BACK NEAR EMPTY (FUEL LIGHT "ON"). I USED THE AUTO CLICK-OFF ON THE FILLER - SAME[XXX], DIFFERENT DAY! I HEARD THE "CLICK" OF THE AUTO-SHUT OFF & WITHIN A SECOND, GAS WAS POURING BACK OUT OF THE FUEL NECK OF THE JEEP. PEOPLE WHO WERE PUMPING THEIR OWN GAS HEARD THE FUEL COME OUT OF THE TANK (AND HEARD ME CURSE, LOL!) THEY COULDN'T BELIEVE WHAT THEY SAW. I'M NOT SURE HOW MUCH FUEL POURED BACK OUT OF THE FUEL NECK OF THE JEEP (AND THE TANK FOR THAT MATTER), BUT THERE WAS A POOL OF FUEL ON THE GROUND. I NOTIFIED THE FUEL ATTENDANT OF THE SITUATION & THEY DIDN'T HAVE ANY DRY-SORB CHEMICAL TO ABSORB THE FUEL. I USED PAPER TOWELS TO CLEAN IT UP. NOW I HAVE TO RESORT TO FILL THE JEEP WITH NO MORE THAN 12 GALLONS (NO MORE SHAKING OR THE FUEL MAY COME BACK OUT). I'VE BEEN TOLD THAT THE INTERNAL VALVE IS DEFECTIVE OR THAT THE USE OF ETHANOL IN THE JEEP HAS DESTROYED THE INTERNAL VALVE. I DON'T GIVE A [XXX] WHAT HAS CAUSED IT - THIS IS A DANGEROUS SITUATION THAT NEEDS TO BE RESOLVED. THERE ARE THOUSANDS OF JEEPS THAT HAVE THE SAME PROBLEM - DO YOUR JOB NHTSA.GOV!!! INFORMATION REDACTED PURSUANT TO THE FREEDO
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10396090April 16, 2011
FUEL SYSTEM, GASOLINE
FUEL BURP AROUND FUEL NOZZLE AFTER THE AUTO SHUTOFF CLICKS AND STOPS FUEL FLOW. FUEL GOES DOWN THE SIDE OF THE JEEP AND ONTO THE REAR BUMPER. HAPPENS EVERY FILLUP NO MATTER WHAT THE FILL RATE OF THE STATION SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396530April 16, 2011
SUSPENSION:FRONT
DEFECT IS CALLED "DEATH WOBBLE" IN VARIOUS JEEP WRANGLER YEARS AND MODELS. MINE IS A 2007 WRANGLER X UNLIMITED. I WAS TOLD BY DEALER THE PROBLEM WAS MUD IMPACTION AROUND AND INSIDE OF WHEELS. REMOVING ALL MUD DID NOT FIX PROBLEM. WORSENED PROBLEM AFTER CLEANING. REPLACED FRONT STABILIZER BAR3 WEEKS AGO. PROBLEM CONTINUES... WHICH IS:WHILE DRIVING ON A ROUGH ROAD OR HITTING A BUMP OR EVEN MODESTLY SHALLOW POTHOLE, FRONT END AND STEERING BEGINS SHAKING, WOBBLING, QUAKING TO POINT OF VEHICLE BEING COMPLETELY OUT OF CONTROL AND IS ALMOST IF NOT COMPLETELY IMPOSSIBLE TO CONTROL WHICH IS MANAGED BY BRAKING TO COMPLETE HALT. HAVE NARROWLY AVERTED COLLISIONS AND COMPLETE VEHICLE CONTROL SEVERAL TIMES IN THE LAST 3 MONTHS. REALLY AFRAID TO DRIVE JEEP, NOR CAN I ETHICALLY OR EFFECTIVELY SELL VEHICLE WITHOUT NOTIFYING "BUYER" OR THIS SERIOUS, BODILY AND LIFE THREATENING DEFECT. VEHICLE IS WORTHLESS BECAUSE OF THIS DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396012April 15, 2011
ELECTRICAL SYSTEM, AIR BAGS
CLOCK SPRING PREMATURE FAILURE. CAUSES HORN TO NOT WORK AND AIR BAGS LIKELY WON'T FUNCTION EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396507April 15, 2011
FUEL SYSTEM, GASOLINE
MY 2005 JEEP WRANGLER UNLIMITED (24,000 MILES) STARTED SPITTING A SMALL AMOUNT OF GASOLINE FROM THE FILLER TUBE ABOUT A YEAR AGO. IT WOULD SPIT OUT ABOUT A SECOND AFTER THE NOZZLE SHUT OFF. LIKE MANY OTHERS THAT ARE EXPERIENCING THIS PROBLEM, I BLAMED THE STATIONS EQUIPMENT. I TRIED OTHER STATIONS & OTHER TECHNIQUES LIKE FILLING SLOWER & TRYING TO ANTICIPATE WHEN THE TANK WOULD BE FULL & FILLING AS SLOWLY AS THE NOZZLE WOULD ALLOW. NOTHING SEEMED TO PREVENT THE SPIT BACK. I RECENTLY BECAME AWARE OF THE WORKINGS OF THE VAPOR CONTROL PROPERTIES OF MY JEEP. THAT LED ME TO AN INTERNET FORUM & TO THE FACT OTHERS ARE HAVING THE SAME PROBLEM. I ALSO SAW THAT THE NHTSA HAS INVESTIGATED THIS PROBLEM ON 2007 & 2008 WRANGLERS & THAT HAS LED TO CHRYSLER VOLUNTARILY EXTENDING THE WARRANTY ON THOSE GAS TANKS. HOWEVER, IN THEIR FINAL REPORT THE NHTSA (PE10-032) SEEMED CRITICAL OF THE NUMBER OF COMPLAINTS BECAUSE OF INTERNET EXPOSURE. IF THIS EXPOSURE LEADS TO IDENTIFYING MORE PEOPLE WITH LEGITIMATE COMPLAINTS, HOW IS THIS A BAD THING? THESE ASSERTIONS MAY BE EASILY VERIFIED BY A TRIP TO A FILLING STATION. PART OF CHRYSLERS RESPONSE WAS BASED ON WARRANTY CLAIMS, IT IS LOGICAL THAT THE OLDER & OUT OF WARRANTY VEHICLES WOULD NOT BE CONSIDERED IN THEIR EVALUATION. I BELIEVE THAT EXTENDING THE WARRANTY RATHER THAN A RECALL IS A GOOD WAY OF HANDLING THIS (REPLACING ONLY THE TANKS WITH PROBLEMS) & I APPLAUD CHRYSLER FOR THIS. I HOPE YOU WILL ENCOURAGE CHRYSLER TO ADD THE 2004-2006 WRANGLERS TO THE EXTENDED GAS TANK WARRANTY PROGRAM AS WE ARE EXPERIENCING THE EXACT SAME ISSUE AS THE 07 & 08S ARE. THE FAIR ALTERNATIVE WOULD BE A SAFETY RECALL. THE IDENTIFIED FAILURE SEEMS TO BE A CHECK VALVE IN THE GAS TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395834April 14, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING THE FUEL TANK, THE AUTO SHUT-OFF DOES NOT ENGAGE. THIS IS A HAZARD BECAUSE FUEL SPILLS OVER AND OUT ONTO THE VEHICLE AND SURROUNDING PAVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395858April 14, 2011
ELECTRICAL SYSTEM
WHEN TURNING ON JEEP THE STARTER KEEPS GOING, HAVE TO TURN OFF KEY AND RESTART TO GET IT TO QUIT. SEEMS LIKE THE STARTER LOCKS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395925April 14, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING UP MY 2005 JEEP WRANGLER UNLIMITED RUBICON GAS SPRAYS EVERYWHERE. IT WILL SPRAY EITHER ALL OVER MY CAR OR SPIT OUT AT LEAST 3-4 FEET AND HIT THE CAR NEXT TO ME. THIS HAPPENS EVERYTIME I FILL THE GAS TANK TO FULL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395941April 14, 2011
AIR BAGS
AT ABOUT 34,000 MILES ON OUR 2008 JEEP WRANGLER UNLIMITED, THE AIRBAG LIGHT STARTED TURNING ON AND OFF WITH A "DING", VERY, VERY FREQUENTLY. WE TOOK IT IN TO OUR LOCAL JEEP DEALER AND IT WAS DIAGNOSED (AT $75) AS A CLOCK SPRING FAILURE. THEY WANTED TO CHARGE US $450 TO INSTALL A NEW ONE, BUT SINCE WE CAN'T AFFORD THAT RIGHT NOW, WE HAVEN'T FIXED IT YET. AFTER FURTHER RESEARCH ON THE INTERNET OF BLOGS OF OTHERS WITH THE SAME PROBLEM, WE DISCOVERED THAT OUR AIRBAGS ARE NON-OPERATIONAL WHILE THE WARNING LIGHT IS ON. THIS SEEMS TO BE A PRETTY RAMPANT PROBLEM AMONG JEEP WRANGLERS, THE 2008 MODEL ESPECIALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396449April 13, 2011
ELECTRICAL SYSTEM
WHILE DRIVING DOWN A 7% GRADE HILL, THE BRAKE PEDAL WENT TO THE FLOOR, WARNING LIGHTS ON THE DASH LIT UP AND THE ENGINE RACED. FOLLOWED BY INEFFECTIVE BRAKE MODULATION, MORE LIGHTS, INCREASED SPEED, AND PANIC OF WIFE (DRIVER), CHILDREN IN CAR SEATS 2), AND DOGS (3). WIFE WAS ABLE TO USE EMERGENCY BRAKE TO SLOW FAR ENOUGH TO SHIFT AUTOMATIC TRANSMISSION TO 2ND, FOLLOWED BY 1ST, PULL OFF TO THE SIDE OF THE ROAD AND JAM IT INTO PARK. SHE DROVE TO THE BOTTOM OF THE HILL AND INTO A PARKING AREA IN 4WD LOW. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY FOUND NOTHING CONCRETE TO BLAME. THEY SPECULATED THAT A CORRODED BATTERY CABLE CAUSED A VOLTAGE SPIKE(S) WHICH THE COMPUTER INTERPRETED AS THE VEHICLE BEING IN A SKID AND THE COMPUTER TOOK AWAY ALL DRIVER CONTROL OF BRAKING. LUCKILY, THEY ALL SURVIVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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