Jeep Gladiator Complaints

996 consumer complaints on file.

#11394659February 4, 2021
POWER TRAIN
THERE ARE NOW 2 RECALLS ON MANUAL TRANSMISSION CLUTCH FAILURES. ORIGINAL RECALL 20V124000 AND A NEW ONE 21V028000. BOTH ARE FOR CATASTROPHIC PRESSURE PLATE FAILURES FOR CLUTCH SLIPPING, OVERHEATING AND FRAGMENTING. WHAT IS GOING TO HAPPEN TO ALL THESE PRESSURE PLATES WHEN THE CLUTCH DISK WEARS DOWN OVER TIME AS IS NORMAL FOR A MANUAL TRANSMISSION AND STARTS SLIPPING THEN? IT WILL MOST LIKELY OVERHEAT THESE PRESSURE PLATES AND CAUSE FAILURE THEN. IF THESE PRESSURE PLATES ARE DEFECTIVE THEY NEED TO BE COMPLETELY REPLACED AND NOT JUST REROUTE ELECTRICAL LINES AND REPROGRAM THE SOFTWARE TO LIMIT ENGINE TORQUE. FIX THE ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394538February 3, 2021
POWER TRAIN, SUSPENSION
DEATH WOBBLE AND VIBRATION WHEN VEHICLE HOT IN DIFFERENT SURFACES LIKE CROSSING BRIDGE WHEELS AND STEERING UNCONTROLLABLE AT HIGH SPEED OVER 40 MPH. UNUSUAL SMELL INSIDE CABIN. THIS HAPPENS ON HIGHWAY AFTER ABOUT TWO HOURS OF DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394299February 2, 2021
POWER TRAIN
I NOTICED A STRONG BURNING SMELL DRIVING MY 2020 JEEP GLADIATOR WHILE DRIVING A FOREST ACCESS ROAD IN COLORADO. WHEN I TURNED THE CAR OFF AND THEN BACK ON AGAIN THE CAR FAILED TO MOVE WHEN PUT INTO GEAR. AFTER MULTIPLE ATTEMPTS - THE JEEP WOULD GO INTO GEAR BUT THE WHEELS NEVER ENGAGED. IT WAS TOWED FROM THE MOUNTAINS TO THE DEALER IN DENVER WHERE IT WAS DISCOVERED THAT THE CLUTCH WAS "CHARRED". THE JEEP HAD 16,000 MILES ON IT.I HAVE DRIVEN MANUAL TRANSMISSIONS MY ENTIRE LIFE (I AM 60 YRS OLD) AND NEVER HAD A CLUTCH GO UNDER 100K ON 6 VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394355February 2, 2021
VISIBILITY/WIPER
OUR 2020 JEEP GLADIATOR HAS A DEFROST ISSUE ONLY DEFROSTS CENTER AND IN WINTER WEATHER CONDITIONS SNOW BUILDS UP IN THE VIEW OF THE DRIVER THERE ARE MANY COMPLAINTS ON THE JEEP FORUMS. AIR FLOW ONLY COMES OUT OF CENTER VERY LITTLE ON DRIVERS SIDE AND LITTLE ON PASSENGER SIDE. BROUGHT TO DEALERSHIP TO HELP WITH ISSUE. THEN WAS TOLD THAT'S HOW IT'S DESIGNED. DUE TO SAFETY MY WIFE WILL NOT DRIVE LONG DISTANCE WHEN IT SNOWS JUST FIGURED ON ALL ISSUES JEEP WOULD HAVE A FIX FOR .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390365January 27, 2021
ELECTRICAL SYSTEM, STEERING
STEERING WANDERS LEFT TO RIGHT START STOP BATTERY WON'T CHARGE REAR DEFROSTER 1/3 WORKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389843January 25, 2021
VISIBILITY/WIPER
FRONT WINDSHIELD DEFROSTER DESIGN IS [XXX]. IT ONLY BLOWS AIR STRAIGHT UP THE CENTER. SO, WHERE THE DRIVER LOOKS, WHERE THE PASSENGER LOOKS, AND THE WIPERS THEMSELVES, DOES NOT GET DEFROSTED. ALWAYS COVERED IN ICE. I NEED TO STOP AND SCRAPE THE WINDSHIELD EVERY 10-15 MINUTES, EVEN WITH THE DEFROSTERS ON HIGH. HORRIBLE, AND VERY UNSAFE DESIGN, BY JEEP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389039January 20, 2021
STEERING
