Jeep Liberty Complaints

8,882 consumer complaints on file.

#10731129June 29, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING SOUTH ON I65 THE STRAPS THAT SECURE THE GAS TANK TO MY VEHICLE BROKE DUE TO RUST CAUSING THE GAS TANK TO DROP AND DRAG ON THE PAVEMENT. I COULD NOT ACCELERATE OR BRAKE SO I HAD TO GET ONTO THE SHOULDER AND COAST TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730518June 26, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE SUN ROOF DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730616June 26, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING AT 20 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE ACCELERATED IN EXCESS. AS A RESULT, THE CONTACT CRASHED INTO AN EMBANKMENT AND A TREE. THE CONTACT NOTICED THAT THE ACCELERATOR PEDAL REMAINED DEPRESSED AFTER THE CRASH. THE CONTACT SUSTAINED CHEST, LEFT ARM, AND LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10730658June 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS ILLUMINATED. THE DEALER DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROL MODULE WAS DEFECTIVE, BUT THEY COULD NOT REPLACE IT UNLESS THE CONTACT PURCHASED THE PART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 37,625.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730722June 26, 2015
UNKNOWN OR OTHER
AS I AM DRIVING 55 MILES AN HOUR THE WARNING DISPLAY COMES ON AND SAYS "LOW AIR" AND WITHIN ABOUT 5-10 SECONDS ALL THE AIR IN THE TIRE DEFLATES. I BROUGHT THE TIRE TO MY REPAIR SHOP THAT I DO BUSINESS WITH AND THEY SAID IT WAS THE VALVE STEMS NOT THE TIRES THAT LET GO AND I MUST BRING IT TO VIP BECAUSE THEY ARE THE ONLY ONES WHO TAKE CARE OF THAT. IT COST 100.00 INSTALLED. THIS HAS HAPPENED ON ALL 4 TIRES ON DIFFERENT OCCASIONS. IN SPEAKING WITH EMPLOYEES AT VIP, THEY SAID IT IS COMMON ON JEEPS. THIS COULD BE VERY DANGEROUS ESPECIALLY WHEN IT HAPPENS ON THE FRONT TIRES. I WOULD LIKE REIMBURSEMENT FOR THESE. WHAT DO I NEED TO DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730372June 25, 2015
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR PASSENGER SIDE WINDOW FELL INSIDE THE DOOR PANEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730387June 25, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 JEEP LIBERTY. WHILE DRIVING 20 MPH, THE CONTACT NOTICED WATER ENTERING THE VEHICLE UNDER THE STEERING COLUMN. THE FAILURE WORSENED OVER THE YEARS. WHENEVER IT RAINED, WATER WOULD ENTER THE VEHICLE AND MOLD AND MILDEW ARE PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAULKING BEHIND THE FIREWALL WAS DESTROYED AND NEEDED TO BE RE-CAULKED BEHIND THE FIREWALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730428June 25, 2015
SUSPENSION
THERE IS UNCOMFORTABLE NOISE WHEN DRIVE THROUGH AND TURN. AFTER INSPECTION, THEY TOLD ME THAT BOTH UPPER AND LOWER BALL JOINTS IN FRONT ON BOTH SIDES WERE DAMAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730080June 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730087June 24, 2015
