Jeep Liberty Complaints

8,882 consumer complaints on file.

#10264391April 7, 2009
AIR BAGS:FRONTAL, SEAT BELTS
MY DAUGHTER HAD AN ACCIDENT WHILE DRIVING TO SCHOOL THIS MORNING AND ALTHOUGH SHE HIT HEAD ON AND THE HOOD BUCKLED HER AIRBAGS DID NOT DEPLOY NOR DID HER SEAT BELT RESTRAIN HER. SHE DID NOT HAVE ANY SEVERE INJURY, DIDN'T HIT THE STIRRING WHEEL OR HER HEAD BUT SHE HAS MINOR NECK PAIN AT THE MOMENT AND I AM TAKING HER TO THE HOSPITAL AS A PRECAUTION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10264423April 7, 2009
EXTERIOR LIGHTING
SIGNAL LIGHT FAILS TO TURN OFF IMMEDIATELY WHEN RETURNED TO THE NEUTRAL OFF) POSITION. DURING THE WINTER, THE TURN SIGNAL ON AN 18 DEG. F. MORNING WOULD NOT TURN OFF TILL I HAD DRIVEN FOR ABOUT 15 MINUTES. I CARRIED THE VEHICLE TO THE DEALERSHIP (ABOUT 25 MILES AWAY) BUT THE DEALER WAS UNABLE TO RECREATE THE FAILURE. HOWEVER, NOW THE SIGNAL DOES THE SAME ON WARMER DAYS BUT DOES NOT ALWAYS HAPPEN AND IS NOT PREDICTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264179April 5, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY AUTOMATIC WINDOWS KEEP BREAKING - THIS IS THE 3RD TIME IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263804March 31, 2009
ENGINE AND ENGINE COOLING:ENGINE
2006 JEEP LIBERTY 4X4 ENGINE MISFIRES DUE TO POOR VALVE DESIGN WITH ONLY 26,000 MILES ON THE VEHICLE. FOUND CODES PO 301, 302, 303, 304 (CYLINDER MISFIRES). REMOVED CYLINDER HEADS AND FOUND INTAKE VALVES TO BE FAILING, REPLACED INTAKE VALVES AND KEEPERS AND LAPPED VALVES. CHRYSLER KNEW ABOUT THE PROBLEM, REDESIGNED THE VALVES DID NOT ISSUE A RECALL NOTICE AND THE VEHICLE IS NOW 4 MONTHS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263806March 31, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
1. ACCIDENTALLY PUSHED REAR WINDOW DOWN SWITCH RATHER THAN FRONT DRIVERS SIDE SWITCH 2. GRINDING NOISE AND WINDOW IS NOW DISENGAGED FROM DRIVE DROPPING WINDOW 3. WILL NOT REPAIR. THOUSANDS OF HITS ON GOOGLE FOR PEOPLE THAT HAVE HAD THIS PROBLEM WITH CHEAP PLASTIC WINDOW TO ACTUATOR CONNECTION. STARTLED WHEN WINDOW DROPPED IN REAR UNEXPECTEDLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263549March 29, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATOR FAILED CAUSING WINDOW GLASS TO FALL OPEN. OUR FAMILY PET EXITED THE WINDOW WHILE THE VEHICLE WAS MOVING. THESE WINDOW REGULATORS FAIL EASILY AND WITHOUT NOTICE. WINDOWS WILL SUDDENLY JUST DROP, OR OPEN. THIS CAN ALLOW A PET OR CHILD TO EXIT THE VEHICLE WHILE MOVING. ALSO A SECURITY HAZARD AS THE WINDOW REGULATOR CAN BE BROKEN EASILY BY PLACING BOTH HANDS ON THE WINDOW AND PUSHING DOWN CAUSING THE PLASTIC PARTS IN THE REGULATOR TO FAIL. THE REGULATOR HAS TO BE REPLACED - IF DONE BY A DEALERSHIP CAN COST $450 PER WINDOW. THE ARE MANY DOCUMENTED CASES OF MULTIPLE WINDOW REGULATORS FAILING ON ALL YEAR MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263255March 27, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT EXPERIENCED UNINTENDED ACCELERATION AND A CRASH OCCURRED WHILE TRAVELING 40 MPH. THE BRAKES FAILED TO ENGAGE AND THE VEHICLE DROVE INTO AN EMBANKMENT AND ROLLED OVER. A POLICE REPORT WAS FILED. THERE WERE NO SERIOUS INJURIES. THE VEHICLE WAS TAKEN TO A BODY SHOP AND THEN TO THE DEALER; HOWEVER, THE DEALER COULD NOT FIND ANY ERROR CODES FOR THE FAILURE. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST, BUT OFFERED TO SEND A CRASH INVESTIGATOR. AFTER SENDING THE INVESTIGATOR, THE MANUFACTURER CONCLUDED THAT THEY COULD DO NOTHING MORE TO ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 33,348.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10263286March 27, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH DRIVERS SIDE AND PASSENGER WINDOWS ARE FAILING. SEEMS THE WINDOW REGULATORS ARE FAULTY. MY DRIVERS SIDE WON'T EVEN STAY UP WHICH CAN BE VERY HAZARDOUS TO MY SAFETY AND TO MY BELONGINGS IN THE CAR. I KNOW OF NUMEROUS COMPLAINTS ABOUT THIS AND SHOULD BE CORRECTED BY A RECALL*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263148March 26, 2009
VISIBILITY
WANTED A SMOKE AND ROLLED DOWN THE REAR WINDOW A LITTLE BY MISTAKE. TRIED TO ROLL IT UP AND NOTHING. LOOK BACK AND THE WINDOW IS SITTING HALFWAY DOWN. PULLED OVER TO TRY AND GET THE WINDOW UP AND THE DOOR WONT OPEN. PIECE OF THE WINDOW ASSEMBLY IS INTERFERING WITH THE LOCK BECAUSE THE KIDS GOT IN THAT DOOR WHEN WE LEFT. DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. IT OPENS 1/2 INCH AND STICKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263184March 26, 2009
VISIBILITY, ELECTRICAL SYSTEM, SUSPENSION:REAR, EXTERIOR LIGHTING
ON SEVERAL OCCASIONS MY CAR HAS STALLED. PRIOR TO IT STALLING IT WOULD HAVE POWER SURGES, BACKFIRE, THE RPM NEEDLE WOULD GO CRAZY, AND THEN JUST SHUT OFF LOOSING ALL POWER TO BRAKES AND STEERING. STALLING WOULD OCCUR MOSTLY AT LOWER RATES OF SPEEDS (UNDER 50MPH). IT WOULDN'T TURNOVER IMMEDIATELY. I WOULD HAVE TO WAIT 20 TO 25 SECONDS EACH TIME AND THEN IT WOULD START, ALMOST AS IF THE SYSTEM RESETS ITSELF. IT'S PRETTY SCARY WHEN YOU HAVE TO YOUNG CHILDREN AND YOUR ON A FREEWAY AND YOUR CAR ALL OF A SUDDEN STALLS. THE SECOND PROBLEM I'M HAVING IS A VERY LOUD NOISE COMING FROM THE REAR END. I POINTED MY SIDE MIRROR DOWN TOWARDS MY BACKTIRE. I WATCHED AS THE REAREND MADE A LOAD CLUNCKING NOISE AND IT WAS AS IF THE BACK TIRE WAS BEING PUSHED OUTWARDS. THE THIRD PROBLEM IS MY PASSENGER SIDE REAR WINDOW JUST DROPPED INTO THE DOOR. THE MOTOR STILL WORKS I CAN HEAR IT. AND LAST BUT NO LEAST MY LEFT TURN SIGNAL BLINKS EXTREMELY FAST AND THEN SOMETIMES IT DOESN'T. MY CAR IS CURRENTLY AT THE JEEP DEALERSHIP. I THINK IT'S KIND OF FUNNY THAT THE GUY WANTS TO CHARGE ME $200 TO INVESTIGATE THE PROBLEMS I'M HAVING TO FIND OUT WHAT IT IS. THANKS TO EVERYONE'S COMPLAINTS I CAN CALL HIM AND TELL HIM THE PROBLEMS, AS IF HE DIDN'T ALREADY KNOW. GOODLUCK TO EVERYONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263107March 25, 2009
SUSPENSION:REAR
