Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10449610February 28, 2012
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THAT A WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V528000 (AIR BAGS:FRONTAL). THE FAILURE MILEAGE WAS UNKNOWN. ..UPDATED 04/16/12 *BF THE CONSUMER STATED SHE IS NOW IN THE PROCESS OF TRYING TO GET REIMBURSED FOR THE RECALL REPAIRS. UPDATED 05/10/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449418February 27, 2012
FUEL SYSTEM, GASOLINE
FUEL OVERFLOW ISSUE. WHEN FILLING UP MY GAS TANK AT THE PUMP FUEL WILL SPRAY FROM THE GAS TANK BEFORE THE FUEL NOZZLE SHUTS OFF. THIS HAS OCCURRED AT MULTIPLE GAS STATIONS AND MULTIPLE PUMPS AND IS NOW OCCURRING EVERY TIME I TRY TO FILL MY TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449442February 27, 2012
STEERING
THE VEHICLE BEGAN A VIOLENT SHIMMY, THAT YOU COULD ONLY HOLD ON THE STEERING WHEEL FOR DEAR LIFE, UNTIL YOU HAD ALMOST STOPPED UNTIL IT WAS UNDER CONTROL. HAVE NOW LEARNED, COMMONLY REFERRED TO THE DEATH WOBBLE. THE STEERING STABILIZER WAS REPLACED AT DEALERS RECOMMENDATION, BUT IT DIDN'T SOLVE THE PROBLEM. WE ARE STILL WORKING ON A RESOLUTION, BUT IT IS A VERY SCARY SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449488February 27, 2012
STEERING, SUSPENSION, SERVICE BRAKES, HYDRAULIC
WHILE DRIVING MY 2007 JEEP WRANGLER UNLIMITED SAHARA ON THE I35 NORTH AT APPROXIMATELY 70 MPH, A SLIGHT BUMP CAUSED A VIOLENT SHAKING OF THE TIRES AND SUSPENSION SYSTEM. THE VEHICLE WAS NEARLY IMPOSSIBLE TO CONTROL, THE STEERING WHEEL NEARLY SHOOK OUT OF MY GRASP. BRAKING COMPOUNDED THE ISSUE. I WAS ABLE TO VEER THE VEHICLE TO THE SHOULDER ON THE ROAD, WHERE A LOWER SPEED ALLOWED THE VEHICLE TO RECOVER. THE SAME THING OCCURRED NEARLY 1 HOUR LATER AS I RETURNED HOME. THIS SITUATION IS NOT ISOLATED TO ME OR MY VEHICLE, IT HAS BEEN COINED AS THE "JEEP DEATH WOBBLE" BY HUNDREDS OF PEOPLE ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449489February 27, 2012
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE FRONT END OF THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE CONTACT THEN PULLED OVER AND STARTED TO REVERSE WHEN THE SHAKING STOPPED. THE VEHICLE WAS TAKEN TO A BODY SHOP WHERE IT WAS DIAGNOSE THAT THE CONTROL BAR AND THE STEERING WERE FAULTY. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 99,900 AND THE CURRENT MILEAGE WAS 100,034.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449505February 27, 2012
AIR BAGS
CLOCK SPRING FOR AIR BAG IS FAILED OPEN ON DRIVER SIDE STEERING WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449513February 27, 2012
ENGINE AND ENGINE COOLING
OPDA HAS A HIGH PITCHED SQUEALING NOISE COMING FROM IT. FROM WHAT I READ THIS CAN LEAD TO ENGINE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449289February 25, 2012
