Jeep Gladiator Complaints

996 consumer complaints on file.

#11414552April 30, 2021
SUSPENSION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
ONE OR MORE OF THE SUSPENSION KITS SOLD BY ROCK KRAWLER USED INFERIOR MATERIALS IN THE CONTROL ARM BUSHINGS THAT WILL BREAK DOWN WITH THE USE OF HYDROCARBONS (GREASE) CAUSING SLOP/PLAY IN THEM WHICH COULD CAUSE ERRATIC AND OR LOSS OF STEERING CONTROL PARTICULARLY IN THE FRONT ARMS. THEIR ARMS REQUIRE THAT THEY BE GREASED PERIODICALLY AS ROUTINE MAINTENANCE. THEY DID NOT MAIL OUT ANY NOTICES TO THE CUSTOMERS THAT PRUCHASED THE DEFECTIVE ARMS BUT RATHER LEFT IT UP TO THE CONSUMERS TO FIND OUT ON THEIR OWN. THEY HAVE A VIDEO ON YOUTUBE AND A LINK ON THEIR WEBSITE IN REFERENCE TO A TSB #2 BUT UNAWARE CUSTOMERS MAY BE IN JEOPARDY WITH THE SAFETY OF THEIR LIVES OR OTHERS. THE BUSHINGS AS THEY STATE WERE SUPPLIED BY DAYSTAR. HERE IS A LINK TO THEIR WEBSITE LISTING THE TSB'S: HTTPS://ROCKKRAWLER.COM/TECHNICAL-SERVICE-BULLETINS/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408663April 18, 2021
ELECTRICAL SYSTEM
THE VEHICLE RADIO WILL EXPERIENCE A VERY LOUD POPPING SOUND THROUGH THE BASE RADIO SPEAKERS AS IT APPEARS TO SHORT OUT WHILE AT START UP OR DRIVING. THIS IS VERY STARTLING AND DISTRACTING TO THE DRIVER AND MAY RESULT IN AN ACCIDENT. THE RADIO ALSO LOSES TIME OFTEN, THE VEHICLE HAS BEEN TO THE DEALERSHIP AT LEAST 13 TIMES FOR THIS. JEEP CARES ADVISED ME TO GET TSB ( TECHNICIAN SERVICE BULLETIN) # 08-015-21. THIS UPDATE WAS SUPPOSE TO FIX " EVERYTHING " THIS WAS NOT THE CASE. WHEN AT START UP THE RADIO WENT TO A BLACK SCREEN AND LOCKED UP FOR NEARLY A WEEK. THE NEXT WEEK IT BEGAN TO WORK AGAIN AND THEN WHILE BACKING OUT OF MY DRIVEWAY THE LOUD POP APPEARED AGAIN AS THE RADIO SHORTED OUT AS IT HAS BEEN. A VIDEO OF THE LOCKED UP RADIO AND INFORMATION WAS SENT TO JEEP CARES WHO DISMISSED THESE EVENTS SAYING TO JUST TAKE IT TO THE DEALERSHIP WHEN IT OCCURRES. THIS IS IMPOSSIBLE AS IT ONLY LAST ABOUT A MINUTE WHEN IT SHORTS OUT WITH THE STARTLING POP SOUND. JEEP HAS NOT BEEN ABLE TO FIX THESE BASE RADIOS SINCE 2018 AND NOW IN 2021 MY JEEP GLADIATOR IS STILL UNCHANGED, THE SUPPOSED TSB FIX HAS FIXED NOTHING. THE SUDDEN STARTLING LOUD SOUND HAS JARRED ME ENOUGH TO NEARLY GO OUT OF MY LANE WHILE ON THE HIGHWAY AS IT IS COMPARATIVELY LOUD AS A RIFLE BEING FIRED FROM THE SPEAKERS. PLEASE LOOK INTO THIS SAFETY CONCERN AS JEEP SEEMS TO BE IGNORING CUSTOMERS CONCERNS ON THIS ISSUE. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408512April 17, 2021
AIR BAGS
I HIT A GUARDRAIL AT 70 MPH ON AN INTERSTATE WITH THE FRONT RIGHT BUMPER AND ROLLED THE VEHICLE WITHOUT ANY AIRBAGS DEPLOYING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11408145April 14, 2021
STEERING