INITIALLY VEHICLE BEGAN MAKING A REAR CLUNKING SOUND OVER SMALL BUMPS IN THE ROAD. TOOK VEHICLE BACK TO DEALERSHIP SEVERAL TIMES. NO PROBLEM FOUND. ON MARCH 13,2009 WHILE DRIVING TO WORK ON HIGHWAY, VEHICLE BEGAN TO SWAY FROM SIDE TO SIDE UNCONTROLLABLE AT SPEEDS OF 40-45 MPH. TOOK VEHICLE TO DEALERSHIP. SERVICE MANAGER DROVE VEHICLE AND AGREED SOMETHING WAS SERIOUSLY DEFECTIVE. DEALER HAS REPLACED SEVERAL COMPONENTS UNDER WARRANTY, YET VEHICLE STILL HAS SWAYING PROBLEM. VEHICLE IS STILL AT DEALERSHIP SINCE MARCH 13,2009. DEALER SAID THEY ARE STILL WAITING ON AN ANSWER FROM CHRYSLER/JEEP. I EMAILED CHRYSLER SEVERAL TIMES COMPLAINING OF PRIOR PROBLEMS. RECENTLY DEALER WAS AT A LOST FOR ANSWERS AND FELT THE NEW SHOCKS THAT WERE INSTALLED BY OWNER WERE DEFECTIVE. OTHER SHOCKS WERE INSTALLED BY THE DEALER AND STILL HAD THE SAME PROBLEM. DEALER THEN BEGAN TO BLAME THE NEW TIRES. STILL THE SAME PROBLEM. VEHICLE IS NOT SAFE TO DRIVE ON THE ROAD. UNCONTROLLABLE AND UNSTABLE. VEHICLE NOW SITS IN THE SERVICE DEPARTMENT WAITING ON THE MANUFACTURER TO SOLVE THE ISSUE. VEHICLE IS STILL UNDER FACTORY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262692March 22, 2009
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCKS UP. KEY SOMETIMES WON'T TURN, SOMETIMES WILL, BUT CAR WILL NOT START. KEY SOMETIMES WON'T GO ALL THE WAY INTO THE IGNITION SLOT. ALL FUSES ARE FINE, POWER ON VEHICLE IS FINE. STARTER GOOD, EVERYTHING ELSE CHECKED OUT. STEERING WHEEL WILL NOT LOCK. CAR WILL NOT START. WELL-MAINTAINED, 2003 JEEP LIBERTY WITH 80,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262721March 22, 2009
ELECTRONIC STABILITY CONTROL (ESC), VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ALL FOUR WINDOW REGULATORS HAVE FAILED ON MY 2007 JEEP LIBERTY. IT WAS PURCHASED BRAND NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262599March 20, 2009
ENGINE AND ENGINE COOLING, POWER TRAIN:DRIVELINE
WHEN DRIVING THE JEEP UP HILL THE JEEP WILL DROP ITS SPEED TREMENDOUSLY FROM 65 OR 70 TO 40 OR EVEN 30 MPH. THIS OCCURS EVERY TIME I DRIVE IT UP A HILL. IN HEAVY HIGHWAY IT IS DANGEROUS. THE DEALERSHIP SAID THAT'S HOW THEY ALL OPERATE AND AFTER CHECKING THE VEHICLE NOTHING IS WRONG WITH IT. I WAS ALSO TOLD BY THE DEALERSHIP TO JUST PUSH THE ACCELERATOR DOWN TO THE FLOOR AND THIS MAY HELP. THIS PROCESS IS ALSO VERY DANGEROUS BECAUSE WHEN YOU GET PAST THE HILL THE CAR IS THEN MOVING AT A HIGH SPEED WHICH IS ALSO DANGEROUS. SINCE THIS IS SOMETHING THAT THE DEALERSHIP STATES CANNOT BE CORRECTED. CONSUMERS SHOULD BE MADE AWARE OF THIS MALFUNCTION OF THIS VEHICLE. ROAD TRIPS ARE NOT SAFE IF YOU DRIVE UPHILL. NOTHING WILL BE DONE UNTIL SOMETHING HAPPENS. UNFORTUNATELY CHRYSLER WILL CONTINUE TO SWEEP THIS UNDER THE RUG UNTIL THEN. I ALSO CONTACTED CUSTOMER SERVICE FOR CHRYSLER WHICH WAS A WASTE OF TIME DUE TO THE FACT THAT I WAS HUNG UP ON AND REFUSED A MANAGER AS WELL AS ANY ONE OF AUTHORITY. I WOULD LIKE A RESOLUTION TO THIS TYPE OF DEFECT WHICH IS NOT A NORMAL OPERATION OF ANY VEHICLE. I WAS ALSO TOLD THAT MANY CUSTOMERS COMPLAIN ABOUT THIS AND OBVIOUSLY NOTHING IS GOING TO BE DONE. I WAS ALSO TOLD THAT THE CAR IS SAFE AND A REPRESENTATIVE FROM CHRYSLER VERIFIED THAT KNOWING THAT THE VEHICLE HAS A PROBLEM WITH HILLS. I WAS ALSO TOLD BY A MECHANIC THAT THE BODY IS TOO HEAVY FOR A 4 CYLINDER ENGINE. UNFORTUNATELY CHRYSLER DOES NOT MAKE THE CONSUMERS AWARE OF THIS BEFORE PURCHASING THE VEHICLE, WHICH IS A CONCERN OF MINE AS WELL. I AM SURE THAT EVENTUALLY EVERY CUSTOMER THAT HAS PURCHASED THIS VEHICLE IS AWARE OF IT AFTER THE FACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262158March 17, 2009
