Jeep Wrangler Complaints (2022)

415 consumer complaints on file.

#11494991November 26, 2022
ELECTRICAL SYSTEM, ENGINE, STEERING
While driving my vehicle shut off and steering wheel locked up making the vehicle inoperable. Thankfully I was close to home on a side street. I restarted the vehicle and a “please service charging system error” displayed along with a red turtle error light. The vehicle would not travel more than 5mph. I had to park it and have my husband come look at it. It’s scary to think this could have easily happened on a busy highway. Being a hybrid vehicle it was fully charged from the night before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494577November 22, 2022
STEERING, SUSPENSION
The contact owns a 2022 Jeep Wrangler. The contact stated while driving 35 MPH over a shift in the pavement between the end of the road surface and a bridge, the steering wheel started shuddering violently. The contact stated that as she depressed the brake pedal and veered to the side of the road the failure stopped. The contact was able to continue driving; however, the failure had been reoccurring 5-7 times per day. The contact stated that the failure would occur while driving over minor changes in the road surface. The local dealer was notified of the failure and informed the contact that she needed to pay for a diagnostic test, because the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494321November 20, 2022
SUSPENSION
The front end of the vehicle shakes uncontrollably at speeds of 45 mph or higher—issue is often referred to as “Death Wobble”. The vehicle currently has less than 9,000 miles and I have brought it into the dealer where the vehicle was purchased brand new in February of 2022. The dealer informed me that it is a common problem, but that the manufacturer allows each dealer service department to order only a couple of the replacement parts (steering damper) each month. The dealer service department avoided answering any of my concerns, such as, will it get worse, can I lose control of my vehicle, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494172November 18, 2022
ELECTRICAL SYSTEM
I was driving on the highway in the middle of rush hour traffic going about 60 mph and my car went in to auto shut off mode with no warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493729November 15, 2022
STEERING
On Thursday, November 3rd, I was on the freeway and was going 70 miles per hour when the car suddenly started violently shaking without wind turbulence or any external cause for about three minutes. I slowed down and the shaking stopped. No warning signs or messages were displayed in the car prior to, nor during the sudden, violent shaking of the vehicle. My safety was put at risk in the form of sudden shock and fear that made my heart race and could have potentially caused a heart attack as I am a 52-year-old woman. I called the Redlands Jeep dealership around 8 am. I came in for an appointment on Friday, the 4th and the same violent shaking occurred around the same mileage. The person who inspected my vehicle told me to not drive on the freeway anymore and that it may have been a problem with my tires in terms of the tires needing to be balanced. Later on, a representative called and said that the issue was not with the tires and was with the Steering Damper. The maintenance/repair appointment has been postponed until the 23rd of November, which has caused me distress and more gas expenses than necessary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493554November 14, 2022
ELECTRICAL SYSTEM, ENGINE
In October, my brand new car straight from factory with only 3900 miles on it broke down at a gas station. The dashboard said “service charging system”. The car would not move or allow me to switch gears. It was locked. It took 3.5 hours for a tow truck to come. The car was in the shop for 30 days. And the dealership determined the issue was related to faulty wiring harness that many Jeep Wrangler 4xe have been having issues with. After the dealership resolved the wiring harness issue, I was delivered the car back home on November 11. After driving the car for 24 hours, the car stopped and broke down on an interstate while I was driving 65 mph. The car came to a sudden stop and the wheels locked. All the cars behind me braked suddenly and I was stuck in the middle of an interstate hoping cars wouldn’t pile up and crash into me. The car dashboard and interior lights were flickering. I kept restarting the car and after 4 min. the car turned back on. This Jeep Wrangler 4xe is repeated having incidents where it’s power shuts completely off while driving and it’s very dangerous. There will be a fatality on day of this problem is not resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492628November 7, 2022
ELECTRICAL SYSTEM
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11492627*DJR ******* DELETE VOQ *******
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492627November 7, 2022
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V768000 (Electrical) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492337November 4, 2022
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact received notification of the NHTSA Campaign Number: 22V768000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was notified, and the contact was informed that the parts were anticipated to be available in December. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492336November 4, 2022
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact received notification of the NHTSA Campaign Number: 22V768000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was notified, and the contact was informed that the parts were anticipated to be available in December. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491954November 2, 2022
STEERING, SUSPENSION
Vehicles tires begin to shake violently at speeds in the 50-70 mph range after hitting a small bump on the road/highway. The condition are so violent, that I have to slow the vehicle from 70+ mph to about 15-20 mph to stop the shaking that creates safety issue for other drivers on the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491411October 29, 2022
STRUCTURE:BODY
