Jeep Liberty Complaints

8,882 consumer complaints on file.

#11621743October 24, 2024
FUEL/PROPULSION SYSTEM
I purchased the car on 10/07\2024, the dealer said there was a recall and I assumed it was for this issue: When I fill the tank it shoots fuel all over the place. Ive tried different gas stations but it doesn't help, it still shoots or spills fuel all over the place. I checked online and this seems to be a known problem caused by the ethanol in the fuel reacting with a check valve. HAVING FUEL SHOOT OUT AT YOU EVERY TIME YOU FILL THE CAR IS DANGEROUS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621238October 22, 2024
POWER TRAIN
The vehicle gears slipped into neutral but back to drive without assistance on my part. Once at a stop sign when I resumed driving. Once turning a corner. Once getting ready to back up. / I took it to have the transmission fluid level checked and it checked out ok. There have been no transmission recalls reported on the 2012 Jeep Liberty. The pan and filter had had a leak and was replaced a couple of weeks before this slippage happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620263October 16, 2024
SUSPENSION
Rear control arms rusted on both sides. One side cracked almost completely through. Mechanic confirmed close to failure which would cause loss of control of vehicle. In 2017 this model was recalled for this danger but only through model year 2007. Appears same defective part was used in this model year (2008). No warning lights of problem. Observed myself and mechanic confirmed problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619045October 10, 2024
ELECTRICAL SYSTEM
The contact owns a 2010 Jeep Liberty. The contact stated while her husband was driving approximately 60 MPH, the driver lowered the driver's side window when a smoke odor was present. The driver saw a flame burst from the door-mounted electrical panel with the door lock and window controls. The contact blew the flames out and then returned to the residence. The contact mentioned that her husband's clothes had a strong smoke odor due to the failure. No warning light was illuminated. A dealer was not contacted. The vehicle was not diagnosed or repaired. Additionally, the contact stated that before the electrical fire, during brake work on the vehicle, a mechanic had advised that a wire harness on the tow hitch had melted and had warned the contact not to use the tow hitch. The manufacturer was not notified of the failure. The failure mileage was approximately 166,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11617342September 30, 2024
SUSPENSION, POWER TRAIN
The contact owns a 2012 Jeep Liberty. The contact stated that while driving approximately 65 MPH, the contact became aware of an abnormal wobbling coming from the front end of the vehicle. Additionally, there were several unknown warning lights illuminated. The contact drove the vehicle to the local tire shop where the four tires were replaced and an alignment was performed; however, the failure persisted. The contact stated that several days later while driving at an undisclosed speed, the gear shifter seized, and the vehicle turned off unintendedly. The contact pulled over to the side of the road, parked, and inspected the vehicle. The contact called a local mechanic who drove to the scene to diagnose the vehicle. The contact was informed that the VCM software needed to be updated. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616701September 26, 2024
SUSPENSION
At approximately 6:30 am 9/25/2024, I was transporting a friend to her home in a neighboring city. After ten minutes of travel, I exited a four lane bridge. As I slowed and set up for traffic negotiations, We heard a bang, like maybe tire blowout, I initiated a full stop to safety, disembarked vehicle to find that; THE RIGHT FRONT BALL JOINT HAD EXPERIENCED A CATASTROPHIC FAILURE! Thus, the tire was sliced the tire mount rim was deeply grooved. Had vehicle towed to my home. It is in the condition left by the towing company. So, I called my neighborhood dodge boys and wàs assured that "they were not obligated not interested in repairing this near calamity, for the "RECALLED LOWER BALL JOINT COMPONENTS WERE DEALT WITH IN 2006.. TOO MANY YEARS HAVE PASSED FOR THIS EVENT TO BE REPAIRED BY RECALL OR WARRANTY". OK THEN, HOW ABOUT THE AIRBAG OPEN RECALL AT THE STEERING WHEEL.. REPLY, NO. NOTHING MISSED OR ELIGIBLE. Well, that's it.. Thanks for the venting space. And seriously, thank you for what you do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614489September 13, 2024
AIR BAGS
The airbag light came on and the computer indicated it's the clock spring. I know that this is a safety issue as I've had the same issue with a previous car in which it was recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613483September 9, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Electrical issue with drivers side front blinker works when headlights are off but when headlights are turned on front blinker does not work. I’ve seen numerous complaints about the same issue with this vehicle amongst other electrical issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612811September 5, 2024
SUSPENSION
[XXX] My son’s 2004 jeep liberty with 90k miles was towed to Andy Mohr Chrysler Dodge Jeep Ram4505 W 96th St Indianapolis, IN 46268 by Cooks. I requested the vehicle be towed bc at approximately 530am i was driving the vehicle in the parking lot and turned right out of the parking lot in order to pull to a stop sign. Shortly after turning the wheel to the right I heard grinding that got progressively worse as I continued to coast to the stop sign. Then i heard a loud noise a and couldn’t move the vehicle. The tire fell off and I got out and fluid was leaking from vehicle. I researched recall for this vehicle and there were several regarding ball joints and knuckles rusting and breaking. I called the dealership days after it was towed and Spoke with Landon (sales) @935am he noted there was a Recall on ball joints 9/12/2006 and he said he would print the document he will review notes pass to Corey (service) and I should get a call back the following Monday. I never heard back. I called the dealership to follow up on status of recall and repairs. I never received an any confirmation that any research was done on the recall but I did approve the repairs. However I continue to find so much information on problems with this issue . I would like to be reimbursed for the repairs. The car was a gift from my son’s grandmother and was in immaculate condition despite being older vehicle she rarely drove it as the mileage reflected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610818August 26, 2024
SERVICE BRAKES
Brakes were locking up as I was driving the vehicle. ABS module needs reprogramming. Mechanic inspected, he states the brakes could lock up without this update only available from Chryslar. This repair is in a recall but not for my vin number. I have been told my vehicle is unsafe to drive. ABS light on in gauge cluster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601807July 13, 2024
EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:TURN SIGNAL
I install an after market right side tail light assembly on my Jeep liberty, light is “plug and play” during check out I found the whole light assembly was improperly wired so I sent back to Amazon and ordered another from a different supplier when I received it, it was manufactured by the same company Eagle Eyes auto lamps. The safety issue that were experienced The tail light was on the bright element of the light bulb, the brake light was on the dim side of the same bulb The turn signal was the on the dim side of the bulb showing up not any brighter than a side marker light (very dim) Finally the reverse light was also wired on the dim side of the bulb and does not illuminate what’s behind the vehicle when backing up Both items have a Carparts.com inc label on them I called to talk to their technical department at 866-529-0412 to make them aware of the of the problem, however the customer service representative would not put my call through to the technical team. Both tail light I received acted the same and would have made my jeep dangerous to be on the road, my old tail light works properly just has a cosmetic crack and will be replaced with oem part already ordered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593891June 12, 2024
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2007 Jeep Liberty. The contact stated that while driving at an undisclosed speed, there was an abnormally strong fuel odor coming from the vehicle. The contact stated that the fuel gauge failed to operate as intended. The contact stated that after refueling the vehicle the fuel gauge failed to provide the proper fuel level. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with fuel injector failure. The vehicle was repaired. The contact stated the failure occurred frequently after the vehicle was repaired. The contact related the failure to an unknown recall. The manufacturer was made aware of the failure but confirmed that the vehicle was not included in a recall. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588960May 15, 2024
SUSPENSION:REAR
The contact owns a 2012 Jeep Liberty. The contact stated while driving 40 MPH, there was a loud banging sound coming from the suspension on the driver’s side rear of the vehicle. The contact became aware that the rear end of the vehicle was loose and was falling apart onto the roadway. The contact pulled to the side of the road. There was no warning light illuminated. The vehicle was towed to the residence. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587061May 5, 2024
STRUCTURE:BODY
Recently driving down the road heard a very loud noice thought i had a tire blowout. It was both Rear lower control arms broken Completely into( very rusty ).It also broke my exhaust and banged up the driveshaft. This is very expensive to repair and could have very well been Deadly. Would like for someone to contact me asap ty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586050April 30, 2024
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
I have a 2004 Jeep Liberty and while DRIVING AND MAKING TURNS, THE STEERING WHEEL MADE A LOUD GRINDING NOISE. THE NOISE WAS ALSO HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. I got woke up this morning with the alarm going off.. no one was around the Jeep.. I know this because I have security cameras.. my husband check the fuse box and inside they were water in the fuse box..which it rain last night and I don’t know how it is getting wet.. my lights are wanted to stay on. And when I turn the ignition off my Jeep off wants to continue running.. I have had it to several different mechanics and no one seems to know exactly what the problem is.. please help me fix this problem..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585794April 29, 2024
AIR BAGS
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags). The contact stated that while parked in a structure, the air bags inadvertently deployed. The vehicle was not occupied at the time. No injuries were reported. The vehicle was towed to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581681April 8, 2024
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
The contact owns a 2011 Jeep Liberty. The contact stated that while driving at unknown speeds, the horn was pressed; however, the horn failed to function as intended. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 169,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581819April 8, 2024
SERVICE BRAKES
I PURCHASED THIS JEEP 2 YRS AGO. DIDN'T KNOW ABOUT ISSUES WITH THE EMERGENCY BRAKES. I USED THE EMERGENCY BRAKE THE OTHER DAY AND THE JEEP KEPT ROLLING AND I WAS PARKED ON A LOW INCLINE HILL AND IT WOULD NOT STOP. I WENT ONLINE AND SAW THIS WAS A MAJOR ISSUE. CONTACTED CHRYLSER THEY SAID THEY ONLY WORK ON 2010 MODELS. THIS IS A MAJOR PROBLEM AND I'M SURE THEY ARE OTHER OLDER MODELS WITH SAME ISSUE. HOW CAN A SO CALLED REPUTABLE COMPANY NOT TAKE CARE OF THEIR ISSUE NO MATTER HOW OLD MODEL IS. THEY CLAIM BRAKES ARE SELF-ADJUSTING NO SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574040February 26, 2024
SUSPENSION, FUEL SYSTEM, GASOLINE, STRUCTURE
The contact owns a 2006 Jeep Liberty. The contact received notification of NHTSA Campaign Numbers: 13V252000 (Fuel System, Gasoline, Structure) and 18V278000 (Suspension) however, the parts to do the recall repairs were not yet available. The contact stated while driving at various speeds, there was an abnormal sound coming from underneath the vehicle. The vehicle was taken to the dealer, where it was diagnosed and determined that the abnormal sound was due to a lower control arm failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recalls repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573134February 21, 2024
TIRES:SIDEWALL
While driving at speed (~70 mph) on the Interstate, while on a straightaway, the vehicle began to sway as if being pushed by wind or like being passed by a semi truck. The swaying continued for 10 to 20 seconds before the rear passenger tire sidewall suffered a sudden catastrophic failure which made steering the vehicle very difficult. I had not struck any significant road debris prior to this incident or taken the vehicle off-road since purchasing the tires. The vehicle was able to stop in the breakdown lane without losing control. There were no injuries or other incidents as a result of the tire failure. The driver replaced the tire with a spare. The tire repair shop replaced the failed tire under the manufacturers warranty. Approximate miles on the failed tire - ~5000 miles Length of service - < 4 months Tire Size - P 235 / 70 R 16
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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