Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10405511June 7, 2011
EQUIPMENT, PARKING BRAKE
IN APRIL 2011, MY JEEP WENT IN FOR SERVICE AT HERB CHAMBERS. THERE WERE SAFETY RECALLS THAT NEEDED TO BE FIXED AND I EXPRESSED MY CONCERN TO THE SERVICE ASSOCIATE ABOUT MY PARKING BRAKE BEING LOOSE AND NOT PROPERLY ADJUSTED. WHEN I RETURNED TO THE DEALERSHIP THE DIAGNOSIS I RECEIVED FROM THE SERVICE ASSOCIATE WAS THAT A MASSACHUSETTS REGISTERED SAFETY INSPECTOR EXAMINED MY PARKING BRAKE AND IT WAS FUNCTIONING PROPERLY. IN MAY 2011, APPROXIMATELY A MONTH AFTER MY VEHICLE WAS IN FOR SERVICE, I PARKED MY VEHICLE IN ITS PARKING SPOT AT MY HOUSE AND WHEN I RETURNED TO MY VEHICLE FIVE MINUTES LATER IT HAD ROLLED INTO THE WOODS. WHEN THE JEEP ROLLED INTO THE WOODS IT HIT THREE TREES RESULTING IN THE REAR PASSENGER SIDE FENDER RIPPING OFF. WHEN I CONTACTED CUSTOMER SERVICE AT JEEP THEY STATED I NEEDED TO FILE A CLAIM THROUGH MY INSURANCE COMPANY AND THERE WAS NOTHING THEY COULD ASSIST ME WITH. A CLAIM WAS FILED THROUGH MY INSURANCE COMPANY AND CHRYSLER COMPANY. CURRENTLY THE JEEP IS BEING REPAIRED THROUGH MY INSURANCE COMPANY. I FEEL THAT ONCE THE BODY WORK IS COMPLETE ON MY JEEP THE MECHANICAL PARTS OF THE JEEP WILL STILL BE DEFECTIVE. I AM CONCERNED THAT THE PARKING BRAKE WILL FAIL AGAIN AND COULD SIGNIFICANTLY DAMAGE PROPERTY OR A BYSTANDER. CHRYSLER SENT OUT A PRIVATE CONTRACTOR, HANK SULLIVAN, WHO INSPECTED THE PARKING BRAKE. WHEN REQUESTED TO BE ON SITE OF HIS INVESTIGATION OF MY VEHICLE MY REQUESTED WAS DENIED. ONCE HIS INVESTIGATION WAS COMPLETE I REQUESTED PAPERWORK TO VERIFY HE EXAMINED MY VEHICLE AND FOR A COPY OF THE RESULTS FOR MY OWN FILE, THAT REQUEST WAS ALSO DENIED. APPROXIMATELY A MONTH LATER, I AM STILL AWAITING A LETTER FROM CHRYSLER WITH DETAILS FROM HANK'S INVESTIGATION. I RECEIVED A PHONE CALL FROM CHRYSLER STATING THAT THEY FOUND NOTHING WRONG WITH MY VEHICLE. I FEEL THAT I HAVE BEEN DISCRIMINATED AGAINST DUE TO MY AGE I LEFT SEVERAL MESSAGES FOR THE SPECIAL CLAIMS DEPARTMENT AT CHRYSLER AND NEVER RECEIVED A PHONE CALL BACK. ONLY ONCE I GOT ONE BACK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10406390June 7, 2011
SUSPENSION, STEERING
SEVERE SHAKING (COINED DEATH WOBBLE) AT 55 MPH. THIS HAS HAPPENED (3) TIMES. I HAVE REPLACED STEERING DAMPENER, FRONT END ALIGNMENT, (4) NEW TIRES ALL WITHIN LAST WEEK. THERE ARE COUNTLESS COMPLAINTS FOR THIS SAME PROBLEM, YET NO RESOLUTION TO BE FOUND. THERE SEEMS TO BE WITH ALL OF THE COMPLAINTS A "HEAD IN SAND" MENTALITY HOPING THAT THIS WILL GO AWAY. I'M SHOCKED, AFTER THE EXPERIENCE OF TRYING TO GET VEH OFF OF HIGHWAY DURING THIS EVENT, THAT THERE HAVE NOT BEEN ANY FATALITIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404589June 6, 2011
STEERING
I HAVE A 2008 JEEP WRANGLER UNLIMITED X. I WAS DRIVING 70 MILES AN HOUR AND STEERING WHEEL STARTED VIOLENTLY SHAKING. I COULD NOT CONTROL THE VEHICLE AND ALMOST WENT OFF THE ROAD INTO A RIVER. I IMMEDIATELY PULLED OVER AND CALLED MY CHRYSLER DEALERSHIP WHO TOLD ME THIS IS A KNOWN DEFECT BUT NOT RECALLED OR COVERED SINCE MY MFR WARRANTY HAS RUN OUT. WHEN I SPOKE TO CHRYSLER REP, THEY SAID THIS IS A KNOWN PROBLEM AND SINCE I CAN'T ORDER THE ORIGINAL PART FROM MFR BECAUSE THEY'VE REPLACED IT WITH A "SAFER" ONE. SO I HAVE TO PAY OUT OF POCKET TO PUT A SAFER PART ON MY JEEP SO IT IS SAFE TO DRIVE DOWN THE HIGHWAY AND CHRYSLER IS AWARE OF THIS, BUT NOT HELPING AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405308June 6, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER 4-DR 4X4. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 40-45 MPH ATTEMPTING TO CHANGE LANES, THE VEHICLE BEGAN TO PULL TO THE RIGHT VIOLENTLY. THE CONTACT WAS ABLE TO GAIN CONTROL AND CONTINUE DRIVING NORMALLY. THE TRACTION CONTROL, ELECTRONIC STABILITY CONTROL AND ABS WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING LIGHT REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE AUTHORIZED DEALER AND MANUFACTURER WERE NOTIFIED AND STATED THE FAILURE COULD BE RELATED TO A FAULTY SENSOR AND RECOMMENDED THE VEHICLE BE DIAGNOSED TO DETERMINE THE SPECIFIC SENSOR. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405375June 6, 2011
FUEL SYSTEM, GASOLINE
JEEP WRANGLER JK SPILLS FUEL OUT THE FILLER NECK DURING REFUELING. THIS IS CAUSED BY A FAULTY BACK FLOW PREVENTER IN THE GAS TANK. CHRYSLER HAS ACKNOWLEDGED A PROBLEM AND OFFERED AN EXTENDED WARRANTY TO REPLACE THE FUEL TANKS OF VEHICLES BUILT DURING SPECIFIED BUILD DATES. HOWEVER THIS DOES NOT COVER ALL THE VEHICLES AFFECTED WITH THIS PROBLEM. IT IS A KNOWN ISSUE AND CHRYSLER REFUSES TO TAKE ANY ACTION. EVERY FILL UP CREATES A POTENTIALLY DANGEROUS SITUATION AND SPILLS HAZARDOUS MATERIAL INTO THE ENVIRONMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404511June 5, 2011
FUEL SYSTEM, GASOLINE
2005 JEEP WRANGLER X, WHEN FILLING UP WITH GAS AT THE PUMP, THE GAS DOES NOT SHUT OFF WHEN FULL AND GASOLINE SPILLS OUT ALL OVER THE PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404531June 5, 2011
STEERING
2007 WRANGLER SAHARA UNLIMITED EXPERIENCES VIOLENT SHAKING OF THE FRONT END AND TRANSMISSION GEAR SHIFTER WHEN TRAVELING BETWEEN 35 AND 50 MPH ON BAD ROADS, THIS TAKES PLACE WHEN ENCOUNTERING A BUMP OR POT HOLE. GARAGE SUGGESTED AND INSTALLED A HEAVY DUTY STEERING STABILIZER. DID NOT HELP. THEN THEY TOLD ME THE RIGHT FRONT BALL JOINT HAD SOME PLAY AND NEEDED REPLACEMENT. I AM CURRENTLY WAITING TO GET THIS DONE BUT UPON READING UP ON THIS "DEATH WOBBLE" I AM NOT CONVINCED IT WILL BE FIXED WITHOUT CONSIDERABLE EXPENSE ON MY PART. THIS SURELY IS A MFG DEFECT AND NEEDS TO BE RESOLVED. I HAVE 51,000 MILES ON THIS RATTLE TRAP. THE ONLY SOLUTION I HAVE AS OTHERS IS TO COME TO A COMPLETE STOP. THIS HAS NOT YET CAUSED AN ACCIDENT BUT IT IS ONLY A MATTER OF TIME. I EITHER DON'T DRIVE IT OR GET RID OF IT AND A PROBABLY LARGE LOSS OF VALUE TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404267June 3, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING THE GAS TANK, PRIOR TO GETTING FULL, THERE IS GAS "BURPING"/SPLASHING OUT OF THE FILL OPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404127June 2, 2011
SUSPENSION:FRONT
