Jeep Liberty Complaints

8,882 consumer complaints on file.

#10747339August 10, 2015
SUSPENSION, SEAT BELTS, ELECTRICAL SYSTEM
SUSPENSION ISSUE. IT APPEARS THAT THE FRONT END TO BE COMING LOOSE. LOTS OF NOISE SUCH AS GRINDING,ETC. I STOPPED AT GARAGE AND HAD THEM OUT IT ON A LIFT FOR INSPECTION. THE DETERMINATION WAS THAT THE FRONT, LEFT AND RIGHT, UPPER AND LOWER BALL JOINTS ARE DEFECTIVE. UPON INSPECTION BY THE MECHANIC, AND BY ME VISUALLY, IT APPEARS TO BE PREMATURE WEAR. MECHANIC SUSPECTS A PRODUCT DEFECT, AS DO I. I CHECKED NHTSA OFFICIAL SITE FOR RECALLS. MULTIPLE RECALLS FOR THIS SUSPENSION ISSUE. SEAT BELT DRIVER'S SIDE LATCHING MECHANISM BETWEEN THE SEAT AND CONSOLE STICKS INTERMITTENTLY. SOMETIMES IT TAKES MULTIPLE EFFORTS TO DISCONNECT THE SEAL BELT SO THAT DRIVER MAY EXIT THE VEHICLE. DEALER CLAIMS THERE ARE NO RECALLS ON THIS ITEM AND NO WARRANTY. CURRENT MILEAGE ON VEHICLE IS 74,400 MILES. ELECTRICAL POWER WINDOW ASSEMBLIES. ALL FOUR ASSEMBLIES HAVE BEEN REPLACED. DURING THE FIRST YEAR OF OWNERSHIP (BOUGHT NEW IN 2005) BOTH LEFT AND RIGHT FRONT WINDOW ASSEMBLIES WERE REPLACED UNDER WARRANTY, SINCE THEN ALL FOUR ASSEMBLIES (FRONT DRIVER AND PASSENGER SIDES, AND REAR DRIVER SIDE AND PASSENGER SIDE HAVE BEEN REPLACED AT THE EXPENSE OF THE OWNER. THIS IS A MULTIPLE OCCURRING PROBLEM AND IN MY ESTIMATION SEEMS TO BE A PRODUCT DESIGN AND MANUFACTURING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747424August 10, 2015
UNKNOWN OR OTHER, STRUCTURE:BODY
I ATTEMPTED TO OPEN THE SKYSLIDER ROOF AND NOTHING HAPPENED. I ATTEMPTED IT A FEW TIMES, THEN STOPPED FOR FEAR OF NOT BEING ABLE TO CLOSE IT IF IT DID ACTUALLY OPEN. I STARTED RESEARCHING THIS ISSUE ONLINE AND I HAVE FOUND THAT CHRYSLER IS WELL AWARE OF THE DEFECT WITH EVERY MODEL OF JEEP THAT HAS THE SKYSLIDER OPTION. NOT ONLY DO THEY NOT STAND BEHIND THEIR DEFECT AND ISSUE RECALLS FOR THEIR CUSTOMERS, BUT THEY CHARGE THOUSANDS TO FIX A POTENTIAL SAFETY ISSUE. I BOUGHT AN EXTENDED WARRANTY AND NEED TO PAY FOR A DIAGNOSTIC JUST TO BE TOLD IT WON'T BE COVERED. SCAM. I'M NONE TOO PLEASED. A CLASS ACTION LAWSUIT NEEDS TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747654August 10, 2015
STEERING
WHILE DRIVER IS PARKING CAR, THE IGNITION RELEASED THE KEY WHILE THE CAR WAS IN GEAR, CAUSING CAR TO ROLL AND CRASH INTO ANOTHER VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10747145August 8, 2015
STEERING, SUSPENSION, SERVICE BRAKES
HEARD SOME KIND OF POP, THEN SOME GRINDING WHEN HOLDING THE BRAKE DOWN AND TURNING THE WHEEL. TOOK CAR TO MY REGULAR MECHANIC. THEY FOUND ALL 4 BALL JOINTS BOOTS PERFORATED & HANDED ME A RECALL NOTICE FOR LOWER BALL JOINTS ONLY THAT WAS FROM SEPT. 2006. I PURCHASED THE VEHICLE JAN. 2006 & NEVER REC'D THIS RECALL. EVEN WHEN I WENT TO THE DEALER FOR THE FUEL TANK RECALL ON 7/11/15, THEY DIDN'T NOTIFY ME OF IT. I WENT ON MOPAROWNERCONNECT.COM & IT SHOWS THIS RECALL AS REPAIRED, WHICH OBVIOUSLY ISN'T POSSIBLE. ACCORDING TO AUDOMD.COM THERE ARE SEVERAL ISSUES RELATED TO THIS VEHICLE THROUGH DIFFERENT MANUFACTURERS. I HAVE AN APPT. SET UP AT THE DEALER NEXT WEEK & DEPENDING ON WHAT THEY SAY ABOUT FIXING ALL THE BALL JOINTS AND CHECKING FOR OTHER SAFETY CONCERNS, I MAY BE SENDING IN ANOTHER COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747204August 8, 2015