Military member stationed overseas. Purchased vehicle through Military Auto Source. Dealer has to take wrangler into local Jeep dealer. Dealer heard banging on right side of wheel. When local Jeep dealer completed inspection they noted the chassiss weld completely missing. This is a huge safety issue. This car has not even been driven 100 miles yet. I would like someone to look into this issue. My Wrangler can’t possibly be the only one in this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491087October 27, 2022
POWER TRAIN, UNKNOWN OR OTHER, STEERING
Svc 4wd light went on in the car after start-up, and i tried to reverse from my parking spot with the wheel turned and it felt like the emergency brakes were on. I stopped to check and they were not. i tried to reverse again and the car starts making a grinding noise and jerking motion as it pulls out slowly. When I drive straight I almost can’t accelerate and the car randomly jerks and stops which could cause an accident if the person behind me doesn’t brake quick enough. I immediately brought it to the Jeep dealership since this is the second time in a week this has happened but the first time it seemed to resolve itself. The service tech put a device to check the cars computer and I was told the car is no longer driveable and said something is wrong with the transmission and transfer case.they did not have loaners or rentals so now I am careless.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490388October 22, 2022
UNKNOWN OR OTHER
Rear window glass exploded out of no where
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490280October 21, 2022
ENGINE
Vehicle would not start. Drove to a distant High School. Parked. Went to leave and the vehicle will not start. I had to have the vehicle towed to the dealership. I have been advised that it is a Hybrid Engine Coupling. There were no warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490125October 20, 2022
POWER TRAIN, SUSPENSION, STEERING
The vehicle violently shakes when it encounters a bump, pothole, or other road surface deviation while driving over 60mph. The steering wheel and front wheels of the vehicle both do this until speed is reduced to under 50mph. Control of the vehicle is greatly reduced during this period. The vehicle is currently at the dealership with 3,000 miles and was purchased new in June of 2022. There are no warning lamps, messages, or other symptoms that appear prior to this behavior. The behavior is consistent, occurring anytime its driven over 60mph and a road surface deviation is encountered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490043October 19, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Brand new 2022 Wrangler Sahara 4xe randomly stalled in traffic. There was about 450 miles on the vehicle. This happened about 2 weeks after I purchased the vehicle. I've seen that others have been having this issue and there's even a lawsuit regarding this. I had two passengers in the car with me and I was driving at night with a line of cars behind me down a windy road and could have caused a pile up. When I first got in the car, the pure gas range was around 135 miles. I put the car in electric and drove for about 3 minutes till I arrived at my destination. Right after I put the car in park, the low fuel sign came on but there was still around 126 miles left of gas so I was very confused. I drove for another 5 minutes and this time the fuel dropped down to 34 miles. So within a matter of minutes, I lost 100 miles in gas range. I went to fuel the car and when I turned it off and on, the low fuel sign disappeared and the car was back to 126 miles of gas range before I even put any additional fuel into it. I figured this was just a fuel sensor issue and ignored it. After I added fuel, it drove fine for 30 minutes or so and then as I was driving home, I noticed that the car seemed to just suddenly slow down and I got a warning sign to put my car in park and turn it off and on. I was able to pull to the side but I noticed that on the side where you can choose between, electric, hybrid, and e-save, all of the options were not lighted. It appeared as though the engine had stalled. Once I restarted the car, it ran fine. I do not believe I received a check engine light or any other warning signs except for the car telling me to restart and once I did, everything went away. Some folks on the 4xe forum said to check the fusebox and 90% of the fuses were loose or not seated properly. However, this should not be related to the fuel sensor issue. Brought it to a dealership and they said nothing was wrong with it and no codes came up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489353October 15, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
drive at highway got the following error messages "service charging system" and "service transmission." I also got an error message on my Jeep U connect app "a charge fault has occurred." I'm lucky to be alive. At the time, I had two-thirds full tank of gas and 6% battery charge (see attachment).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487415October 1, 2022
STEERING
car is less than 3 months old. when I am driving at highway speeds 55-65 mph the steering wheel starts to vibrate and shack to a point, I have to slow down to get control of the wheel once again. the vibration is so bad that some people may lose control of the car. It has happened off and on with no pattern (random). Jeep dealership has NO clue to wat it is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485007September 17, 2022
BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The reverse collision detection sensor are randomly activating when jeep is in reverse. It is available for inspection. The safety of other is put at risk at the technology is unreliable and immediately goes off when the jeep is shifted into reverse. The problem has been reproduced by an independent service center. The vehicle has been inspected by others. Their are not warning lamps or any indication from the dash or vechical that anything is wrong. They appeared from factory/ start of ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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