Jeep Liberty Complaints

8,882 consumer complaints on file.

#10743695July 27, 2015
ENGINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING AT AN UNDETERMINED SPEED, THE ENGINE SUDDENLY MALFUNCTIONED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM). THE CONTACT INDICATED THAT THE REMEDY TO INSTALL A TRAILER HITCH WAS INADEQUATE AND WOULD NOT IMPROVE THE SAFETY OF THE VEHICLE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743787July 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743775July 27, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I KEEP MY CAR PARKED IN AN ENCLOSED GARAGE WHEN IT IS NOT BEING DRIVEN. ONE MORNING, I WENT INTO THE GARAGE TO DRIVE MY CAR TO WORK. I USED MY REMOTE TO OPEN MY CAR DOOR. I THEN NOTICED THAT THE BACKSEAT PASSENGER WINDOW, IMMEDIATELY BEHIND THE DRIVER SIDE WAS ROLLED DOWN. I KNOW I HAD NOT ROLLED IT DOWN. I GOT IN THE CAR AND PUSHED ON THE BUTTON TO RAISE THE WINDOW. THE WINDOW RATTLED AND GROANED WITH AN ELECTRICAL SOUND. I LOOKED AT THE WINDOW - IT HAD NOT ROLLED UP. I HAD TO GET TO WORK, SO I DROVE MY CAR WITH THE WINDOW IN THAT SHAPE. WHEN I GOT TO WORK I ASKED A CO-WORKER TO HELP ME TAPE IT UP. SO THEN, MY WINDOW WAS MANUALLY PUSHED UP BY TWO PEOPLE TRYING TO PUSH IT UP FROM THE INSIDE AND THE OUTSIDE. THEN TAPE WAS APPLIED TO THE WINDOW TO HOLD IT UP, BUT IT STARTED TO SLIP DOWN. SO THE PERSON WHO WAS FIRST HELPING PUT A PIECE OF CARDBOARD ON THE INSIDE PART OF THE WINDOW, SAYING THAT WOULD PREVENT IT FROM FALLING DOWN. IT WORKED FOR AWHILE, BUT THEN THE CARDBOARD SLIPPED DOWN INTO THE WINDOW. SO THEN, I FOUND TWO BIGGER PIECES OF CARDBOARD TO HOLD IT IN THE CLOSED POSITION AND WE TAPED SOME MORE. IT IS NOW TAPED UP AND SO FAR IS HOLDING, BUT AS RAIN MAY COME, IT WILL PROBABLY FALL AGAIN. I CALLED JEEP AND ASKED HOW THIS COULD BE REPAIRED. THEY TOLD ME IT WOULD COST ABOUT $400. I DON'T HAVE A SPARE $400 TO SPEND ON A CAR THAT HAS HAD A MASSIVE NUMBER OF PROBLEMS AND HAS COST ME THOUSANDS OF DOLLARS IN REPAIRS OVER THE YEAR. THEN THE NEXT THING THAT HAPPENED WAS THAT THE FRONT DRIVER-SIDE HUBCAB DISAPPEARED - THIS IS NEVER ENDING TROUBLE WITH THIS CAR. THE CAR HAS BEEN A PROBLEM FROM THE BEGINNING. I TOLD JEEP EARLY ON - THEY WOULD DO NOTHING TO HELP OR EXCHANGE IT FOR A CAR WITHOUT PROBLEMS. THIS VEHICLE IS TERRIBLE, AND THE DEALERSHIP IS EVEN WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743807July 27, 2015
UNKNOWN OR OTHER
THE 2006 JEEP LIBERTY HAS AN EXPOSED GAS TANK SUSCEPTIBLE TO EXPLODING ON REAR-END COLLISION. AS THE OWNER OF A USED LIBERTY I'M CONCERNED FOR MY SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743803July 27, 2015
ELECTRICAL SYSTEM, AIR BAGS, VEHICLE SPEED CONTROL
INOPERATIVE SPEED CONTROL AND SUDDEN LOSS OF INSTRUMENT CLUSTER LIGHTS/SPEEDOMETER AT HIGH SPEED. CODE READ OUT PERFORMED. INDICATED WHEEL SENSOR NOT COMMUNICATING WITH CONTROL MODULE. HAD IT REPLACED TWICE. PROBLEM IS NOT WITH THE SENSOR. THE CONTROL MODULE FOR PANEL DISPLAYS SHUTS DOWN. ALLL WARNING LIGHTS ON DASH DISPLAY COME ON INDICATING ABS DISABLED, BRAKE/ENGINE FAILURE. ALSO,SPEED CRUISE CONTROL LOST PLUS SPEEDOMETER DROPS/ FREEZES AT ZERO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743501July 26, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY, UNKNOWN OR OTHER
