Jeep Grand Cherokee Service Bulletins

4,246 manufacturer communications on file.

April 15, 2021•Document ID: 10194048
Service Bulletin/Repair Instructions
AIR BAGS; SEAT BELTS
Mfr Comm. #:
23-013-21 REV. A
Date Added:
May 24, 2021
Manufacturer:
DODGE
Summary
Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. Customers may comment on one or more of the following:The front driver and or passenger seat belts may not retract properly. A front seat belt D-ring plastic is cracked.
Associated Products (4)
2015 Dodge Durango 2015 Jeep Grand Cherokee 2014 Dodge Durango 2014 Jeep Grand Cherokee
Associated Documents
- Download MC-10194048-0001.pdf↗
April 14, 2021•Document ID: 10221179
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
73966
Date Added:
September 26, 2022
Manufacturer:
JEEP
Summary
Warranty Bulletin D-21-06 Fast Feedback Program - Transfer Case, Prop Shaft and Front & Rear Axle Components - 2021 Jeep Grand Cherokee (WL)
Associated Products (1)
2021 Jeep Grand Cherokee
Associated Documents
- Download MC-10221179-0001.pdf↗
April 14, 2021•Document ID: 10194032
Service Bulletin/Repair Instructions
POWER TRAIN:AXLE ASSEMBLY
Mfr Comm. #:
73966
Date Added:
May 24, 2021
Manufacturer:
JEEP
Summary
Warranty Bulletin D-21-06 Fast Feedback Program - Transfer Case, Prop Shaft and Front & Rear Axle Components - 2021 Jeep Grand Cherokee (WL)
Associated Products (1)
2021 Jeep Grand Cherokee
Associated Documents
- Download MC-10194032-0001.pdf↗
April 12, 2021•Document ID: 10221140
Service Bulletin/Repair Instructions
STRUCTURE; STRUCTURE:BODY:HATCHBACK/LIFTGATE
Mfr Comm. #:
S2123000023
Date Added:
September 26, 2022
Manufacturer:
JEEP
Summary
The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually
Associated Products (4)
2021 Dodge Durango 2021 Jeep Grand Cherokee 2020 Dodge Durango 2020 Jeep Grand Cherokee
Associated Documents
- Download MC-10221140-0001.pdf↗
April 12, 2021•Document ID: 10193993
Service Bulletin/Repair Instructions
VEHICLE SPEED CONTROL; SEATS
Mfr Comm. #:
S2123000023
Date Added:
May 24, 2021
Manufacturer:
JEEP
Summary
The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually
Associated Products (4)
2021 Dodge Durango 2021 Jeep Grand Cherokee 2020 Dodge Durango 2020 Jeep Grand Cherokee
Associated Documents
- Download MC-10193993-0001.pdf↗
April 9, 2021•Document ID: 10221137
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
S2108000093
Date Added:
September 26, 2022
Manufacturer:
DODGE
Summary
Apple CarPlay Does Not Work Or Not Connecting
Associated Products (60)
2021 Chrysler 300 2021 Dodge Challenger 2021 Dodge Charger 2021 Jeep Cherokee 2021 Jeep Compass 2021 Jeep Gladiator 2021 Jeep Grand Cherokee 2021 Jeep Renegade 2021 Jeep Wrangler 2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2021 Ram 4500 2021 Ram 5500 2020 Chrysler 300 2020 Chrysler Pacifica 2020 Chrysler Voyager 2020 Dodge Challenger 2020 Dodge Charger 2020 Dodge Durango+ 40 more
Associated Documents
- Download MC-10221137-0001.pdf↗
April 9, 2021•Document ID: 10193990
Service Bulletin/Repair Instructions
BACK OVER PREVENTION:DISPLAY FUNCTION; EQUIPMENT
Mfr Comm. #:
S2108000093
Date Added:
May 24, 2021
Manufacturer:
JEEP
Summary
Apple CarPlay Does Not Work Or Not Connecting
Associated Products (51)
2021 Chrysler 300 2021 Dodge Challenger 2021 Dodge Charger 2021 Jeep Cherokee 2021 Jeep Compass 2021 Jeep Gladiator 2021 Jeep Grand Cherokee 2021 Jeep Wrangler 2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2021 Ram 4500 2020 Chrysler 300 2020 Chrysler Pacifica 2020 Dodge Challenger 2020 Dodge Charger 2020 Dodge Durango 2020 Jeep Cherokee 2020 Jeep Compass 2020 Jeep Gladiator+ 31 more
Associated Documents
- Download MC-10193990-0001.pdf↗
April 8, 2021•Document ID: 10221134
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT
Mfr Comm. #:
S2008000011
Date Added:
September 26, 2022
Manufacturer:
CHRYSLER
Summary
Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
Associated Products (8)
2021 Chrysler Pacifica 2021 Chrysler Voyager 2021 Dodge Durango 2021 Jeep Grand Cherokee 2020 Chrysler Pacifica 2020 Chrysler Voyager 2020 Dodge Durango 2020 Jeep Grand Cherokee
Associated Documents
- Download MC-10221134-0001.pdf↗
April 8, 2021•Document ID: 10193987
Service Bulletin/Repair Instructions
BACK OVER PREVENTION:DISPLAY FUNCTION
Mfr Comm. #:
S2008000011 Rev.