SERVICE BRAKES, ELECTRIC, VEHICLE SPEED CONTROL, VISIBILITY, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
DEALERSHIP STATED THERE WAS NOTHING WRONG WITH MY FRONT ABS BRAKES. STILL AFTER 14,746 MILES GIVE OR TAKE A FEW MY BRAKES STILL HAVE PERIODIC PULSATION. I SHOULD OF WROTE THIS COMPLAINT 14,746 MILES AGO MY VEHICLE NOW HAS 49,175 I BOUGHT IT 34,429 THANK GOD FOR EXTENDED WARRANTIES BECAUSE OTHERWISE I WOULD HAVE NO WINDOWS BECAUSE AFTER BUYING A $16,000 VEHICLE I COULD NOT AFFORD TO REPLACE ALL THE WINDOW REGULATORS THAT BROKE OH AND I HAD TO HAVE A FUEL PUMP MODULE REPLACED IT DID NOT FIX THE PROBLEM MY MAIN CONCERN ON THIS HEAP IM MEAN JEEP ARE THE BREAKS FRONT AND REAR AND THAT CHRYSLER JEEP WILL NOT BE HELD ACCOUNTABLE FOR THESE PROBLEMS UNTIL A PERSON HAS DIED. THERE ARE MANY OTHER PROBLEMS COSMETIC PROBLEMS LIKE THE INTERIOR AND HEATER VENTS. BUT NOT LIFE THREATENING. I ALSO HAVE MANY CONCERNS WITH THE ELECTRICAL SYSTEM BUT AGAIN THE DEALER CROWN MOTORS OF REDDING CALIFORNIA STATES THAT THEY CANT MANIFEST IT THEY CANT FIX IT EVERY TIME I GET MY JEEP BACK FROM THEM IT RUNS WORSE THAT IT DID PRIOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261844March 15, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY 2006 JEEP LIBERTY CRD HAS HAD 4 WINDOW REGULATORS FAIL IN 28 MONTHS. I HAVE 39,800 MILES ON THE VEHICLE. I AM THE ORIGINAL OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261636March 12, 2009
VISIBILITY
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE WINDOW REGULATOR FRACTURED, WHICH CAUSED THE CABLES TO SNAP AND THE WINDOW TO FAIL. SHE CALLED THE DEALER AND THEY STATED THAT THE FRONT WINDOW REGULATORS WERE IN THE PROCESS OF FAILING. THE REPAIR WOULD COST $329 FOR EACH WINDOW AND ASSOCIATED PARTS. THE TECHNICIAN STATED THAT THE FAILURE WAS COMMON FOR THIS YEAR, MAKE, AND MODEL VEHICLE. AS OF MARCH 12, 2009, THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261368March 9, 2009
STRUCTURE
WITHIN THE INTERIOR OF THE JEEP THERE ARE STRESS POINTS WHERE THE PLASTIC WAS MOLDED, AND DUE TO THE CHEAP NATURE OF THE PLASTIC WHERE THE STRESS POINTS (PLASTIC CLIP AREAS) ARE LOCATED THERE ARE DISCOLORATION SPOTS FORMING IN THE PLASTIC INTERIOR IN SEVERAL LOCATIONS WITHIN THE INTERIOR OF THE JEEP. THIS IS UNACCEPTABLE AND A COMPLETE FAILURE OF QUALITY CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260919March 6, 2009
ENGINE AND ENGINE COOLING
DASH IDIOTS LIGHTS COME ON WHILE DRIVING, PULLS TO THE RIGHT WHEN STOPPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260946March 6, 2009
SEATS
WATER MARK DISCOLORATION ON THE CLOTH SEATS OF THE 2008 JEEP LIBERTY. ANY FORM OF CONDENSATION, SWEAT OR EVEN RAIN WATER WILL CAUSE THESE SEATS TO STAIN. STAINS REMAIN EVEN AFTER THE SEATS HAVE DRIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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