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE LOWER BALL JOINTS FRACTURED AND THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, WHERE THE LOWER BALL JOINTS WERE REPLACED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS THEN TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING KNOCKERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726882June 23, 2015
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON 6/5/2015, WHILE ON THE FREEWAY, THE DASHBOARD WENT CRAZY. ENGINE AND AIRBAG LIGHTS FLASHED, FUEL, TEMPERATURE, AND SPEED GAUGES WENT DEAD (ZERO), AIR CONDITIONING STOPPED. I DROVE STRAIGHT TO THE ELK GROVE DEALERSHIP'S SERVICE DEPARTMENT. THEY WERE UNABLE TO FIND WHAT WAS WRONG. UNABLE TO DUPLICATE THE PROBLEM AND THE COMPUTER MEMORY DID NOT SHOWED THEM ANYTHING. THEY PERFORMED THE 120K SERVICE INSTEAD. ON 6/18/2015, WHILE DRIVING AT 15MPH IT HAPPENED AGAIN. THIS TIME, I PULLED TO THE SIDE OF THE ROAD AND TOOK A VIDEO OF THE DASHBOARD, AND AGAIN DROVE TO THE ELK GROVE DEALERSHIP. AS OF TODAY, THEY HAVE BEEN UNABLE TO DIAGNOSE/FIND WHAT IS WRONG. THEY KNOW IS A CONTROL MODULE, BUT DO NOT KNOW WHICH ONE. SINCE OTHER JEEP MODELS EXPERIENCING SIMILAR PROBLEMS HAVE BEEN SUBJECT TO RECALL, I WANT TO KNOW WHY NOT FOR THE 2005 MODEL. I FEAR FOR MY SAFETY AND THE SAFETY OF DRIVERS AROUND ME SHOULD THIS CONTROL MODULE KILLS THE ENGINE WHILE I AM ON THE FREEWAY. I HAVE BEEN WITHOUT TRANSPORTATION WHILE THE CAR IS HELD HOSTAGE FOR OBSERVATION. THIS MODULE HAS A FACTORY OR DESIGN DEFECT THAT NEEDS TO BE CORRECTED BY JEEP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726939June 23, 2015
ENGINE
TL* THE CONTACT OWNED A 2004 JEEP LIBERTY. WHILE DRIVING 50 MPH, SMOKE AND SPARKS APPEARED FROM THE ENGINE COMPARTMENT. APPROXIMATELY FIVE MINUTES LATER, THE VEHICLE BURST INTO FLAMES. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND THE CONTACT WAS ABLE TO SAFELY EXIT THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 09/10/15*LJ UPDATED 10/26/2017*CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10726995June 23, 2015
ENGINE
PARKED VEHICLE AFTER DRIVING 20 MIN. GOING ABOUT 70MPH. AFTER TURNING THE CAR OFF, THE CAR STARTED STEAMING. I POPPED THE HOOD TO FIND COOLANT AND WATER OVERFLOWING FROM THE COOLANT RESERVOIR. I GOT THE CAR TOWED TO THE LOCAL MECHANIC WHO AFTER DOING EXTENSIVE DIAGNOSTICS TO FIND THE LEAK WITHIN THE SYSTEM. TOOK THE MANIFOLD OFF THE ENGINE AND REALIZED IT WAS CAUSED BY BAD/ CRACKED HEADS ON THE ENGINE CONNECTING TO MANIFOLD. A LOT OF THIS TYPE OF ENGINE HAS THIS PROBLEM, SEEN BY THE LOCAL AUTO MECHANIC IN VAIL VALLEY, COLORADO WHERE JEEPS ARE COMMON. THIS IS A MANUFACTURER PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726563June 22, 2015
POWER TRAIN, SEAT BELTS
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT WOULD NOT RETRACT. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SPRING HARNESS SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 09/11/15*LJ THE CONSUMER STATED THE SEAT BELT WOULD NO LONGER FASTEN AND THE TRANSMISSION FAILED AT 80,000 MILES. UPDATED 10/13/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726566June 22, 2015
VISIBILITY/WIPER, UNKNOWN OR OTHER