FUEL SYSTEM, GASOLINE
THE GAS ALWAYS OVER FILLS AND SPILLS OUT WHEN YOUR FILLING IT UP. THIS HAPPENS EVERYTIME I FILL UP THE GAS. IT DOES NOT MATTER WHAT STATION I AM AT OR WHAT THE WEATHER IS LIKE. THIS HAS BEEN HAPPENING EVER SINCE I BOUGHT THE JEEP. EVERYONE I KNOW THAT OWNS A JEEP HAS THE SAME PROBLEM OCCURRING. THIS IS A MAJOR FIRE HAZARD AND ALSO NOT WHAT I WANT TO HAPPEN WHEN GAS IS ALMOST $4.00 A GALLON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449309February 25, 2012
FUEL SYSTEM, GASOLINE
THE AUTO SHUT-OFF FEATURE OF THE FUEL SYSTEM DOES NOT WORK. WHEN I FILL UP THE GAS TANK, FUEL WILL SPRAY / SPILL OUT. THE FIRST OCCURRENCE THAT I EXPERIENCED WAS AROUND 40K MILES. I BROUGHT IT TO THE DEALERSHIP (AS IT WAS STILL UNDER WARRANTY). THEY ADVISED ME THAT THEY COULD FIND NOTHING WRONG. AT THAT POINT, IT WAS OCCURRING INTERMITTENTLY. AT SOME POINT SHORTLY AFTER THE WARRANTY EXPIRED, THE AUTO SHUT-OFF FEATURE OF THE FUEL SYSTEM FAILED COMPLETELY. NOW, EVERY TIME THAT I FILL UP THE GAS TANK, FUEL WILL SPRAY / SPILL OUT. THIS ISSUE CONTINUES TO THIS DAY. THIS IS A SAFETY ISSUE (FUEL SPILLED ON THE VEHICLE, ON THE OPERATOR AND ON THE GROUND) AND AN ENVIRONMENTAL ISSUE (FUEL SPILLED ON THE GROUND), NOT TO MENTION THE ECONOMIC ISSUE OF PAYING FOR WASTED GASOLINE AT ABOUT $4 PER GALLON. BASED UPON THE NUMBER OF REPORTED ISSUES WITH THIS, I CAN'T BELIEVE THAT THERE HAS NOT BEEN A RECALL TO REMEDIATE THIS PROBLEM. THERE IS DEFINITELY SOMETHING FAULTY WITH THE DESIGN AND/OR MANUFACTURE OF THE PARTS USED IN THE 2006 JEEP WRANGLER. THIS IS NOT SOMETHING THAT SOMEONE SHOULD HAVE TO DEAL WITH IN A VEHICLE THAT THEY PURCHASED WHEN NEW AND HAVE IMPECCABLY MAINTAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449158February 24, 2012
FUEL SYSTEM, GASOLINE
AS GAS TANK APPROACHES FULL WHILE FUELING, THE FUEL SPILLS OUT OF THE FILLER NECK AT A HIGH RATE WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449173February 24, 2012
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
AIR BAG LIGHT COMES ON INTERMITTENTLY, ESP BAS LIGHT COMES ON INTERMITTENTLY. DEPENDS ON WHEEL ORIENTATION. I AM SUSPECTING CLOCKSPRING IS AT FAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449231February 24, 2012
FUEL SYSTEM, GASOLINE
STARTING MONTHS AGO WHENVER I FILL MY TANK AT THE GAS STATION, FUEL OVERFILLS WHEN FULL. IT HAPPENS AT EVERY STATION NOW EVERYTIME. I CAN PUT THE FILL LEVER AT A LOWER FILL RATE AND IT STILL HAPPENS. I HAVE THE FILL NOZZLE IN ALL THE WAY OR OUT HALF WAY OR IN BETWEEN AND IT DOES NOT MATTER. IT LEAKS OUT ABOUT 6 - 12 OZ DOWN THE VEHICLE. THE ENTIRE VEHICLE SMELLS LIKE GAS EVERYTIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449022February 23, 2012
FUEL SYSTEM, GASOLINE
WHEN FULLING THE VEHICLE THE FUEL OVERFLOWS OUT OF THE GAS TANK SPILLING THE FUEL ONTO THE REAR OF THE VEHICLE AND GROUND. THIS HAPPENS EVERY TIME THE VEHICLE IS FUELED AND IT HAS HAPPENED AT DIFFERENT GAS STATIONS. *TR IT DOES NOT MATTER IF THE GAS HANDLE IS ON AUTO PILOT NOR MANUAL FUELING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449035February 23, 2012
FUEL SYSTEM, GASOLINE
MY WRANGLER WAS MANUFACTURED 2/07- I PURCHASED IT USED IN 2/12. EVERY TIME I FILL THE TANK, GAS SPILLS OUT IMMEDIATELY AFTER THE PUMP STOPS. DAIMLER CHRYSLER WILL NOT ACKNOWLEDGE THIS IS AN ISSUE DESPITE HUNDREDS OF COMPLAINTS FROM 2007-08 WRANGLER OWNERS. THIS IS OBVIOUSLY A SAFETY ISSUE AND THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449058February 23, 2012
SEATS
WHILE DRIVING ON A STRAIGHT ROAD, I SHIFTED IN MY DRIVER'S SEAT AND THE SEAT BACK COLLAPSED TO THE REAR SEAT. THIS CAUSED A MOMENTARY LOSS OF CONTROL OF THE VEHICLE. I ATTEMPTED TO RAISE THE SEAT BACK WITH THE RECLINER MECHANISM. THIS ALLOWED ME TO SIT UP IN A HIGHLY RECLINED POSITION (WHEREIN MY ARMS WERE STRETCHED TO THE MAXIMUM IN ORDER TO DRIVE THE REMAINDER OF MY TRIP). I DIDN'T DRIVE THE VEHICLE THE NEXT DAY. I REPORTED THIS SITUATION TO MY DEALER THE NEXT DAY (FEBRUARY 10) FOR CORRECTION (ALTHOUGH I HAD PREVIOUSLY REPORTED THIS SAME CONDITION AROUND APRIL OF 2011 AND WAS TOLD THAT NO PROBLEM COULD BE FOUND). THE DEALER SERVICE DEPARTMENT INVESTIGATED AND FOUND THAT THE RECLINER MECHANISM WAS BROKEN AND REQUIRED REPLACEMENT. THEY SUGGESTED THAT I PUT SOMETHING BEHIND THE SEAT TO KEEP IT FROM FALLING BACK INTO THE REAR SEAT WHILE THE PART WAS ORDERED. I WAITED A WEEK (FEBRUARY 17) WITH NO RESPONSE FROM THE DEALER, I VISITED THE LOCATION AND WAS TOLD THAT THE PART HAD TO COME FROM THE SEAT VENDOR AND AN EXPRESS REQUEST WAS PLACED ON THE ORDER FOR IMMEDIATE SHIPMENT. TODAY (FEBRUARY 23) I WAS CONTACTED BY THE SERVICE REPRESENTATIVE AND INFORMED THAT THE AN ETA FOR THE REPLACEMENT PART WAS NOT AVAILABLE AND FOR ME TO CONTACT CHRYSLER DIRECTLY FOR THEIR INTERVENTION. SINCE THIS IS A SAFETY SITUATION WHERE THE SEAT COULD UN-EXPECTEDLY COLLAPSE AND THE DEALER NOT TAKING ANY OTHER ACTION FOR MY SAFETY, IT IS A STRONG CONCERN THAT THIS COULD HAPPEN TO OTHERS AND HAVE A TERRIBLE RESULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449139February 23, 2012
TIRES, STEERING
