Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10484773November 15, 2012
STEERING, SUSPENSION
AT 53 MPH THE FRONT END STARTS WHAT IS WELL KNOWN AS A DEATH WOBBLE. THIS IS A VERY WELL KNOWN PROBLEM THAT JEEP NEEDS TO DO A RECALL ON AND FIX. MY JEEP SHAKES SO BAD IT WILL JERK THE STEERING WHEEL OUT OF YOUR HANDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484661November 14, 2012
AIR BAGS
ON THE 2010 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES AND CHIMES WHILE TURNING THE STEERING WHEEL WHILE IN A FORWARD DRIVING MOTION. IT IS AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS. THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. OWNERS FROM ALL WRANGLER MODELS FROM 2007 - 2010 HAVE REPORTED THIS ISSUE. MANY OF THE 2007 MODELS HAVE RECEIVED RECALL NOTICES FROM THE DEALER, AS WELL AS RIGHT HAND DRIVE MODELS. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2007 - 2010 JEEP WRANGLER'S (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING FOR THE 2010 MODEL, THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484653November 14, 2012
STEERING, SUSPENSION, WHEELS
WHILE DRIVING MY VEHICLE DOWN THE INTERSTATE FOR ABOUT 10 MIN AT A SPEED OF ABOUT 72MILES PER HR, MY JEEP STARTED SHAKING FROM THE FRONT AND BACK. IT WAS SO INTENSE I FELT AS THOUGH I WAS GOING TO CRASH. I HAVE HAD TIRES BLOW AND U JOINTS GO BAD AND THIS DIDN'T COMPARE. I DON'T DRIVE IN A ROUGH TERRAIN AND NOT OFTEN AT THESE SPEEDS. BUT I FELT AS THOUGH I HAD NO CONTROL. WHEN I DECELERATED TO 50 THE SHAKING HAD STOPPED. THERE HAD BEEN NO PREVIOUS WARNING OF THIS PROBLEM. WHEN TAKING IT IN TO GET LOOKED AT THE DEALER SAID THERE WAS NOTHING WRONG. THE NEXT DAY I TOOK IT IN FOR THE SAME PROBLEM AND MY UNIVERSALS NEED REPLACED, AXLE SEALS ARE BAD AND MY DRIVE SHAFT NEEDS TO BE REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484086November 13, 2012
ENGINE, STRUCTURE
REALLY HAVE 3 ISSUES WITH THIS VEHICLE. THE FIRST IS THAT THE ENGINE BEGAN TO TICK NOTICEABLY AT AROUND 5000 MILES, SOUND DEFINITELY COMING FROM #2 CYLINDER. WAS INITIALLY TOLD NOT TO WORRY, NOISE WAS NORMAL, ODDLY IT DID NOT TICK PREVIOUSLY. THE SHORT STORY IS THAT IT SET A P0302 CODE AT AROUND 12,000 MILES. CHRYSLER DID NOT AUTHORIZE A RENTAL AND THE DEALER WAS LESS THAN CORDIAL. THEY PUT THE THING BACK TOGETHER AND DAMAGED AN EMISSIONS VALVE, SO MORE DELAY. GET THE VEHICLE BACK, RAN SILENT FOR 2,000 MILES, THE TICK IS BACK. NOW AT 19,000, NO CODE YET, BUT I FEAR ITS COMING. PROBLEM #2, EXHAUST SMELL, GET IT NEARLY ALL THE TIME, ESPECIALLY UNDER LOAD, NO RESOLUTION YET. PROBLEM #3, WET CARPET ON DRIVERS SIDE, NO RESOLUTION YET. OH, I FORGOT TO MENTION, THERE IS A FOURTH, I HAVE JUST INSTALLED THE THIRD WINDSHIELD IN LESS THAN 6 MONTHS. ITS NOT THE QUALITY OF THE GLASS, ITS THE STEEP ANGLE OF THE WINDSHIELD, BUT THAT'S WHAT YOU GET WHEN YOU BUY A WRANGLER. I HAVE BEEN LOYAL TO US BRANDS, THIS IS OUR 32ND NEW VEHICLE, WON'T BY A WRANGLER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483972November 11, 2012
AIR BAGS