TWO CLAIMS FILED PER THIS COMPLAINT. 1) SKY SLIDER LEAK; FAILURE - OVERHAUL/REPLACEMENT REQUIRED DUE TO TRACK/CABLE FAILURE. WAS LEAKING INTO VEHICLE, AS WELL AS LEAKING INTO DOME LIGHT. INSPECTED PER JEEP AUTHORIZED DEALER, CONFIRMED SKY SLIDER NO LONGER PROPERLY SEALING AND HAS FAILED, REQUIRING TOTAL SYSTEM OVERHAUL AND REPLACEMENT. REFERENCING VARIOUS NHTSA DOCUMENTED CLAIMS, IT ALREADY A KNOWN ISSUE AND IN NEED OF RESOLUTION.. I WAS RESPONSIBLE FOR PAYING ALL COSTS ASSOCIATED WITH REPAIR, WHICH WAS OVER $4000.00 TOTAL. ADDITIONALLY, THE VEHICLE HAS SUFFERED A SUBSTANTIAL DROP IN OVERALL RESALE VALUE DUE TO VEHICLES REPUTATION FOR HAVING COSTLY DEFECTS AND OVERLOOKED FOR RECALL AND WARRANTY. DEALER PERFORMED REPAIR AT MY EXPENSE, BUT I AM CURRENTLY REQUESTING THAT THIS CLAIM IS PROPERLY REVIEWED FOR A PROPER, MORE COST-EFFECTIVE SOLUTION TO DEFECTIVE UNIT. 2) VEHICLE SUFFERS FROM TEMPORARY ROUGH IDLE AND SIGNIFICANT DROPS IN RPM'S, NEARLY STALLING ITSELF OUT. ALSO BEGINS SUFFERING FROM INTERMITTENT LOSS OF VEHICLE AND DEVICE RELATED FUNCTIONS SUCH AS LOSS OF HORN FUNCTION, INTERMITTENT OR PARTIAL LIGHTS FUNCTION OR WINDOW OPERATION. ON 2 DIFFERENT OCCASIONS WHILE OPERATING UNDER THE ERRATIC CONDITIONS, THE REAR WINDOW HATCH UNLOCKED ITSELF AS THOUGH THE BUTTON WAS HIT ON MFR. KEY FOB. THESE ISSUE OCCURS RANDOMLY AND TYPICALLY LAST NO MORE THAN 5 MINUTES BEFORE NORMAL OPERATION RETURNS. DUE TO LACK OF INFORMATION ON THE CAUSE OF THIS ISSUE, WHAT COMPONENTS ARE EFFECTED AND WHAT THE SPECIFIC DEFECT IS CAPABLE OF PERFORMING, IT IS SOMETHING NEEDING TO BE LOOKED INTO FOR PROPER RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736208July 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 94,109. THE VIN WAS NOT PROVIDED. MA 10/5 UPDATED 12/06/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743322July 24, 2015
EXTERIOR LIGHTING
THE HEADLIGHTS GO OUT RANDOMLY WHEN THEY ARE ON AUTO DRIVING AT NIGHT. I THEN HAVE TO TURN THEM ON MANUAL WHEN DRIVING AT NIGHT. THIS PROBLEM HAS BEEN SEEN BY A MECHANIC TWICE IN THE LAST TWO MONTHS. MA 10/5
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743358July 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAG INFLATER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO ADDRESS THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743416July 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. WHILE MAKING A RIGHT TURN INTO A PARKING LOT, THE AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED ARM INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V121000 (AIR BAGS, POWER TRAIN, STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10735954July 23, 2015
STRUCTURE:BODY, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT STATED THAT THE SLIDER ROOF HESITATED TO OPERATE. IN ADDITION, THE CONTACT STATED THAT THERE WAS A LEAK ON THE DRIVER SIDE AND THE REARVIEW MIRROR. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE RIGHT AND LEFT SIDE PINS WERE FRACTURED AND THE SLIDER ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,968.