FUEL/PROPULSION SYSTEM
FUEL DISCHARGES OUT OF FUEL FILLER NECK WHILE FUELING. FUEL POURS OUT ALL OVER THE SIDE OF THE CAR AND DOES NOT AUTOMATICALLY SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746900August 7, 2015
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE
WAS INFORMED BY MY DEALERSHIP THAT THE CROSSMEMBER THAT GOES BETWEEN THE FRAME AND HOLDS THE ENGINE AND TRANSMISSION IN PLACE WAS RUSTED OUT AND NEEDED REPLACING. WAS ALSO INFORMED THAT THERE WAS A RECALL FOR THE PART ON 2007 JEEP PATRIOTS, BUT NOT ON 2008 AND I'D HAVE TO PAY FOR THE REPAIR. WAS TOLD NOT TO DRIVE THE VEHICLE UNTIL REPAIRED AS IT WAS A SERIOUS SAFETY ISSUE!!. WHAT CHOICE DID I HAVE? I PAID. . . THROUGH THE NOSE FOR SOMETHING THAT WOULD HAVE BEEN COVERED HAD I BOUGHT A 2007 MODEL. I WAS GIVEN THIS WEBSITE TO MAKE A COMPLAINT. ADDITIONALLY, HAVE HAD ISSUES WITH THE DOOR LOCKS NOT WORKING (POP UP ON THEIR OWN WHILE DRIVING OR PARKED) AND AUTOMATIC WINDOWS NOT ALWAYS WORKING (HAD TO HAVE HAVE SOME "CYLINDER" FOR THE ELECTRONICS IN THE DRIVER'S SIDE DOOR REPLACED.) THE "CHECK ENGINE" LIGHT STILL SHOWS 'ON' BECAUSE A PART THAT'S ON "BACKORDER" IN THE BACK BY WHERE THE GAS IS FILLED IS RUSTED AND NEEDS REPLACING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747041August 7, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746690August 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000...UPDATED 11/05/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746753August 6, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE VEERED TO THE RIGHT INDEPENDENTLY. WHEN THE ACCELERATOR PEDAL WAS RELEASED, THE VEHICLE VEERED INDEPENDENTLY TO THE LEFT. THE CONTACT WAS ABLE TO CORRECT THE VEHICLE USING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE LOWER CONTROL ARM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746740August 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/19/2015 UPDATED 11/05/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746786August 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746498August 5, 2015
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746533August 5, 2015
SUSPENSION, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V085000 (SUSPENSION) AND 13V252000 (FUEL, GASOLINE, STRUCTURE) HOWEVER, THE PART WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 TO 25 MPH, THE ENGINE STALLED. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746608August 5, 2015
AIR BAGS
THE AIRBAG WARNING LIGHT CAME ON MY CAR ONE MORNING WHEN IT FIRST STARTED. A FEW DAYS LATER I TOOK IT INTO THE DEALER AND WAS TOLD THAT THE MODULE OCCUPANT RESTRAINT HAD FAILED AND NEEDED TO BE REPLACED. THE REPAIR COST $390. AFTER DOING A BIT OF RESEARCH ONLINE IT APPEARED THAT MANY OTHER PEOPLE REPORTED THE SAME MALFUNCTION WITH THE EXACT SAME MODEL YEAR AROUND THE SAME MILLAGE. .. UPDATED 09/30/15*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746046August 4, 2015