AIRBAG WARNING LIGHT FLASHES AND AUDIBLE ALARM SOUNDS. JEEP WILL NOT RECALL ALL DEFECTIVE JEEPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483922November 10, 2012
AIR BAGS
I HAD AN AIR BAG WARNING LIGHT THAT CAME ON AND WOULD NOT GO AWAY. WHEN I BROUGHT IT INTO THE DEALER THEY TOLD ME THAT IT WAS THE CLOCK SPRING THAT WAS BAD. THEY HAD INFORMED ME THAT IT WAS NOT UNDER WARRANTY OR THAT THERE WAS NO RECALL FOR THIS SAFETY ISSUE SO I PAID OUT OF POCKET TO GET IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483809November 9, 2012
SUSPENSION, STEERING
NOW THAT HAVE FORCED CHRYSLER TO RECALL JEEP MODELS FOR AIRBAG PROBLEMS HOW ABOUT FORCING JEEP/CHRYSLER TO RECALL AND FIX JEEP FOR THE "DEATH WOBBLE". I FIRST EXPERIENCED THIS LAST YEAR. AT ABOUT 50MPH THE VEHICLE BEGAN TO SHAKE VIOLENTLY. I THOUGHT I WAS IN A BLENDER. I CHECKED THE INTERNET AND JEEP FORUM AND FOUND THIS TO BE A COMMON PROBLEM WITH JEEP WRANGLERS. I EVEN CHECKED WITH THE JEEP DEALER HERE IN OKLAHOMA AND WAS TOLD IT COULD BE THE BALL JOINTS, STEERING CYLINDER AND/OR EVEN WORN TIRES. HE EVEN ACKNOWLEDGED THE PROBLEM. MY MECHANIC SAID THE BALL JOINTS WERE GOOD... THE TIRES JUST OK. BUT STEERING CYLINDER WOULD PROBABLY NEED REPLACING. SO I PAID $145.00 TO THE JEEP/CHRYSLER DEALER FOR A NEW STEERING CYLINDER. TURNS OUT THE ONE I PURCHASED WAS MUCH BIGGER THEN THE ONE I REPLACED. IT STILL SHOOK A LITTLE UNTIL I REPLACED THE TIRES AT ANOTHER $650.00. THIS NEEDS TO BE INVESTIGATED. I HOPE YOU WILL LOOK INTO THIS. PLEASE BEFORE SOMEONE GETS HURT AND MAYBE ALREADY HAS. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483825November 9, 2012
VISIBILITY:WINDSHIELD
I HAVE RECEIVED 3 CHIPS ONE LEADING TO A SERIOUS CRACK IN MY WINDSHIELD ALL ON THE DRIVER'S SIDE IN LESS THAN 6 MONTHS OF ROAD TIME. THIS IS MY SECOND JEEP AND MY FIRST NEVER GOT A CHIP. I FEEL THE WINDSHIELD IN MY 2012 JEEP RUBICON IS OF INFERIOR QUALITY AND NEEDS TO BE LOOKED INTO. I FEAR MY SAFETY IF ANOTHER ROCK HITS THIS WINDSHIELD. I HAVE CONTACTED JEEP MANUFACTURE AND FILED COMPLAINTS SO IT WILL BE ON FILE. IT WAS RECOMMENDED TO GO BACK TO DEALERSHIP AND HAVE THEM LOOK AT IT AND WILL DO IN NEAR FUTURE BUT I WANTED TO FILE A COMPLAINT/CONCERN WITH YOUR AGENCY TOO. I DO NOT HAVE MUCH FAITH IN THE DEALERSHIP AS TO MAKING A RESOLVE WITH THIS ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483829November 9, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE AND THE VEHICLE HAD NO BALANCE. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD, SHUT OFF THE VEHICLE AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS ADVISED THAT THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000 AND THE CURRENT FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483832November 9, 2012
AIR BAGS
WHILE OPERATING MY 2008 JEEP WRANGLER THE AIRBAG LIGHT ILLUMINATED ON THE DASH WITH A NOTIFICATION NOISE EVERY FEW MINUTES AND HAS CONTINUED SINCE. THE DASH LIGHT DOES NOT SHUT OFF AT THIS TIME, STAYS ILLUMINATED AND THE NOTIFICATION NOISE APPROX EVERY MINUTE. AFTER FURTHER RESEARCH THIS IS THE SAME PART NUMBER THAT HAS BEEN RECALLED ON THE 2007 MODELS AS WELL AS THE 2008 RIGHT HAND SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483834November 9, 2012
