Jeep Wrangler Complaints (2022)

415 consumer complaints on file.

#11618507October 7, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618311October 6, 2024
FUEL/PROPULSION SYSTEM
Will pull out into intersection and jeep wrangler 4xe will loss motive power leaving vehicle incoming traffic. I have been waiting for new battery for two months but the dealer said it was safe to drive. It is a dealership for loss of motive power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618099October 4, 2024
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
Upon purchase of the Jeep, within 8K miles, the fuel pump went out and left me stranded. Now, at 27k miles, the car has been undriveable for 4 months. The engine will not accelerate, causing near collisions on highways. Over 13k in repairs are currently in place and there is still no resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618042October 4, 2024
FUEL/PROPULSION SYSTEM
While driving down the highway at speed, vehicle lost power and the a check engine light. I had to immediately exit the highway, shift to park, and shut down the vehicle. Once restarted, vehicle operated normally, but with the check engine light on. Computer scan shows code U0293 "Lost Communication with Power train Control Module".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617471October 1, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2022 Jeep Wrangler. The contact stated that while the vehicle was parked, the contact started smelling an abnormal odor and became aware there was diesel fuel leaking from the engine. The vehicle started spraying diesel fuel. The vehicle was driven to a dealer where it was diagnosed the fuel line was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617396October 1, 2024
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
There was a prior recall where if there was discoloring or charring of the battery terminal a new battery was suppose to be installed. I reported this and showed the damage, and they just cleaned the terminals and sent me down the road. Now that these are burning houses down I would like to get out of this lease, its almost up anyway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615230September 18, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2022 Jeep Wrangler. The contact stated while operating the vehicle and depressing the accelerator pedal, the vehicle hesitated while accelerating and failed to immediately respond as needed. The contact stated that the failure was intermittent but had occurred while making a turn within a busy intersection and while merging into freeway traffic. The vehicle was taken to the local dealer who was unable to duplicate the failure or determine the cause of the failure. In addition, the contact stated that after starting the vehicle, the transmission shifter would not shift from park(P) and the vehicle could not be driven. The vehicle was towed to the local dealer who replaced the 12-volt battery, and the vehicle was repaired. The manufacturer was not yet contacted regarding the failure. The failure mileage was 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613825September 10, 2024
FUEL/PROPULSION SYSTEM
Vehicle has a recall on it for the high pressure fuel pump. I have been told by the dealership this part is on back order and can take 12 months before they can fix the High Pressure Fuel Pump. I called a second dealer ship and they also told me it could take 3-12 months before they could fix it due to limited supply of the part. DMV will not give me my car tags until this recall is remedied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613732September 10, 2024
ELECTRICAL SYSTEM
The contact owned a 2022 Jeep Wrangler. The contact stated while the vehicle was parked unoccupied and turned off, there was smoke coming from the vehicle. The contact stated the fuse box located on the passenger side of the vehicle had caught on fire. The fire was extinguished by the Fire Department. A fire report was filed, and a fire report number was provided. The contact was informed that the cause of the fire was that the fuse box failed. A police report was not filed. There were no injuries sustained. The dealer was not contacted. The vehicle was not diagnosed or repaired. The insurance company sent a fire investigator to determine the failure. The manufacturer also sent an investigator and confirmed that the failure was due to a faulty component in the vehicle but no further information was provided. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11613432September 9, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
22’ JEEP 4xE LOSS OF MOTIVE POWER Vehicle wouldn’t start for approximately 15 minutes. Showed charging system error and a battery light was on. Once vehicle started it was driven 5 minutes, parked and turned off. Within 30 minutes it was started again, and driven down the street when it lost power and indicated the speed was limited. I attempted to turn around to get back and park it when it quit in the middle of an intersection. Vehicle had a message to put it in park. I did. It wouldn’t restart or go into neutral to even push it out of the road. After about 10 minutes it started and I drove it back. It kept losing throttle and rolled opposite direction down a hill while in gear and still running. The throttle intermittently would work and rev then move forward. I backed it uphill into my driveway with it continued to roll forward and then rev the engine and reverse. When it losses power to the pedal it doesn’t rev the engine and will roll. Instrument panel and lights/entertainment still work when it does this. Mine and my children’s safety were put at risk. We called the dealer where we purchased from ‘Orangeville Chrysler Dodge Jeep Ram - 207163 Highway 9 East, Orangeville ON L9W 2Z7’ was told to bring it in. I said it was extremely dangerous and unsafe to drive. I asked for them to have it towed in and they refuse to pay for the towing. We mentioned a query into safety recall 22V-865 by ODI we found but they stated it was unknown to them and VIN didn’t show an open recall. We are without a vehicle as it sits in the driveway presently. (incident may be related) In nov 2023, about 9 months prior to this my [XXX] daughter was driving with my 9 and 11 y/o in the back seats and went into a ditch, damaging the front passenger fender, front bumper and hood. She mentioned something happened to the car and she lost control. There was no police report for this. There were engine lights on. We called a tow to get it out. The engine light went away on it own. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610342August 22, 2024