WHILE TRAVELING AT HIGHWAYS SPEEDS, 55MPH OR MORE, BUMPS OR UNEVEN SURFACES MAY CAUSE THE VEHICLE TO BEGIN SHAKING VERY VIOLENTLY. CHIRPING OF TIRES CAN BE HEARD AND ABILITY TO STEER AND POSSIBLY SLOW DOWN IS GREATLY DIMINISHED. THIS OCCURRED ONLY OCCASIONALLY WHEN THE VEHICLE HAD UNDER 20,000 MILES. AFTER THAT IT WOULD OCCUR ALMOST ANY TIME THE VEHICLE WAS DRIVEN OVER A BUMPY SURFACE IN EXCESS OF 55MPH, AND UNDER LESS SEVERE BUMPS AS TIME WENT ON. FREQUENCY OF OCCURRENCE ON AN UNEVEN STRETCH OF HIGHWAY WOULD RENDER THE VEHICLE INCAPABLE OF MAINTAINING NORMAL HIGHWAY SPEEDS IMPEDING FLOW OF TRAFFIC. THIS CAUSES FRONT TIRES TO LOSE PRESSURE AND WEAR MORE RAPIDLY. PROBLEM OCCURRED MORE FREQUENTLY AFTER RE-INFLATING TIRES. SLOWING THE VEHICLE TO A SPEED OF APPROXIMATELY 35MPH OR LESS WOULD USUALLY STOP THE SHAKING; SOMETIMES, AN ALMOST, COMPLETE STOP WOULD BE NECESSARY. UPON MY INITIAL COMPLAINT NOTHING WAS DONE ABOUT IT. I WAS TOLD IT MAY BE AN OUT OF BALANCE TIRE. UPON THE 2ND COMPLAINT THE STEERING DAMPENER WAS REPLACED. I HAVE NOT HAD A CHANCE TO ADEQUATELY TEST THE VEHICLE TO SEE IF THIS REPAIR HAS FIXED THE PROBLEM. FROM EVERYTHING I'VE READ, IT'S A TEMPORARY FIX AT BEST. IN SUMMARY "DEATH WOBBLE" NEEDS TO BE SERIOUSLY ADDRESSED, I FEEL FORTUNATE TO HAVE NOT BEEN AN ACCIDENT YET. THIS IS A VERY UNNERVING CONDITION. IT IS WORTH NOTHING, THAT THE SHAKE IS SO VIOLENT VEHICLES BEHIND OR BESIDE ME WILL OFTEN YIELD EXTRA DISTANCE TO THE VEHICLE WHEN IT OCCURS. THIS LIKELY IS CAUSING UNDUE REPAIR COSTS TO MANY VEHICLE OWNERS AS IT HAS ME IN PREMATURELY WORN TIRES AND OTHER PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404164June 2, 2011
FUEL SYSTEM, GASOLINE
THE FUEL TANK OVERFLOWS WHEN DOING FILL UP EVERY TIME. IT HAPPENS AT ALL GAS STATIONS AND I NEVER TRY TO "TOP OFF" THE TANK. I DO NOT WANT A FIRE, SO MY CONCERN IS FOR MORE THAN MY RUINED SHOES AND DETERIORATING PAINT NEAR THE TANK. I HAVE READ OF MANY OTHERS WHO HAVE HAD THIS ISSUE AND IS YET UNRESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404223June 2, 2011
FUEL SYSTEM, GASOLINE
GAS OVERFLOWS CONSISTENTLY WHEN FILLING MY 2007 JEEP WRANGLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404231June 2, 2011
EXTERIOR LIGHTING
2003 JEEP WRANGLER RUBICON. THE FACTORY FOG LAMPS SUDDENLY CAME ON WHILE THE SWITCH WAS IN THE OFF POSITION. PROBLEM PERSISTED EVEN AFTER NUMEROUS ATTEMPTS TO GET THEM TO GO OFF. THE ONLY WAY FOUND WAS TO DISCONNECT THE WIRING HARNESS UNDER THE FRONT FENDERS. THE DASH INDICATOR LAMP REMAINS LIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404260June 2, 2011
FUEL SYSTEM, GASOLINE
2007 JEEP WRANGLER JK - GAS TANK OVERFLOWS WHEN FILLING UP. THIS IS A VERY COMMON PROBLEM WITH THESE JEEPS CREATING A SAFETY HAZARD WHEN THE GAS SPILLS OUT ON THE PERSON FILLING THE TANK, ON THE SIDE OF THE JEEP AND ON THE GROUND. IT HAPPENS EACH AND EVERY TIME YOU FILL UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404036June 1, 2011
AIR BAGS