ENGINE
3.6 LITER V6 PENTASTAR DRIVER'S SIDE CYLINDER HEAD BEGAN TICKING AND FAILED WHILE RETURNING HOME FROM A TRIP. CYLINDER HEAD FAILED AFTER LESS THAN 10 MONTH OF SERVICE. REPAIR TIME WAS OVER TWO WEEKS DUE TO PARTS AVAILABILITY. CHRYSLER GAVE NO EXPLANATION FOR FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483847November 9, 2012
FUEL/PROPULSION SYSTEM
GAS TANK OVERFLOWS WHEN FILLING. OCCURS AT BOTH HIGH/LOW SPEED AUTOFILL. WILL OVERFLOW AT MANUAL FILL AS WELL, UNLESS YOU HEAR GURGLING AND SHUT OFF PUMP BEFORE OVERFLOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483871November 9, 2012
SUSPENSION, STEERING
WHILE DRIVING ON THE I-64 HOV, I EXPERIENCED A VIOLENT SHAKING COMMONLY KNOWN AS THE "DEATH WOBBLE." IT COMPLETELY SCARED ME. I HAD TO IMMEDIATELY REDUCE MY SPEED AND PULL TO THE SHOULDER SO I DIDN'T CAUSE AN ACCIDENT, AS IT WAS DURING AFTERNOON RUSH HOUR TRAFFIC. TWO DAYS LATER, THE SAME THING HAPPENED, NOT ONCE, BUT TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483574November 7, 2012
AIR BAGS
RH FRONT SEAT THE AIRBAG ALARM SHUTS OFF AND TURNS ON ALL THE TIME. FAULTY ALARM THE DEALER WANTS 300.00 DOLLARS TO FIX. IT SEEMS TO BE A COMMON PROBLEM IN JEEP WRANGLERS, THAT TELLS ME IT'S A FAULTY ALARM THAT SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483588November 7, 2012
LATCHES/LOCKS/LINKAGES:HOOD:LATCH, STRUCTURE:BODY
THIS COMPLAINT HAS NOT BEEN QC'D. THE CONTACT SUBMITTED AN EMAIL AND REQUESTED THAT THE OFFICIAL IVOQ BE WRITTEN VERBATIM TO THE EMAIL. TL* WHILE DRIVING ON A TWO LANE HIGHWAY AT 65 MPH WITH ONCOMING TRUCKS COMING BY, THE HOOD OF MY 2012 JEEP WRANGLER WOULD LIFT UP TO THE LIMITS OF THE HOOD LATCHES. THESE FACTORY LATCHES ARE MADE OF HEAVY DUTY RUBBER AND DO NOT HOLD THE HOOD DOWN/IN PLACE FIRMLY AS THE AIR FROM THE ONCOMING TRAFFIC PUSHES ON THE JEEP. THE HOOD CAN BE VISUALLY SEEN TO MOVE UPWARDS AND BOW WITH A LOUD BANG. I CONTACTED JEEP CHRYSLER AND WAS TOLD TO CONTACT THE DEALER (PRESTIGE CHRYSLER JEEP DODGE OF LAS VEGAS, NEVADA). I DID THIS AND WAS TOLD THAT THEY WERE AWARE OF THE PROBLEM BUT WOULD NOT DO ANYTHING SINCE IT WAS A CHRYSLER ISSUE AND THE DEALERSHIP COULD NOT DO ANYTHING UNDER WARRANTY. I WAS ALSO TOLD THAT MOPAR HAS METAL LATCHES BUT I WOULD HAVE TO PURCHASE THEM. SINCE THIS IS A VERY SCARY SITUATION WITH THE POSSIBILITY OF THE HOOD BEING LIFTED BACK INTO THE WINDSHIELD, IT CAN HAVE SERIOUS CONSEQUENCES SUCH AS A DEADLY ACCIDENT. THIS IS DEFINITELY A DESIGN FLAW; I FEEL THAT THE NHTSA SHOULD MAKE CHRYSLER REPLACE THE HOOD LATCHES WITH THE STEEL ONES AT NO COST TO ME. THIS IS A VERY REAL PROBLEM AND NEEDS TO BE RECTIFIED BY THE NHTSA BECAUSE CHRYSLER WILL NOT LISTEN TO ME. I HOPE THAT SOMEONE AT THE NHTSA INVESTIGATES THIS BEFORE THERE IS A SERIOUS ACCIDENT AND SOMEONE IS KILLED. UPDATED 11/14/12 *CN UPDATED 11/14/2012 *JS UPDATED 11/30/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483505November 6, 2012
FUEL/PROPULSION SYSTEM
