Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11667675June 18, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
Shortly after starting the vehicle and entering roadway, the power steering failed and shortly following an error came on regarding the ABS system. I was able to pull the vehicle over safely, restart and the issue seemed resolved in that use. Next day, shortly after starting vehicle, same errors occurred, but self corrected. The day after that, shortly after starting the vehicle, all systems on the front panel cycled through several error codes, when attempting to shut the vehicle off to restart it, the vehicle would not shut off. Using the standard transmission, I was able to create a stall situation, but the vehicle's electrical would not shut off. After removing the key fab, the electrical system kept activating power systems, even turning on the windshield wipers when the control was in the off position. After 20 minutes and several attempts I was finally able to get the system to completely shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667824June 18, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 55 MPH, the contact became aware that the instrument panel was dark. A dealer was contacted. The vehicle was towed to the dealer where it was diagnosed and determined that the instrument cluster failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and informed the contact that the VIN was not under recall. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The approximate failure mileage was 61,308.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667846June 18, 2025
UNKNOWN OR OTHER
My dash board instrument cluster stopped working. No warning signs, just stopped. How is my vehicle not part of the dashboard cluster recall for 2018-2024 Jeep Wrangler JL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667825June 18, 2025
UNKNOWN OR OTHER
Coolant leaking, engine overheating, dealer says not covered issue despite it being a known issue (see customer satisfaction notification zd8 coolant leak. But dealership is going to charge me over five hundred dollars to replace a gasket and use some lock tight on my vehicle. I understand there isnt a RECALL on my vin in particular but I also can read and the narrative in the above mentioned notification matches my vehicle. 2021 Jeep Wrangler Unlimited 2.0 turbo engine. So why am I paying out of pocket for a "known" issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667792June 18, 2025
UNKNOWN OR OTHER
Coolant, leaking from jeep wrangler overheated, took it to my personal mechanic, who pointed out that there is a known issue and handed me the customer notification ZD8 coolant leakage, which states that the vehicle should be taken to a dealership and that the repair would be covered. I took it to the dealership. I was told that it is not covered and now I'm being charged over $500 for something that is a known issue. I have tried calling mopar.I've tried calling other eight hundred numbers to get someone to explain this to me yet.No one seems to be able to tell me anything.Other than there are no open recalls, which I already know can someone please explain why a known issue is not covered?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667441June 17, 2025
UNKNOWN OR OTHER
Sun visor loose and falling out while driving, obstructing driver's vision, causing safety concern
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667477June 17, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
The ABS module was diagnosed as the cause of multiple warning lights appearing on the dashboard, including the ABS light, parking brake light, and traction control light. According to an ASE certified technician, the failure of the ABS module disabled the antilock braking system as well as the cruise control feature. This issue resulted in loss of antilock braking function and reduced overall vehicle safety. The problem was identified and confirmed by a qualified technician. These warning lights first appeared prior to the failure being diagnosed. At this time, the original equipment manufacturer (OEM) replacement part is on at least a three-month backorder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667564June 17, 2025
ENGINE, STEERING, VEHICLE SPEED CONTROL
June 5, 2025 stopped at red light turned green tried to turn left and the jeep flashed the electric red bolt symbol and check engine light came on lost all power would not go when gas pedal was pushed. a/c lost power started blowing hot air and engine turned off. Restarted engine finally got it to go enough to pull out of traffic. Turned off engine opened hood checked battery cables, fuses and all was intact. Started engine drove slowly to the Autozone store to have the diagnostic test done and it showed P2101 power train system throttle actuator A control motor circuit range /performance detected unexpected voltage on the throttle actuator control motor circuit also C121C-00 ABS torque request signal denied Anti-lock Brake System U0401-00 implausible data received from ECM/PCM “A”. System was reset to be able to drive home. 6/16/25 went to start jeep to go to work made a clicking noise check engine light on and the voltage warning sensor flashing and showed Service Electronic Stability Control error would not stay running checked battery cables fuses and restarted engine tried to back out of driveway engine would not go. Had jeep towed to Moore CDJR dealership where it was purchased from 9/2023 to have serviced found throttle body needs replaced dealership contacted several parts dealers, Mopar, and other dealerships etc. to locate the part needed was advised couldn’t find the parts needed for the repair. Contacted service department and they advised they were calling National Auto Care my extended warranty for approval for repair. My concern is if I had been driving 65 mph and it went out I would have been in a accident when the vehicle stopped functioning. Safety of myself and other drivers would have been compromised. This is the 2.0L Turbo motor and have been advised that there are several issues with this motor and should trade in vehicle. I don’t have that option and this is the only vehicle I have.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667171June 16, 2025
POWER TRAIN
The contact owns a 2019 Jeep Wrangler. The contact stated that while the vehicle was parked, the contact's husband noticed that the lights on the instrument panel were illuminated. The vehicle was taken to the dealer where it was diagnosed that the interlock brake system had failed and needed to be replaced; however, the part was not available. The contact stated that the failure persisted. The contact stated that on another occasion, while her husband was driving 25-30 MPH, the vehicle lost power steering functionality and the engine seized. The contact stated that the gear shifter failed to function as intended and there were several warning lights illuminated. The contact's husband was unable to pull over to the side of the road. A Police Officer assisted with traffic control. The vehicle was towed to the residence and then towed to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667173June 16, 2025
SERVICE BRAKES
The vehicle requires an ABS module. I have been waiting for over 4 months for part availability. According to dealer they dont have any ETA on availability and have been told it may not be something they ever go back to producing. My state requires safety inspection which it will not pass due to this issue. Seems to me that someone needs to be responsible to make a part for these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667227June 16, 2025
AIR BAGS
Side impact and full 6 rollovers, with damage to front. During an accident on 6/13/25. I took pictures if you need them
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11667069June 16, 2025
SERVICE BRAKES
I have been told that my ABS module needs to be replaced and that Jeep is no longer making these. I am on a waiting list with thousands of people. I am able to drive my Jeep, thankfully, but I am unable to use my cruise control. I don't know what damage this issue is causing to my Jeep; I've read others horror stories about their Jeeps just sitting in the driveway unusable and unsellable. This should not be the case. This should be a recall and Jeep or Chrysler should be MADE to rectify this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667145June 16, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The instrument clustered and flickered, displaying a black screen. The vehicle was taken to the dealer, where it was diagnosed with an instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667012June 15, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The digital instrument cluster (Electronic Vehicle Information Center – EVIC) on my 2020 Jeep Wrangler has failed, and no longer displays critical vehicle information. This includes fuel level, engine and oil temperature, mileage, tire pressure, and other key dashboard data. This failure creates an unsafe driving condition due to the inability to monitor vehicle speed, engine status, or fuel availability. I brought the vehicle to the dealer, and they confirmed the cluster is nonfunctional, but also stated that my VIN is not covered under the existing recall. After extensive research, I discovered hundreds of reports from other Wrangler owners experiencing the same failure in 2018–2021 models, yet Jeep has only issued limited recall coverage, seemingly based on build date rather than known defective components. To make matters worse, no replacement parts are available, either through the dealership or third-party suppliers. I am now left without a fully functioning vehicle and no support or resolution from Jeep or its dealers. This is a widespread and well-documented issue that affects driver safety and should be subject to expanded recall or mandated remedy. I urge NHTSA to investigate why so many similar failures are not covered under existing recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667005June 15, 2025
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Date: [XXX] Subject: Immediate Safety Concern – 2021 Jeep Wrangler Sahara 4xe – Acceleration Failure Dear Jeep Customer Care, I am the owner of a 2021 Jeep Wrangler Sahara 4xe, VIN [XXX] , with approximately 50,000 miles. I am writing to report a critical and potentially fatal safety defect that occurred multiple times on [XXX], most notably at the intersection of [XXX] and [XXX] in Oregon. On multiple occasions, when attempting to accelerate from a full stop into an intersection with cross traffic traveling at 55 mph or more, the vehicle failed to respond to throttle input. Instead of accelerating, the Jeep simply rolled slowly into the intersection despite my foot fully depressing the accelerator pedal. This placed me at immediate risk of being struck broadside by oncoming vehicles at high speed, which could have resulted in catastrophic injury or death. The check engine light was on since [XXX] and my husband drove the Jeep to Lithia Chrysler Dodge of Bend (Oregon) on June 4th, 2025, 12 pm. They ran a computer test and told my husband that there was a recall on the battery but that we could still drive the car, and it was safe but not to charge the car (we followed instructions). We couldn’t even secure a vehicle appointment until July 2nd, 2025. How do you not prioritize a potentially critical situation? This defect is entirely unacceptable and renders the vehicle unsafe for operation. I will not drive the vehicle further due to the danger involved. Given the severity of this defect, I request: •Immediate investigation by Jeep/FCA engineering and technical teams. •Safe transport (towing) of the vehicle to an authorized service center at Jeep’s expense. •Full documentation of the inspection, diagnosis, and resolution of this issue. •Confirmation of whether this issue has been reported in other 4xe vehicles or constitutes part of a larger safety defect investigation. I am documenting this issue formally INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666710June 13, 2025
ELECTRICAL SYSTEM, STEERING
The dash board stared to flash all sorts of symbols check engine light, auto start stop, sway bar disconnect unavailable, shifter problem. And then the power steering does not work, sometimes the throttle has no power, and sometimes the engine shuts off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666875June 13, 2025
ENGINE, ELECTRICAL SYSTEM
My 2014 jeep wrangler unlimited started throwing the motor in limp mode. Had it checked out and it's the TIPM and the wiring harness. As I dug into that some 2014 jeeps already have a recall on this. But I cannot find on my VIN. Could this be a needed recall that this jeep needs to be added too? Help please.almost caused an accident 3 different times throwing a brand new motor into limp mode
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666571June 12, 2025
STEERING, AIR BAGS, ELECTRICAL SYSTEM
Wiring to the steering column melted causing concerns with air bag.Dealer wants us to purchase a new steering wheel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666616June 12, 2025
ELECTRICAL SYSTEM, ENGINE
My jeep started leaving me stranded 8 times. The jeep would not start but had warning lights of " service charging system" , with picture of a battery in left of dash, a wrench, engine light, and it won't go into neutral to have it towed. I had it in the shop twice, and they cannot figure out the cause. They did update the computer to cover the recall from automatic combustion. { updated the computer) . It got worse, the car is now cutting off while on. I had it towed to the jeep dealer aging tonight . The dashboard lights do not come onto until after engine failure. This is a hybrid, I was told by Crossroads to keep the vehicle charged but this has not corrected the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666271June 11, 2025
SERVICE BRAKES
ABS module failure. ABS system deactivated. Lights on dash. Replacement module not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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