I'VE OWNED MY GLADIATOR 6 MONTHS. I HAVE PUT JUST OVER 6,000 MILES ON IT, AND SINCE THE FIRST WEEK, IT HAS DRIVEN LIKE COMPLETE GARBAGE. IT WANDERS ALL OVER THE ROAD, AND CONSTANTLY NEEDS OVER STEER CORRECTION TO KEEP THE VEHICLE GOING STRAIGHT. AFTER DOING SOME LIGHT INVENSTIGATION, JEEP KNOWS THAT THIS IS A WIDE SPREAD ISSUE. THEY ISSUED A TSB REPAIR FOR THIS PROBLEM, AND I HAVE HAD IT COMPLETED. ONCE COMPLETED, THERE WAS NO NOTICEBLE DIFFERENCE. IF ANYTHING IT WAS WORSE. DRIVER FATIGUE IS EXPERIENCED WITH EVERY RIDE IN THE VEHICLE. IT HAS STEERING DEAD SPOTS AT 10 AND 2 ON THE STEERING WHEEL. THE STEERING WHEEL IS LIMP AND UNRESPONSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387780January 12, 2021
STEERING
THE STEERING IS LOOSE AND TENDS TO WANDER, MOST NOTICEABLE GOING FREEWAY SPEEDS. I AM CONSTANTLY CORRECTING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387477January 11, 2021
STRUCTURE:BODY, STEERING
DRIVING ON INTERSTATE SPEED APPROX 65, TRUCK BEGINS TO SHAKE UNCONTROLLABLY . PULL TO DISABLED VEHICLE LANE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387239January 8, 2021
STEERING
THE STEERING WHEEL ON MY JEEP GLADIATOR HAS A LOT OF PLAY WHICH ALLOWS THE STEERING WHEEL TO TURN LEFT AND RIGHT WITHOUT THE WHEELS MOVING. AND ALSO THE WHEELS CAN MOVE LEFT AND RIGHT WITHOUT TURNING THE STEERING WHEEL. YOU HAVE TO CONSTANTLY CORRECT THE STEERING. I CONTACTED A LOCAL DEALERSHIP IN MAY OF 2020 ABOUT MY CONCERN BUT WAS TOLD IT WAS NORMAL. RECENTLY FCA CONTACTED ME ABOUT A FIX WHICH INVOLVED REPLACING THE STEERING GEAR BOX. HOWEVER I'M HAVING TROUBLE GETTING THE REPAIR PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385732December 31, 2020
STRUCTURE:BODY
BOTH LATCHES ON MY 2020 JEEP GLADIATOR SOFT TOP INADVERTENTLY UNLATCHED WHILE DRIVING ON INTERSTATE AT APPROXIMATELY 75 MPH, CAUSING THE TOP TO START OPENING. DRIVER AND PASSENGER GRABBED TOP AND CONDUCTED EMERGENCY STOP ON SHOULDER OF INTERSTATE TO KEEP THE SOFT TOP FROM FULLY OPENING. THE INADVERTENT OPENING OCCURRED THREE TIMES IN SPAN OF 15 MINUTES AT INCREASINGLY SLOWER SPEEDS. TO CONTINUE OUR TRIP, WE WERE ABLE TO SECURE THE SOFT TOP TO WINDOW FRAME WITH BUNGEE STRAPS INSTALLED OVER THE LATCHES TO KEEP LATCHES IN PLACE. CONCERNED THAT AN INADVERTENT OPENING OF THE SOFT TOP AT INTERSTATE SPEED MIGHT CAUSE DRIVER TO LOOSE CONTROL OF VEHICLE WHILE DEALING WITH GRABBING THE SOFT TOP AT HIGH SPEED, STRUCTURAL DAMAGE TO TOP, AND/OR POTENTIAL FOR SOFT TOP TO DEPART THE JEEP AND DAMAGE VEHICLES DRIVING BEHIND. THE STRUCTURAL ISSUES APPEARS TO BE WITH THE DESIGN OF THE TWO LATCHES THAT SECURE THE SOFT TOP TO WINDOW FRAME. LATCHES SEEM TOO WEAK/LOOSE TO PROVIDE SECURE CLOSURE OF THE SOFT TOP. I TOOK THE JEEP GLADIATOR TO A CHRYSLER/DODGE/JEEP DEALER AND THE DEALER SERVICE REPRESENTATIVE STATED THERE WAS A TECHNICAL BULLETIN FOR ADJUSTING THE LATCHES. THE DEALER MECHANIC ADJUSTED MY JEEP'S LATCHES ACCORDING TO TSB SPECIFICATIONS. IN MY OPINION, THE LATCHES ARE STILL LOOSE AND UNSTABLE. WILL NOT DRIVE MY JEEP AT HIGHWAY SPEED UNTIL THE ISSUE IS FIXED. I CONTACTED CHRYSLER AND WAS ASSIGNED A CASE MANAGER TO HOPEFULLY RESOLVE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385255December 28, 2020
