Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10440514December 19, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING THE VEHICLE WITH GASOLINE IT WILL NOT STOP THE PUMP AND BEGIN TO OVERFLOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440323December 18, 2011
SUSPENSION, STEERING
MULTIPLE INCIDENTS OF VIOLENT VIBRATION IN THE VEHICLE FRONT END, INCLUDING THE STEERING WHEEL AND FRONT WHEELS, ARE OCCURRING AFTER HITTING A MINOR POT HOLE IN THE ROAD. INCIDENTS OCCUR AT HIGHWAYS SPEEDS, NORMALLY 45 - 55 MPH. THE DRIVER MUST REDUCE SPEED TO NEAR ZERO IN ORDER TO RECOVER SAFE AND EFFECTIVE CONTROL OF THE VEHICLE. THIS VEHICLE DEFECT APPEARS TO BE THE WELL-KNOWN AND MAJOR SAFETY ISSUE IN JEEP WRANGLER VEHICLES KNOWN AS "THE DEATH WOBBLE". I PURCHASED THIS VEHICLE NEW FROM A JEEP DEALERSHIP AND HAVE HAD IT PROFESSIONALLY MAINTAINED PER THE MANUFACTURER'S INSTRUCTIONS SINCE THE DAY I BOUGHT IT. MY SPOUSE AND I HAVE BOTH EXPERIENCED THIS DEFECT SEVERAL TIMES IN THE PAST FEW YEARS, MOST RECENTLY ON DECEMBER 15, 2011. AT THIS POINT, WE'VE HAD THE VEHICLE INSPECTED SEVERAL TIMES AND REPLACED A NUMBER OF COMPONENTS ON THE VEHICLE, INCLUDING THE STEERING DAMPER, FOUR SHOCK ABSORBERS, AND ALL 4 TIRES., IN ADDITION, THE SUSPENSION HAS BEEN INSPECTED NUMEROUS TIMES IN THE PAST 3 YEARS. GIVEN THE SHEAR NUMBER OF SIMILAR COMPLAINTS BY OTHER OWNERS, I FEEL THAT THIS IS AN OBVIOUS MANUFACTURER DEFECT THAT SHOULD BE ACKNOWLEDGED AND CORRECTED BY THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440338December 18, 2011
FUEL SYSTEM, GASOLINE
WHILE REFUELING VEHICLE, WHEN FULL TANK CONDITION IS REACHED, WITH NOZZLE CORRECTLY INSERTED INTO FUEL FILLER, LIQUID FUEL SQUIRTS FROM FUEL FILLER HOSE ONTO VEHICLE FENDER, GROUND AND PERSON FILLING TANK. AS TIME WENT ON, CONDITION WORSENED AND AT CURRENT TIME, FUEL NOZZLE AT STATION CAN ONLY BE HELD OPEN HALF WAY OR AN AUTOMATIC NOZZLE SHUTOFF OCCURS, REGARDLESS OF TANK LEVEL. FUEL SPILLAGE HAPPENS AT EVERY REFUELING STOP, REGARDLESS OF NOZZLE FLOW POSITION, WHEN FULL TANK CONDITION IS REACHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440349December 18, 2011
FUEL SYSTEM, GASOLINE
FUELING STOPPER ASSEMBLY DOES NOT TRIGGER GAS STATION PUMP NOZZLE TO STOP DISPENSING FUEL ON TIME. THE RESULT IS SPILLED FUEL EVERY TIME DUE TO FUEL OVER FLOW FROM FUEL TANK WHEN EVER A FUEL FILL UP IS ATTEMPTED. THIS HAPPENS 100% OF THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440287December 17, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING THE FUEL TANK, THERE IS SEVERE BACK SPLASH WHEN TANK REACHES FULL AND NOZZLE AUTOMATICALLY SHUTS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440120December 16, 2011
FUEL SYSTEM, GASOLINE
APPROXIMATELY 1/4 GALLON OF GAS BACK FLOWS FORCEFULLY OUT OF FILLER NECK IMMEDIATELY FOLLOWING THE RELEASE OF THE HANDLE WHEN THE TANK IS FULL. THIS HAPPENS BOTH WHEN THE HANDLE IS LOCKED DOWN IN THE FUELING POSITION AND AUTOMATICALLY CLICKS OFF AND WHEN I'M HOLDING THE HANDLE TO FILL THE TANK. AT NO TIME AM I ATTEMPTING TO OVERFILL THE TANK BEYOND THE SAFETY SHUT OFF. THIS HAPPENS 100 PERCENT OF THE TIME WITH THE RESULT OF FUEL LANDING ON THE REAR FENDER, BUMPER, MY CLOTHES, SHOES, AND LEAVES A MANHOLE COVER SIZE SPOT OF FUEL ON THE PAVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440122December 16, 2011
FUEL SYSTEM, GASOLINE
JUST PURCHASED A 2008 RUBICON AND WHEN I GO TO FILL UP THE GAS TANK, THERE IS ALWAYS OVERFLOW AFTER THE PUMP SHUTS OFF DUE TO BEING FULL. THE GAS SPLASHED OUT ALL OVER MY PANTS LEG THE FIRST TIME AND STILL OVERFLOWS ONTO THE SIDE OF THE CAR AND PAVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440221December 16, 2011
STRUCTURE, SUSPENSION
I HAVE HEARD RUMORS ABOUT MASSIVE FRONT-END SHIMMY HAPPENING ON '07 AND NEWER JEEP WRANGLERS, BUT NEVER HAD ANY TROUBLE. STARTING LAST WEEK THE SLIGHTEST ROAD IRREGULARITY CAUSES THE FRONT WHEELS OF MY JEEP TO SHIMMY BACK AND FORTH VIOLENTLY, WITH LACK OF DIRECTIONAL CONTROL. INSPECTION COULD FIND NO DEFECTS VISUAL TO THE EYE, BUT I HAVE HAD TO QUIT DRIVING MY JEEP. THIS VEHICLE AND OTHERS THAT MAY BE SHOWING THIS SAME PROBLEM WILL LEAD TO FATALITIES......I AM A PROFESSIONAL MOTOR VEHICLE REPAIRMAN AND HAVE NEVER SEEN THIS SEVERE SHIMMY BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440009December 15, 2011
STEERING
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY. THE FAILURE ONLY OCCURRED WHEN DRIVING AT HIGHWAY SPEEDS ABOVE 55 MPH. THE VEHICLE WAS TAKEN TO AN AUTO SHOP FOR DIAGNOSTIC TESTING WHERE THE MECHANIC ROTATED THE TIRES AND REPLACED THE STABILIZER BUT THE FAILURE CONTINUED AFTER THE REPAIR. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440017December 15, 2011
FUEL SYSTEM, GASOLINE
INCIDENT MILEAGE ON MY REPORT IS DUE TO BUYING THE VEHICLE USED, BUT HAS MOST LIKELY OCCURRED SINCE DATE OF ORIGINAL PURCHASE. DUE TO AN BAD CHECK VALVE IN THE FUEL TANK, OVERFILLING OCCURS AT ALMOST EVERY FILL-UP, CREATING BOTH ENVIRONMENTAL CONCERNS AND POTENTIAL HAZARDOUS CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440028December 15, 2011
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2010 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WOULD VIOLENTLY SHAKE AFTER DRIVING OVER BUMPS IN THE ROAD. THE FAILURE OCCURRED WHILE DRIVING AT LEAST 40 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS ALIGNED AND TIRES WERE REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE. UPDATED 01/17/12 *BF UPDATED 01/18/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439919December 14, 2011
SUSPENSION, ENGINE AND ENGINE COOLING
AT APPROXIMATELY 3,000 MILES I PERFORMED THE FIRST OIL CHANGE. I FOUND THE DRAIN PLUG, WHICH IS TYPICALLY TIGHT, TO BE LOOSE. I WAS ABLE TO REMOVE IT WITH MY FINGERS. AT APPROXIMATELY 6,000 MILES, I BEGAN TO HEAR A CLUNKING NOISE AT LOW SPEEDS. AFTER TRYING TO DIAGNOSE THE ISSUE FOR OVER A WEEK, I FINALLY DISCOVERED THE PROBLEM. THE UPPER ANTI-SWAY BAR FASTENERS ON THE FRONT SUSPENSION WERE LOOSE. I TORQUED THEM BACK TO SPECS MYSELF. I AM CONCERNED ABOUT WHAT OTHER NUTS OR BOLTS MAY BE LOOSE ON THIS VEHICLE. JEEP ISSUED A RECALL FOR "LOOSE SUSPENSION FASTENERS" FOR 2010 AND 2011 MODELS, BUT MY VIN IS NOT INCLUDED. I BELIEVE THE PROBLEM MAY BE MORE WIDESPREAD THAN JEEP HAS SPOKEN IT TO BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439734December 13, 2011
FUEL SYSTEM, GASOLINE
WHEN TRYING TO PUT GAS INTO TANK THE GAS OVERFLOWS OUT THE FILL TUBE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439763December 13, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 2006 JEEP WRANGLER SPORT. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT WOULD NOT RETRACT, AND COULD NOT BE UTILIZED. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 29,700 AND THE CURRENT MILEAGE WAS 29,828. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439353December 12, 2011
ELECTRICAL SYSTEM
WHILE DRIVING, LIGHTS CAME ON, FLASHERS CAME ON, WIPERS CAME ON AND HORN BLARING. WAS TOLD THAT IT WAS THE TIPM (TOTALLY INTEGRATED POWER MODULE). CHECKED WITH DEALER, $260 FOR PART, $180 FOR LABOR BUT THERE ARE ALMOST 300 ON BACKORDER AND NO ESTIMATE TIME TO GET THE PART IN (PART #RLB92236AI). WHY IS THIS NOT A RECALL??? I EVEN FELT A LOSS OF POWER STEERING DURING THIS EVENT. ARE WE JUST SUPPOSE TO JUST SIT AROUND FOR 3-6 MONTHS TO GET THE PART? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439446December 12, 2011
FUEL SYSTEM, GASOLINE
WHEN I AM FILLING UP MY GAS TANK AT THE GAS STATION, THE TANK OVERFLOWS AND SPILLS OUT ONTO THE GROUND AND ON THE SIDE OF MY VEHICLE. I CANNOT FILL THE TANK UNTIL THE NOZZLE SHUTS OFF THE GAS BECAUSE IT IS FULL. I MUST ESTIMATE ABOUT HOW FULL THE GAS TANK IS, AND STOP IT BEFORE IT IS FULL. IT DOES NOT MATTER IF I LEAVE THE NOZZLE CLICKED ONTO SELF PUMP OR IF I AM TRYING TO TOP IT OFF, THERE IS NOTHING THAT SENSORS THAT IT IS FULL SO IT SPILLS OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439664December 12, 2011
ENGINE AND ENGINE COOLING
RECEIVED A RECALL LETTER L35 EMISSIONS. CALLED TO GET THE REPAIRS AND WAS TOLD I WOULD NEED TO SHIP THE JEEP TO ANOTHER ISLAND AS CHRYSLER HAS NO REPAIR SERVICE ON MOLOKAI. THE COMPANIES SHOULD HAVE TO MAKE ARRANGEMENTS WITH A REPAIR SERVICE ON THIS ISLAND. WOULD COST OVER $500 TO SHIP TO OAHU AS THEY SUGGESTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439672December 12, 2011
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL UP THE TANK, IF I LET THE PUMP CLICK ITSELF OFF, MY TANK SHOOTS GAS ALL OVER THE PLACE. COMPLETELY OVERFLOWS MY TANK. HAD IT HAPPEN IN TWO OF MY JK'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439298December 11, 2011
FUEL SYSTEM, GASOLINE
EVERY TIME YOU FILL THE FUEL TANK, FUEL SPILL'S OUT ON THE SIDE OF THE VEHICLE AND ON THE GROUND CAUSING A VERY DANGEROUS FIRE PROBABILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439258December 10, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
2005 JEEP WRANGLER. WELL MAINTAINED. HIGHEST QUALITY OIL, SPARK PLUGS, AIR FILTERS, COOLING SYSTEM. CAMSHAFT FAILURE AT ROUGHLY 50,000 MILES. EXCESSIVE WEAR CAUSING KNOCKING. DIAGNOSIS FROM CHRYSLER: NEW ENGINE REQUIRED. NO OVERHEATING, NO ABUSE. THE OIL PUMP DRIVE ASSEMBLY GEARS ARE WORN DOWN SO OIL IS NOT FLOWING PROPERLY. THIS IS A POSSIBLE CAUSE FOR THE CAMSHAFT FAILURE. THE OTHER POSSIBLE CAUSE FOR THE CAMSHAFT FAILURE IS THAT IT IS A FLAT TAPPET CAMSHAFT FROM THE FACTORY. THIS SPECIFIC TYPE OF CAMSHAFT NEEDS THE ZDDP OIL ADDITIVE. MODERN OIL DOES NOT CONTAIN ZDDP BECAUSE IT CAUSES CATALYTIC CONVERTER FAILURE. WITHOUT ZDDP EXCESSIVE WEAR OCCURS. THIS IS COVERED IN SAE BULLETIN # 770087. SAE IS THE SOCIETY OF AUTOMOTIVE ENGINEERS. ONCE WEAR REACHES A CERTAIN LEVEL FURTHER WEAR IS RAPID AND CAUSES CATASTROPHIC ENGINE FAILURE.FURTHERMORE, MY JEEP IS STILL UNDER POWERTRAIN WARRANTY. HOWEVER, MY WARRANTY HAS BEEN UNLAWFULLY DENIED BECAUSE I HAVE SOME UNRELATED AFTERMARKET PARTS ON MY JEEP. LITIGATION IS PENDING ON THIS ISSUE. CHRYSLER HAS GONE AGAINST THEIR OWN WRITTEN WARRANTY, AND WELL AS FEDERAL LAW (MAGNUSON-MOSS WARRANTY ACT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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