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE TECHNICIAN STATED THAT DUE TO EXCESSIVE RUST AND CORROSION THE RECALL REMEDY COULD NOT BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746111August 4, 2015
VEHICLE SPEED CONTROL, AIR BAGS, POWER TRAIN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED BUT THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. AS A RESULT THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WAS A POLICE REPORT FILED AND NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE FRONT END WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10746176August 4, 2015
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
SO YESTERDAY AFTER WORK I GET IN MY CAR AND START IT, AND I NOTICED MY AIRBAG LIGHT CAME ON. I FIGURED MAYBE THE SENSOR WAS TRIGGERED BY THE HOT WEATHER BUT THAT STILL DIDN'T MAKE SENSE. SO I LOOK UP WHAT I SHOULD DO IN THE MANUAL AND IT SAYS TAKE IT TO THE DEALER (THEY WERE CLOSED). THE NEXT DAY, I THOUGHT SURELY THE CODE WOULD CLEAR AND ALL WOULD BE WELL. TO MY SURPRISE MY LIGHT WAS STILL ON. I TAKE MY CAR TO THE DEALERSHIP TO GET CHECKED OUT (MIND YOU, I HAVE 2 WARRANTIES ON THIS CAR) AND I JUST KNOW IT WILL BE COVERED. WRONG! I WAS SHOCKED AND DISMAYED TO FIND OUT THAT MY AIRBAG HAS 2 PROBLEMS, THE SEAT BELT SENSOR HAS BLOWN OUT AND THE THE AIRBAG MODULE IS BLOWN OUT (MEANING IT WILL NOT DEPLOY IF I GET IN AN ACCIDENT). ON TOP OF ALL THIS, NEITHER OF THESE PROBLEMS ARE COVERED BY MY $4,000 WARRANTY AND WILL COST ME $910 BEFORE TAXES. SERIOUSLY??? I SHOULDN'T HAVE TO PAY A DIME EXTRA FOR WHAT I WAS UNDER THE IMPRESSION OF ALREADY PURCHASING: A SAFE VEHICLE. THIS IS ABSOLUTELY UNACCEPTABLE. PLEASE DO SOMETHING ABOUT THIS SOON. SOMEONE COULD DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746222August 4, 2015
ELECTRICAL SYSTEM
THE SLIDER ROOF WHICH WORKED GREAT IN THE FALL OF 2013 WOULD NOT WORK. NO NOISE, NO MOVEMENT, NOTHING. LIKE IT WAS NOT GETTING POWER. TOOK IT TO MY MECHANIC AND HE SAID ALL THE MOTORS WERE WORKING WHEN HE JUMPED THEM SO HE THOUGHT IT WAS A COMPUTER PROBLEM. JEEP WANTED $1800 TO FIX THE PROBLEM. SEEMS LIKE THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM. WHY HAS A RECALL NOT BEEN FORCED TO ADDRESS THIS ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745984August 3, 2015
UNKNOWN OR OTHER
WHEN IT RAINS MY FLOOR BOARD ON PASSENGER SIDE FLOODS WITH 5 TO 6 INCHES OF WATER. I LIVE IN FLORIDA & WE HAVE HAD A LOT OF RAIN THE LAST MONTH & 1/2. THIS HAS NEVER HAPPENED UNTIL NOW. WHY?????.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745694August 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) WAS RECEIVED IN DECEMBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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