POWER TRAIN, STEERING, SUSPENSION
THE VEHICLE STARTS WITH THE FRONT SUSPENSION MOVING UNCONTROLLABLY FROM SIDE TO SIDE AND YANKS YOUR STEERING OUT OF CONTROL ( DEATH WOBBLE) DID IT 6 TIMES TO THE POINT THAT I CAN NOT TRUST THE VEHICLE BECAUSE IT GOES OUT OF STEERING CONTROL BOTH FRONT TIRES MOVE UNCONTROLLABLY SIDE TO SIDE LIKE IF BOTH WHERE FLAT AND YANKS YOU SIDE TO SIDE TAKES YOU OUT OF ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385307December 28, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE SPEEDOMETER DISPLAYED ERRONEOUS INFORMATION INDICATING AN INACCURATE SPEED. WHILE TRAVELING APPROXIMATELY 65 MPH, THE SPEEDOMETER READING WAS 83 MPH. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER ELK GROOVE JEEP LOCATED AT 8575 LAGUNA GROVE DR, ELK GROVE, CA 95757 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385321December 28, 2020
VISIBILITY/WIPER
THE DEFROSTER DOES IS NOT DESIGNED TO BLOW HOT AIR ACROSS THE ENTIRE WINDSHIELD RESULTING IN A SERIOUS VISIBILITY ISSUE DURING INCLEMENT WEATHER. IN ADDITION TO THE ICE BUILDUP ON THE WINDSHIELD THE WIPERS BECOME DISABLED BECAUSE THE AREA THAT THEY REST ON DOES NOT RECEIVE DEFROSTER HEAT. A QUICK SEARCH ONLINE REVEALS SEVERAL FORUMS AND VIDEOS OF OWNERS EXPERIENCING THE SAME ISSUES. IN ADDITION THE LED HEADLIGHT DESIGN COLLECTS SNOW AND ICE AND BECOMES COMPLETELY BLOCKED AND RESULTS IN ZERO VISIBILITY DURING SNOWY CONDITIONS. THE DEALER AND JEEP HAVE SAID THAT THERE IS NO FIX FOR EITHER PROBLEM. THE VEHICLE WAS IN MOTION AT 15 MPH WHEN THE ICING BEGAN AND DID NOT GET BETTER REGARDLESS OF SPEED,. THE JEEP GLADIATOR WINDSHIELD DEFROST AND LED HEADLIGHT DESIGNS ARE A HAZARD. BELOW IS A LINK TO THE EXACT ISSUE. HTTPS://WWW.JEEPGLADIATORFORUM.COM/FORUM/THREADS/DEFROSTER-ISSUES.36391/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385069December 26, 2020
VISIBILITY/WIPER
MY TRUCK FAILS TO DEFROST ABOUT 1/2 TO 1/3 OF MY WINDSHIELD ON THE PASSENGER-SIDE OF THE VEHICLE. I NOTICED THIS BEHAVIOR IN MY TRUCK THE DAY I PICKED IT UP. FOR ME, IT DOESN'T DEFROST THE 1/3 OF THE WINDSHIELD IN FRONT OF THE PASSENGER SEAT, INHAVE HEARD FROM OTHER JEEP GLADIATOR AND JEEP WRANGLER OWNERS THAT THE DEFROSTING ISSUE CAN BE MORE SEVERE, OR CAUSE MORE OF THE WINDSHIELD TO BE COVERED IN FROST. I ACTUALLY HAD TO CARRY A PIECE OF CARDBOARD ON MY DASHBOARD TO HOLD OVER THE VENTS TO DISTRIBUTE THE AIR TO THE PASSENGER SIDE. WHEN I SPOKE WITH JEEP OVER THE PHONE, THEY JUST SAID 'WE HAVEN'T HEARD OF THIS/THERE IS NO TSB, ETC.' I HAVE MADE IT CLEAR MANY TIMES THAT I CONSIDER IT A SAFETY ISSUE WITH BOTH JEEP DIRECTLY AND WITH TWO SEPARATE DEALERS'NONE OF WHICH SEEM TO EVEN WANT TO ACKNOWLEDGE OR TEST FOR THE ISSUE'EVEN THOUGH VISIBILITY (ESPECIALLY IN WINTER CONDITIONS) IS A HUGE SAFETY CONCERN IN MY OPINION (IF NOT JEEP/FCA'S).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384899December 25, 2020
