Jeep Liberty Complaints

8,882 consumer complaints on file.

#10332445May 27, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOWS FALLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332453May 27, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS INTERMITTENTLY FLASH ON/OFF SEVERAL TIMES. I HEAR THE RELAY CLICKING. THIS OCCURS ONE OR TWO TIMES EVERY OTHER DAY OR SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332464May 27, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE THE CONTACT WAS DRIVING 25 MPH HE DEPRESSED THE BRAKE PEDAL AS HE WAS APPROACHING A TRAFFIC LIGHT BUT THE VEHICLE ACCELERATED. HE WAS ABLE TO STOP THE VEHICLE WITHOUT INCIDENT AND NOTIFIED THE MANUFACTURER OF THE FAILURE. THE MANUFACTURER ADVISED HIM TO HAVE A DIAGNOSTIC TEST PERFORMED BY THE DEALER TO DETERMINE THE EXACT CAUSE OF THE FAILURE. THE CONTACT STATED THAT HE WOULD TAKE THE VEHICLE TO AN INDEPENDENT MECHANIC BUT NOT TO AN AUTHORIZED DEALER SINCE THE DEALER WOULD NOT DISCLOSE THE ACTUAL CAUSE OF THE FAILURE. THE CONTACT ALSO STATED THE FAILURE OCCURRED APPROXIMATELY TWO ADDITIONAL TIMES, WHEN BRAKING WHILE APPROACHING A TRAFFIC LIGHT. THE FAILURE AND CURRENT MILEAGES WERE 29,000. UPDATED 11/03/10 *BF UPDATED 11/04/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332465May 27, 2010
SEAT BELTS
UPDATE TO ODI 10135119, PREVIOUS ISSUE WAS DRIVERS FRONT SEAT BELT. CURRENT ISSUE IS FRONT PASSENGER SEATBELT. IT IS NOT WORKING. THE FEMALE END IS STUCK IN THE IN POSITION AND WILL NOT RELEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332480May 27, 2010
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE A SAFETY RECALL ON MY 2002 JEEP LIBERTY (SAFETY RECALL J17 FRONT SUSPENSION UPPER BALL JOINTS). WHEN I CALLED JEFF WYLER DODGE/JEEP IN FT. THOMAS KY, I WAS TOLD THAT THEY WERE RECEIVING ONLY ONE RECALL REPAIR KIT PER WEEK AND THAT I WOULD BE # 30 ON THE LIST. THAT MEANS THAT MY SON HAS TO DRIVE THE CAR FOR OVER FOUR MONTHS ON A RECALLED PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332503May 27, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2007 JEEP LIBERTY TWO-WHEELED DRIVE. LEFT REAR ELECTRIC WINDOW HAD TO BE REPLACED WHEN WINDOW REGULATOR FAILED ON MAY 20, 2010, WITH ONLY 29,794 MILES ON THE CAR. WINDOW WENT DOWN INTO LEFT REAR DOOR, BEHIND DRIVER, AND BECAME TOTALLY INOPERABLE. DEALER-SHAVER AUTOMOTIVE GROUP IN THOUSAND OAKS, CA, CHANGED REGULATOR AND GLASS AND CHARGED US AN EXORBITANT $482.60. DID NOT EVEN HONOR DISCOUNT COUPON FOR $50 OFF OF SERVICE. POINT IS, THAT THIS SEEMS TO BE A KNOWN DEFECT BASED ON THE AMOUNT OF COMPLAINTS, AND CHRYSLER SHOULD PAY FOR IT. IN ADDITION THE REPLACEMENT REGULATORS SHOULD BE DIFFERENT OR BE REDESIGNED TO BE MORE ROBUST, BECAUSE IT MAKES NO SENSE TO REPLACE WITH THE SAME REGULATORS THAT MIGHT EVENTUALLY FAIL AGAIN, AS SEEMS TO BE THE CASE WITH OTHER COMPLAINANTS WHO HAVE EXPERIENCED MULTIPLE FAILURES WITH THE SAME OR DIFFERENT WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332313May 26, 2010
