Jeep Wrangler Complaints (2022)

415 consumer complaints on file.

#11566317January 18, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
With this recall and no repair, I no longer feel safe driving my Jeep and being that the recall notice states not to park near other vehicles or buildings/structures is another safety concern. It lunges upon first driving as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565865January 16, 2024
VISIBILITY/WIPER
Rear defrost connector comes unsoldered. My car is a 2022 with less than 12,000 miles on it. I basically drive it during the summer months when going to the lake. I bought the car brand new as a special order and received it in march 2022. I went to use my rear defrost, for probably the first time since owning my car, and it wouldn’t work. I took it to the dealer to have the defrost fixed- but now I’m being told it’s not covered, as windows are only covered for 12 months or 12,000 miles. It’s not my window- it’s the defrost! From a simple online search I can see that MANY people are experiencing this SAME issue! A car that is less than 2 years old and has about 11,500 miles on it, should t have an issue with defrost working!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565714January 16, 2024
EXTERIOR LIGHTING
When a snow event happens, especially wet snow the factory LED headlights and fog lights get completely covered in snow and are useless. They produce no heat to melt the snow. This is dangerous at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564014January 7, 2024
ENGINE
Water pump failure during cold weather event down to 20F, told by dealership that plastic hose adapter integral to the pump had cracked. Resulted in catastrophic loss of coolant while driving. Coolant reservoir is opaque and pressurized so level could not be verified while hot. Replaced under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563274January 3, 2024
STEERING, SUSPENSION, UNKNOWN OR OTHER
"Jeep Death Wobble" - Onset Dec 2022/Jan 2023 Dealership services: - Jan 13 2023 - July 7 2023 - October 26 2023 - December 6 2023 Presented to the dealership with the same wobble for all 4 of these visits to my recollection multiple times a stabilizer bar has been replaced, shocks been replaced, alignment fixed. Issue has again recurred starting January 2, 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563219January 3, 2024
UNKNOWN OR OTHER
On 12/28/2023, my wife was traveling on the highway at normal operating speed when she encountered the front end of our 2022 Jeep Wrangler begin violently shaking. I looked over the jeep to inspecting for any visual cues, but could see none. I thought maybe it was something in the road, so I drove it on the highway, all seemed well until I began to travel over a bridge and I thought the front end of the jeep was going to come apart (literally). I limped the jeep back home and immediately contacted the jeep dealer I bought it from. The dealership said it's a known problem, I was so furious that a product could be sold with a known problem like that. I left it with the dealership to repair and was told there is no grantee this will fix the problem permanently. My wife said she won't drive it any longer for fear that it may happen again. What can I do as a consumer?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563015January 2, 2024
ENGINE, ELECTRICAL SYSTEM
Vehicle again experienced ‘high-speed’ stalling with rapid de-acceleration + additional loss of power steering + transmission lock. Due to lack of brake lights upon rapid de-acceleration, nearly caused trailing vehicle to rear-end the subject Jeep Wrangler and swerve into oncoming traffic. Vehicle had to be towed to dealership due to unable to start and transmission lock. Video provided of event. Dealership advised could not repeat failure, manufacturer refused to open case with engineering. Software update applied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562617December 29, 2023
ELECTRICAL SYSTEM
The contact leased a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562399December 28, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561763December 25, 2023
ELECTRICAL SYSTEM, ENGINE
I was driving and at a red light the car just stopped working. It was stuck in park and did not want to shift gears. I kept getting a warning message to push the brake and push start but nothing happened. I was stuck in the middle of the road and was put in a dangerous situation. I kept turning the car on and off and eventually 30 minutes later it started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560877December 19, 2023
ELECTRICAL SYSTEM
The contact's daughter owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559584December 11, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559553December 11, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The dealership is telling me I need to take the vehicle even though they cannot fix the recall. This is a liability to society and myself. Peoples lives are at risk. There is a fire risk recall pn the HV battery
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557976December 1, 2023
ENGINE
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle shook excessively. The failure was described as the death wobble. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that an appointment was scheduled for a diagnostic test. The manufacturer was made aware of the failure and several cases were filed. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557632November 30, 2023
EXTERIOR LIGHTING
led headlights are not hot enough to keep snow melted off headlights. Jeep design has headlights in a recessed hole, so the snow sticks to headlights and does not blow off. The light is covered in snow and reduces visibility by 90%. This has been extremely dangerous as I have had to stop every mile to 2 miles to clean off manually in order to see. Why is this not a recall? This seems far more dangerous than many other recalls that I have seen. What can be done about this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556951November 27, 2023
STEERING, SUSPENSION
Over last 3 months have had 8 occurrences of “Death Wobble”. Front end shakes violently at high speed. During a recent road trip, event occurred 4 times, so violently that I had to pull over and stop vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556743November 25, 2023
STEERING
While driving at higher speeds, after slightest road imperfection, the steering wheels shakes uncontrollably until you slow down considerably. The dealership acknowledges the problem calling it "death wobble" and offered to install steering damper. Research has found that this problem has existed on Jeep Wranglers since approx. 2017. A class action suit resulted in Jeep being ordered to install steering dampers and extending warranty. The uncontrollable shaking steering wheel is a hazardous condition and deserves more attention. Presently, four weeks later, I am still waiting of dealership to receive the ordered part. If this is a persistent problem, and a hazard, why no recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556663November 24, 2023
STEERING
While driving on the interstate the jeep begins shaking violently until I reduce the speed believe 40mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556630November 24, 2023
POWER TRAIN
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at 55 MPH, the clutch plate exploded and pierced the transmission. There were no warning lights illuminated. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The VIN was included in NHTSA Campaign Number: (Power Train). The manufacturer was not contacted. The failure mileage was approximately 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556369November 21, 2023
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I was going approximately 60 mph on MN Highway 100 S in the far right lane, driving with a half full tank of gas and <1% battery in “hybrid” mode, when suddenly and error message saying “service charging system” error appeared in red on the driver console and all engine acceleration stopped working. The vehicle then displayed a message to shift to P to start the engine. But it wouldn’t let me shift to P while going 50+ mph. I managed to coast to a relatively safe area on the shoulder of the highway with minimal disruption of traffic, bring the car to a full stop, and restart the engine. However if I had been in the far left lane of the highway instead of the far right, or in a section without a safe shoulder, this event could have been the start of a major accident, endangering myself and many others. The spontaneous total loss of driving power in the 4xe is an inexcusable public safety risk. I know there has been a previous recall for a different issue that also produced this effect. This issue must also be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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