VISIBILITY/WIPER, SERVICE BRAKES, EXTERIOR LIGHTING
There is a confirmed recall 92A for the gear position sensor on my 2022 Jeep Wrangler. I took it to River Oaks dealership in Houston to have the recall work done in March 2024. They told me the work was complete; I returned to pick up my vehicle and found out the work had not been done because they didn't have the parts, so I took my vehicle home. I'm now told that they actually ordered the parts for the recall without telling me, and I was never informed that the parts arrived at the dealership or were going to be returned after that. I have now brought my vehicle to a different dealership (Helfman in Houston) for a repair and to have that recall fixed. They are unable to order the parts from Jeep to fix the recall, because River Oaks had previously ordered them under my VIN and have most likely returned them. No one at River Oaks is willing to help in any way. The recall manager says I should have known that they received the parts in stock after I left without any kind of notification, and the parts managers won't answer or return my calls. Jeep corporate has stated that they cannot cancel the previous parts order, but that River Oaks can cancel the previous order so that Helfman can put in a new one with my VIN. River Oaks has denied this. At this point, I cannot get a mandated safety recall fixed on my Jeep because of the previous and ongoing actions of River Oaks dealership. My options are apparently to leave it at the dealership indefinitely or take it back with a safety malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608010August 12, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2022 Jeep Wrangler. The contact stated that while driving approximately 65 MPH after refueling, the check engine warning light illuminated. There was exhaust smoke coming from near the driver's side door and a burning odor started entering the cabin of the vehicle. The vehicle was taken to the dealer where it was diagnosed and determined that the burning odor and exhaust smoke was coming from the catalytic convertor. The catalytic convertor had been replaced; however, the failure reoccurred. The contact stated while driving approximately 15 MPH and then pulling over to park, there was white cloud of smoke coming from the driver's side of the vehicle into the cabin of the vehicle. The contact stated that the cabin was full of a strong burning odor. The contact opened the driver's door and became aware that the exhaust smoke was coming from the catalytic convertor. The vehicle was taken to the dealer where the cause of the failure was confirmed. The vehicle had been returned to the dealer. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607951August 12, 2024
ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I own a 2022 Jeep Wrangler Rubicon 4xe, I purchased the vehicle new on [XXX] (purchased in TN, registered in VA). Since owning the vehicle it has been in the shop 9 times, most recently in the shop because it was completely dead and they found out the battery was leaking acid, this is the same battery they had just replaced a year earlier. It has lost all power and shut off several times, Jeep continues to say there is no issue. The loss of power is concerning because it happens when driving on busy roadways. I filed 2 lemon claims with them, both times offered $2800 for inconveniences and $3600 the last time. I have also been instructed to park the vehicle outside of my garage and told it might be a good idea to not charge it daily due to a fire hazard, when buying a hybrid, I paid extra in hopes to get better gas mileage when traveling to and from work, now I put my children's lives in jeopardy everyday while driving it! And most recently when driving across a bridge or rough roads (I live in the south so rough roads are an everyday thing), it has started shaking so badly that I have pulled off the road due to fear of the vehicle flipping or causing an accident. It is frustrating to pay for a vehicle that is a hazard and does not work properly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607612August 9, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606884August 6, 2024
ELECTRICAL SYSTEM, ENGINE
My 2023 Jeep 4XE shut down in the middle of the highway in Arizona while traveling at 65 mph. The dashboard displayed an error message: “Service Charging System.” Shortly after, the vehicle experienced a total loss of power, and the screen instructed, “Put in park to start vehicle,” with a flashing “D” on the gear indicator. This has happed before in a 2022 that we traded in because we didn't feel safe driving. We have a service appointment 8/7/24 at Larry H miller Jeep in Avondale AZ.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605714July 31, 2024
ENGINE
I have received at least three 19A recall notices for my vehicle. Each time I call the dealer to schedule an appointment they tell me they have to order the part, they will call when it is in and that they are only allowed to order a certain number of parts each week. Still waiting on that call back! Yesterday when I called and was given the same "we'll order and call you", and "no I don't see anything previously ordered for you", the service clerk also told me that the 19A recall was not a big deal, not a safety issue and I didn't need to be concerned. Seriously? I don't know what else to do. I am afraid to drive this vehicle that I spent a ridiculous amount of money for. Someone should be holding Stellantis accountable. Sarasota Chrysler Dodge Jeep Ram, 7745 S. Tamiami Trail, Sarasota FL 34231 (941) 922-2400
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605603July 31, 2024
ENGINE
water pump fail
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605161July 29, 2024
POWER TRAIN
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605154July 29, 2024
UNKNOWN OR OTHER
Jeep was parked. Charging. Neighbors ran over to tell us they saw it smoking. Electric battery ignited. Jeep caught on fire. Took 3 hours to get jeep cooled enough to tow it away. Electric battery was still at 180° when towed.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11604354July 24, 2024
POWER TRAIN:AXLE ASSEMBLY
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the rear axle warning light illuminated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was diagnosed with rear axle failure. The contact was informed that the rear axle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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