FIRST INCIDENT WAS IN NOVEMBER TO WHERE MY HEADLIGHTS QUIT WORKING. I SWITCHED OUT THE DUAL SWITCH BUT THAT DID NOT HELP AND THEN TRIED CLEANING AND SWITCHING THE RELAYS AROUND IN THE TIPM AND THAT HELPED SOMEWHAT. NOW I HAVE A WHOLE SET OF PROBLEMS. MY WIPERS WILL NOT SHUT OFF AND HEADLIGHTS WILL NOT SHUT OFF UNLESS I TURN CAR OFF, AND MY BLINKERS ARE NOT WORKING AT ALL. I HAD TO PULL THE FUSE FOR THE WIPERS BUT CANNOT FIND THE FUSE FOR THE BLINKERS BECAUSE IT IS PART OF THE TIPM AS WELL AS THE HEADLIGHTS. I AM WORRIED THAT WITH THESE LITTLE ISSUES COMING UP THAT EVENTUALLY BIGGER ONES WILL HAPPEN IF THE TIPM IS THE PROBLEM AND CHRYSLER KNOWS ABOUT THIS, WHY ISN'T THERE A RECALL. I DO NOT SEE WHY I SHOULD DISH OUT ALL THIS MONEY TO REPAIR SOMETHING THAT IS A DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726662June 22, 2015
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I HAVE HAD NUMEROUS ISSUES WITH THIS VEHICLE. I HAVE HAD TO REPLACE THE COOLING FAN, THREE WINDOW MOTORS, THE ALTERNATOR, HEAD GASKETS, THE FUEL PUMP SENSOR IS BROKEN, THE OIL SENSOR IS BROKEN, WHEN I PUMP GAS IT SPILLS OUT, THE RADIATOR, THE ELECTRICAL SYSTEM ON BOTH THE LEFT AND RIGHT SIDE. THE TAIL LIGHTS DON'T WORK PROPERLY AND I HAVE REPLACED BOTH THE LIGHTS AND FUSES AS WELL AS THE SOCKETS NUMEROUS TIMES. THESE ARE JUST THE THINGS I CAN THINK OF OFF THE TOP OF MY HEAD. I'VE SPENT THOUSANDS OF DOLLARS, LITERALLY, ON THIS CAR. I FEEL LIKE IT'S A DEATH TRAP WAITING TO HAPPEN AND CAN'T WAIT UNTIL I AM ABLE TO PURCHASE SOMETHING ELSE, IT WON'T BE A JEEP PRODUCT. JEEP DOESN'T CARE IF YOU HAVE NUMEROUS ISSUES WITH THEIR PRODUCT. WHEN I FIRST STARTED HAVING ISSUES I CALLED THE DEALERSHIP I PURCHASED FROM TO TALK TO MY SALESMAN AND I WAS ASKED WHAT MY MILEAGE WAS. I WAS RIGHT AROUND 48,000 MILES, I WAS PUT OFF NUMEROUS TIMES AND TOLD HE WOULD BE WHO I WOULD NEED TO DEAL WITH. AFTER I HIT THE 50,000 MARK THEY INFORMED ME HE HAD BEEN MURDERED AND I WAS NOT OUT OF WARRANTY. EACH PASSING DAY SEEMS TO BRING NEW PROBLEMS WITH THIS VEHICLE. I JUST THOUGHT SOMEONE SHOULD FINALLY KNOW. I'M ALSO NOT COUNTING THE RECALLS IN ON MY LIST OF ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726238June 19, 2015
FUEL SYSTEM, GASOLINE, AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER ALSO STATED THE PARTS WERE NOT AVAILABLE FOR THE AIR BAG RECALL. UPDATED 12/15/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726249June 19, 2015
ENGINE, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS PULLING OUT OF MY DRIVEWAY AND THE CAR JUST SHUT COMPLETELY OFF AND I WAS STUCK IN THE MIDDLE OF THE ROAD. ABOUT 10 MINS LATER, IT STARTED BACK UP AGAIN AND DROVE NORMALLY. THIS IS NOT SAFE AT ALL AND IF I WAS DRIVING ON THE ROAD, I COULD HAVE DIED. I'M SCARED TO DRIVE THIS CAR NOW AND I CAN'T AFFORD TO GO TO A MECHANIC AND PAY THOUSANDS OF DOLLARS. FROM LOOKING ONLINE, THIS IS A RECURRING PROBLEM WITH THIS CAR. THERE SHOULD BE A RECALL ON THIS ISSUE. SOMEONE CAN REALLY LOSE THEIR LIFE OVER THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725887June 18, 2015
FUEL/PROPULSION SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725984June 18, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED SPORADICALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty