Jeep Grand Cherokee Complaints (1994)

588 consumer complaints on file.

#10588258May 14, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE:BODY
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE WERE NO FAILURES AT THIS TIME. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584867May 2, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
1994 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FUEL TANK LEAKAGE RECALL NOTICE. *SMD THE CONSUMER FILED A CLAIM WITH CHRYSLER, PER THEIR INSTRUCTIONS, FOR REIMBURSEMENT OF A TRAILER HITCH THAT HE HAD INSTALLED ON HIS VEHICLE. CHRYSLER DENIED THE CLAIM, STATING THEY WOULD ONLY REIMBURSE CUSTOMERS FOR AN ORIGINAL EQUIPMENT MANUFACTURER HITCH, AND FURTHER STATED THAT NO SUCH PRODUCT EXISTED, AND THEY HAD NO IDEA WHEN THE PRODUCT WOULD BE AVAILABLE. THE CONSUMER STATED A REMEDY IS AVAILABLE, AND SEVERAL COMPANIES MANUFACTURED QUALITY TOW HITCHES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576375April 1, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573126March 18, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT GASOLINE FUMES WERE CONTINUOUSLY OUTSIDE OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE VEHICLE WAS TAKEN TO A DEALER, WHO DID NOT DIAGNOSES THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569044March 13, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURE WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565320February 21, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564081February 10, 2014
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, EXTERIOR LIGHTING:TURN SIGNAL, VISIBILITY:WINDSHIELD WIPER/WASHER, POWER TRAIN, VISIBILITY
1994 GRAND JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS WITH VEHICLE AND DEALERSHIP. *SMD THE CONSUMER STATED THE REAR BRAKES, TURN SIGNALS, AND WINDSHIELD WIPERS DID NOT WORK, ALSO, THE HEATER WENT OFF EVERY 15-20 MINUTES, THE 4-WHEEL DRIVE LIGHT FLASHED ON THE DASHBOARD, DUE TO A BAD SWITCH, AND THERE WERE EXPOSED WIRES UNDER THE DASH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561391January 24, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560328January 17, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE MADE A LOUD CLICKING NOISE FROM THE FUEL TANK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL TANK AND THE FUEL PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560347January 17, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
WE ARE ON A RECALL NOTICE (N45 NHTSA 13V-252) ORIGINAL EQUIPMENT MANUFACTURER (OEM) TRAILER HITCH. I RECEIVED THE SAFETY RECALL NOTICE FROM CHRYSLER YESTERDAY 1/16/2014. I CALLED ZIEGLER JEEP, 208 W. GOLF ROAD, SCHAUMBURG ILLINOIS 60194 (847) 882-8400 TO SCHEDULE AN APPOINTMENT TO HAVE THE RECALL FIXED. I TALKED TO A MAN IN SERVICE AND HE TOLD ME THEY HAVE NO PARTS TO FIX THE RECALL AND HE DOES NOT KNOW WHEN THEY ARE GOING TO COME IN AND THAT I HAVE TO KEEP CALLING PERIODICALLY TO SEE IF THEY HAVE THE REPAIR PARTS. THIS IS UNSATISFACTORY. IF I GET IN AN ACCIDENT BECAUSE THEY HAVE NO PARTS, THIS IS UNACCEPTABLE. YOU SENT THE RECALL NOTICE OUT. WHY DON'T THE DEALERS HAVE THE PART TO REPAIR THE CAR? I AM MAKING IT CLEAR, RIGHT NOW, THAT I HAVE DONE MY PART. NOW WHY CAN'T JEEP DO THEIRS AND FIX MY CAR? WHY IS IT MY JOB TO KEEP CALLING BACK. WHY ISN'T THERE A LIST BEING MADE BY THE DEALER SO HE KNOWS WHEN HE GETS HIS PARTS, WHO GETS THE PARTS FIRST? UPDATED 02/03/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559420January 10, 2014
ENGINE AND ENGINE COOLING