ON MY 2007 JEEP WRANGLER MY CLOCKSPRING WENT OUT AND POSED A SERIOUS ISSUE WITH MY SAFETY. WITH THE CLOCKSPRING OUT OF COMMISSION MY AIRBAGS WOULD NO LONGER DEPLOY. WHEN I WENT INTO MY LOCAL DEALER TO HAVE IT FIXED AND ASKED IF IT WOULD BE COVERED UNDER MY EXTENDED WARRANTY AND THE SERVICEMAN TOLD ME IT WOULDN'T BECAUSE HE SAID IT WAS A WIRING PROGRAM AND THAT MY WARRANTY DID NOT COVER WIRES. I TOLD HIM THAT THE CLOCKSPRING WAS A SAFETY ISSUE. THE END RESULT WAS THAT I HAD TO PAY $437. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404072June 1, 2011
STRUCTURE
TL*THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT THE WINDOWS FOGGED UP QUICKLY ESPECIALLY WHEN IT RAINED OUTSIDE. ADDITIONALLY, THERE WAS WATER IN THE VEHICLE ALONG THE FRONT AND BACK FLOORBOARDS. THE CARPET WAS CONSTANTLY WET WHICH CAUSED HER FEET TO SLIP OFF OF THE PEDALS WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES WHERE THEY SPRAYED WATER, REPLICATED THE LEAK, AND REPLACED SEALS; NONE OF THE REPAIRS PREVENTED THE FAILURE FROM RECURRING. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. PICTURES ARE AVAILABLE IF NEEDED. THE CURRENT MILEAGE WAS APPROXIMATELY 15,600. THE FAILURE MILEAGE WAS APPROXIMATELY 12,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404093June 1, 2011
ENGINE AND ENGINE COOLING:ENGINE
KNOCKING NOISE COMING FROM UNDERNEATH THE VEHICLE WHEN DRIVEN. IT WOULD COME AND GO, MECHANIC CHECKED FOR THE OBVIOUS LOSS PARTS (MUFFLER, SHOCKS, ETC...). THE NEXT DAY WHEN THE NOISE REAPPEARED, THE MECHANIC HAS DRIVEN LESS THAN A QUARTER MILE WHEN THE ENGINE SEIZED. MECHANIC DROPPED THE OIL PAN AND FOUND METAL SHAVINGS IN THE OIL AND THE BEARING HAD SPUN. CHRYSLER IS REFUSING TO TAKE ANY RESPONSIBILITY TO FIX THIS COMMON PROBLEM IN THE 2007 JEEP WRANGLER. THE MECHANICS WE HAVE SPOKEN WITH HAVE RELATED THAT THE NEW 07 3.0 LITER ENGINE WAS FOUND TO HAVE ISSUES THAT LEAD TO THIS SPUN BEARING. REPAIRS AND PARTS ARE WELL OVER $8000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403766May 31, 2011
FUEL SYSTEM, GASOLINE
MY 2006 JEEP WRANGLER SPEWS GAS OUT WHEN I'M FILLING THE TANK. IT HAPPENS EVERY TIME I PUT GAS IN IT. IT COMES OUT IN A GUSH, SPLASHING ALL OVER ME AND THE SIDE OF THE JEEP. I HAVEN'T HAD ANY PARTS REPAIRED OR REPAIRED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403792May 31, 2011
AIR BAGS
2008 JEEP WRANGLER RUBICON. AIRBAG LIGHT ILLUMINATED. IT COMES ON AND GOES OFF PERIODICALLY. WENT ONLINE TO SEE IF ANYONE ELSE HAD ISSUES AND SAW ALL OTHER RECENT COMPLAINTS ABOUT SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403838May 31, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER X RHD 4X4. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT INSPECTED OR REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 26,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 25,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403867May 31, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG LIGHT WOULD INTERMITTENTLY ILLUMINATE. THE FAILURE RECURRED TWICE YET THE VEHICLE WAS NOT INSPECTED OR REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 43,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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