EQUIPMENT:MECHANICAL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY 2006 JEEP LIBERTY HAS HAD THE WINDOW REGULATORS FAIL WITH THE WINDOW FALLING BACK INTO THE DOOR UNEXPECTANTLY WHILE DRIVING. ALL FOUR OF THE REGULATORS HAVE BEEN REPLACED. THE REAR DRIVERS SIDE REGULATOR HAS BEEN REPLACED TWICE AND NOW HAS BROKEN AGAIN FOR A THIRD TIME. NO WARNING SIGNS ARE NOTED PRIOR TO THE FAILURE. SO FAR IT HAS ONLY HAPPENED DURING GOOD WEATHER. IT COULD CAUSE AN ACCIDENT IF IT WERE TO HAPPEN DURING INCLEMENT CONDITIONS. THE FIRST TWO FAILURES WERE REPAIRED UNDER WARRANTY WITH THE SAME FAULTY PARTS. THE LAST THREE REPAIRS WERE PERFORMED BY MYSELF AS THE VEHICLE WAS OUT OF WARRANTY. JEEP HAS NOT REDESIGNED THE PART BUT ONLY REPLACES THE FAILED REGULATOR WITH THE POORLY DESIGNED ORRIGINAL EQUIPMENT. THE COMPONENT WHICH FAILS EACH TIME IS A PLASTIC PIECE WHICH HOLDS THE WINDOW AND CONNECTS TO THE REGULATOR CABLE. THIS PLASTIC PIECE FAILS EVEN WITH MINIMAL TO NO USE OF THE WINDOW. THE REAR WINDOWS IN MY JEEP HAVE ALMOST NEVER BEEN ROLLED DOWN AND STILL FAIL. I DO NOT HAVE ANY OF THE PRIOR FAILED WINDOW REGULATORS BUT THE LAST FAILURE HAS NOT BEEN REPAIRED YET AND WOULD BE AVAILABLE FOR INSPECTION. BELOW UNDER THE "EQUIPMENT INFORMATION" HEADING AND THEN SUBCATEGORY "MODEL", I WAS GIVEN SEVERAL MODEL NUMBERS OF WHICH I HAVE NO IDEA SO I PICKED THE FIRST ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332137May 25, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEEDS, THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND OVER TIME, THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY WHERE SHE WAS ADVISED THE WATER PUMP HAD FAILED. THE MECHANIC REPLACED THE WATER PUMP ACCORDINGLY HOWEVER, THE FAILURE CONTINUED TO RECUR. THE WATER PUMP WAS REPLACED TWO ADDITIONAL TIMES DUE TO THE RECURRING FAILURES. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331915May 24, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDOWS WOULD SUDDENLY ROLL DOWN AT ANY TIME. THE CONTACT PULLED THE WINDOW APART AND NOTICED THAT THE WINDOW REGULATOR HAD FAILED ON ALL WINDOWS. THE VEHICLE HAD NOT BEEN INSPECTED WHEN THE COMPLAINT WAS FILED. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. THE CURRENT MILEAGE WAS APPROXIMATELY 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331966May 24, 2010
VISIBILITY
YESTERDAY MY DRIVERS SIDE REAR WINDOW MADE A LOUD POPPING NOISE AND THE WINDOW FELL DOWN INTO THE DOOR. WHEN I ATTEMPTED TO ROLL IT BACK UP IT MADE A LOUD GRINDING NOISE. I AM GOING TO HAVE TO REPLACE THE POWER WINDOW ASSEMBLY INCLUDING THE REGULATOR AND MOTOR. THIS IS THE 3RD TIME I HAVE HAD TO REPLACE ONE ON THIS JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331973May 24, 2010
VISIBILITY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I WAS DRIVING HOME WITH MY WIFE AND 7 MONTH OLD BABY IN HER CAR SEAT WHILE DRIVING, ALL OF A SUDDEN THE REAR PASSENGER SIDE WINDOW COMPLETELY DROPS INSIDE THE DOOR. I'M VERY UPSET ABOUT THIS DUE TO IF THE WINDOW WOULD'VE BROKE OR SHATTERED IT COULD'VE HURT OUR NEW BORN BABY. I HAVE SINCE LOOKED ONLINE AND HAVE SEEN THOUSANDS OF SIMILAR CASES WITH THE SAME PROBLEM (2006 JEEP LIBERTY). I DON'T KNOW WHY CHRYSLER HAS NOT RECALLED THIS PROBLEM WITH THE WINDOWS WHEN SOO MANY PEOPLE ARE HAVING THE SAME RE-OCCURRING ISSUE. IM STUCK NOW WITH A BILL FROM THE DEALER DUE TO THE WARRANTY DOES NOT COVER THE WHOLE COST OF THE REPAIR WHICH THEY EXPLAINED THAT I NEED TO REPLACE THE MOTOR, WINDOW REGULATOR ALSO THE GLASS. KEEP IN MIND I JUS PURCHASED THIS VEHICLE IN JANUARY 4 MONTHS LATER IM ALREADY HAVING PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332069May 24, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOWS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332075May 24, 2010
SUSPENSION:FRONT
SAFETY RECALL J17 I HAVE CONTACTED THE DEALER AND ASK TO ORDER THE PARTS AND HE SAID THEY WILL CALL ME WHEN THE PART COMES IN, THAT WAS ON 5/21/10, I CALLED BACK LAST WEEK AND BEEN TOLD THE PART STILL WAS NOT IN. I ALSO BEEN TOLD THEY ONLY DO 1 CAR PER WEEK, IF THAT IS A SAFETY ISSUE, WHY DOES IT TAKE SO LONG? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331869May 23, 2010
FUEL SYSTEM, GASOLINE
2006 JEEP LIBERTY SPORT FUEL OVERFLOWS OUT OF FUEL FILLER TUBE WHEN FILLING GAS TANK NO MATTER HOW SLOWLY THE TANK IS FILLED. THE AUTOMATIC SHUT-OFF AT SERVICE STATION PUMPS DOES NOT SENSE THE BACK PRESSURE OF THE FILL TUBE FOR THESE VEHICLES. THIS HAPPENS EVERY TIME WHEN REFUELING VEHICLE AT ANY SERVICE STATION. EACH OCCURRENCE CAUSES SPILLAGE OF FUEL (APPROXIMATELY 6-12 OUNCES) ON EXTERIOR PAINTED SURFACE OF VEHICLE, ON PERSON FILLING VEHICLE AND ONTO PAVEMENT CREATING NOT ONLY CUMULATIVE DAMAGE TO VEHICLE EXTERIOR BUT FIRE AND ENVIRONMENTAL HAZARDS AS WELL. INTERNET RESEARCH CONCERNING THIS ISSUE WITH JEEP VEHICLES SHOWS THIS TO BE A WIDESPREAD PROBLEM ACROSS THE UNITED STATES AND CORRECTIVE ACTIONS ARE VERY RARELY ADDRESSED BY THE MANUFACTURER AND THEN ONLY IF VEHICLE IS WITHIN WARRANTY. OBVIOUSLY THERE IS A DEFECT IN EITHER THE VEHICLE FUEL FILL TUBE, FUEL TANK OR BOTH. IT APPEARS CHRYSLER CORPORATION HAS BEEN AWARE OF THIS DEFECT FOR QUITE SOME TIME, BUT HAS YET TO RECALL THESE VEHICLES FOR THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331777May 22, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR WINDOW REGULATOR FAILED AGAIN ONLY THIS TIME WITH THE SEVEN MONTH OLD SECURED IN HER CAR SEAT IN THE REAR SEAT THIS TIME. THIS IS NOT THE FIRST TIME ONE OF THESE WINDOWS HAS FAILED WHEN THE SWITCH IS ACTIVATED. THEY HAVE FAILED TWICE BEFORE IN THIS VEHICLE OVER THE PERIOD WE'VE OWNED IT. THIS VEHICLE WAS PURCHASED NEW FROM THE DEALER AND HAS BEEN AN ONGOING PROBLEM WITH THE WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331499May 21, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE NOW HAD 3 OF MY WINDOWS FALL DOWN INTO THE DOORS RESULTING IN EXTREMELY COSTLY REPAIRS IN MY 2007 JEEP LIBERTY. UPON READING MANY OTHER COMPLAINTS I SEE CHRYSLER IS QUITE AWARE OF THIS PROBLEM. IT IS VERY SCARY WHEN DRIVING DOWN THE ROAD AND IT HAPPENS. I AM VERY THANKFUL THIS DID NOT CAUSE A SEVERE MISHAP, BUT THE POTENTIAL IS THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331555May 21, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TWO WINDOW REGULATORS IN MY JEEP LIBERTY FAILED AND THE WINDOWS DROPPED. IT HAPPENED DURING A RAINSTORM AND I NEARLY DROVE OFF THE ROAD INTO A DITCH BECAUSE OF IT. SOMEONE IS GOING TO DIE BECAUSE OF THIS. THE WINDOWS JUST DROPPED. I HAD TO PUT A PERMANENT SUPPORT IN PLACE TO PREVENT THE WINDOW FROM FALLING. IT'S A COMMON PROBLEM AND CHRYSLER WILL NOT ADDRESS IT. SAFETY IS BEING COMPROMISED FOR PROFIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331571May 21, 2010
SEAT BELTS
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHEN STARTING THE ENGINE, THERE WAS AN UNUSUAL SQUEALING NOISE COMING FROM UNDER THE HOOD. UPON FURTHER INSPECTION, THE CONTACT FOUND THAT THE SERPENTINE BELT TENSIONER HAD FAILED. IN ADDITION, THE CONTACT STATED THE VEHICLE WAS EXPERIENCING EMISSION FAILURES DUE TO UNKNOWN WIRES RUBBING AGAINST EMISSIONS TANK HOSES. THE DEALER ADVISED THE CONTACT THAT THE REPAIRS TO THE VEHICLE WOULD BE HIS RESPONSIBILITY. THE CONTACT WAS ABLE TO REPAIR THE EMISSIONS FAILURES HIMSELF. THE MANUFACTURER WOULD PROVIDE NO ASSISTANCE. THE FAILURE MILEAGE WAS 27,500 AND THE CURRENT MILEAGE WAS 28,288.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331590May 21, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WE BOUGHT OUR 2007 JEEP LIBERTY LIMITED IN NOVEMBER 2007, IN THE FIRST 6 MONTHS WE TOOK IT TO THE DEALER TO HAVE THE WINDOWS FIXED 3 TIMES AS THEY KEPT FALLING OFF THE TRACKS. FIRST IT WAS THE PASSENGER FRONT WINDOW, SECOND WAS THE DRIVERS WINDOW, AND THE THIRD TIME WAS BOTH REAR WINDOWS. ON ALL 3 OCCASIONS WE TOOK THE VEHICLE IN FOR SERVICING OF THE WINDOWS, THE WINDOW MOTORS WERE REPLACED AND THE TRACKS WERE EITHER CLEANED OR REPLACED. I NOTIFIED JEEP OF THE TROUBLES I WAS HAVING WITH THE WINDOWS REGARDLESS OF THE REPAIRS ALREADY DONE AND WAS ADVISED THAT THERE WAS NO RECALL ON SUCH ISSUES AS IT DID NOT IMPOSE A SAFETY THREAT. ON ONE SUCH INCIDENT WHEN ONE OF THE REAR PASSENGER WINDOWS FELL OFF IT'S TRACK, MY 3 MONTH OLD SON WAS SITTING IN HIS CAR SEAT NEXT TO THE WINDOW, NORMALLY THIS MAY NOT HAVE IMPOSED ANY SAFETY THREAT TO HIM EXCEPT THAT WE HAPPENED TO BE TRAVELING AT A TIME WHEN THERE WAS A HUGE EXTREMELY WINDY MONSOON STORM IN PROCESS...I BEG TO DIFFER THAT THIS DID NOT IMPOSE A POSSIBLY EXTREMELY DANGEROUS SAFETY SITUATION FOR MY 3 MONTH OLD BABY AS HE WAS PELTED BY HEAVY RAIN AND WIND UNTIL I COULD REACH A DESTINATION TO GET HIM TO SAFETY. JEEP NEEDS TO TAKE OWNERSHIP AND ACCOUNTABILITY FOR THEIR POOR WORKMANSHIP AND DESIGN OF THE WINDOW STRUCTURES IN JEEP LIBERTY AND ANY OTHER JEEP VEHICLES THAT HAVE THIS SAME ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331633May 21, 2010
VISIBILITY
WINDOWS ON THE 2007 JEEP LIBERTY FALL FOR NO APPARENT REASON. 4TH TIME TO HAPPEN - 3 WINDOWS TO DATE. TALKED WITH DEALERSHIP AND THEY SAID THEY NOW HAVE A MORE PERMANENT FIX AND THAT IT REQUIRES REPLACING THE WINDOW AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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