DRIVING 25 MPH AND TURNED KNOB TO PUT ON HEAT AND THICK, BROWN SMOKE COMING OUT OF VENTS IMMEDIATELY FILLED CAR. I STOPPED AND LOOKED UNDER HOOD. I COULD SEE A PIPE WHERE SMOKE SEEMED TO BE ORIGINATING BUT DON'T KNOW WHAT IT IS CALLED. WHEN SMOKE CLEARED AND I DIDN'T SEE ANYTHING LEAKING UNDER THE CAR, I STARTED TO DRIVE AS CALLED SERVICE STATION A FEW BLOCKS AWAY. THEY SAID TO BRING IT OVER BUT UPON DRIVING ABOUT 50 MORE FEET SMOKE GOT WORSE; BECAME THICKER AND BLACK. I STOPPED AND TURNED ENGINE OFF AND GOT OUT OF THE CAR AND WHEN I TURNED TO LOOK AT THE CAR, IT WAS ALREADY UP IN FLAMES COMING FROM UNDER THE HOOD. IT TOOK ONLY A COUPLE OF MINUTES AND THE ENTIRE CAR WAS ABLAZE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10535601August 12, 2013
WHEELS, SERVICE BRAKES, HYDRAULIC
WE HAD TWO (2) GOODYEAR VIVA II TIRES PUT ON THE REAR OF OUR JEEP, SIZE P215/75R15, AT WALMART SERVICE CENTER AT 3400 NORTH 85TH ST, LINCOLN, NE 68507 ON 07-27-2013 AND THEN TWO (2) MORE GOODYEAR VIVA II TIRES PUT ON THE FRONT ON 8/7/2013. AFTER HAVING THE FIRST 2 TIRES PUT ON THE REAR, WE NOTICED INDENTS IN THE SIDEWALLS GOING ALL THE WAY UP TO THE TREADS. I SPOKE TO THE TECHNICIAN ABOUT THIS AND THE TECHNICIAN SAID THAT IT WAS NOT A DEFECT, THAT THIS WAS THE STRONGEST PART OF THE TIRE. THE TECHNICIAN STATED THAT THIS IS WHAT THEY TOLD HIM IN THE TRAINING COURSE. AFTER HAVING THE FRONT TIRES PUT ON, WE NOTICED THE SAME INDENTS IN THE TIRES BUT THEY WERE MORE SEVERE. BEFORE THE TIRES WERE PUT ON, I TOLD THE TECHNICIAN TO TORQUE THE LUG NUTS TO 85 FT/LBS AS THAT IS WHAT THE JEEP MANUFACTURER MANUAL STATES. THE TECHNICIAN REFUSED AND TOLD US THAT HE TORQUED EVERY WHEEL AT 100 FT/LBS BECAUSE THIS IS WHAT HE WAS TOLD TO DO IN HIS TRAINING. MY WIFE, SPOKE WITH CUSTOMER SERVICE AT GOODYEAR THE NEXT MORNING ABOUT OUR CONCERNS ABOUT DEFECTIVE TIRES AND SHE BEGAN A CLAIM IMMEDIATELY. SHE HAD US TAKE OUR VEHICLE TO GRAHAM TIRE IN LINCOLN WHERE THEY PUT 4 NEW UPGRADED GOODYEAR WRANGLER TIRES ON OUR VEHICLE IMMEDIATELY. DURING THE TIRE SWITCH OUT, GRAHAM TIRE SHOWED US THAT THE FRONT FACE OF THE ROTOR WAS BADLY BENT DUE TO THE ROTOR NOT SITTING ON THE STUD CORRECTLY AND THE WALMART TECHNICIAN OVER-TORQUED THEM AT 100 FT/LBS WHEN THEY SHOULD HAVE BEEN TORQUED AT 85 FT/LBS ACCORDING TO THE JEEP MANUFACTURERS MANUAL. WE HAD THE ROTOR AND STUDS REPLACED BY GRAHAM TIRE AND WALMART PAID FOR THIS WORK AND PARTS. EVERY TIRE AND RIM IS TORQUED DIFFERENTLY ACCORDING TO THE MANUALS. WALMART IS TORQUEING LUG NUTS AT 100 FT/LBS AND WILL NOT LISTEN TO MANUFACTURE SPECS. THIS SHOULD BE INVESTIGATED BECAUSE WHEEL STUDS ARE GOING TO BREAK AND WHEELS ARE GOING TO COME OFF VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532990August 1, 2013
FUEL SYSTEM, GASOLINE
I HAVE BEEN HAVING PROBLEMS WITH GAS FUME AND PRESSURE BUILD UP FOR A LONG TIME. WHEN I OPEN THE GAS CAP, IT SPEWS OUT GAS FUMES AND GAS AT ME. THEN IT RUNS BADLY IF AT ALL. I DO NOT LIKE THIS JEEP. PROBLEM VEHICLE. HIGH DESERT TEMPERATURES MAKE IT WORSE. I LIVE IN THE DESERT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531724July 24, 2013
ELECTRICAL SYSTEM
WHILE DRIVING 45 MPH DOWN HIGHWAY, SMOKE CAME OUT OF THE VENT. THE DRIVER PULLED TO SIDE OF ROADWAY AS FIRE CAME FROM DASH. THE FIRE TOTALLY DESTROYED THE VEHICLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10525453July 23, 2013
FUEL SYSTEM, GASOLINE, AIR BAGS