JEEP WONDERS TO THE LEFT OR TO THE RIGHT HAVING TO COORRECT THE STEERING WHEEL ALL THE TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407347April 10, 2021
UNKNOWN OR OTHER
MANUFACTURE SAFETY RECALL ISSUED NHTSA#21V-028, RECALL #Y07 2018-2020 JL & 2020 JT SOFTWARE UPDATE. THE IS STILL NO SOLUTION FROM JEEP. IT'S BEEN OVER 3 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406955April 7, 2021
STEERING
WHILE DRIVING AT ANY SPEED THE VEHICLE STEERING CONSTANTLY WANDERS LEFT TO RIGHT. STEERING RESPONSE IS VERY SLOW AND IS VERY DANGEROUS AT HIGHWAY SPEEDS AS VEHICLE PULLS TO LEFT OR RIGHT CAUSING DANGEROUS OVER CORRECTION BECAUSE OF UNRESPONSIVE STEERING. THE PROBLEM OCCURS IN ALL WEATHER CONDITIONS AND HAD HAD THE PROBLEM SINCE IT WAS NEW. VEHICLE CURRENTLY HAS 5300 MILES ON IT. THE CHRYSLER DEALER HAS NO INTEREST IN TAKING CARE OF THE PROBLEM EVEN THOUGH THEY ARE AWARE OF THE SERVICE BULLETIN ISSUED BY CHRYSLER THAT CONFIRMS THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406388April 5, 2021
SERVICE BRAKES
VERY SPONGINESS, BRAKE PEDAL GOES TO THE FLOOR. BOTH WHEN TRYING TO START THE VEHICLE AND WHEN IN MOTION ON CITY STREET OR HIGHWAY. THIS VEHICLE HAS BEEN IN TO A JEEP GLADIATOR DEALER, THEY ACKNOWLEDGED THE PROBLEM BUT NOT FIX THE BRAKE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405091March 26, 2021
STEERING
THE VEHICLE AT HIGHER SPEEDS IS HARD TO CONTROL AND KEEP STRAIGHT. THE STEERING SEEMS TO BE LOOSE AND HAVE TOO MUCH PLAY. THIS MAKES IT HARD TO STAY IN THE LANE WITHOUT CONSTANTLY MOVING THE STEERING BY WHEEL LEFT AND RIGHT AS IF YOU WERE PLAYING A VIDEO GAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404357March 22, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2021 JEEP GLADIATOR. THE CONTACT STATED WHILE DRIVING 67 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT ADJUSTED THE BATTERY TERMINAL FOR THE VEHICLE TO RESTART AND OPERATE AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER MIRACLE CHRYSLER DODGE JEEP RAM (1290 NASHVILLE PIKE, GALLATIN, TN 37066) WHO INSPECTED THE VEHICLE BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,400. INVALID VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404192March 22, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2021 JEEP GLADIATOR. THE CONTACT STATED THAT THE UPON PLACING THE GEAR SHIFTER INTO REVERSE, THE VEHICLE WOULD NOT REVERSE OR OPERATE AS NEEDED. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE REVERSE AND DRIVE LIGHTS WERE FLASHING ON THE SHIFTER COLUMN. THE VEHICLE WAS TAKEN TO MARLOW MOTOR COMPANY CHRYSLER DODGE JEEP RAM (707 N. COMMERCE AVE, FRONT ROYAL, VA 22630) HOWEVER, THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE REMAINED IN POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404078March 21, 2021
STEERING