STEERING, SUSPENSION, WHEELS
WHILE DRIVING AT HIGHWAY SPEED, APPROXIMATELY 60 MPH, WENT OVER A ROUGH SURFACE ON THE ROAD AND THE GLADIATOR STARTER SHAKING AS IF I HAD HAD A BLOW-OUT. ONCE I SLOWED DOWN IT STABILIZED. HOWEVER, IT IS A SAFETY ISSUE AS IT HAS ALREADY HAPPENED TWICE IN A HIGH TRAFFIC AREA. UPON RESEARCHING ON THE INTERNET, I'VE COME TO LEARN THAT IT IS A VERY COMMON PROBLEM CALLED "DEATH WOBBLE" THAT HAPPENS ON JEEP OFF-ROAD VEHICLES, WHICH MAKES IT ALL THE MORE CRITICAL THAT NHTSA REQUIRE CHRYSLER-FIAT TO COME UP WITH A SOLUTION. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384762December 23, 2020
STEERING
THE STEERING FEEL IS VERY LOSE. THE TRUCK HAS THE FEELING LIKE IT WANDERS IN THE LANE AND ALWAYS NEEDS STEERING CORRECTION TO KEEP IT GOING STRAIGHT. NONE OF MY OTHER CARS HAVE EVER DRIVEN LIKE THIS INCLUDING MY PAST JEEPS. THIS MAINLY HAPPENS AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384559December 22, 2020
STEERING
WHILE DRIVING APPROXIMATELY 45MPH ON A 2 LANE ROAD, MY STEERING WHEEL BECAME STUCK OR FROZEN IN ITS POSITION. I WAS UNABLE TO COURSE CORRECT, AND ENDED UP BRAKING INTO THE MEDIAN. I NEVER LOST ENGINE POWER, OR POWER STEERING. THE WHEEL WAS SIMPLY LOCKED, STUCK, OR FROZEN. ONCE STOPPED, I TRIED THE WHEEL AGAIN, AND IT WORKED. I'VE SINCE TAKEN THE VEHICLE TO JEEP, AND THEY ARE ATTEMPTING REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384069December 18, 2020
STEERING
EXCESSIVE STEERING WANDER/ROAD WALKING. THIS IS BEING REPORTED IN LARGE NUMBERS OF JEEP GLADIATOR VEHICLES IN ALL JEEP FORUMS. ESPECIALLY DANGEROUS AT HIGHWAY SPEEDS, AND WITH INCREASED WINDS, OR TOWING. JEEP CURRENTLY HAS A TECHNICAL SERVICE BULLETIN 08-074-20 ACTIVATED, BUT DEALERSHIPS DON'T HAVE AVAILABLE STOCK OF THE REPLACEMENT STEERING BOX CALLED FOR, AND SEEM DISINTERESTED IN REPLACING BECAUSE IT IS NOT A RECALL. THIS CONDITION AND PROBLEM HAS BEEN PRESENT SINCE BUYING THE VEHICLE, AND THAT IS CONSISTENT WITH REPORTS BY OTHER BUYERS ACROSS ALL FORUMS. PLEASE CONSIDER MAKING A RECALL, AS THE PROBLEM IS DANGEROUS, AND AFFECTS MOST VEHICLES, SO AS TO FACILITATE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382828December 10, 2020
STEERING
TRUCK WANDERS ON HIGHWAY. STEERING HAS PLAY IN IT THAT IS BASICALLY A DEAD SPOT ROUGHLY 2 INCHES EACH WAY FROM CENTER. RETURNED TO DEALER THEY ACKNOWLEDGED THIS IS A KNOW PROBLEM WITH THE STEERING. SERVICE MANAGER TOLD MY WIFE AND I THAT JEEP DOES NOT HAVE A FIX FOR THE PROBLEM AND QUOTE "YOU CAN EITHER DRIVE IT THE WAY IT IS OR LET IS SIT IN DRIVEWAY". SERVICE MANAGER UNSURE WHAT THE ISSUE IS BUT ADMITTED TO ME THAT THERE IS PLAY IN THE STEERING. WE DROVE A COMPARATIVE NEW FROM THE LOT AND THE ISSUE WAS SLIGHTLY WORSE ON IT. STILL WAITING, NOW SIX CALENDAR DAYS, FOR RESPONSE FROM SERVICE MANAGER ABOUT NEXT STEPS. I SEE THAT THIS IS A COMMON COMPLAINT AND WOULD LIKE TO COMPANY TO ISSUE A RECALL FOR THIS SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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