1994 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE ACCIDENT AND REQUEST INFORMATION ON VEHICLE MALFUNCTIONS, DEFECTS AND MECHANICAL FAILURES. *SMD THE CONSUMER STATED HE WAS INVOLVED IN AN ACCIDENT, IN WHICH HE WAS INJURED AND HIS COUSIN WAS KILLED. THE CONSUMER BELIEVED THE ACCIDENT WAS A RESULT OF THE MALFUNCTION, REGARDING A POTENTIAL DEFECT, IN WHICH CHRYSLER PREVIOUSLY REFUSED TO RECALL THE VEHICLES FOR. THE CONSUMER STATED THE VEHICLE LOCKED UP, AND WENT SOUTHBOUND AND ENDED UP IN THE WOODS. THE FRONT OF THE VEHICLE CAUGHT ON FIRE. ALSO, THE AIR BAGS NEVER DEPLOYED. UPDATED 07/30/13.. *UPDATED 09-18-13 *BF
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
1
#10526397July 23, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, A FIRE ERUPTED FROM UNDER THE VEHICLE. THE CONTACT QUICKLY EXITED AS THE VEHICLE BECAME ENGULFED IN FLAMES. THE VEHICLE WAS DESTROYED, THERE WERE NO INJURIES AND BOTH A POLICE AND FIRED REPORT WAS FILED. THE CONTACT STATED THAT THE CAUSE OF THE FIRE WAS DUE TO A WIRING HARNESS DEFECT. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10523426July 6, 2013
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THE FIRST MONTH OR SO, MY CAR WOULD RANDOMLY DIE ON ME, WHETHER I WAS STOPPED AT A RED LIGHT, OR DRIVING, REGARDLESS WHAT SPEED I WAS GOING. I WAS ABLE TO START THE CAR UP IMMEDIATELY AFTERWARDS AND CONTINUE LIKE NOTHING HAPPENED. A FEW WEEKS LATER IT WOULDN'T START AT ALL.CALLED MECHANIC, HE CHANGED THE COIL. DROVE GREAT FOR A MONTH OR SO. THEN IT STARTED DOING THE SAME THING. TOOK THE JEEP TO THE SHOP. HAD FUEL FILTER, FUEL PUMP PUT IN. RAN GOOD FOR A COUPLE OF WEEKS BEFORE IT STARTED ALL OVER AGAIN . PROGRESSIVELY GOT WORSE. THIS TIME BEFORE IT DIED IT WOULD BUCK VIOLENTLY A FEW TIMES DUE TO DYING AND STARTING ITSELF UP WHILE DRIVING, ACCOMPANIED WITH A REALLY WEIRD ODOR, LIKE ROTTEN EGGS. I THEN PULLED OVER, TURN THE CAR OFF AND CHECK TO SEE IF MY CAR WAS ON FIRE (NOT). STARTED THE CAR AND DROVE HOME ,(7 MILES). THE NEXT DAY IN THE PROCESS OF TAKING THE JEEP TO THE SHOP, THE JEEP BUCKED ON AND OFF 3 DIFFERENT TIMES, THE SMELL WAS INTENSE WHEN A GLOWING FIREBALL LAUNCHED OUT FROM THE REAR THE SIZE OF A BASEBALL SCATTERING ALL OVER THE FREEWAY. AT THIS POINT I PULLED OVER AND SHUT THE ENGINE OFF AND RAN AWAY FROM IT. CALLED MECHANIC HE DROVE THE JEEP TO THE SHOP 20 MILES. IN THIS PROCESS JEEP DIED 2 DIFFERENT TIMES IN WHICH IT TOOK A WHILE BEFORE IT WOULD START AND DRIVE AGAIN. HAD CAT CONVERTER AND O2 SENSOR PUT IN. DROVE GOOD NO PROBLEMS FOR 2 MONTHS OR SO. PROBLEM CAME BACK MECHANIC TOOK THE NEW CAT CONVERTER OF . I DROVE IT FOR A FEW WEEKS UNTIL IT DIED NOW IT IS PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519342June 11, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STARTED THE ENGINE AND THE TRANSMISSION FAILED TO OPERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS REPLACED. ONE YEAR LATER, THE FAILURE RECURRED. THE TRANSMISSION WAS NOT REPLACED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511259May 9, 2013
ENGINE
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TWO SEPARATE INDEPENDENT MECHANICS HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE PROBLEM PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 147,000. THE VIN WAS NOT PROVIDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482548October 29, 2012
STEERING, STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
PURCHASED THIS VEHICLE UNAWARE OF RECALL/DEFECT. HAVING PROBLEMS WITH STEERING BOX BREAKING SINCE PURCHASE. VEHICLE IS EXTREMELY DANGEROUS TO DRIVE. TOOK TO CHRYSLER TODAY 10/29/2012 WILL NOT FIX SINCE CHRYSLER DID NOT RECALL VEHICLE. NHTSA RECALL ID#97VO69000 PLEASE ADVISE. THANK YOU IN ADVANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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