ON THE HIGHWAY INCREASING SPEEDS THE VEHICLE BECAME HARD TO STEER AND STAY IN LANE AS GETTING UP TO THE SPEED LIMIT OF 70 MPH IT BECAME WORSE WITH THE VEHICLE GOING BACK AND FORTH MAKING IT DANGEROUS TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402686March 12, 2021
VISIBILITY/WIPER
I BOUGHT THIS VEHICLE DEC 15, 2020. I HAVE LESS THAN 3,000 MILES ON THE VEHICLE, AND I HAVE DRIVEN THE VEHICLE LESS THAN 3 MONTHS. THE DRIVER SIDE VISOR BROKE AT THE MOUNT, WHICH CREATES A VISIBILITY ISSUE BECAUSE IT HANGS AND OBSTRUCTS THE VIEW TO DRIVE SAFELY. I NOTICED THAT THE PASSENGER MOUNT FOR THE VISOR IS ALSO LOOSE/HAS A LOT OF PLAY. APPARENTLY THIS IS A COMMON ISSUE WITH GLADIATORS AND WRANGLERS AS THE DEALERSHIP CONFIRMED THEY HAVE HAD TO REPLACE THEM BEFORE AND THERE ARE A LOT OF OWNERS OF THESE MODELS EXPERIENCING THE SAME ISSUE ON PRACTICALLY NEW VEHICLES OR AT LOW MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402702March 12, 2021
VISIBILITY/WIPER
DRIVER VISOR AT MOUNT POINT BROKE CAUSING VISOR TO HANG AND OBSTRUCT DRIVER VIEW OF WINDSHIELD. TRUCK HAS BEEN DRIVEN LESS THAN 3000 MILES/3 MONTHS. APPARENTLY THIS IS A COMMON ISSUE. I HAVE ATTACHED PICTURES OF THE CHEAP, WEAK, PLASTIC FITTING THAT SWIVELS AND HOLDS MOST OF THE VISORS WEIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400100March 10, 2021
STEERING
I RECENTLY PURCHASED THE JEEP GLADIATOR AND THE STEERING SEEMS EXTREMELY LOOSE AS IF I DON'T HAVE CONTROL OVER 50 MPH. I HAVE TO CONSTANTLY MAKE CORRECTIONS WHEN DIVING ON THE HIGHWAY AS IT REQUIRES INTENSE FOCUS NOT TO VEER INTO OTHER LANES. I TOOK MY VEHICLE TO A JEEP DEALERSHIP TO ADDRESS THE LOOSENESS AND THEY EXPLAINED THAT THE STEERING BOX NEEDS TO BE REPLACED, IN WHICH THEY DID. NEEDLESS TO SAY; BECAUSE, I AM POSTING THIS COMPLAINT, THE STEERING STILL FEELS TOO LOOSE, MAKING ME REGRET PURCHASING THIS VEHICLE. THE STEERING PROBLEM NEEDS TO BE ADDRESSED IMMEDIATELY, IT IS TOO DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397406February 22, 2021
ENGINE
I HAVE HAD THE JEEP GLADIATOR SINCE NOVEMBER 2019 AND IT HAS HAD MULTIPLE ENGINE ISSUES ON THREE DIFFERENT OCCASIONS LEADING UP TO WHAT I WAS TOLD WAS "BLOWN HEAD GASKETS". IT STARTED AFTER JUST A FEW MONTHS WITH LESS THAN 1000 MILES WITH THE CHECK ENGINE LIGHT COMING ON. THE ENGINE WOULD ALSO RUN ROUGH. THEY BELIEVED IT WAS BAD FUEL. AT APPROXIMATELY 8 MONTHS THE SAME THING HAPPENED AT AROUND 3500 MILES. THIS TIME THE SAID IT WAS A BAD CYLINDER. NOW AT 14 MONTHS AND AT AROUND 8000 MILES MY HIGH TEMP LIGHT CAME ON OUT OF NO WHERE AND SMOKE APPEARED UNDER THE HOOD. I HAD PREVIOUSLY JOKED WITH THEM THAT THEY HAD JUST DISABLED THE CHECK ENGINE LIGHT AS THAT NEVER CAME ON. I WAS ONLY GOING ABOUT 20 MILES PER HOUR AND PULLED INTO A GAS STATION. MEGEE MOTORS HAS FULL RECORDS OF THE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396014February 12, 2021
STEERING
CURRENTLY ON MY 6TH BAD/DANGEROUS STEERING GEAR BOX. 4 BAD ALUMINUM & 2 BAD 'UPGRADED' STEEL BOXES. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED BECAUSE OF THE GIANT DEAD-ZONE OR FREE-PLAY IN THESE BOXES. I THOUGHT THE PROBLEM WOULD BE FIXED WHEN THEY SWITCHED TO STEEL CONSTRUCTION, BUT I WAS SADLY MISTAKEN. THE PROBLEM REMAINS THAT THERE IS ZERO QUALITY CONTROL AT THE MANUFACTURING PLANT FOR THESE GEAR BOXES, AND IT'S FCA'S UNETHICAL PRACTICES THAT ARE TO BLAME. IMO. THEY COULD STEP UP TSB 08-074-20 TO A RECALL, BUT THE ROOT OF THE PROBLEM STILL REMAINS. THESE UNETHICAL SCUM BAGS DO NOT CARE ONCE THEY HAVE OUR MONEY. CAN I CALL FOR A REAL FEDERAL INVESTIGATION INTO THE FCA ON THIS PLATFORM? WHEN YOUR KIDS RADIO FLYER WAGON HAS TIGHTER STEERING THAN YOUR BRAND NEW $50K JEEP, THERE'S A PROBLEM. ALL THE PLAY IS INSIDE THE STEERING BOX. I SENT ONE OF THESE BAD BOXES TO A SPECIALTY SHOP, AND HERE ARE THEIR FINDINGS........... THE BALL SIZING IN THE WORM GEAR NEEDS TO BE UPSIZED/RE-MACHINED TO GET THE PROPER FITMENT FOR NO FREEPLAY. THE PRELOAD ON THE VALVING WAS INCORRECT, THE VALVE WAS MISBALANCED, BEARING PRELOAD INCORRECT, THE ADJUSTMENT CAP FOR THE VALVING WAS NOT PROPERLY STAKED CAUSING IT TO TEAR UP THE THREADS, AND 'WE DON'T UNDERSTAND HOW THE ENGINEERS THOUGHT THAT A STEERING GEAR, BUILT LIKE THAT WOULD BE OK'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395940February 12, 2021
STEERING
STEERING IS LOOSE AND IS DIFFICULT TO STAY IN LANE WHEN DRIVING. THE PROBLEM AMPLIFIES WITH SPEED AND REQUIRES CONSTANT DANGEROUS OVER CORRECTION ESPECIALLY IN ADVERSE CONDITIONS LIKE SNOW OR ICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395941February 12, 2021
VISIBILITY/WIPER
DEFROST ONLY WORKS FOR THE CENTER PORTION OF THE WINDSHIELD. NO AIR COMES FROM THE RIGHT OR LEFT SIDES OF THE DEFROST VENTS. THE LEADS TO LOSS OF VISIBILITY FOR THE DRIVER ESPECIALLY IN ADVERSE CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395179February 8, 2021
STEERING
FRONT WHEELS START VIOLENTLY WOBBLING AT HIGHER SPEEDS ON THE FREEWAY MAKING STEERING AND HANDLING THE VEHICLE ALMOST IMPOSSIBLE. THE ONLY WAY TO STOP IT IS TO PULL OVER AND STOP THE VEHICLE MOTION. IT IS A SERIOUS AND DANGEROUS PROBLEM. THIS HAS HAPPENED OCCASIONALLY AND UNPREDICTABLY SINCE THE VEHICLE WAS NEW. DODGE SAYS THEY HAVE NO FIX READY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394957February 6, 2021
POWER TRAIN
VERY CONCERNED ABOUT THE CLUTCH PRESSURE PLATE RECALL, I AM PAYING A LOT OF MONEY FOR THIS JEEP THAT I DONT FEEL SAFE DRIVING AS IT CAN CATCH ON FIRE. THE FACT THAT THERE IS NO FIX RIGHT NOW IS RIDICULOUS. I HAVE DRIVEN JEEPS MY WHOLE LIFE AND NEVER HAD A LIFE THREATENING ISSUE LIKE THIS. IF THERE IS NO SOLID SOLUTION I WILL NEVER GET ANOTHER FCA AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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