FRONT WHEELS AND STEERING BEGAN TO SHAKE AND VIBRATE VIOLENTLY WHILE MAKING A RIGHT-HAND TURN FROM A STOP AND AFTER ACCELERATING TO ABOUT 40 MPH. VIBRATION STOPPED AFTER BRAKING TO ALMOST A STOP. SAME SYMPTOMS OCCURRED TWICE MORE AFTER HITTING SMALL BUMPS IN ROAD AT BETWEEN 50 AND 60 MPH AND AGAIN STOPPED AFTER BRAKING. DEALER SAID THEY DUPLICATED THE CONDITION AND REPLACED STEERING DAMPENER AT 35726 MILES BUT VIBRATION HAS OCCURRED ONCE MORE SINCE REPAIR. I HAVE OWNED THE JEEP SINCE NEW AND IT IS COMPLETELY STOCK WITH NO MODIFICATIONS AND ORIGINAL P255-75-R17 TIRES WHICH WERE AT PROPER INFLATION. TIRES HAVE ALSO BEEN CHECKED AND DO NOT HAVE ANY DAMAGE OR ABNORMAL WEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449141February 23, 2012
ELECTRICAL SYSTEM
MY JEEP LOST ALL POWER TO THE CONSOLE/DASH DURING NIGHT DRIVING AND I COULD NOT MEASURE MY SPEED, RPMS, FUEL OR ANY OTHER GAUGES. THIS INCLUDED BOTH THE ANALOG (NEEDLE) AND DIGITAL (LED) GAUGES. MY 5-SPEED DROVE FINE THOUGH, NO SWEAT. SO THERE I WAS, DRIVING DOWN THE ROAD, AND I HAD NO WAY TO ASCERTAIN MY VELOCITY. THERE WAS NO WAY TO TELL IF I WAS GOING 20 MPH OR 120 MPH. IT WAS JUST ME, MY JEEP AND MY GUT INSTINCTS. SO, I PULLED A FONZIE AND SMACKED THE DASH, AND GAVE IT MY BEST "HEYYYYYYYY" AND YOU GUESSED IT - AFTER THAT ALL WAS WELL. THE LIGHTS CAME BACK AND I WAS DOING A COOL 60. BECAUSE I CAN'T DRIVE 55. AFTER A LITTLE INTERNET WIZARDRY ON MY FAVORITE SEARCH ENGINE, APPARENTLY THIS IS SIMPLY A LOOSE CONNECTION FROM THE DASH GROUND. BEING A JEEP OWNER, I SIMPLY REPLACED THE FAULTY SCREW AND DIDN'T WASTE MY TIME TAKING IT TO A DEALER OR WHINING ABOUT IT ONLINE. OH WAIT... I'M ACTUALLY ONLY REPORTING THIS PROBLEM BECAUSE I WANTED TO VALIDATE THE NHTSA COMPLAINT PROCESS. LOOKS LIKE IT IS WORKING. HEY V! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449154February 23, 2012
POWER TRAIN
THIS IS THE SECOND TIME THAT THE TRANSMISSION HAS DOWNSHIFTED-WENT FROM DRIVE TO 2ND .OR 3RD GEAR RANGE. VEHICLE HAS AUTOMATIC TRANSMISSION. VEHICLE WAS STARTED AND BEGAN DRIVING. SLOWED DOWN AT STOP SIGN AND BEGAN TO PULL OUT VEHICLE WENT FROM "D" RANGE TO 2ND ON INDICATOR. VEHICLE HAS SELECT SHIFT + AND -. EACH TIME I THOUGHT I HAD TOUCHED SELECTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449156February 23, 2012
FUEL SYSTEM, GASOLINE
3RD FILL UP IN 3 WEEKS, ONCE AGAIN WAS FILLING UP AND GAS POURED ALL OVER SIDE OF MY JEEP AND THE GROUND WHEN FILLING UP. SPILLED APPROXIMATELY 3-4 QUARTS OF FUEL ON THE GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448906February 22, 2012
AIR BAGS
THE AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY AND OFTEN- EVERY COUPLE OF MINUTES. IT'S ACCOMPANIED BY A DISTRACTING CHIME. THE FAILURE APPEARS TO BE CAUSED BY THE CLOCKSPRING. I UNDERSTAND THAT 2007 WRANGLERS HAVE BEEN GRANTED AN EXTENDED WARRANTY FOR THIS COMPONENT, AND I'VE LEARNED THAT THIS IS A COMMON PROBLEM ON 2008 AND 2009 MODEL YEAR WRANGLERS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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