Date Added:
May 24, 2021
Manufacturer:
DODGE
Summary
Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
Associated Products (6)
2021 Chrysler Pacifica 2021 Dodge Durango 2021 Jeep Grand Cherokee 2020 Chrysler Pacifica 2020 Dodge Durango 2020 Jeep Grand Cherokee
Associated Documents
- Download MC-10193987-0001.pdf↗
April 7, 2021•Document ID: 10221132
Service Bulletin/Repair Instructions
SEATS
Mfr Comm. #:
S2108000090
Date Added:
September 26, 2022
Manufacturer:
JEEP
Summary
Passenger Power Seat Does Operate Forward Or Rearward
Associated Products (2)
2021 Dodge Durango 2021 Jeep Grand Cherokee
Associated Documents
- Download MC-10221132-0001.pdf↗
April 7, 2021•Document ID: 10221100
Service Bulletin/Repair Instructions
WHEELS; ENGINE AND ENGINE COOLING
Mfr Comm. #:
9004363
Date Added:
September 26, 2022
Manufacturer:
JEEP
Summary
MOTOR, Blower with Wheel Blower motor making noise. Upon removing blower motor, inspect HVAC case for damage in the blower wheel area. Please call FCA Redacted Content to report findings. If no response in 15 minutes, proceed with repair.
Associated Products (2)
2021 Dodge Durango 2021 Jeep Grand Cherokee
Associated Documents
- Download MC-10221100-0001.pdf↗
April 7, 2021•Document ID: 10221097
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
9004009
Date Added:
September 26, 2022
Manufacturer:
JEEP
Summary
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
Associated Products (448)
2022 Alfa Romeo Stelvio 2022 Chrysler 300 2022 Chrysler Pacifica 2022 Chrysler Voyager 2022 Dodge Challenger 2022 Dodge Charger 2022 Dodge Durango 2022 Dodge Journey 2022 Jeep Cherokee 2022 Jeep Compass 2022 Jeep Gladiator 2022 Jeep Grand Cherokee 2022 Jeep Grand Wagoneer 2022 Jeep Renegade 2022 Jeep Wagoneer 2022 Jeep Wrangler 2022 Ram 1500 2022 Ram 2500 2022 Ram 3500 2022 Ram 4500+ 428 more
Associated Documents
- Download MC-10221097-0001.pdf↗
April 7, 2021•Document ID: 10193985
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
S2108000090
Date Added:
May 24, 2021
Manufacturer:
DODGE
Summary
Passenger Power Seat Does Operate Forward Or Rearward
Associated Products (2)
2021 Dodge Durango 2021 Jeep Grand Cherokee
Associated Documents
- Download MC-10193985-0001.pdf↗
April 7, 2021•Document ID: 10193953
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; WHEELS
Mfr Comm. #:
9004363
Date Added:
May 24, 2021
Manufacturer:
JEEP
Summary
MOTOR, Blower with Wheel Blower motor making noise. Upon removing blower motor, inspect HVAC case for damage in the blower wheel area. Please call FCA Redacted Content to report findings. If no response in 15 minutes, proceed with repair.
Associated Products (2)
2021 Dodge Durango 2021 Jeep Grand Cherokee
Associated Documents
- Download MC-10193953-0001.pdf↗
April 1, 2021•Document ID: 10221185
Service Bulletin/Repair Instructions
VISIBILITY
Mfr Comm. #:
0805321
Date Added:
September 26, 2022
Manufacturer:
JEEP
Summary
Mirror SOS and Assist Buttons Inoperative This bulletin involves replacing the headliner to correct an issue with a missing wiring harness secured to the headliner. Customers may experience the following:The SOS and Assist buttons on the rearview mirror do not work.If the vehicle does not have an active SiriusXM Guardian? subscription this feature will not activate. This repair is to have the SOS and Assist system working so when the subscription is active it will work properly.