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736037July 23, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735757July 22, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS VANDALIZED, WHICH CAUSED THE VEHICLE TO HAVE REQUIRED REPAIRS. THE INSURANCE COMPANY COVERED THE DEALER REPLACING THE IGNITION SWITCH, WIRING, INSTRUMENT PANEL, AND THE 4 WHEEL DRIVE FUNCTION, REPROGRAMMED THE MASTER KEY, ALONG WITH ADDITIONAL REPAIRS. MONTHS LATER, THE SERVICE STABILITY TRACTION CONTROL WARNING LAMP FLASHED AND THEN REMAINED LIT. THE CONTACT ALSO HEARD AN ABNORMAL NOISE WHILE TRAVELING OVER 40 MPH EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED, BUT THE PART WAS ON BACKORDER. THE CONTACT ALSO CHECKED WITH A SECOND DEALER WHO ALSO INDICATED THAT THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE WHILE WAITING FOR THE PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735793July 22, 2015
ENGINE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE ENGINE MISFIRED. AS A RESULT, THE SPARK PLUGS AND ENGINE AIR FILTER NEEDED TO BE REPLACED. THE OIL WAS CHANGED AS WELL; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE IT SHOOK WHILE DRIVING. THE DEALER STATED THAT THE PSI WAS VERY LOW. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735706July 22, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 09/25 UPDATED 10/06/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735504July 21, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A SQUEAKING SOUND THAT CAME FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE LOWER BALL JOINTS HAD EXCESSIVE RUST AND FRACTURES AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735060July 20, 2015
ENGINE, SERVICE BRAKES, STEERING
I STARTED OFF BY DRIVING DOWN HILL ON HIGHWAY 40. ALL VEHICLE LIGHTS LIT UP ON DASHBOARD, ENGING STALLED, NO BRAKES OR STEERING. I SHIFTED THE VEHICLE TO NEUTRAL AND WAS ABLE TO COME TO A STOP ON THE SHOULDER OF THE ROAD WHEN THE VEHICLE STARTED UP THE NEXT HILL. NO TURNS, THE ROAD WAS STRAIGHT. TURNED THE KEY OFF AND RESTARTED THE VEHICLE, AND THE JEEP RAN FINE. LATER THAT DAY IN A PARKING LOT, THE SAME THING HAPPENED. STARTED THE VEHICLE, STARTED TO PULL OUT OF THE PARKING LOT, ALL OF THE DASHBOARD LIGHTS CAME ON, THE ENGINE STALLED AND HAD NO BRAKES OR STEERING. PLACED THE VEHICLE IN NEUTRAL UNTIL THE JEEP CAME TO A STOP, TURNED THE KEY OFF, THEN RESTARTED THE VEHICLE AND THE JEEP RAN OK UNTIL WE GOT HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735254July 20, 2015
STEERING, SUSPENSION
WHILE PULLING INTO A PARKING LOT, THE LEFT LOWER BALL JOINT SEPARATED AND DESTROYED ITSELF, THE LEFT UPPER CONTROL ARM,THE LEFT CV JOINT AND THE ALIGNMENT. HAD WE BEEN TRAVELING AT HIGHWAY SPEED WE WOULD HAVE BEEN IN A SEVERE ACCIDENT. THIS PROBLEM WAS COVERED UNDER A PREVIOUS RECALL HOWEVER WE WERE NEVER NOTIFIED OF THIS AT THE TIME WE PURCHASE THE VEHICLE AND WAS TOLD THAT THE RECALL HAS BEEN CLOSED WITH NO RECOURSE FOR REIMBURSEMENT FOR THE REPAIRS DONE AND NO RECOURSE TO HAVE THE OTHER SIDE REPAIRED. UPDATED 11/30/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735290July 20, 2015
FUEL/PROPULSION SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
14440 NEW FALLS OF NEUSE RD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735299July 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PRODUCE THE PART TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty