Jeep Liberty Complaints

8,882 consumer complaints on file.

#10404451June 4, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE REAR WINDOWS ON MY 2003 JEEP LIBERTY STOPPED WORKING. THEY WOULD NOT MOVE UP OR DOWN USING THE BUTTONS. THE ONLY WAY TO KEEP THEM UP IS TO PUT TAPE ON THEM. AT FIRST THE ONLY TIME THE WINDOW WOULD COME DOWN WAS WHEN I WOULD BE DRIVING. THEN THEY WOULD NOT STAY UP AT ALL. THIS CREATED A PROBLEM WHEN IT WAS RAINING. THERE WERE TIMES WHEN MY ENTIRE BACKSEAT WAS WET BECAUSE OF THE WINDOWS FALLEN DOWN. A MECHANIC TOLD ME IT WAS THE WINDOW REGULATOR. I JUST HAD A MECHANIC REPAIR ONE OF THE WINDOWS. IT COST ME $385 DOLLARS TO GET ONE WINDOW REPAIRED. I COULD ONLY AFFORD TO GET ONE DONE, SO I STILL HAVE TAPE ON THE OTHER WINDOW. THE DEALERSHIP QUOTED ME AN ESTIMATE OF $600. ALSO, I AM CONCERNED BECAUSE OTHER OWNERS SAID THEY HAVE HAD TO CHANGE OUT THE REGULATORS MORE THAN ONCE. I WOULD NOT BE ABLE TO KEEP REPLACING THOSE REGULATORS. AND I DO HAVE THE OLD PART FROM THE ONE WINDOW THAT WAS CHANGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404281June 3, 2011
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL UP MY 2008 JEEP LIBERTY THE GAS TANK DOES NOT SHUT OFF PROPERLY AND GAS SPILLS OUT ALL OVER MY JEEP AND THE GROUND. THIS HAPPENS EVERY TIME I GET GAS AND IT DOESN'T MATTER WHAT GAS STATION I GO TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404129June 2, 2011
AIR BAGS:FRONTAL
THIS EVENING, I HAD A COLLISION WITH A CAR THAT WAS ATTEMPTING TO CROSS THE HIGHWAY, BUT PULLED OUT DIRECTLY IN FRONT OF ME. I SLAMMED ON MY BRAKES, BUT T-BONED THE OTHER VEHICLE. I WAS TRAVELING AT APPROXIMATELY 55 MPH. HER VEHICLE SUSTAINED MOST OF THE DAMAGE, AND I WAS ACTUALLY VERY IMPRESSED THAT MY LIBERTY DID NOT SUSTAIN AS MUCH DAMAGE AS I HAD EXPECTED. I WAS WEARING MY SEATBELT, BUT TO MY SURPRISE, MY AIRBAG DID NOT DEPLOY. MY CHEST HIT THE STEERING WHEEL. I AM VERY CONCERNED THAT THE AIRBAG DID NOT DEPLOY DESPITE HITTING A VEHICLE THAT WAS ESSENTIALLY NOT EVEN MOVING. I LOVE MY JEEP, BUT HOW DO I KNOW THAT MY AIR BAG EVEN WORKS? LUCKILY I MADE IT THROUGH THIS ACCIDENT WITHOUT SEVERE INJURIES, BUT MAY NOT BE SO LUCKY NEXT TIME. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10404137June 2, 2011
VISIBILITY
2004 JEEP LIBERTY ~ THE PASSENGER SIDE WINDOW REGULATOR FAILED AND THE WINDOWS DROPPED. WINDOW HAD TO BE TAPED TO THE DOOR FRAME UNTIL WE COULD GET IT TO THE DEALERSHIP. JEEP IS AWARE OF THIS PROBLEM BUT FAILS TO DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403822May 31, 2011
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY SPORT DIESEL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, SHE HEARD A LOUD SCREECHING NOISE AND THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE TURBO CHARGER HAD FAILED AND NEEDED TO BE REPLACED. THE PART WAS ON BACKORDER SO THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403858May 31, 2011
FUEL SYSTEM, GASOLINE
2006 JEEP LIBERTY FUEL OVERFLOW HAZARD. WHEN REFUELING OUR 2006 JEEP LIBERTY, FUEL OVERFLOWS AFTER FUEL PUMP AUTOMATIC SHUTOFF IS TRIGGERED. THIS OVERFLOW NOW OCCURS EVERY TIME VEHICLE IS REFUELED. NO ONE IS ATTEMPTING TO "TOP OFF" THE FUEL TANK. THE OVERFLOW CAUSES A QUANTITY OF FUEL, THAT I ESTIMATE AT TWO TO FOUR CUPS, TO SPILL ON THE SIDE OF THE VEHICLE AND ONTO THE GROUND. THIS FUEL OVERFLOW FLAW CREATES AN EXTREME FIRE HAZARD AND ENVIRONMENTAL CONTAMINATION RISK. THIS FLAW OCCURS IN THE WRANGLER MODEL OF CHRYSLER JEEP PRODUCTS ALSO, WHERE A RECALL HAS BEEN ISSUED. THE SAME FLAW IS OCCURRING IN MANY THOUSANDS OF JEEP LIBERTY'S AS IS EVIDENT BY THE HUGE VOLUME OF OWNER STATEMENTS POSTED ON MANY WEBSITES. GO CHRYSLER JEEP IN ENGLEWOOD, CO QUOTED A REPAIR COST OF $2031.00 TO FIX THE PROBLEM. WHEN THE OVERFLOW FLAW FIRST OCCURRED IN MY JEEP LIBERTY, IT WAS AN OCCASIONAL PROBLEM THAT WAS IMPOSSIBLE TO PREDICT AND WITHOUT A RECALL NOTICE, CONSUMERS ARE UNAWARE OF THIS HAZARD. THIS FLAW CREATES A SAFETY HAZARD FOR THE PERSON REFUELING THE VEHICLE AND ANYONE NEARBY. THE FUEL SPILLED HAS CAUSED PROPERTY DAMAGE IN THE FORM OF RUINED CLOTHING AND SHOES, AND POSSIBLY DAMAGE TO THE VEHICLE AS FUEL RUNS DOWN THE SIDE INTO CREVICES AROUND THE REAR WHEEL AND AXLE. THIS SPILLED FUEL COULD REACH THE HOT EXHAUST PIPE AND EXPLODE. WHY WOULD THE MANUFACTURER COVER THIS FLAW UNDER WARRANTY FOR ONE MAKE AND MODEL, THE JEEP WRANGLER, AND NOT COVER THE IDENTICAL PROBLEM FOR ANOTHER MAKE AND MODEL, THE JEEP LIBERTY? IT'S THE SAME PROBLEM CREATED BY THE SAME MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404757May 29, 2011
FUEL SYSTEM, GASOLINE
GAS TANK OVERFLOWS EVERY TIME WHEN ATTEMPT TO FILL TANK FULL. DEALER SAYS PROBLEM CAN'T BE FIXED AND TANK MUST BE REPLACED. NOT COVERED BY WARRANTY AND COST IS OVER $1500 TO REPLACE. THIS SEEMS LIKE A SAFETY ISSUE THEY SHOULD TAKE CARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403621May 28, 2011
ENGINE AND ENGINE COOLING, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE A 2007 JEEP LIBERTY AND @ 44,000 MILES I HAD TO HAVE THE COMPRESSOR REPLACED, THE AUTO SHOP STATED THAT THE WIRES BURNED OUT AND THIS STOP THE COMPRESSOR WORKING, I ASKED HOW THIS COULD HAVE BEEN PREVENTED AND THE MECHANIC STATED THAT THIS COULD HAVE NOT BEEN AVOIDED DUE TO THE WAY JEEP HAS THE COMPRESSOR HOUSED. THIS COST ME OVER $1,000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402953May 27, 2011
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY
THE REAR DRIVER SIDE WINDOW SUDDENLY, AND UNEXPECTEDLY, FELL OPEN FROM THE FULLY CLOSED POSITION WITH A LOUD CRASHING SOUND. ONE OPEN IT WAS UNABLE TO BE RE-CLOSED. FAILURE IN THIS MANNER WAS VERY STARTLING AND CAN BE SEEN SEEN AS AN UNNECESSARY DISTRACTION WHICH, IN MY OPINION, CONSTITUTES A SAFETY HAZARD. UPON INVESTIGATION I FOUND THAT THE PART OF THE MECHANISM THAT DIRECTLY SUPPORTS THE WINDOW IS MADE OF PLASTIC AND FURTHER IS OF INSUFFICIENT DIMENSION TO SUPPORT THE WEIGHT OF THE GLASS THROUGH REPEATED CYCLES. THE DEALER OFFERED ME THE SAME INADEQUATE PART AS REPLACEMENT WHICH IS DESTINED FOR THE SAME FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402960May 27, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY DIESEL. THE CONTACT STATED THAT WHILE ATTEMPTING TO CLOSE ONE OF THE REAR AUTOMATIC WINDOWS, THE VEHICLE EXHIBITED A LOUD POP AND THE WINDOW WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PLASTIC WINDOW TRAY FRACTURED AND CAUSED THE MALFUNCTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402801May 26, 2011
VISIBILITY
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 70 MPH, THE DRIVER SIDE WINDOW FELL DOWN AND COULD NOT BE CLOSED. THE DEALERS DIAGNOSIS DETERMINED THAT THE REGULATOR WAS DEFECTIVE. THE TWO REAR PASSENGER AND DRIVER SIDE WINDOWS WERE REPAIRED NUMEROUS TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402671May 25, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WE OWN A 2006 JEEP LIBERTY SPORT, AND THE REAR WINDOW REGULATOR BROKE AND HAD TO PAY $250 TO THE JEEP DEALERSHIP TO REPLACE. IN THE BILL WE NOTICE IT READ "UPDATED WINDOW REGULATOR" WHICH MADE ME DO SOME RESEARCH AND APPARENTLY THERE ARE THOUSANDS OF JEEP LIBERTIES WITH THE SAME PROBLEM, BUT CHRYSLER WILL NOT RECALL THE PART. FOR US IT WAS A SAFETY ISSUE SINCE WE HAVE A BABY IN THE REAR SEAT WHO WAS EXPOSED TO THE ELEMENTS. OF COURSE THE CAR COMPANY AND THE DEALERSHIPS STILL CHARGE YOU $150 FOR DIAGNOSTIC (ALTHOUGH THEY KNOW EXACTLY WHAT IT IS) AND $100 FOR THE PART PLUS OTHER FEES. SOME PEOPLE I FOUND HAVE HAD ALL WINDOWS REPLACED TO A COST OF APROX $1000 THIS IS NOT FAIR, THEY KNOW THE PART IS DEFECTIVE, THEY SHOULD FIX IT. THEY DO ACCEPT GOVERNMENT MONEY TO BE SAVED BUT THE CONSUMER IS ON ITS OWN. PLEASE DO SOMETHING ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402358May 23, 2011
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), PARKING BRAKE
ABS, ESP, BRAKE LIGHT, BATTERY AND CHECK ENGINE LIGHT, COME OFF AND ON I HAVE TOOK IT TO JEEP AT TWO DIFFERENT LOCATIONS, NEITHER PLACE HAS BEEN ABLE TO RESOLVE MY PROBLEM, I EVEN DROVE WITH TECH IN THE CAR, HE SAW THE LIGHT COME ON AND WAS UNABLE TO DETERMINE THE CAUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402152May 20, 2011
VISIBILITY
WE HAVE A 2005 JEEP LIBERTY THAT WE PURCHASED NEW. SINCE THAT POINT THE REAR WINDOWS HAVE SPONTANEOUSLY FALLEN DOWN FIVE TIMES. 3 TIMES THE WINDOWS WERE REPLACED UNDER WARRANTY, THE LAST TWO TIMES JEEP HAS REFUSED TO COVER THE REPAIR SINCE THE VEHICLE IS OUT OF WARRANTY. THE REPAIR COST IS APPROX $400 EACH TIME AND THEY REPLACE THE BROKEN PART WITH THE SAME FAULTY PART THAT BREAKS AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402202May 20, 2011
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED WHILE DEPRESSING THE ACCELERATOR PEDAL THE VEHICLE SWERVED TO THE LEFT AND RIGHT. WHILE DRIVING HIGHWAY SPEED AT APPROXIMATELY 55 TO 60 MPH THE VEHICLE ALSO BECAME UNCONTROLLABLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST THAT DETERMINED THE FAILURE WAS LOCATED IN THE REAR LOWER CONTROL BUSHING. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402024May 19, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
1. POOR MATERIAL SELECTION FOR TIRE PRESSURE SENSOR VALVE STEM. STEMS ARE MADE OF ALUMINUM AND WITH ROAD SALT THEY CORRODE AND CRACK WHEN PRESSURE GAUGES OR AIR HOSES ARE CONNECTED. 2. SPARE TIRE SENSOR ALWAYS REPORTS LOW PRESSURE NO MATTER PRESSURE OR WHICH TIRE IS MOUNTED ON SPARE TIRE HOLDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402031May 19, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE WITH GASOLINE, THE FUEL SPILLED BACK OUT ONTO THE SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY WOULD REPAIR THE VEHICLE IF THE CONTACT WOULD PAY A $200 DEDUCTIBLE FEE. THE MANUFACTURER WAS CONTACT WHO STATED THEY WOULD REPLACE THE FUEL TANK, BUT AT THE CONTACTS EXPENSE. THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 43,000. UPDATED 06/16/11 *BF UPDATED 02/03/2012 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402048May 19, 2011
SUSPENSION:REAR
LOSS OF CONTROL OF 2004 JEEP LIBERTY LIMITED DUE TO FAILURE OF LOWER TRAILING ARM. LOWER TRAILING ARM SNAPPED DUE TO CORROSION ACCORDING TO REPAIR SHOP. THE VEHICLE WAS BEING DRIVEN AT ABOUT 30MPH ON RURAL BACK ROAD ON STRAIGHT SECTION. JEEP VEERED BACK AND FORTH WILDLY UNTIL WAS ABLE TO STOP. BOTH REAR LOWER TRAILING ARMS WERE REPLACED, THE BROKEN ONE AND THE OTHER ONE WHICH WAS ALSO BADLY CORRODED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401500May 18, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING MY 2005 JEEP LIBERTY WITH FUEL IT SPITS BACK ALMOST A QUART. I HAVE TRIED DIFFERENT PUMPS AT DIFFERENT STATIONS AND IT DOES THIS EVERY TIME. THE PROBLEM IS VERY HARMFUL TO THE ENVIRONMENT AND TO ME AS I BREATHE IN THE FUMES. THERE NEEDS TO BE A RECALL TO PROTECT CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401489May 18, 2011
VISIBILITY
POWER WINDOW REGULATORS ON MY JEEP LIBERTY HAVE FAILED ONE AFTER THE OTHER . I HAVE NOW REPLACED ALL REGULATORS MORE THAN ONCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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