EVERY TIME FILLING THE JEEP WITH FUEL WHEN THE GAS PUMP KICKS OFF FUEL SPILLS OR SHOULD I SAY BLOWS BACK OUT OF THE FILLER NECK COVERING WHO EVER IS FUELING VEHICLE AS WELL AS THE SIDE OF VEHICLE AND THE GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483341November 5, 2012
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2010 JEEP WRANGLER 4X4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 TO 55 MPH THE FRONT END OF THE VEHICLE WOULD SHAKE VIOLENTLY. THE CONTACT MERGED TO THE SIDE OF THE ROAD IN ORDER TO REGAIN CONTROL OF THE VEHICLE. THE CONTACT STATED THAT WHEN SHE BEGAN DRIVING AGAIN AT APPROXIMATELY 35 MPH THE POWER STEERING FAILED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND AS A RESULT THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE MANUFACTURER WAS CONTACTED BUT THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 11,000. UPDATED 01/09/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483365November 5, 2012
STEERING
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH OR LESS AND GOING OVER A BUMP THE VEHICLE WOULD SHAKE VIOLENTLY IN THE FRONT END. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THERE WAS NO TEST FOR THE FAILURE AND THEY WOULD JUST HAVE TO REPLACE THE STABILIZER. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000. THE CURRENT MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483424November 5, 2012
STRUCTURE
MY 2008 JEEP WRANGLER UNLIMITED X 4DR, HAS MAJOR WATER LEAKING ISSUES. I GOT THIS JEEP USED WITH 17,560MILES ON IT. IT RUNS GREAT. HOWEVER EVERY TIME IT RAINS, IT LEAKS. MY DRIVER SIDE SEATBELT GETS SO WET THAT YOU CAN WRING IT OUT. THE FLOOR UNDERNEATH THE BACKSEAT GETS SOAKED. I HAD TO USE A SHAMPOOER IN THE JEEP BECAUSE I COULDN'T SOAK UP ALL THE WATER FROM THE CARPET, AND IT SMELLED LIKE MILDEW. I PULLED UP THE CARPET TO BE SURE THAT THE PLUGS ARE IN CORRECTLY, WHICH THEY ARE, AND NOTICED WHAT LOOKED LIKE RUST. THE AREA WHERE MY SEATBELT ADJUSTS, AND AROUND THE BOLTS FOR THE SEATS IS RUSTING. MY JEEP ONLY HAS 49,226 MILES ON IT. MY BIGGEST COMPLAINT IS THAT YOU HAVE HUNDREDS IF NOT THOUSANDS OF PEOPLE COMPLAINING ABOUT THE UNLIMITED X 4DR LEAKING WATER. WHY HASN'T ANYTHING BEEN DONE WITH THIS ISSUE? I DON'T NEED MY FLOOR BOARDS OR SEATBELT RUSTING OUT, IN MY OPINION SOMETHING NEEDS DONE BEFORE SOMETHING SERIOUS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483447November 5, 2012
FUEL/PROPULSION SYSTEM
PURCHASED MY 2008 JEEP WRANGLER FIVE WEEKS AGO. SINCE THAT TIME, I HAVE FILLED THE FUEL TANK 6 TIMES. EACH AND EVERY TIME THE FUEL TANK HAS OVERFLOWED OUT AND DOWN THE SIDE OF THE BODY, BUMPER AND POOLED ON THE GROUND. I HAVE TRIED SLOWING THE FILL RATE, GUESSING THE AMOUNT THAT THE TANK WILL FILL TO AND EVEN HOLDING THE RUBBER CAP ON THE GAS PUMP FILLER DOWN TIGHT. IT MAKES NO DIFFERENCE. I'VE BEEN SPLASHED IN THE FACE, AND ON MY CLOTHES. I'VE NEVER SEEN THIS ON ANY CAR I'VE OWNED IN THE PAST. I'M A PROFESSIONAL AUTO/TRUCK MECHANIC, THIS IS NOT USER ERROR, IT IS A DESIGN FAILURE OF THE PART. A REDESIGN AND RECALL IS IN ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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