Associated Products (1)
2020 Jeep Grand Cherokee
Associated Documents
- Download MC-10221185-0001.pdf↗
April 1, 2021•Document ID: 10194038
Service Bulletin/Repair Instructions
VISIBILITY
Mfr Comm. #:
08-053-21 REV. A
Date Added:
May 24, 2021
Manufacturer:
JEEP
Summary
Mirror SOS and Assist Buttons Inoperative This bulletin involves replacing the headliner to correct an issue with a missing wiring harness secured to the headliner. Customers may experience the following:The SOS and Assist buttons on the rearview mirror do not work.If the vehicle does not have an active SiriusXM Guardian? subscription this feature will not activate. This repair is to have the SOS and Assist system working so when the subscription is active it will work properly.
Associated Products (1)
2020 Jeep Grand Cherokee
Associated Documents
- Download MC-10194038-0001.pdf↗
March 31, 2021•Document ID: 10220992
Service Bulletin/Repair Instructions
VISIBILITY; ELECTRICAL SYSTEM
Mfr Comm. #:
0805321
Date Added:
September 26, 2022
Manufacturer:
JEEP
Summary
Mirror SOS and Assist Buttons Inoperative This bulletin involves replacing the headliner to correct an issue with a missing wiring harness secured to the headliner. Customers may experience the following: The SOS and Assist buttons on the rearview mirror do not work. If the vehicle does not have an active SiriusXM Guardian? subscription this feature will not activate. This repair is to have the SOS and Assist system working so when the subscription is active it will work properly.
Associated Products (1)
2020 Jeep Grand Cherokee
Associated Documents
- Download MC-10220992-0001.pdf↗
March 31, 2021•Document ID: 10220923
Service Bulletin/Repair Instructions
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); SUSPENSION
Mfr Comm. #:
S1723000007RevF
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
Associated Products (18)
2020 Jeep Grand Cherokee 2020 Ram 1500 2019 Jeep Grand Cherokee 2019 Ram 1500 2018 Jeep Grand Cherokee 2018 Ram 1500 2017 Jeep Grand Cherokee 2017 Ram 1500 2016 Jeep Grand Cherokee 2016 Ram 1500 2015 Jeep Grand Cherokee 2015 Ram 1500 2014 Jeep Grand Cherokee 2014 Ram 1500 2013 Jeep Grand Cherokee 2013 Ram 1500 2012 Jeep Grand Cherokee 2011 Jeep Grand Cherokee
Associated Documents
- Download MC-10220923-0001.pdf↗
March 31, 2021•Document ID: 10220843
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
9004361
Date Added:
September 26, 2022
Manufacturer:
JEEP
Summary
NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment. If the pins are missing request to add the dowel pin first and then install the transmission
Associated Products (38)
2019 Dodge Charger 2018 Dodge Charger 2017 Dodge Charger 2016 Dodge Charger 2015 Dodge Charger 2014 Chrysler 300 2014 Dodge Challenger 2014 Dodge Charger 2013 Chrysler 300 2013 Dodge Challenger 2013 Dodge Charger 2012 Chrysler 300 2012 Dodge Challenger 2012 Dodge Charger 2011 Chrysler 300 2011 Dodge Challenger 2011 Dodge Charger 2010 Chrysler 300 2010 Dodge Challenger 2010 Dodge Nitro+ 18 more
Associated Documents
- Download MC-10220843-0001.pdf↗
March 31, 2021•Document ID: 10220840
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
9004009
Date Added:
September 26, 2022
Manufacturer:
SPRINTER
Summary
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
Associated Products (22)
2005 Chrysler 300 2005 Chrysler 300C 2005 Chrysler Crossfire 2005 Chrysler Pacifica 2005 Chrysler PT Cruiser 2005 Chrysler Sebring 2005 Chrysler Town and Country 2005 Chrysler Voyager 2005 Dodge Charger 2005 Dodge Dakota 2005 Dodge Durango 2005 Dodge Grand Caravan 2005 Dodge Magnum 2005 Dodge Neon 2005 Dodge Nitro 2005 Dodge Ram 2005 Dodge Stratus 2005 Dodge Viper 2005 Jeep Commander 2005 Jeep Grand Cherokee+ 2 more
Associated Documents
- Download MC-10220840-0001.pdf↗

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